Arcade

BACKGROUND

Please describe your company and position.

I am the Director of Folk & Thread ltd

Describe what your company does in a single sentence.

Organic Baby Bedding barnd

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arcade to accomplish?

• To tell our brand social
• To create interest in or business
• To reach new audiences

SOLUTION

How did you find Arcade?

Referral

Why did you select Arcade over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arcade were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Arcade gives us the unique combination of the trust of an in-house team with the benefit of agency adaptability. The team bring together a perfect balance of creativity through visual and written comms. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

delivered the project with the scope online. Eceeding our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are forward-thinking and directional but always with an eye on the commercials. Projects are seamless, communication clear, deliverables and objectives laid out from the outset, and with regular round-ups, keep everything moving as you wish. 

What was your primary form of communication with Arcade?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team have a proactive ‘can do’ approach with the confidence to advise if they don’t think a vision will work out just how you might imagine! They are happy to give things a whirl, refine and progress. It’s genuinely effortless, and they are a pleasure to work with. 

Are there any areas for improvement or something Arcade could have done differently?

None