Name: Beyond the Chaos
Address: 404 Clover Leaf Lane, McKinney, United States, TX, 75072, US
Telephone: 2148562016
Price range: $150 - $199
Rating: 4.9

Creating structure for small businesses to scale

Do you feel like you can't get a minute to think proactively about your business? Is the day-to-day becoming overwhelming? Do you feel a lack of control over your schedule? Are you able to hold your team members accountable?

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
2 - 9
Locations
McKinney, TX
Year founded
Founded 2016

Service Lines

Business Consulting: 100%

Select Focus Area

Business Consulting Focus

Business Process Management Consulting: 30%
Operational Change Consulting: 30%
Business Transformation Consulting: 10%
Change Management Consulting: 10%
Management Consulting: 10%
Strategy Development Consulting: 10%

Industries

Business services: 40%
Advertising & marketing: 35%
Other industries: 15%
Financial services: 10%

Clients

Small Business (<$10M): 100%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Beyond the Chaos offers good value for cost, providing tailored solutions with project costs varying based on client size. Clients report timely delivery and strong responsiveness, making them a reliable choice for both small and medium-sized businesses.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Beyond the Chaos Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 5.0
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

No Areas for Improvement Noted

Clients did not identify any areas for improvement, indicating high satisfaction with the services provided by Beyond the Chaos, describing their experience as flawless and a 'home run.'
Expertise in Staff Training and Transition

Beyond the Chaos excels in training internal teams and setting up new systems, as well as facilitating smooth transitions by recruiting and training new staff, thereby enhancing client capabilities.
Effective Communication and Responsiveness

The company is recognized for maintaining effective communication through virtual meetings and emails, with a high level of responsiveness, typically responding within 24 hours, which clients find impressive.
Successful Implementation of New Processes

Beyond the Chaos successfully implements new processes and systems, such as scheduling processes and custom templates, leading to improved efficiency and reduced client complaints by up to 85%.
Impressive Project Management Skills

Clients consistently commend Beyond the Chaos for their excellent project management skills, including timely delivery, responsiveness, and the ability to handle projects without issues, ensuring seamless execution.

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Beyond the Chaos Reviews

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Business Consulting Corporate Training & Coaching IT Strategy Consulting
Less than $10,000
Feb. 2022 - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed by their willingness to help on anything."

Nov 9, 2023

Director, Products & Projects, Brilliance Business Solutions

Eric Dingeldein

eCommerce
Milwaukee, Wisconsin
11-50 Employees
Online Review
Verified

Beyond the Chaos created a corporate training process for an e-commerce company. Beyond the Chaos created the training process for the client's employees, organized process documents, and provided guidance.

Beyond the Chaos implemented a new scheduling process and updated documents and templates. The team was really helpful, and the client was impressed at how Beyond the Chaos utilized their consulting hours. The team delivered work on time and was responsive via email and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.
I am the Director of Products and Projects of Brilliance Business Solutions
Describe what your company does in a single sentence.

Empowering long-term success in digital on a foundation of continued innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Beyond the Chaos to accomplish?

Create a process for how PMs can use our project management system to schedule resourcing needs for the future
Help Brilliance organize process documents, identify ones missing or need updating, assign ownership and frequency of reviews
Provided guidance on project based reporting

SOLUTION

How did you find Beyond the Chaos?

Referral
Why did you select Beyond the Chaos over others?

Referred to me
How many teammates from Beyond the Chaos were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

Create a process for how PMs can use Mavenlink to schedule resourcing needs for the future (Replace scheduling sheet)
1. Document specific fields needed in current spreadsheet b. Identify where data can be found and how it can be obtained for reporting. Includes getting up to speed on Mavenlink's data and reporting capabilities.
2. Will likely require Mavenlink support advice.
3. Additional hours may be needed to oversee any customized development.
4. Create a new process/spreadsheet to minimize PM total efforts. d. Document new process for PM's.
Create a report in Mavenlink that can be used for forecasting billable & non-billable (Replace projection email)
1. Identify report goals, audiences and specific data needed. Look at current projection email to start.
2. Identify where data can be found.
3. Design a new report in Mavenlink.
Help Brilliance organize process documents, identify ones missing or need updating, assign ownership and frequency of reviews (Processes below)
1. Establish a process document folder/structure throughout effort, as well as Brilliance's preferred process documentation format.
2. Identify location(s) of each current process from the list below.
3. For each process identify: Current Implementor(s), Frequency, Best Person to Update/Create Process, where it would fit in the Process file structure
4. Research/identify which processes need updating or need to be created. e. Create/update each process as needed. Assume half need verification/updating (1 hour per process), and half need creation (2 hours per process).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New scheduling processes
Updated process document templates and master sheet of all process documents

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered everything on time -typically <24hrs response time
Excellent PM skills

What was your primary form of communication with Beyond the Chaos?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

How they sell and utilize their consulting hours
Project Management skills
I was impressed by their willingness to help on anything (small or large tasks)

Are there any areas for improvement or something Beyond the Chaos could have done differently?

-no

RATINGS

5.0

Business Consulting Recruitment Process Outsourcing
Confidential
Dec. 2022 - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The experts at Beyond the Chaos can help you keep moving forward and skill up quickly."

Nov 8, 2023

Executive, Seattle Aquarium

Anonymous

Non-profit
Seattle, Washington
201-500 Employees
Online Review
Verified

Beyond the Chaos was hired by a nonprofit organization to help them screen and train candidates for open positions. They also improved the team workflow and customized templates to meet the client's needs.

Beyond the Chaos trained the internal team properly, improved the team workflow, and helped recruit qualified candidates for open positions. Additionally, the team created a portfolio of custom templates that improved the company's efficiency. Overall, the team met the client's expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Executive of Seattle Aquarium

Describe what your company does in a single sentence.

The Seattle Aquarium is a non-profit conservation organization working to regenerate the health of our ocean.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Beyond the Chaos to accomplish?

Lead workflow and project management for the team.
Train the team to use the new Teamwork solution.

SOLUTION

How did you find Beyond the Chaos?

Online Search

Why did you select Beyond the Chaos over others?

Great culture fit
Expertise aligned with need

How many teammates from Beyond the Chaos were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our Beyond the Chaos teammate trained our team, set the Teamwork system up to meet our needs, developed custom templates, managed our workflow, helped us screen candidates for the full time Project Manager who would eventually replace her, and then trained that newly hired employee for a month.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team trained. Workflow managed. New staff hired.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The first thing our BTS expert did for us was listen. She interviewed every team member to figure out who we are, what we do and what we needed the tool to do for us. She saw that many projects had been migrated from our old platform into Teamwork and noticed that we could be a lot more efficient with a portfolio of new custom templates.
She set to work developing templates with the team and within a few weeks, was fully versed in the nature of our work and was standing us up on our feet to be able to handle the workload. It was like having a full time combination project manager and trainer helping us.

What was your primary form of communication with Beyond the Chaos?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

This was money well spent. If you are backfilling for a missing project management resource or are in need of staff training for the Teamwork platform, the experts at Beyond the Chaos can help you keep moving forward and skill up quickly.

Are there any areas for improvement or something Beyond the Chaos could have done differently?

RATINGS

5.0

Business Consulting
Business Process Management Consulting
Less than $10,000
June 2021 - Sep. 2023

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They were extremely responsive, and everything was delivered on time as planned."

Nov 9, 2023

CEO, Three Girls Media Inc

Erika Montgomery

Advertising & marketing
Rainier, Washington
1-10 Employees
Online Review
Verified

Beyond the Chaos was hired by a digital marketing agency to provide business consulting services. The team provided suggestions that would help reduce the workload of the company's CEO.

Thanks to Beyond the Chaos' help, the client was able to streamline their processes, making their CEO's job easier and more manageable. The team handled the project flawlessly — everything was done on time without any issues. They were also highly responsive and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Three Girls Media, Inc.

Describe what your company does in a single sentence.

We're an award-winning digital marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Beyond the Chaos to accomplish?

Team Productivity
Reducing CEO Workload

SOLUTION

How did you find Beyond the Chaos?

Referral

Why did you select Beyond the Chaos over others?

Referred to me

How many teammates from Beyond the Chaos were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing suggestions for how to decrease CEO's workload.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Resources suggested to make CEO's job easier and more manageable.
Organization suggestions to streamline processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive, and everything was delivered on time as planned.

What was your primary form of communication with Beyond the Chaos?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their efforts to understand my business and how we work so they could provide customized suggestions and solutions.

Are there any areas for improvement or something Beyond the Chaos could have done differently?

No.

RATINGS

4.5

Back Office Outsourcing Business Consulting Financial Advising & Planning
Confidential
June 2019 - Nov. 2021

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They had a great culture, and their team consisted of smart, capable people."

Nov 9, 2023

CEO, Adatasol Inc

David M. Case

Other industries
Cleveland, Ohio
11-50 Employees
Online Review
Verified

Beyond the Chaos provides business consulting services to help a software solutions firm improve their customer service and renewal rate. The team worked collaboratively with the client to establish four different service levels.

As a result of Beyond the Chaos' efforts, the client's conversion rate doubled, and customer complaints went down by 85%. The team handled the project seamlessly — all deliverables were completed on time and within budget. They were also responsive, efficient, and skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Adatasol Inc.

Describe what your company does in a single sentence.

We provide software solutions to businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Beyond the Chaos to accomplish?

Calm stormy customers
Grow processes to stabilize renewals
Increase client touch points

SOLUTION

How did you find Beyond the Chaos?

Referral
Industry trade show

Why did you select Beyond the Chaos over others?

Great culture fit
Good value for cost
Knew they could help resolve our issues

How many teammates from Beyond the Chaos were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with beyond the chaos to launch new service levels with recurring fees to help stabilize a very uneven business model of a company we purchased. We worked with them to develop 4 different service levels, the proper pricing for each level, detailed work on implementation of the service levels and direct situation client interactions to get these set up and running with all our current clients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion rate near 100% to new pricing service models. Client complaints down 85% from before launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, on time and on budget. They always were very fast and real time responsive

What was your primary form of communication with Beyond the Chaos?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They had a great culture, and their team consisted of smart, capable people.

Are there any areas for improvement or something Beyond the Chaos could have done differently?

For us it was a home run.

RATINGS

5.0

Showing 1-4 of 4 Reviews

Our Story

We are Beyond the Chaos, a tight team of seasoned operations experts led by founder Susan Fennema. With 30+ years’ PM experience and 250+ businesses helped across services businesses, we turn founder overwhelm into repeatable systems. Our values—partnership, tech‑powered solutions, resilience, freedom and value‑centered work—drive DFY operations, consulting, Teamwork.com implementations and fractional leadership that improve workflow, visibility and growth.

Locations (1)

404 Clover Leaf Lane McKinney, TX, United States 75072

Contact Beyond the Chaos

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Beyond the Chaos

Creating structure for small businesses to scale

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Reviews

Beyond the Chaos Review Insights

Overall Review Rating

Top Mentions

Review Highlights

No Areas for Improvement Noted

Expertise in Staff Training and Transition

Effective Communication and Responsiveness

Successful Implementation of New Processes

Impressive Project Management Skills

Reviews mentioning:

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Portfolio & Awards

About the Team

Our Story

Location

Locations (1)

Contact

Connections

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