AppsGem

BACKGROUND

Please describe your company and position.

I am the CEO of Miami AirSoft

Describe what your company does in a single sentence.

Indoor AirSoft Arena, Like Call of duty but in real life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AppsGem to accomplish?

We hired AppsGem with the specific goal of creating a responsive website that would effectively showcase our services and facility to our online audience. The objective was to develop a platform that not only provides comprehensive information about Miami Airsoft but also facilitates users to make reservations seamlessly, enhancing their digital interaction with our brand and making it easier for them to engage with our offerings.

SOLUTION

How did you find AppsGem?

Referral

Why did you select AppsGem over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from AppsGem were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main job for AppsGem was to create a website for Miami Airsoft. They needed to make a website that not only looked good but also worked well for anyone who visited it. The website had to have a military theme to match what Miami Airsoft is all about. So, they worked on designing a website that was unique and had a custom style, making sure it was easy for people to find information, look at pictures, and use the reservation system to book their spots for events or sessions at Miami Airsoft.
 AppsGem also worked on creating the brand for Miami Airsoft. This means they helped decide on logos, colors, and styles that would be used on the website and other places to represent the business. They took photos and made videos that showed off the facility and the exciting events that happen there, which were used on the website and in other marketing. 
They also helped set up and manage Miami Airsoft’s social media accounts to make sure they could connect with their customers and fans online. The website was first built in 2011 and AppsGem has been taking care of it, making updates and changes, ever since. They also helped create other websites for additional businesses like Miami Scream and Miami Gun Fighter.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website made by AppsGem really helped Miami Airsoft grow a lot. It became a super important place where people could find out everything they need to know about what we do and also book their spots for our events.
Because of the website, more people started knowing about Miami Airsoft and it became the go-to place for military-style training and fun events in South Florida. So, the website not only shared information but also brought in more people, making our business really popular in the area.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AppsGem has been a great team to work with. They always answer quickly when we need something and have been super helpful. Everything we asked for was delivered on time and they even found extra ways to help our business grow. They didn’t just build our website; they’ve also helped us with other tech projects, always making sure we have what we need to succeed.

What was your primary form of communication with AppsGem?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out the most about AppsGem is their ability to do it all and do it well. They take full ownership of the project, ensuring everything is handled from start to finish with utmost precision and dedication. What's unique is their excellent feedback loop, which allows us to make adjustments and refinements during the project, ensuring the final product is exactly what we need. 
Additionally, their proactive approach in providing valuable recommendations has not only enhanced our projects but also saved us both time and money, showcasing their commitment to not just delivering a service, but also adding value to our business.

Are there any areas for improvement or something AppsGem could have done differently?

Wouldn't change a thing!

BACKGROUND

Please describe your company and position.

I am the CEO/Owner of Zerotow

Describe what your company does in a single sentence.

provide a share marketplace for roadside assistance and towing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AppsGem to accomplish?

• Address the current gap in the market by providing an accessible emergency roadside service solution for end-users, car dealerships, and mechanic garages.
• Develop a pay-as-you-go mobile application, ZeroTow, that offers a seamless and efficient towing experience and other emergency services for drivers in distress.
• Initially launch services within the Miami area, with plans to expand the operational zone based on demand and data-driven insights.
• Implement solutions for real-time challenges, such as unavailability of requested drivers or sudden resolution of car issues post service request.
• Ensure that the platform adheres to all relevant regulations, including data privacy laws like GDPR and CCPA, to protect user information and maintain trust.

SOLUTION

How did you find AppsGem?

Referral

Why did you select AppsGem over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from AppsGem were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AppsGem was crucial in the project, developing a prototype demonstrating the product's envisioned features. They gathered feedback through user testing sessions and conducted a technical assessment to ensure the solution's feasibility. 

Alongside providing a cost analysis for full development, they examined the integration potential of third-party tools, identified risks, and suggested mitigation strategies. Furthermore, they addressed compliance and security concerns, offering insights to meet required standards.

AppsGem meticulously spearheaded the ZeroTow project, crafting a prototype that showcased its potential. Feedback from user tests refined the model further. They assessed the project's technical feasibility, provided budgetary cost analysis, and evaluated third-party integrations. Recognizing the importance of security and compliance, AppsGem offered vital insights and recommendations after a comprehensive review.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Under AppsGem's management, the ZeroTow project marked notable achievements. They crafted a prototype, refined it using user feedback, and confirmed its technical viability. Comprehensive cost analysis, successful third-party integrations, risk mitigation, and regulatory compliance further showcased the project's preparedness for future development stages.

• Number of investors expressing interest or committing funds after reviewing the prototype.
• User sign-ups or registrations during any prototype testing phase.
• Percentage of planned features successfully incorporated into the prototype.
• Number of identified user journeys successfully demonstrated in the prototype.
• Positive feedback or expressed interest from potential end-users, service providers, mechanic shops, and car dealerships.
• Feedback from legal and compliance experts on the prototype's adherence to regulations like GDPR, CCPA, etc.
• Estimates of potential cost savings or overruns for the full development based on prototype insights.
• Duration taken from the start of the discovery phase to the completion of the prototype, compared to initial timelines or industry benchmarks.
• Feedback or insights on the prototype's potential for scalability, expansion to new markets, or addition of new features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout our partnership with AppsGem, they demonstrated outstanding project management. Their team was structured, timely, and always met deadlines. Their swift communication and responsiveness to our inquiries and feedback stood out. Their adaptability and dedication to meeting our needs were consistently evident.

What was your primary form of communication with AppsGem?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company distinguished itself through the exceptional quality of its outputs, consistently aligning with our objectives and often exceeding our expectations. Their commitment to excellence set new standards in our field. Equally impressive was their dedication to transparent communication. 

They kept us informed at every step, actively sought our feedback, and promptly addressed any concerns, fostering a deep sense of trust and collaboration. Their high-quality deliverables and clear communication set them apart in the industry.

Are there any areas for improvement or something {provider_name} could have done differently?

not at all, beast team of professionals in the business

BACKGROUND

Please describe your company and position.

I am the CEO/Owner of Pkirchh LLC

Describe what your company does in a single sentence.

eCommerce platform that offers the latest women's fashion, including dresses, tops, and more, serving as a one-stop shop for must-have looks and trends.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AppsGem to accomplish?

• Ensure that the platform can handle a large number of users simultaneously.
• Design an intuitive, mobile-responsive interface that facilitates easy navigation, product discovery, and seamless checkout.
• Build the platform with search engine optimization in mind, and integrate tools for email marketing, retargeting, and other promotional activities.
• Integrate tools to monitor user behavior, sales trends, and other key metrics to inform business decisions

SOLUTION

How did you find AppsGem?

• Online Search
• Referral

Why did you select AppsGem over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from AppsGem were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work 

• Requirement Gathering: Understand the specific needs and objectives of the e-commerce platform. 
• Platform Enhancement: Upgrade the existing platform to incorporate the latest web and mobile technologies. 
• User Research: Understand the preferences and behaviors of the target audience. 
• Prototyping: Develop interactive models to visualize the improved user journey. 
• Design Iterations: Refine designs based on feedback and testing to ensure optimal user experience. 
• Development: Incorporate the finalized designs into the platform and mobile app. 
• Testing: Ensure all features function as intended and the platform performs optimally across devices. 
• Launch: Release the enhanced platform and mobile app to the public. 
• Rapid Adjustments: Quickly implement changes based on feedback to ensure the platform remains user-centric. 
• Performance Monitoring: Continuously monitor the platform's performance to identify and rectify any issues. 
• Maintenance: Regularly update the platform and app to incorporate new features and improvements. 

Key Deliverables: 

• Comprehensive report from the initial consultation detailing the project's objectives and requirements. 
• Enhanced e-commerce platform optimized for both web and mobile users. 
• UX/UI prototypes and final designs for the platform and mobile app. 
• Regular feedback reports and documentation of implemented adjustments. 
• Post-launch support and maintenance plan.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A splendid enhancement within the platform’s digital visibility indicated a far better online presence. This becomes in addition corroborated by means of a great uptick in sales, directly attributing to the platform's improvements. The seamless person experience, due to optimized UX/UI design, probably contributed to multiplied user engagement and retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Appsgem’s project management approach was exemplary. They used a systematic and organized approach, ensuring that every aspect of the project was well-planned and executed. New routines and checkpoints were set up, providing transparency and keeping us current on the project’s progress. 

Impressively, Appsgem consistently met deadlines and delivered on time showing their commitment and professionalism. They showed appreciation for our needs. Whenever we had feedback, concerns, or needed changes, the information was analyzed, and adjustments were made quickly. Their dynamic communication and willingness to adapt to our needs facilitated a smooth collaboration and ensured that the final product aligned perfectly with our vision.

What was your primary form of communication with AppsGem?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out as the most impressive thing about AppGem was their unwavering commitment to a data- and results-driven approach. A thorough data analysis supported every decision, ensuring the methods used were effective and consistent with our objectives. This careful focus on information showed tangible results, further solidifying their knowledge. 

Additionally, their "customer-first" ethos was palpable throughout the business. They always put our needs first and ensured our issues and concerns were listened to and addressed. Their transparency further enhanced this commitment to customer satisfaction. 

AppsGem maintains open communication channels and provides clear insights into their policies and decisions, fostering a sense of trust and collaboration. Their data-driven, truly customer-focused decision-making is what lies ahead; the evident blend sets them apart as a truly unique company.

Are there any areas for improvement or something AppsGem could have done differently?

I do not have anything to say, I'm glad that I'm still working with them because they are an essential part of the company