Biztech Consulting & Solutions

BACKGROUND

Please describe your company and your position there.

US Housing Consultants is a multifamily housing consulting firm which provides services for owners and agents of multifamily properties throughout the US. US Housing Consultants provides inspection services, consulting services on regulatory requirements and long-time cost planning. I am the founder and managing partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biztech IT Consultancy Pvt. Ltd.?

We needed a replacement for the native salesforce customer service portal, and Biztech provides an easy to configure wordpress plugin and salesforce app that provides a more modern, stable, and dynamic website console for our customers to use.

What were your goals for this project?

To replace the native Salesforce portal with a more modern and functional website.

SOLUTION

How did you select this vendor?

Biztech was found on Salesforce app exchange

Describe the project in detail.

Configure and customize salesforce portal

What was the team composition?

I am the lead and i work with a MIS who manages the server and technical specs

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With Biztech's portal, our customers have a clean and intuitive environment that provides reporting and ease of use.

How effective was the workflow between your team and theirs?

They were easy to work with

What did you find most impressive about this company?

Biztech created customizations with limited back and forth. The team also created the enhancements as requested for a reasonable cost.

BACKGROUND

Please describe your company and your position there.

We are a full service custom design team that specializes in offering artistic and creative innovations to our ever-increasing clientele. We take pictures of anyone (and anything) and through specialized processes, we help convert these images to formats that are printable on phone cases and other tech devices.

We help our clients find a source of expression in their smartphone cases by bringing their favorite characters or logo to life on their device. We put our customers first in all our operations and we actively work with them in order to render specialized and personalized services that will seamlessly fit into their specific requirements.

Basically, you’ll have the freedom to choose whatever you want to print on your case and we’ll take it from there.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biztech IT Consultancy Pvt. Ltd.?

We were in search of a good online design tool for our website.

What were your goals for this project?

Our goal was to find a user friendly interactive online design tool.

SOLUTION

How did you select this vendor?

After reviewing several options we came to the conclusion that Biztech offered the best software.

Describe the project and the services they provided in detail.

The project consists of linking our website to the design tool.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since switching to Online Design Tool we have noticed a large increase in sales.

How was project management arranged and how effective was it?

There was great customer service.

What did you find most impressive about this company?

Customer service and user-friendly interactive tool

Are there any areas for improvement?

not at the moment

BACKGROUND

Please describe your company and your position there.

We develop e-commerce websites using the Magento platform for companies that want to sell products online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biztech Consulting & Solutions?

We hired Biztech to create a Magento module that extends the platform's core FedEx functionality.

SOLUTION

How did you select this vendor?

At that time, Biztech was already offering similar Magento modules. We decided that they were qualified to develop the needed customization within a reasonable amount of time.

Can you go into detail about the services they provided and the scope of the project?

One of our clients needed a special customization for processing shipments, so Biztech developed a new Magento module with the extended FedEx functionality.

What was the team composition?

Biztech assigned a development team to our project. They also assigned a person who handled all communications between us and the developers. That person handled further requests from our client and shared information about the development progress and tests.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our client is now using the new functionality, which has helped them save a noticeable amount of money on their shipments.

How was project management arranged and how effective was it?

It was efficient. Our communication went smoothly.

What did you find most impressive about this company?

Not only was their development time short, the code delivered worked perfectly.

BACKGROUND

Please describe your company and your position there.

I am the Senior Programme Officer and Executive Producer of a nonprofit that commissions and produces independent documentary films.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biztech Consulting & Solutions?

We had used them previously for site design, coding, and maintenance. We used them again when we transitioned to Wordpress, having them help with coding, website customisation, and maintenance.

What were your goals for this project?

We wanted various design aspects to be customised. To do that, we needed help with creating the code and interface design. We wanted a partner who could provide the work quickly and continue on to maintain the site.

SOLUTION

How did you select this vendor?

We have worked with them for almost a decade. When we decided to upgrade and re-design our website, they were an obvious choice.

Describe the project in detail.

The project involved working on Wordpress to customise some design aspects while standardizing others. They now maintain the site, providing design help as needed.

​​​​​​What was the team composition?

We had a diverse team, comprised of a project head, a business development manager, a designer, a developer, and a technical expert.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Every goal we had at the outset has now been achieved.

How effective was the project management?

The project management was effective, participative, and responsive.

What did you find most impressive about this company?

The most impressive aspect of working with this company is their swift responses, willingness to engage, and the fact that they push themselves to find creative solutions. To the extent we've worked together, they are very efficient.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a small company that manufactures branded products and sells them online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biztech Consulting & Solutions?

We hired them to create a simple content management system and improve our web design.

What were your goals for this project?

Our customers should find it easy to browse through our website. We wanted them to have an interactive experience with the product pages and categories.

SOLUTION

How did you select this vendor?

We found out about them through some friends very early on, just after the launch of our company. Since then, we’ve been working with Biztech.

Describe the project in detail.

We offer a lot of custom variations for our products, including different colors, graphics, and versions. It was important to have a system would let us quickly add, remove, or modify product information and pricing. Our work is never done—we will always have new ideas and products to put online.

What was the team composition?

They have all the team members in place to get the job done within budget and on time.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

We are very pleased with the output Biztech has delivered over the years. They have met and even exceeded our expectations.

How effective was the project management?

It is perfect. They have outstanding communication, fast turn-around time, competitive pricing.

What did you find most impressive about this company?

We are impressed by the quality of work and their thoroughness. Overall, it has been a good experience to work with Biztech.

What tips or recommendations do you have?

Go with Biztech—you’ll be glad that you did.

BACKGROUND

Please describe your company and your position there.

I’m the director of Essential Aids, an e-commerce site that supplies mobility aids and disability equipment to customers in the U.K.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biztech Consulting & Solutions?

We needed someone to handle various Magento design and software enhancement projects.

What were your goals for this project?

We wanted to make ongoing substantial improvements to the standard functionality of the Magento software system.

SOLUTION

How did you select this vendor?

Biztech had successfully implemented a small extension for us before, so we hired them based on that.

Describe the project in detail.

They’ve taken care of several design and software development tasks. The work included coding, third-party extensions installation, and server management.

What was the team composition?

Their CEO heads the team and delegates mainly to two other people who communicate directly with us on the specifics of the projects.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

We’ve been pleased with the general improvements to the website’s front and backend functionality.

How effective was the project management?

Their communication with us is always good.

What did you find most impressive about this company?

I'm pleased with all aspects of their work.

What tips or recommendations do you have?

None.