Name: Arctic Grey, Ltd.
Address: 101 avenue of the Amercia's, 8th and 9th floor, New York, NY, New York, United States, NY, 10013, US
Telephone: +1 (646) 647-3280
Price range: $150 - $199
Rating: 4.9

Enterprise Shopify Solutions

Arctic Grey is a top-ranked Shopify development agency on Clutch, with +15 years of experience designing and developing impactful Shopify Plus stores and responsive mobile content for Enterprise Shopify Plus Merchants.

Arctic Grey helps with everything from Shopify theme customizations to brand-new store development from scratch and has helped merchants generate over $1.5B to date.

Min project size
$75,000+
Hourly rate
$150 - $199 / hr
Employees
50 - 249
Locations
New York, NY
Year founded
Founded 2015

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Pricing Snapshot

Min. project size $75,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.9 /5

What Clients Have Said

Arctic Grey, Ltd. offers competitive pricing that aligns with client budgets, providing good value for the cost. Clients are impressed with their responsiveness and project management skills, often highlighting timely delivery and effective communication throughout the project lifecycle.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 33 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Arctic Grey, Ltd. Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Room for Creative Solutions

While Arctic Grey, Ltd. was generally praised, some clients suggested earlier delivery of creative solutions during the project could enhance outcomes. This feedback indicates a potential area for improvement in innovation delivery.
Improved SEO and Conversion Rates

Several clients noted significant improvements in SEO, conversion rates, and user engagement after working with Arctic Grey, Ltd. These enhancements contributed to increased sales and customer acquisition, proving the efficacy of their strategies.
Attention to Client Needs

Clients valued Arctic Grey, Ltd.'s ability to understand and align with their business goals. They tailored solutions to fit specific needs, demonstrating a commitment to client satisfaction and partnership.
Effective Project Management

Clients consistently praised Arctic Grey, Ltd. for their organized and responsive project management. They maintained clear timelines, communicated effectively, and delivered projects on time, which was crucial for the clients' success and satisfaction.
Strong Communication Skills

Arctic Grey, Ltd. was commended for their excellent communication, often using tools like Slack for seamless interaction. Clients appreciated their proactive updates and the ability to address concerns swiftly, fostering a collaborative environment.
Positive Impact on Business Growth

Many clients experienced substantial business growth due to Arctic Grey, Ltd.'s work. Increases in sales, customer base, and operational efficiency were common outcomes, showcasing the company's positive impact.

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Arctic Grey, Ltd. Reviews

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E-Commerce Development
Less than $10,000
Apr. - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''We were very satisfied with their services.''

Aug 23, 2023

Owner / CEO

AUSTIN GRAY WORLEY

eCommerce
Myrtle Beach, South Carolina
51-200 Employees
Online Review
Verified

An e-commerce company hired Arctic Grey, Ltd. for Rebuy setup. They helped the client implement Rebuy into their Shopify platform.

Arctic Grey, Ltd.'s work led to an improved ROI from Rebuy sales. Arctic Grey, Ltd.'s team was knowledgeable, prompt, and professional, with virtual meetings as their main communication method. The client also praised the team's ability to deliver as promised.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner / CEO of Wild West of Myrtle Beach, Inc.

Describe what your company does in a single sentence.

We sell Western Clothing and Footwear online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Grey, Ltd. to accomplish?

Set up Rebuy

SOLUTION

How did you find Arctic Grey, Ltd.?

Referral

Why did you select Arctic Grey, Ltd. over others?

Referred to me

How many teammates from Arctic Grey, Ltd. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

AG helped us scope out how we wanted to implement Rebuy on our Shopify site. Then they set it all up for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ROIs from Rebuy sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

She was very knowledgeable, prompt, and professional.

What was your primary form of communication with Arctic Grey, Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

They were able to accomplish exactly what they promised.

Are there any areas for improvement or something Arctic Grey, Ltd. could have done differently?

No. We were very satisfied with their services.

RATINGS

5.0

E-Commerce Development UX/UI Design
$10,000 to $49,999
May 2022 - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They were helpful and worked hard."

Jun 28, 2023

Owner, Walking Canes Retailer

Luke Murphy

Advertising & marketing
Boca Raton, Florida
1-10 Employees
Online Review
Verified

Arctic Grey, Ltd. designed and developed an e-commerce website for a walking canes retailer. The team helped the client transition their e-commerce from Zen Desk to Shopify and create a new ordering experience.

Arctic Grey, Ltd. successfully delivered a website that helped the client improve their online presence. The team was helpful and worked hard, meeting the client's expectations. Arctic Grey, Ltd. delivered work on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of a consumer goods company

Describe what your company does in a single sentence.

produce custom walking canes and walking sticks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Grey, Ltd. to accomplish?

Develop new website

SOLUTION

How did you find Arctic Grey, Ltd.?

Online Search

Why did you select Arctic Grey, Ltd. over others?

Great culture fit

How many teammates from Arctic Grey, Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To transition from Zencart to Shopify. We built an entire new website and ordering experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It helped our online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes everything worked out well.

What was your primary form of communication with Arctic Grey, Ltd.?

In-Person Meeting

What did you find most impressive or unique about this company?

They were helpful and worked hard.

Are there any areas for improvement or something Arctic Grey, Ltd. could have done differently?

RATINGS

5.0

Web Development
$50,000 to $199,999
May 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We also noticed fewer customer support questions as the site was more intuitive for our users."

Dec 19, 2022

Senior Product Manager, E-Commerce Company

Anonymous

Retail
Manhattan, New York
1,001-5,000 Employees
Online Review

Arctic Grey, Ltd. has designed the UX and developed the Shopify Plus website. They have used Figma mock-ups to improve the UX, implemented subtle features to increase CR & AOV, and built a CMS.

Thanks to Arctic Grey, Ltd.'s work, the client has experienced a 46% increase in ATC events, a 23% increase in CR, and an 11% increase in average order value. They have communicated frequently and responded promptly via Slack and Google Meet. They deliver a responsive, fast, and easy-to-use site.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Senior Product Manager of a Public Company. Responsibilities. Develop and implement product strategies consistent with company vision. Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products. Work with senior management to create product plans and roadmaps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Arctic Grey, Ltd., and what were your goals?

Our previous website was built on a different platform, and we needed to migrate our site to Shopify Plus. Since we didn't have an in-house development team specializing in Shopify, we hired Arctic Grey to design and develop our Shopify Plus store. By doing this, we hoped to increase our conversion rates and average order value through A/B Testing and faster release intervals.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for Shopify developers and asked colleagues for recommendations. Arctic Grey was one of the few highly recommended agencies. We narrowed them down with four other firms to give us a shortlist of 5 Shopify Agencies. After interviewing all five agencies several times, we chose Arctic Grey because of their immediate communication, past projects, list of clients, reviews, and recommendations directly from Shopify.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered beautiful figma mock-ups for our site. After a few iterations, we signed off on the UX designs and green-lit development. Once they delivered the development preview, we had meetings discussing how to make for a seamless user experience, all while implementing subtle features to help increase CR & AOV.

How many people from the vendor's team worked with you, and what were their positions?

We had their director of options, two success managers, a team of designers and engineers, and a few quality assurance analysts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw a 46% increase in ATC events; our CR increased by 23%, and our average order value increased by 11%. We also noticed fewer customer support questions as the site was more intuitive for our users.

Describe their project management style, including communication tools and timeliness.

We had two stand-ups each week with their director of operations and two merchant success managers who communicated with the rest of the team. If there were any delays, they were quick to let us know ahead of time, but in all fairness, these delays were primarily because of last-minute features we requested. We used Slack, Monday and Google Meets to coordinate and they worked well with our team.

What did you find most impressive or unique about this company?

They delivered a stunning Shopify Site that was fast, responsive, and easy for us to update as they spent extra time building out the CMS for us. Our team had never worked with Shopify before, so they took the time to teach us how to update the content ourselves.

Are there any areas for improvement or something they could have done differently?

They seemed to give extra padded ETA on deliverables, so we had to plan our marketing accordingly, but they always delivered earlier than projected, which was refreshing.

RATINGS

5.0

"Arctic Grey has been a fantastic partner for our development efforts. Their expertise in the Shopify environment is unparalleled."

Web Development
Less than $10,000
July 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their efficiency, transparency, and response time are impressive!"

Sep 12, 2022

Executive Assistant, Pit Barrel Cooker Company

Breanna Walsemann

Retail
Murphys, California
1-10 Employees
Online Review
Verified

Arctic Grey, Ltd. is supporting the maintenance needs of an outdoor cooker manufacturer's Shopify Plus website.

Arctic Grey, Ltd.'s efficient team executes tasks quickly and responds promptly to the client's queries and needs. They also use Slack to ensure convenient and effective communication and project management.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Pit Barrel Cooker Company manufactures the best outdoor cooker on the market. I am the Executive Assistant/Project Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Arctic Grey, Ltd., and what were your goals?

Our website maintenance needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

I interviewed atleast 3 other web development companies and ultimately decided on Arctic Greys business model.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed continued maintenance on our Shopify Plus website

How many people from the vendor's team worked with you, and what were their positions?

Atleast 3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The efficiency that the team that has been assigned to my account has been phenomenal. Communication is swift and the execution is just as quick!

Describe their project management style, including communication tools and timeliness.

The tools they use such as slack make communication and project management a breeze. I definitely appreciate the ease of use and response time.

What did you find most impressive or unique about this company?

Their efficiency, transparency, and response time are impressive!

Are there any areas for improvement or something they could have done differently?

Nope!

RATINGS

5.0

E-Commerce Development
$10,000 to $49,999
Feb. - Apr. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"What was most unique was their ability to take our vision of what we wanted out of the website."

Apr 22, 2022

E-Commerce Manager, Oshen Salmon

Anonymous

Other industries
Miami, Florida
501-1,000 Employees
Online Review

Arctic Grey, Ltd. has developed a Shopify website for a consumer company. The team has integrated all of the existing content subscriptions and other elements into the new e-commerce website.

Thanks to Arctic Grey, Ltd., the client has launched their newly developed e-commerce website. The conversion rates and subscription rates have doubled after the launch. Moreover, the team's focus on the client's objectives has been the foundation of their professional project management.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Oshensalmon salmon is a direct to consumer company that sells salmon via our website. I am the companies e-commerce manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Arctic Grey, Ltd., and what were your goals?

It was very necessary for us to re-platform our existing e-commerce website. We felt it was necessary to go 100% Shopify. Our goal was to create a seamless frictionless website so our customers could fine with her looking for and make a purchase.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided with arctic gray because of the past work that they were able to do and they were able to provide us a time frame and budget at fit within our overall goals

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was to dec couple our headless CMS platform and to Build out a 100% Shopify 2.0 platform. We need the project done under eight weeks and within X dollars. We also had to have all of our existing content subscription platform and other elements integrated into the new platform.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager who was our main point of contact. We also would have periodic meetings with the lead a project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of our site we saw double digit increase in our conversion rate as well as in our subscription rates

Describe their project management style, including communication tools and timeliness.

Management so I was very professional. They were very in tune with the goals that we were trying to accomplish and we were kept up to date on progress via weekly updates in meetings

What did you find most impressive or unique about this company?

What was most unique was their ability to take our vision of what we wanted out of the website and they were able to translate to a digital form

Are there any areas for improvement or something they could have done differently?

No development can always go as planned. Any hiccups that occurred along the way were addressed properly and professionally and still provided the ability for us to complete the task in the schedule time

RATINGS

5.0

E-Commerce Development
Less than $10,000
Nov. 2019 - Apr. 2020

4.0

Quality: 3.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 3.5

"The key advantage of working with Arctic Grey is their speed and responsiveness."

May 6, 2020

Owner, Wild Minimalist

Anonymous

Other industries
San Rafael, California
1-10 Employees
Online Review
Verified

Arctic Grey, Ltd. developed an e-commerce website for a zero-waste lifestyle retailer. The team built the site on Shopify.

The new website saw an increase in sales, meeting the expectations of the internal team. Arctic Grey, Ltd. provides a smooth workflow through effective communication. The team is knowledgeable and easy to work with.

E-Commerce Development
Confidential
Nov. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The speed at which they are able to complete tasks was impressive."

Mar 11, 2020

President, Jewelry Retailer

Anonymous

Other industries
New York City, New York
1-10 Employees
Online Review
Verified

Arctic Grey, Ltd. built a custom Shopify website with a complex backend and frontend.

Arctic Grey, Ltd. successfully helped launch the company despite a complex backend. The project management was very effective and development was fast.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Online retailer of jewelry. President.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Arctic Grey, Ltd.?

We hired AG to do a custom Shopify website with a decent amount of complexity. The back-end was challenging and required a lot of thought.

What were your goals for this project?

To create a website that simply worked.

SOLUTION

How did you select this vendor?

We looked on Shopify and spoke with a few of the recommended vendors in their network.

Describe the project and the services they provided in detail.

They developed the front-end and back-end of our website in full. The back-end was the most challenging as we have a few products with thousands of variants that needed to be accounted for.

What was the team composition?

We worked with Anthony who sent out our work as appropriate.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We launched our company with this website, which wouldn't have been possible otherwise.

How was project management arranged and how effective was it?

It was mainly over email with periodic check in calls. Very effective.

What did you find most impressive about this company?

The speed at which they are able to complete tasks was impressive. Also don't understand how Anthony manages it all.

Are there any areas for improvement?

No.

RATINGS

5.0

"Will continue working with them"

Showing 41-47 of 47 Reviews

Locations (3)

101 avenue of the Amercia's, 8th and 9th floor, New York, NY New York, NY, United States 10013

41 - 49

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Arctic Grey, Ltd.

Enterprise Shopify Solutions

3 Locations

Services

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Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Reviews

Arctic Grey, Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Room for Creative Solutions

Improved SEO and Conversion Rates

Attention to Client Needs

Effective Project Management

Strong Communication Skills

Positive Impact on Business Growth

Reviews mentioning:

Arctic Grey, Ltd. Reviews

Rebuy Setup for E-Commerce Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

UI/UX Design & E-Commerce Dev for Walking Canes Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Dev & UI/UX Design for E-Commerce Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Shopify Plus Maintenance for Outdoor Cooker Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Shopify Website for Consumer Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Design for Zero-Waste Lifestyle Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Shopify Site for Jewelry Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (3)

Contact

Connections

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