We are the performance marketing partner that growth-stage companies call when digital media stops working. We manage $75M+ in annual spend across clients like Cloud Trucks, Emory Oak Capital, Kyocera, IntelliShop, and Lulu Press.
When campaigns underperform and you lack time to fix them, we become your strategic extension, consolidating chaos and driving results.
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What Sets Us Apart:
1. Audience planning that matters: Most agencies skip this. We map triggers, segments and pain points, building a strategy around how your customers actually decide, often unlocking new growth from existing efforts.
2. Full-funnel execution, not channel tactics: Search, social, SEO - aligned by messaging, audience and funnel stage. A media system, not scattered efforts.
3. Forward strategy, not audit theater: Partners pay for insights, not information. We tell you what's next, where to go, what to test and how to scale without wasting time.
4. AI that works, not dressed up automation: Pixis AI powers smarter platform optimization, deeper audience insights and real-time performance intelligence. We are built on AI that makes us faster, sharper, and more accountable.
Our clients consistently describe us as "proactive" and "someone who genuinely cares", reflecting our high accountability approach to partnership.
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Our Core Services:
Paid Search (PPC) & Paid Social campaign development and management
Search Engine Optimization (SEO) for long-term organic growth
Performance Creative development for high-impact conversions
HubSpot Implementation and optimization
As part of the Stellar network (powered by Pixis), we unlock instant access to world-class specialists in Amazon advertising, UX/UI optimization, organic social and more, expanding your capabilities without the headache of managing multiple vendors.
Ready to stop watching campaigns underperform? Let's chat! Tell us everything about your business, we'll show you exactly how digital media can move you forward.
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Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
50 - 249
Locations
Bel Air, MD
Year founded
Founded 2012
Languages
Timezones
1 Language that we service
English
5 Timezones that we service
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PNT
Phoenix Standard Time (PNT)
PST
Pacific Standard Time (PST)
1 Locations
Bel Air , MD
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.7
/5
What Clients Have Said
Black Propeller's pricing is perceived as reasonable and offers good value, particularly for PPC management. Clients report successful ad campaigns with costs ranging from $950 to over $200,000, resulting in increased sales and ROI. Communication and responsiveness are consistently praised.
Black Propeller is recognized for their expertise in PPC and SEO, providing strategic insights and effective management that align with client goals. Their knowledge in these areas is frequently cited as a key factor in client success.
Commitment to Client Success
Black Propeller's commitment to client success is frequently highlighted. Clients note the team's dedication to understanding their business and delivering results that align with their strategic objectives, fostering trust and confidence in their partnership.
Effective Use of Data and Analytics
Clients appreciate Black Propeller's use of data and analytics to drive decision-making and optimize campaigns. Their data-driven approach helps in achieving measurable results and aligning marketing efforts with business objectives.
Strong Google Ads Management
Black Propeller is praised for their effective management of Google Ads across various industries, resulting in improved ROAS and increased leads. Clients appreciate their ability to optimize ad spend and target appropriate audiences, leading to measurable improvements in ad performance.
Issues with Transparency and Deliverables
Some clients reported dissatisfaction with the transparency of Black Propeller's services and the delivery of promised results. Concerns were raised about unmet expectations, particularly regarding ROAS improvements and communication of realistic goals.
Effective Project Management
Clients commend Black Propeller for their effective project management. They deliver tasks on time, maintain organized workflows, and ensure that project goals are met, contributing to the overall success of their engagements.
"We're impressed with their ability to work off data and insights to drive scale and efficiency in our media buys."
Apr 25, 2024
CMO, BLDG Active
Justin Gardner
Verified
Other industries
San Diego, California
51-200 Employees
Online Review
Verified
Black Propeller manages a skincare brand's PPC and SMM efforts. They're responsible for influencer whitelisting, Google Ads campaign execution, and Facebook, Instagram, YouTube, and TikTok media buying.
Black Propeller has helped the client increase their ad spend by more than threefold and boost their ROI. Their team leverages data and insights to scale their media buys. They also respond promptly, manage the project well, and provide 24/7 access to all reports via an online dashboard.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Marketing Officer of BLDG Active
Describe what your company does in a single sentence.
We manufacture and sell a skin repair product that helps support natural healing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Increase ad efficiency and ROI
Develop and test new creative
Scale Facebook and Google ad buys
SOLUTION
How did you find Black Propeller?
Referral
Why did you select Black Propeller over others?
High ratings
Pricing fit our budget
Referred to me
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Facebook Media Buying
Instagram Media Buying
Google Search
Youtube Media Buying
TikTok Media Buying (New)
Influencer Whitelisting (New)
Creative development and testing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We've been able to more than triple our spend while at the same time increasing our ROI.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All reporting is done via online dashboard allowing for 24/7 access combined with weekly meeting to review performance. Project management and response time has been terrific.
What was your primary form of communication with Black Propeller?
Virtual Meeting
What did you find most impressive or unique about this company?
We're impressed with their ability to work off data and insights to drive scale and efficiency in our media buys.
Are there any areas for improvement or something Black Propeller could have done differently?
We've been super impressed so far, nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Google & Meta Ads Management for Cosmetic Surgery Clinic
Pay Per ClickSocial Media Marketing
$10,000 to $49,999
Nov. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team is very proactive in building out our account and helping us achieve our goals."
Apr 24, 2024
Founder & CEO, Virtu Cosmetic Surgery
Paul Diegidio
Verified
Medical
Columbia, South Carolina
1-10 Employees
Online Review
Verified
Black Propeller provides ongoing PPC services for a cosmetic surgery clinic. Their work focuses on running the client's Google and Meta Ads.
Thanks to Black Propeller's efforts, the client has noticed improvements in their local brand awareness, resulting in an increase in clinical consultations MoM. The team is very professional — they always complete tasks on time and address the client's queries and requests promptly.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder/CEO of Virtu Cosmetic Surgery
Describe what your company does in a single sentence.
Cosmetic Surgery and Med Spa
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Pay per click Google Ads
Meta ads
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
High ratings
Pricing fit our budget
Great culture fit
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Building out Google and met ads from scratch. Increasing brand awareness. Increasing the number of consultations month over month.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase number of consultations month over month, increased brand awareness in the local community.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very professional, timely, and responsive. Changes are usually made to the account before ending the phone call, or within a day or two. Their team is very proactive in building out our account and helping us achieve our goals.
What was your primary form of communication with Black Propeller?
Virtual Meeting
What did you find most impressive or unique about this company?
Very forward facing and technologically savvy. I was looking forward PPC Company and they were the number one listed on Google search
Are there any areas for improvement or something Black Propeller could have done differently?
N/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & PPC Services for Foundation Repair & Plumbing Company
Pay Per ClickSearch Engine Optimization
$50,000 to $199,999
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project planning is collaborative, and the future plans are clearly spelled out and documented."
Apr 24, 2024
CEO, Construct Capital LLC
Scott Bedford
Verified
Construction
Dallas, Texas
51-200 Employees
Online Review
Verified
Black Propeller manages the SEO and PPC campaigns of a foundation repair and plumbing company. They audit the client's existing websites, evaluate their PPC campaigns, and recommend and implement improvements.
Black Propeller has improved the performance of the client's foundation repair and plumbing websites. They've also reduced waste on the client's PPC campaigns and enhanced their performance. Moreover, their team responds promptly to queries and communicates well through email and online meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Construct Capital LLC
Describe what your company does in a single sentence.
Foundation repair and plumbing services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
SEO
SEM
SOLUTION
How did you find Black Propeller?
Online Search
Referral
Why did you select Black Propeller over others?
High ratings
Pricing fit our budget
Great culture fit
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Review existing websites and recommend changes
Review current PPC marketing campaigns and recommend changes
Execute on recommended changes and perform ongoing updates to improve performance
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved performance of both the foundation repair and plumbing websites
Reduced waste on PPC marketing
Improved performance on PPC marketing
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very buttoned up. The project planning is collaborative, and the future plans are clearly spelled out and documented. Whenever we had a question, their response was accurate and timely.
What was your primary form of communication with Black Propeller?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They work well as a team and clearly communicate with one another. No confusion on any of the calls about what was said or promised.
Are there any areas for improvement or something Black Propeller could have done differently?
Their attention to detail and follow up are spot on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media & E-Commerce Marketing for Design Company
Ecommerce MarketingSocial Media Marketing
$10,000 to $49,999
Aug. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're a very responsive and knowledgeable team."
Apr 23, 2024
Owner & Operator, Design Company
Anonymous
Verified
Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified
Black Propeller provides social media marketing and e-commerce marketing services for a design company. The team implements social and search ads for the client's online store.
Black Propeller's work has resulted in positive ROAS and good feedback, meeting goals. The team quickly responds to needs and is highly knowledgeable. They communicate efficiently via virtual meetings and email. Customers can expect a professional team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner/Operator of a design company
Describe what your company does in a single sentence.
Graphic design and marketing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Social Ads
Conversion
Google Search Ads
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
Pricing fit our budget
Company values aligned
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Black Propeller has handled implementation of all social and search ads for my online store.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
ROAS.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're a very responsive and knowledgeable team. Always quick to respond. Very professional.
What was your primary form of communication with Black Propeller?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Continuity in execution of goals.
Are there any areas for improvement or something Black Propeller could have done differently?
Nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Advertising, SMM & PPC for Flooring Company
AdvertisingPay Per ClickSocial Media Marketing
$1,000,000 to $9,999,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are straightforward and honest about what they can deliver, our weak spots, and how to address them."
Apr 22, 2024
President, New Orleans Flooring
John Nix
Verified
Other industries
New Orleans, Louisiana
1-10 Employees
Online Review
Verified
Black Propeller handles a flooring company's social media marketing, PPC, and advertising efforts. They also provide in-depth analytics support for the client.
Black Propeller continues to deliver high-quality, reliable work on time, and they eagerly go above and beyond to attend to the client's needs and requests. Their ability to anticipate the client's needs and the shifts in their market, combined with their straightforward communication, stands out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of New Orleans Flooring
Describe what your company does in a single sentence.
We are a full service flooring wholesaler and retailer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Synchronize advertising
Increase Revenue
Get rid of wasteful spend
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Black Propeller has provided us full scale marketing help for multiple years
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
BP provides in-depth analytics to help us measure our success week over week and month over month.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I have work with Jessica, Ashley, and Madison for a very long time. They always deliver on time and above and beyond anything requested. They are great at anticipating our needs and shifts in the market.
What was your primary form of communication with Black Propeller?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are straightforward and honest about what they can deliver, our weak spots, and how to address them.
Are there any areas for improvement or something Black Propeller could have done differently?
At this point, I have nothing to note that could improve my experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PPC & Conversion Rate Optimization for Real Estate Company
AdvertisingConversion OptimizationPay Per Click
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I appreciate how they proactively bring things to us to improve our business and are open to new ideas."
Apr 19, 2024
Executive, Real Estate Company
Anonymous
Verified
Real estate
San Francisco, California
51-200 Employees
Online Review
Verified
Black Propeller provides a real estate firm with conversion rate optimization support to improve conversions for their storage facilities. They also manage the client's performance max campaigns.
Black Propeller has helped the client increase conversions and reduce cost per conversion. Their team embraces and proactively suggests new ideas to improve the client's business. They also deliver on time and promptly respond to the client's needs. Moreover, they communicate via online meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of a real estate company
Describe what your company does in a single sentence.
We own and operate real-estate, specifically manufactured housing and self-storage.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Increase share of market for new move-ins at our storage facilities.
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
Seemed most competent
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The team was tasked with increasing conversion and reducing cost per conversion for our storage facilities. They were also tasked with finding new ways for us to advertise - things like Pmax campaigns, etc
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We achieved our goals. Increased conversions and lower cost per conversion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Adam did a great job of delivering items on times and responding to our needs.
What was your primary form of communication with Black Propeller?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I appreciate how they proactively bring things to us to improve our business and are open to new ideas.
Are there any areas for improvement or something Black Propeller could have done differently?
It would be nice to tie in other types of advertising such as e-mail campaigns.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PPC Services for Watch Accessory Brand
Pay Per Click
Confidential
May 2023 - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their strong PPC expertise, high-level professionalism, and willingness to partner and find solutions were impressive."
Apr 19, 2024
Head of Marketing, BluSharkStraps.com
Andrew Griffard
Verified
eCommerce
Tucson, Arizona
1-10 Employees
Online Review
Verified
Black Propeller led the PPC campaigns of a watch accessory brand. They developed and optimized Meta and Google Ads campaigns to boost new customer growth and profitability.
Black Propeller helped the client improve Google ROAS by 20% and Meta ROAS by 150%, even with a rise in ad spend. Their team consistently delivered outputs on time and responded promptly to the client's needs. They also demonstrated extensive PPC expertise and high-level professionalism.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Marketing of BluSharkStraps.com.
Describe what your company does in a single sentence.
We sell watch bands and watch-related accessories directly to consumers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Improve ROAS for Google and Meta ads
Grow profitability
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
Other
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Create and optimize paid ad campaigns on Google and Meta networks to maximize new customer growth and profitability.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Google ROAS improved by 20% and Meta ROAS improved by 150%, all while increasing spend.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they're always on time with deliverables and very responsive.
What was your primary form of communication with Black Propeller?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their strong PPC expertise, high-level professionalism, and willingness to partner and find solutions were impressive.
Are there any areas for improvement or something Black Propeller could have done differently?
None come to mind
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Marketing Services for Hot Tub Manufacturer
Ecommerce MarketingPay Per ClickSocial Media Marketing
$200,000 to $999,999
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They've truly become a part of our internal organization."
Apr 19, 2024
Marketing Director, Strong Industries
Andy Fisher
Manufacturing
Northumberland, Pennsylvania
51-200 Employees
Online Review
A hot tub manufacturer has hired Black Propeller for marketing services. The team is responsible for running PPC campaigns, keyword research, copy optimization, and providing weekly performance reports.
Since beginning their engagement with Black Propeller, year-to-date sales have increased by 101%. The team is organized, flexible, and efficient in their approach to project management. The client has been impressed with the vendor's ability to listen to feedback and their optimization skills.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Directo of Strong Industries
Describe what your company does in a single sentence.
Strong Spas is one of the largest manufacturers in the world, and one of the few hot tub manufacturers with plant operations in the USA.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
PPC Campaign for MyHotTub.com
Increase sales and ROAS
Increase brand awareness
SOLUTION
How did you find Black Propeller?
Referral
Why did you select Black Propeller over others?
High ratings
Pricing fit our budget
Great culture fit
Referred to me
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Black Propeller provided a comprehensive strategy for My Hot Tub's paid search campaigns to achieve consistent and improved results on Google. This included optimizing conversion rates on their website or through the utilization of landing pages, implementing robust tracking mechanisms for over-the-phone sales, and ensuring that return on ad spend (ROAS) was maintained while targeting a sales goal of $50,000 per week for hot tubs. Key Performance Indicators (KPIs):
Sales Revenue: Monitored weekly sales revenue generated from hot tub purchases, aiming to reach or exceed the target of $50,000 per week.
Return on Ad Spend (ROAS): Measured the effectiveness of paid search campaigns by tracking the ratio of revenue generated to the amount spent on advertising.
Conversion Rate: Evaluated the percentage of website visitors or landing page visitors who completed a desired action, such as making a purchase or submitting a lead form.
Phone Sales Tracking: Implemented and monitored tracking systems to accurately attribute sales generated through phone inquiries to the paid search campaigns.
Key Deliverables:
Paid Search Strategy: planned and executed the approach to optimizing My Hot Tub's paid search campaigns, including keyword targeting, ad copy optimization, bidding strategies, and budget allocation.
Conversion Rate Optimization Plan: Presented recommendations for improving conversion rates on the website or landing pages, including design changes, call-to-action optimization, and A/B testing strategies, and working with us to get Affirm set up. Tracking Implementation Implemented robust tracking mechanisms to capture phone sales data and attribute them to specific paid search campaigns.
Weekly Performance Reports: Delivered regular updates on key metrics including sales revenue, ROAS, conversion rates, and phone sales, along with insights and recommendations for optimization. By executing this scope of work and closely monitoring the outlined KPIs, Black Propeller enhanced My Hot Tub's paid search performance, driving increased sales while maintaining a strong return on investment.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
This project has increased YTD total sales by 101%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The BP team is extremely organized, efficient, and flexible with our changing needs and schedules. They've truly become a part of our internal organization.
What was your primary form of communication with Black Propeller?
Virtual Meeting
What did you find most impressive or unique about this company?
I find it impressive that they listen to feedback and optimize all channels to achieve our desired outcome(s).
Are there any areas for improvement or something Black Propeller could have done differently?
No, I would highly recommend.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PPC Services for Automotive Business
Pay Per Click
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed with their team."
Mar 7, 2024
Owner, Automotive Business
Anonymous
Verified
Automotive
Los Angeles, California
11-50 Employees
Online Review
Verified
Aiming to increase their online sales, an automotive business has hired Black Propeller for their PPC services. The team is in charge of managing the client's Google Ads.
Thanks to Black Propeller’s efforts, the client has been generating online sales. The team manifests their professionalism by completing tasks in a timely manner. The partners communicate through virtual meetings, email, and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the owner of an automotive company
Describe what your company does in a single sentence.
Automotive
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Increase online sales
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Black Propeller helped reach our monthly Google Ads target.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Online sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes
What was your primary form of communication with Black Propeller?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We're impressed with their team.
Are there any areas for improvement or something Black Propeller could have done differently?
Monthly reports
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PPC Services for Stickers & Banners Printing Company
Pay Per Click
$10,000 to $49,999
Aug. - Nov. 2023
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"Turns out, they were too good to be true."
Nov 28, 2023
CEO, Stickers & Banners Printing Company
Anonymous
Verified
eCommerce
Duluth, Georgia
1-10 Employees
Online Review
Verified
Black Propeller was hired by a stickers and banners company to provide PPC services. The team was tasked to work on ad campaigns, optimizing Google Ads to increase the client's ROAS.
Black Propeller failed meet the client's expectations; the client saw only a marginal increase in ROAS even though they spent $10,000. The team's estimations were inaccurate, and they never delivered what they promised, Overall, their communication was terrible, and they weren't transparent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
We print stickers and banners.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black Propeller to accomplish?
Increase ROAS from 1.1 to 3 in three months
Increase Ad spend from $4500 to $10,000 in three months
SOLUTION
How did you find Black Propeller?
Online Search
Why did you select Black Propeller over others?
salesperson's confidence
How many teammates from Black Propeller were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Spoke with Annie Yeager from BlackPropeller multiple times to do my due diligence. After doing an audit on my website and my ad campaigns, I asked Annie how BlackPropeller would manage and optimize my Google Ad campaigns and was told to realtistically expect a ROAS (return on ad spend) from my then 1.4 to 3 and my ad spend from $4500 to $10,000 in three months.
After three months, my ROAS was 1.6 and my ad spend was $5700.They did another forecasting of my site and now they're saying in the next three months that I should expect a ROAS of 2.08 at ad spend of $3k. I would never have signed up and paid $10,000 with Black Propeller if this was originally told to me.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase of return on ad spend from 1.4 to 3. Increase of ad spend from $4500 to $10000.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They did not deliver on time or at all. I only saw a marginal increase in ROAS from 1.4 to 1.6 and an insignificant ad spend increase of about $1000. Their response was to give me a new forecast for the next 3 months that showed numbers about half of what they originally promised me.
What was your primary form of communication with Black Propeller?
Virtual Meeting
What did you find most impressive or unique about this company?
Phone number does not work, it is very difficult to talk to someone higher up.
Are there any areas for improvement or something Black Propeller could have done differently?
They should have been very honest with me from the start. If their 6 month projection was what was told to me in the first place, I would never have signed up for them. I asked Annie, the "Director of growth", what I could realistically expect from the next three months of working with Black Propeller and she gave me numbers that seemed too good to be true. Turns out, they were too good to be true.
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Showing 61-70 of
81 Reviews
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