Best Heads

BACKGROUND

Please describe your company and position.

I am the Operations manager of Komanda

Describe what your company does in a single sentence.

Komanda is a Kyiv-based WordPress development agency serving SMEs, startups, and high-scale businesses. The team of around 20 specialists covers custom WordPress development, frontend engineering, UX/UI design, SEO integration, performance optimization, cybersecurity, custom plugin development, CRM integrations, and frontend AI feature integration. Komanda works across finance, SaaS, fintech and banking verticals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• As a WordPress agency working with SaaS clients, we needed a Senior SEO Specialist who could actually own the technical and content side for our SaaS accounts.

SOLUTION

How did you find Best Heads?

Online Search

Why did you select Best Heads over others?

• High ratings
• Good value for cost

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full-cycle: sourcing, screening, coordination of our multi-stage interview (technical, portfolio, and cultural), and offer negotiation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We closed the role in a month. The SEO specialist they placed now leads the SEO delivery across five of our SaaS clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ran the way an agency-side search should run structured, predictable, and low-touch on our side. Weekly reports and quick reactions 

What was your primary form of communication with Best Heads?

Virtual Meeting

What did you find most impressive or unique about this company?

Their screening actually filtered on the right things. Candidates who reached us understood technical SEO on WordPress, could discuss product-led content, and had opinions about how SaaS ranking dynamics differ from e-commerce.

Are there any areas for improvement or something Best Heads could have done differently?

If we are being strict, the initial batch could have included one or two more candidates with WordPress-specific portfolios. But they adjusted quickly once we flagged it, so it was a minor calibration issue.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Panem Agency

Describe what your company does in a single sentence.

Panem is a performance-driven Ukrainian digital marketing agency headquartered in Lviv, delivering SEO, PPC, Google Shopping, Meta Ads (Facebook, Instagram, TikTok, LinkedIn, Twitter), SMM, link building, GEO/AI SEO, and web analytics services.
The team of 90+ specialists works across Ukrainian, US, Canadian, European, and Australian markets, serving clients in IT, SaaS, startups, fintech, e-commerce, B2B, HoReCa, medical, legal, real estate, education, and local business verticals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

Our objective was to bring in a Senior SEO Team Lead who had already run SEO for B2B SaaS or fintech clients on US and EU markets. BestHeads were asked to source specifically for that intersection and to push back if our brief was cutting the funnel unrealistically.

SOLUTION

How did you find Best Heads?

Online Search

Why did you select Best Heads over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full-cycle recruiting: market mapping across Ukraine and adjacent European markets, targeted outbound to candidates from in-house SaaS SEO roles as well as competing agencies, technical pre-screen calibrated to our internal rubric, and coordination of our multi-stage interview proces

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The hire has already taken on scope beyond the original brief, including mentoring two of our other Team Leads on international account handling.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management felt like working with an internal senior recruiter rather than an external vendor.

What was your primary form of communication with Best Heads?

Virtual Meeting

What did you find most impressive or unique about this company?

Honest candidate write-ups with real red flags. Rare quality.

Are there any areas for improvement or something Best Heads could have done differently?

Minor.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of an information technology company 

Describe what your company does in a single sentence.

Plagiarism detector helps to check text originality, verify authorship, trace AI-generated content, and improve writing. Scan for plagiarism and AI in one click.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• We turned to BestHeads to run the search for a Head of Sales for us. As a growing EdTech SaaS company, we needed a partner with a strong candidate network and a structured approach, since our internal resources were not enough to close a hire of this level quickly and with proper market coverage.

SOLUTION

How did you find Best Heads?

Referral

Why did you select Best Heads over others?

• High ratings
• Great culture fit

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement started with a detailed intake session with our leadership team, where BestHeads helped us shape the brief for the Head of Sales role, including the scope of responsibilities, target markets, and expectations for building the sales function in an EdTech SaaS environment. BestHeads then conducted market mapping across relevant SaaS and EdTech companies, ran targeted outreach, and supported the full interview cycle, ultimately delivering a curated shortlist of 4 strong candidates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Head of Sales they placed built a structured sales process within the first months and is now leading the outbound direction that we had previously only tested ad hoc. The position was closed from a shortlist of 4 candidates without reopening the search.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had regular weekly syncs with updates on the pipeline, and the team proactively flagged any changes in candidate status between calls. All agreed milestones were delivered on time.

What was your primary form of communication with Best Heads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their rigorous vetting process set them apart. Candidates were assessed not just on experience, but on leadership, scope of responsibility, and decision-making ability.

Are there any areas for improvement or something Best Heads could have done differently?

We had a positive experience with the engagement

BACKGROUND

Please describe your company and position.

I am the Head of Brand & Community of Skyvia

Describe what your company does in a single sentence.

Skyvia stands out by offering a unified, no-code cloud platform that integrates data synchronization, automated backups, and SQL management within a single interface. It is uniquely versatile, supporting over 200+ different connectors to seamlessly bridge the gap between various SaaS applications, databases, and CSV files without any local installation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• We turned to BestHeads to run the executive search for our Chief Product Officer role. Internal sourcing was not the right channel for a hire at this level, and we needed structured market mapping and a curated, well-vetted shortlist.

SOLUTION

How did you find Best Heads?

Referral

Why did you select Best Heads over others?

• High ratings
• Great culture fit

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement began with a thorough intake involving the founding team, where the brief for the Chief Product Officer was set in detail, including scope across the product ecosystem and expectations for the AI direction. BestHeads then ran market mapping, discreet outreach, and full-cycle interview support, delivering a tightly curated shortlist of 5 candidates over the course of the search.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Chief Product Officer they placed has consolidated the roadmap across our five products and is now leading the AI workstream that we had only outlined before the hire.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured. We had weekly checkpoints with the founding team and ad-hoc updates whenever the funnel shifted.

What was your primary form of communication with Best Heads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Best Heads' team treated the role as an executive search, not a senior hire with a bigger title. Vetting went well beyond a CV review and covered leadership, scope, and judgment in ways that mattered for a C-level role.

Are there any areas for improvement or something Best Heads could have done differently?

We were satisfied with the engagement

BACKGROUND

Please describe your company and position.

 I am the COO of a telecommunications company 

Describe what your company does in a single sentence.

A global virtual telephony provider offering numbers, SMS, and SIMs across 90+ countries. Accessible via apps and a Telegram bot, the platform features SIP forwarding, IVR, OTP verification, and crypto-friendly payments, with localization in 10 languages. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• We needed a Senior DevOps Engineer for the platform team and turned to BestHeads after several months of internal sourcing produced cloud generalists rather than telecom-fluent infrastructure engineers.

SOLUTION

How did you find Best Heads?

Referral

Why did you select Best Heads over others?

• Great culture fit
• Good value for cost

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BestHeads handled sourcing, technical screening, and interview coordination for the Senior DevOps role. The first shortlist of 6 candidates landed in 2 weeks, all with verifiable production experience on SIP or carrier-grade voice infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The DevOps they placed shipped their first improvements to our multi-region failover within their second month and is now driving the observability redesign across our voice traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a positive experience. Items came in on schedule and we did not need to chase the team for status.

What was your primary form of communication with Best Heads?

Virtual Meeting

What did you find most impressive or unique about this company?

They actually understood the telecom-domain side of the role, which made the technical pre-screen meaningful instead of something we had to redo with every candidate.

Are there any areas for improvement or something Best Heads could have done differently?

No real points for improvement

BACKGROUND

Please describe your company and position.

I am the CEO of K&Z Design

Describe what your company does in a single sentence.

UX UI Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• Our goal was to hire a Head of Sales who could scale our presence in the US and UK markets where most of our client base sits. We engaged BestHeads to map the market and reach senior BD candidates with relevant agency portfolios.

SOLUTION

How did you find Best Heads?

Online Search

Why did you select Best Heads over others?

• High ratings
• Good value for cost

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement started with a deep-dive briefing on our agency model, target markets, and the commercial profile we were looking for. BestHeads then ran market mapping across Ukraine, the US, and the UK, sourced senior BD candidates with design agency backgrounds, and delivered a calibrated shortlist within the first two weeks. The role was filled inside the agreed timeframe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Head of Sales they placed rebuilt our outbound pipeline within the first quarter and closed our first new US client from his own network in his second month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was on time across the engagement. Communication was concise, consistent, and transparent on what was moving and what was not.

What was your primary form of communication with Best Heads?

Virtual Meeting

What did you find most impressive or unique about this company?

They were realistic about the brief. When parts of our wishlist on geography and book-of-business were narrowing the funnel without good reason, they raised it early, and the search converged on the right profile.

Are there any areas for improvement or something Best Heads could have done differently?

-

BACKGROUND

Please describe your company and position.

 I am the Senior Manager of an information technology company 

Describe what your company does in a single sentence.

A time tracking SaaS for service teams and SMBs, used by over 10,000 companies worldwide, that combines automated time tracking with billing, invoicing, project profitability, payroll, timesheets, and time off management. The platform offers web, desktop, mobile, and browser extension clients with 50+ integrations including Jira, Asana, QuickBooks, Notion, Trello, GitHub, and Slack.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• Our brief was a Senior Backend Engineer with verifiable hands-on time in the billing and payments domain. Internal sourcing kept surfacing strong generalists, and we wanted a partner who would push back when a candidate didn't actually fit the bar.

SOLUTION

How did you find Best Heads?

Online Search

Why did you select Best Heads over others?

• High ratings
• Great culture fit

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From intake to hire took a month. BestHeads delivered roughly twenty pre-screened candidates over the course of the search, of whom seven made it to our interviews and one received the offer. Throughout the process, they handled scheduling, candidate communication, and offer negotiation, leaving our engineering team to focus on the actual evaluations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We closed the role in 4 weeks from kickoff. Beyond the close itself, the calibre of the rejected candidates from the shortlist was high enough that we kept three of them in our talent pool for future roles. That kind of pipeline value is unusual.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Solid. They worked like the internal team: structured weekly check-ins, candidate batches delivered when promised, no surprises.

What was your primary form of communication with Best Heads?

Email or Messaging App

What did you find most impressive or unique about this company?

Their candidate screening was sharper than what we usually see from external recruiters. They asked the kinds of questions a senior engineer would ask, which meant the people who reached us already had the right context.

Are there any areas for improvement or something Best Heads could have done differently?

Honestly nothing significant. The one feedback loop that got crossed up was caught and fixed by them, not by us, so even that worked itselft out.

BACKGROUND

Please describe your company and position.

I am the CEO of Linecore

Describe what your company does in a single sentence.

Linecore is an international development studio specializing in high-end web platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• Our goal was to hire a Business Development Director for the agency to scale our presence on the Canadian and European markets, building on our existing offices there. We engaged BestHeads to map the market and reach senior BD candidates with relevant client portfolios.

SOLUTION

How did you find Best Heads?

Referral

Why did you select Best Heads over others?

• High ratings
• Company values aligned

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with BestHeads on the Business Development Director search from intake through offer. They handled outreach to passive candidates, conducted commercial pre-screening, and coordinated final-round interviews with the founders. Updates came weekly, and the search resulted in a hire from the second batch of candidates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The BDD they placed rebuilt our outbound pipeline within the first quarter and brought in our first new enterprise account on the European market in his second month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept to the agreed timeline and recalibrated the profile quickly when our feedback warranted it after the first round of interviews.

What was your primary form of communication with Best Heads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication was sober and direct. No filler, no over-promising on pipeline numbers, just clear updates on where the search stood and what was needed next.

Are there any areas for improvement or something Best Heads could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of a phone & marketing performance company. 

Describe what your company does in a single sentence.
An AI-powered business phone and marketing performance platform for online businesses. Integrates business communications, sales, and analytics into one connected system to improve team productivity, optimize marketing performance, and provide actionable insights for data-driven business decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• Our goal was to bring in a strong ML engineer for the Conversation Intelligence team within a tight hiring window. We had been sourcing internally for several weeks and decided to engage a partner that works specifically with AI talent.

SOLUTION

How did you find Best Heads?

Online Search

Why did you select Best Heads over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope covered end-to-end recruiting for the Senior NLP Engineer position: market mapping, outreach, technical screening, and offer support. Within a couple of days we had a shortlist of 3 well-prepared candidates with hands-on LLM and ASR experience. Communication stayed steady through the whole process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Senior ML/NLP Engineer they placed shipped the first iteration of our automated call summarization in his second month, contributing directly to a Conversation Intelligence release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept to the agreed timeline and adjusted sourcing quickly when our priorities shifted mid-process.

What was your primary form of communication with Best Heads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The pre-screening filter was tight. We only saw candidates with real LLM and call-data experience, which saved our engineering team a lot of interviewing hours

Are there any areas for improvement or something Best Heads could have done differently?

We were satisfied with the collaboration and have no specific feedback here.

BACKGROUND

Please describe your company and position.

I am the Head of Growth of Paysight

Describe what your company does in a single sentence.

Paysight is an Ireland-based payment orchestration and CRM platform for e-commerce and D2C merchants, unifying MIDs, subscriptions, checkout pages, smart routing, retry logic, and chargeback protection in one system. The platform helps merchants improve approval rates by 25%, recover 20% more revenue from failed payments, and reduce chargebacks by up to 80%, with integrations across Shopify, Stripe, Finix, NMI, Paymend, Visa, Mastercard, Apple Pay, and Google Pay. Products include Payment CRM (unified transaction and subscription data), Payment Orchestration (multi-MID routing and cascading), and Resolvo (chargeback prevention and dispute lifecycle management). 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

• Payment infrastructure is the core of what we deliver, and we needed a Senior Backend Engineer who had actually shipped against Stripe, Finix, or NMI in production. BestHeads were retained because generic backend profiles from the local Dublin market were not converting on our test tasks.

SOLUTION

How did you find Best Heads?

Online Search

Why did you select Best Heads over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full-cycle recruiting: market mapping across Ireland, UK, and Eastern Europe; targeted outbound to candidates from fintech and payments-adjacent SaaS; technical pre-screen aligned with our internal rubric; interview coordination and offer negotiation. Weekly written status by default.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our payment infrastructure team has moved from being one engineer deep to being genuinely resilient. That structural change matters more than any single feature we shipped this quarter.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cleanly executed. Written status every Friday, calls when there was something material, and quick reactions when we asked to shift geographic focus mid-search.

What was your primary form of communication with Best Heads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Adjacent-domain sourcing (PSP-side) changed the outcome of the search.

Are there any areas for improvement or something Best Heads could have done differently?

On our side, we could have been sharper about the geographic flexibility upfront. That would have saved one calibration cycle. Not a BestHeads issue.