Bespoke Design

BACKGROUND

Please describe your company and position.

I am the CEO of Terrabarrier AB

Describe what your company does in a single sentence.

TerraBarrier's innovative coating technology offers a crucial solution to the challenges of hydrogen permeation, hydrogen embrittlement, and severe corrosion issues. Our breakthrough technology delivers a homogenous, thin protective coating on metals. Unlike other solutions, TerraBarrier's coating can be applied to complex structures and complete products without line-of-sight requirements, ensuring comprehensive protection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Create a professional looking webpage

SOLUTION

How did you find Bespoke Design?

Online Search

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Reference projects close to our expectations regarding content and design

Describe the scope of work in detail. Please include a summary of key deliverables.

• Homepage with 3 subpages
• UX/UI planning
• custom design
• development in WordPress
• stock photos
• testing
• installation and configuration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We recently had the pleasure of working with Bespoke for the design of our new webpage, and we couldn't be more thrilled with the results! From start to finish, the experience was nothing short of exceptional.

• Creativity and Innovation: Bespoke brought a fresh, creative vision to our project. They took the time to understand our brand and goals, and translated that into a stunning, modern, and user-friendly design. The attention to detail and innovative solutions they provided truly set our website apart from the competition.
• Technical Expertise: Bespoke demonstrated an impressive level of technical expertise. They seamlessly integrated the latest technologies and best practices into our site, ensuring it is fast and secure. The backend is as clean and efficient as the front-end design, making it easy for us to manage and update content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the entire process, the team at Bespoke was professional, responsive, and incredibly easy to work with. They kept us informed every step of the way and were always available to answer our questions or address any concerns. Their clear communication and willingness to collaborate ensured that our vision was realized perfectly.

What was your primary form of communication with Bespoke Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Bespoke has been great. Their passion for web development and commitment to excellence are evident in every aspect of their work. We highly recommend Bespoke to anyone looking for top-notch web design and development services. They exceeded our expectations in every way and delivered a product we are immensely proud of.

Are there any areas for improvement or something Bespoke Design could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Terapia IFS z pasją.

Describe what your company does in a single sentence.

I am a psychotherapist working with patients online and in person.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Start building online presence for myself.
• Build a website that would be used for online advertising
• Provide a way for potential clients to learn about me and my services.

SOLUTION

How did you find Bespoke Design?

Online Search

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Bespoke Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prior to working with Bespoke, I had had no website so all the work was done from scratch. They helped me figure out the plan for my website, came up with its structure and UX/UI, recommended some sales conversion tools and solutions, and helped me choose WordPress as the site’s CMS. They designed, developed, and installed the site on my hosting and trained me on how to use it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was broken down into phases, and each one was subject to my review and approval. They made sure to collect my feedback and apply it before any part of the project was finalized. The project finished and resulted in a new website that is currently online.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were presented in a timely manner. My account manager made sure I was in the loop and responded swiftly to all my messages. The communication with them could not be easier.

What was your primary form of communication with Bespoke Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Bespoke Design team seemed determined to deliver above and beyond what I could reasonably expect. The communication was extremely easy and efficient, and I couldn’t be happier with the final result of the project.

Are there any areas for improvement or something Bespoke Design could have done differently?

Nothing comes to mind. Whenever I needed anything, I let my account manager know, and he was always ready to take it into account.

BACKGROUND

Please describe your company and position.

I am an executive of Passionfruits

Describe what your company does in a single sentence.

We are a non-profit foundation with a mission to promote tradition and local customs of European countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Start building online presence for myself. Build a website that would be used for online advertising.

SOLUTION

How did you find Bespoke Design?

Online Search

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Bespoke Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to build a new website for our organization and we prepared a rough sketch of what we were after. Bespoke Design was able to transform our idea into a beautiful set of designs and develop a fully functional website that they also installed for us on our server.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their team presented us with a few really good design ideas and listened to all our feedback. All the designs were approved by us before the development phase and the manager assigned to us made sure to keep us in the loop at every step of the way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project wasn’t pressed for time, but their design team still worked quickly and efficiently. There was not a single delay and all our communication was conducted in a transparent manner.

What was your primary form of communication with Bespoke Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Even though our project was on a smaller end of the scale and probably relatively simple for this agency, they still treated us as an important client with top-notch level of service. On top of that, even though we had no experience with working with web design agencies, it couldn’t have been any simpler all thanks to their account manager

Are there any areas for improvement or something Bespoke Design could have done differently?

There were no complaints on our end and I can’t think of anything that would have worked better for us.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of qlair

Describe what your company does in a single sentence.

Indoor air quality and HVAC filter monitoring for buildings and facilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Re-brand company
• Re-design website to launch new brand
• Generate better traffic and leads from website

SOLUTION

How did you find Bespoke Design?

99Designs

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bespoke Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached Bespoke Design to completely overhaul our brand and re-design our website to match. 

The project included: 

1. Full website redesign 
2. Custom web design theme 
3. Custom coded website 
4. CMS for easy of management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bespoke Design created us a website that was easily 10X better than our existing one. It came with a modern look and feel, premium design work and creative assets, and the website speed was 90%+ on desktop and mobile when we launched! 

The website was raved about by employees and customers, and the user experience helped us improve conversion rates by over 100%. Not to mention a huge traffic increase from our foundational SEO work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was always one step ahead in managing expectations, budgets, and any issues that arose (few and far between). He was communicative and quick to respond to my questions and requests. They were surprisingly fast on turnaround time and flexible on revisions to scope.

What was your primary form of communication with Bespoke Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by the rare mix of premium design talent, fast & ironclad code, and an extremely reasonable price. You almost NEVER get all three of those.

Are there any areas for improvement or something Bespoke Design could have done differently?

I can't think of anything.

BACKGROUND

Please describe your company and your position there.

I am the owner of the business. We represent coustmers in the car buying process.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bespoke Design?

We needed a great and simple website to help inform our potential customers on the service provide.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were very quick to respond, easy to work with and delivered on everthing we had agreed on in a timely manner.

Describe the project in detail and walk through the stages of the project.

The most important thing was a professional website that informed potential customers on our service. First we discussed my needs for the site. Second the website layout was agreed on. Third the design was developed and agreed on. Next the site was coded and finalized. Lastly the site was handed over. Over all it was a great experience and we are looking forward to the next time we get to work together.

How many resources from the vendor's team worked with you, and what were their positions?

I worked primarily with Paul goljanek. He was great! Any time I needed something he always helped and responded quickly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website turned out great! It was exactly what I asked for. We are a new business and a new service in the market and our site is already averaging over 1 minute and 30 seconds per visitor.

How effective was the workflow between your team and theirs?

Great! They were reaching out every step of the way. Always keeping me up to date and never making me feel forgotten about.

What did you find most impressive or unique about this company?

The quality or work was great. They delivered what I asked for. But most of all was the communication, they always listened to my needs and answers all my questions.

Are there any areas for improvement or something they could have done differently?

Not that I could say, they were great! I can say they were the best to work with!

BACKGROUND

Please describe your company and your position there.

I am the CEO at Agile Cloud Consulting, a Salesforce Consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bespoke Design?

My website was very lackluster, I wanted to redo it.

What were your goals for this project?

A new, professional, and user friendly website.

SOLUTION

How did you select this vendor?

They reached out to me with a mock up of the first page of my website. I liked it and decided to give them a chance.

Describe the project in detail.

It was one month turn around. Bespoke redid all of my pages and enhanced the content. We would review each page, give feedback, and they would update as needed. It took a month to complete the project.

What was the team composition?

Bespoke PM, Bespoke Developers, Myself, My Marketing Team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My website now had 5-6x more visitors and is on par with other consulting websites in my space. I am very happy with it.

How effective was the workflow between your team and theirs?

It was great. They would build, present pages, we give feedback, they update. We repeated for all pages.

What did you find most impressive about this company?

That they not only were great web developers, they also helped with content and were very reliable all around.

Are there any areas for improvement?

Just that they should have more of an online footprint to help with the initial vendor selection process. The work itself, no, I am very happy.

BACKGROUND

Please describe your company and position.

I am the Furniture and Home Furnishings of Linon Home Decor/Powell

Describe what your company does in a single sentence.

Linon Home Decor/Powell Company designs, imports, and distributes youth, occasional, dining, and accent furniture across all style categories for retailers around the world. The company has 50 years of experience in offshore sourcing focused on quality control, craftsmanship, finishing, and timely delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• We hired Bespoke Design to create a custom website for our company, Linon Home Decor/Powell. The goal was to design a visually appealing, user-friendly, and functional website that effectively showcases our products and enhances our online presence.

SOLUTION

How did you find Bespoke Design?

Online Search

Why did you select Bespoke Design over others?

• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Bespoke Design to create a custom website for Linon Home Decor/Powell with a focus on enhancing our online presence and showcasing our products effectively. Their scope of work included developing a visually appealing, responsive design that aligns with our brand, optimizing user experience, and integrating an e-commerce platform for seamless online shopping. They also implemented SEO strategies to boost visibility and attract organic traffic. Additionally, Bespoke Design provided us with a user-friendly content management system (CMS) for easy updates, conducted thorough testing, and ensured a smooth launch of the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Bespoke Design delivered impressive, measurable outcomes that demonstrated its success. Our website saw a significant increase in traffic, driven by enhanced SEO and a more engaging, user-friendly design. Conversion rates improved notably, with more visitors completing purchases thanks to the seamless e-commerce integration and effective product showcasing. User engagement also increased, with visitors spending more time on the site and lower bounce rates, indicating an enhanced browsing experience. Additionally, the responsive design led to a surge in mobile traffic, with positive feedback on usability. The user-friendly CMS has streamlined content updates, enabling our team to efficiently manage the site and keep it fresh. These outcomes reflect the clear success of the project and its lasting impact on our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bespoke Design demonstrated excellent project management throughout our collaboration. They consistently met deadlines, delivering each phase of the project on time and maintaining clear communication with us. Their responsiveness to our needs was exceptional; they were attentive to our feedback and quickly addressed any concerns or adjustments we requested. Their proactive approach to problem-solving and their ability to keep the project on track made the process smooth and efficient. Overall, their project management was highly professional, ensuring the successful and timely completion of our website.

What was your primary form of communication with Bespoke Design?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Bespoke Design was their blend of creativity and technical expertise. They didn’t just design a visually stunning website but also crafted a highly functional and user-friendly platform tailored to our business needs. Their ability to listen closely to our vision and translate it into a polished, effective solution was truly impressive. Additionally, their responsiveness and dedication to delivering high-quality results, combined with their attention to detail, set them apart. This unique combination of design innovation and excellent customer service made them a valuable partner for our project.

Are there any areas for improvement or something Bespoke Design could have done differently?

While our overall experience with Bespoke Design was very positive, one area for improvement could be providing more detailed progress updates throughout the project. Although they delivered everything on time and were responsive to our needs, more frequent status reports or check-ins would have further enhanced communication and allowed for even better alignment as the project evolved. This small adjustment could improve transparency and ensure clients stay fully informed during every stage of the process.

BACKGROUND

Please describe your company and position.

I am the Aesthetic of The Dental Touch Aesthetic Wellness Studio

Describe what your company does in a single sentence.

We are a leading general and cosmetic dentistry practice in Leesburg, Florida. We understand the importance of excellent dental and oral hygiene, and our mission is to provide each patient with the highest quality of care in a relaxed, caring, friendly and professional atmosphere. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Innovative Design Concepts

SOLUTION

How did you find Bespoke Design?

Clutch Site

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Bespoke Design to create tailored designs that enhance our brand identity, improve user experience, and ensure brand consistency. Their scope of work includes developing our visual identity (logo, typography, color palette), designing a user-friendly website, 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project increased website engagement, stronger brand recognition, higher conversion rates, and positive customer feedback. All design deliverables were completed on time, demonstrating measurable progress and overall success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated excellent project management throughout our web design project, from January to May 2024. They adhered to deadlines, maintained clear milestones, and provided regular updates on progress. Whenever issues arose, they proactively addressed them and adjusted the timeline if necessary. Their organized approach helped the project move smoothly."

What was your primary form of communication with Bespoke Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most was their attention to detail and willingness to go the extra mile to ensure I was satisfied with the design. They had a unique ability to understand my vision and translate it into a creative, user-friendly website. Their proactive communication and change adaptability made the entire process smooth and stress-free."

Are there any areas for improvement or something Bespoke Design could have done differently?

Overall, Bespoke Design did a fantastic job, but one area for improvement could be more frequent updates during longer phases of the project. While they were always responsive when I reached out, a few more proactive check-ins would have helped keep me even more informed about the progress."

BACKGROUND

Please describe your company and position.

I am an employee of Home to Home Care Services

Describe what your company does in a single sentence.

Home to Home Care Services is a CQC registered home care provider operating in Leamington Spa, Warwick, Stratford upon Avon, Coventry, South Warwickshire, and surrounding areas. Home to Home Care Services was founded with a vision to make a difference, promote quality living, and enable the people who use our services to live as independently as possible in their own homes. The director and registered manager have combined over ten years of experience working in the health and social care industry as a nurse and social worker. You can therefore be assured that the people managing your care are highly knowledgeable and experienced to ensure that you are well looked after. Home to Home Care Services recruits and employs compassionate and caring staff to ensure each of our service users is provided with the care and support they deserve. We believe everyone should be able to maximize their quality of life and do so from the comfortable surroundings of their own home

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Create a Modern Website
• Improve User Experience
• Performance and Security

SOLUTION

How did you find Bespoke Design?

Referral

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Bespoke handled the full design and development of my responsive website. They delivered a sleek, modern design, optimized for all devices, and integrated e-commerce functionality to streamline online sales. They also set up an easy-to-use CMS for content updates, implemented SEO strategies for better visibility, and ensured fast performance with strong security. Post-launch, they provided ongoing support to ensure everything ran smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project with Bespoke include:

1. Increased Website Traffic: A noticeable boost in site visits due to effective SEO implementation.
2. Higher Conversion Rates: Improved user experience and seamless e-commerce integration led to more online sales.
3. Faster Load Time: Optimized performance reduced page load times, enhancing user satisfaction.
4. Improved Search Rankings: The site ranked higher in search engine results, increasing visibility.
5. Positive User Feedback: Customers praised the site for its design, ease of use, and mobile responsiveness. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had the pleasure of working with Bespoke on a web development project, and I must say, they exceeded my expectations in every way. From the very start, their team demonstrated professionalism, expertise, and attention to detail. They took the time to understand my vision and delivered a website that perfectly aligns with my business goals.

Their communication was seamless, and they provided regular updates, ensuring I was always in the loop. What I appreciated most was their ability to offer creative solutions to any challenges we faced during the project. They went above and beyond to ensure the final product was not only functional but also visually appealing.

If you're looking for a reliable web development partner, I highly recommend Bespoke. Their commitment to quality and customer satisfaction truly sets them apart.

What was your primary form of communication with Bespoke Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I appreciated most was their ability to offer creative solutions to any challenges we faced during the project. 

Are there any areas for improvement or something Bespoke Design could have done differently?

Their commitment to quality and customer satisfaction truly sets them apart.

BACKGROUND

Please describe your company and position.

I am the Web Development of Real Estate Money

Describe what your company does in a single sentence.

RealEstateMoney has a long history of providing practical education, proven approaches, and time-tested strategies to help new and seasoned real estate investors profit safely and conservatively. Anyone can achieve financial freedom given the right tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bespoke Design to accomplish?

• Custom Functionality
• Mobile Responsiveness
• Security Features

SOLUTION

How did you find Bespoke Design?

Clutch Site

Why did you select Bespoke Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Bespoke Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This web design project aimed to create a visually appealing, user-friendly, and responsive website aligned with our business goals. The project spanned from April 2024 to September 2024, and involved thorough research, design, development, testing, and launch phases. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This web design project, executed from April 2024 to September 2024, focused on delivering a fully functional, responsive, and visually appealing website tailored to our business objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach was highly effective, with strong communication, timely deliveries, and responsiveness to our feedback. The team worked efficiently to deliver each stage of the project on schedule, ensuring that our needs were met at every step.

What was your primary form of communication with Bespoke Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team demonstrated strong problem-solving abilities, especially during the testing and quality assurance phase. Any bugs or performance issues were quickly identified and resolved before the launch.

Are there any areas for improvement or something Bespoke Design could have done differently?

 The project team made a strong effort to understand your business goals and preferences from the beginning. They held regular meetings and check-ins to ensure that your feedback was incorporated into each phase of the project.