# AMZ Pro Hub AMZ Pro Hub Reviews (19), Pricing, Services & Verified Ratings - 3.8 out of 5 average review rating - 0 connections joined AMZ Pro Hub's Network [Visit Website](https://amzprohub.com/) [Get a Custom Proposal](https://clutch.co/profile/amz-pro-hub) **For the growth of your business** For over a decade, we’ve been growing the Amazon business of consumer product brands from Amazon’s own backyard. We do it by equipping former Amazonians and top industry minds with a suite of advanced technology and then setting them loose. We’ve mastered the platform and help our clients do the same through Amazon consulting and management services. Our philosophy mirrors that of Amazon, to improve the customer journey. We know that being there for your customer with relevant advertising, compelling content, and sound operations is the only way to build a sustainable path toward growth. That’s why our services cover every stage of the customer journey, from Amazon SEO and Advertising Management to Content Optimization and Strategic Operations Consulting. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 1 Locations: - Los Angeles, CA (Headquarters) - Founded in 2018 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% Content Marketing - 20% Advertising - 20% Pay Per Click - 10% Branding - 10% Social Media Marketing ### Focus Areas - PPC Focus: - 50% Amazon Advertising - 25% Google Adwords - 5% Baidu Advertising - 5% Bing Advertising - 5% Spotify Advertising - 5% Yahoo Advertising - 5% YouTube Advertising - Branding Focus: - 35% Brand messaging - 35% Brand strategy - 10% Corporate identity - 10% Naming - 10% Product branding - Social Media Focus: - 20% Facebook Advertising - 20% LinkedIn Advertising - 15% Instagram Advertising - 15% Twitter Advertising - 10% Tik Tok Advertising - 5% Influencer Marketing - 5% Pinterest Advertising - 5% Reddit Advertising - 5% Snapchat Advertising - Advertising Focus: - 20% Print advertising - 15% Connected TV advertising - 15% Out of home advertising - 15% Over The Top (OTT) Advertising - 10% Broadcast video advertising - 10% Other advertising - 10% Programmatic advertising - 5% Radio advertising ### Industries - 100% Advertising & marketing ### Clients - 50% Small Business (<$10M) - 50% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 3.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: AMZ Pro Hub's pricing varies significantly across projects, with reported costs ranging from $370 to $12,000. Clients noted mixed value, with some satisfied by the comprehensive services offered for the price, while others experienced delays and unmet expectations, impacting overall perceived value. **Most Common Project Size**: Less than $10,000 based on 17 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: Less than $10,000 based on 5 reviews - Other Design: Less than $10,000 based on 5 reviews - Graphic Design: Less than $10,000 based on 4 reviews - Social Media Marketing: Less than $10,000 based on 3 reviews - Transcription: Less than $10,000 based on 3 reviews - Other Digital Marketing: $10,000 to $49,000 based on 3 reviews - Translation: Less than $10,000 based on 3 reviews - Content Marketing: Less than $10,000 based on 2 reviews - Content Writing Services: Less than $10,000 based on 2 reviews - Web Design: Less than $10,000 based on 2 reviews - Advertising: Less than $10,000 based on 2 reviews - Search Engine Optimization: Less than $10,000 based on 2 reviews - Pay Per Click: Less than $10,000 based on 1 review - Direct Marketing: $10,000 to $49,000 based on 1 review - Print Design: Less than $10,000 based on 1 review - Video Production: $10,000 to $49,000 based on 1 review - Marketing Strategy: $10,000 to $49,000 based on 1 review - Document Digitization & Management: Less than $10,000 based on 1 review - Branding: Less than $10,000 based on 1 review - Logo: Confidential based on 1 review - Other Marketing: Confidential based on 1 review - Product Design: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### AMZ Pro Hub Review Insights Overall Review Rating: 3.8 - Quality: 3.9 - Schedule: 3.6 - Cost: 3.9 - Willing to Refer: 4.0 ### Top Mentions - Communicative (4 mentions) - Professional (3 mentions) - Great project management (2 mentions) - Reasonable pricing (2 mentions) - Timely (2 mentions) - Transparent (2 mentions) - Collaborative (1 mentions) - High-quality work (1 mentions) - Honest (1 mentions) - Open to feedback (1 mentions) - Patient (1 mentions) - Personable (1 mentions) - Understands their clients' needs (1 mentions) ### Review Highlights **Professionalism and Client Focus Praised** Several reviews highlighted AMZ Pro Hub's professionalism and client-focused approach. Clients felt respected and valued, which contributed to positive working relationships. **Effective Use of Basecamp for Collaboration** Basecamp was frequently mentioned as a useful tool for project management and communication within AMZ Pro Hub. Clients appreciated having a centralized platform to track progress and communicate with the team. **Successful Book Publishing and Marketing** AMZ Pro Hub has successfully helped clients publish books on platforms like Amazon Kindle. Their marketing efforts, including social media and website development, have been appreciated by several clients. **Concerns About Communication and Transparency** Some clients expressed dissatisfaction with AMZ Pro Hub's communication, noting a lack of transparency and responsiveness. Improvements in providing timely updates and clarifying timelines could enhance client experiences. **Mixed Reviews on Project Management** Clients have experienced varying levels of satisfaction with AMZ Pro Hub’s project management. While some praised their responsiveness and collaborative approach, others reported issues with communication delays and unmet deadlines. **Positive Feedback on Cover Design** AMZ Pro Hub received praise for their book cover designs. Several clients expressed satisfaction with the creativity and quality of the covers, which were often aligned with the author's vision. ### AMZ Pro Hub Reviews #### Marketing, Design & Publishing for University Professor & Writer **The Project** - Services: Advertising, Graphic Design, Web Development - Project size: Less than $10,000 - Project length: Feb. - Aug. 2022 **Project Summary**: AMZ Pro Hub was hired by a university professor and writer for their marketing, design, and publishing services. The team was tasked with designing a book cover and developing marketing materials. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** University Professor & Writer - Industry: Education - Review Type: Online Review - Verified **The Review** — May 22, 2024 **Feedback Summary**: AMZ Pro Hub’s work failed to meet expectations. The team missed deadlines, made editing and formatting mistakes, and asked for more time. Their poor project management and poor communication led to the termination of the engagement, much to the client's dismay. ""They were incompetent and seemed to rely on AI for most of their written materials."" **BACKGROUND** Please describe your company and position. I am the Professor of an education company Describe what your company does in a single sentence.I am a writer. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire AMZ Pro Hub to accomplish?Publish an online bookPromote the book online and through multiuple media outletsReturn 2x of my investment. **SOLUTION** How did you find AMZ Pro Hub?Online SearchWhy did you select AMZ Pro Hub over others?User reponseHow many teammates from AMZ Pro Hub were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Project was to design the cover of a book, format the interior, and opload the book to Amazon books. Seconed was to market the book, develop marketing materials, promote sales, and return 2x the initial investment to me. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Webpage that was not launched, Facebook page for frequent adverts, advert distributuion to print papers.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were late on almost everything. They missed deadlines and asked for more time. The made somany editing and formatting mistakes, I had to request do-overs or do them myself. As deadlines came and went, they switched members of the production teams and then asked for more time. Reasponses were always upbeat and positive; the promised results were never achieved.What was your primary form of communication with AMZ Pro Hub?Email or Messaging AppWhat did you find most impressive or unique about this company?It is run by amateurs or crooks. They were incompetent and seemed to rely on AI for most of their written materials.  I found nothing impressive about this company other than their nerve.Are there any areas for improvement or something AMZ Pro Hub could have done differently?They only achievement was the publishing of the online book, but only after serious mistakes that required several restarts. They did nothing that I couldn't do myself. Since they are not honest, it is impossible to recommend improvement. --- #### Book Cover Design, Editing & Publishing for Author **The Project** - Services: Content Writing Services, Print Design - Project size: Less than $10,000 - Project length: July 2022 - Ongoing **Project Summary**: AMZ Pro Hub is working with an independent young author to publish their first book. Their scope has included cover design, editing, grammar correction, and publication. **Review Rating**: 3.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Author, Book - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 23, 2023 **Feedback Summary**: AMZ Pro Hub has given the young author confidence in publishing their first book, ensuring that being underage is not a reason not to publish a book. Additionally, they’ve designed a beautiful cover for it. The team is friendly, caring, and collaborative, using Basecamp for project management. "“Working with them has given me confidence in my work.”" **BACKGROUND** Introduce your business and what you do there. I’m a writer and author of a book. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I recently wrote my book and wanted to publish it, so I went to AMZ Pro Hub to help me out. **SOLUTION** What was the scope of their involvement? We have an application called Basecamp. In it, they created the database and added a few phone numbers so that I could call them whenever I needed something. What is the team composition? We’re working with about 11 people from their tea What was the scope of their involvement? I’ve recently sent my book’s manuscript to AMZ Pro Hub. Now, they’re in charge of editing it and eventually publishing it. As English isn’t my first language, they’re also helping me correct grammatical mistakes. Additionally, AMZ Pro Hub is helping me with the cover design. For the design portion, I told them to add clouds because they have something to do with the title, and I also told them that a black-and-white design would be nice. However, we discussed the idea, and they sent me two versions of the cover. Ultimately, I ended up choosing the colored one, following their advice. Given that it’s still early into our engagement, I don’t know if AMZ Pro Hub will help me with marketing after my book is published. Still, I believe those services are part of their package. Initially, we discussed that they would do two advertisement campaigns for my book, but I don’t know how that process will be. What is the team composition? I’ve worked directly with two teammates from AMZ Pro Hub, including a project manager. However, around 11 teammates are part of our Basecamp setup. How did you come to work with AMZ Pro Hub? I always wanted to become a published writer, so in the summer of 2022, I decided to do something about it. Thus, I went online and searched for how to publish a book. Where I live, it’s very difficult to publish a book, especially for me because I was underage. Still, I found AMZ Pro Hub, read through their website, and contacted them. They told me that age didn’t matter in publishing a book, so I decided to move forward with the project. How much have you invested with them? From the start, I agreed to pay for their services. Thus far, I’ve paid them around $140, which is just half of the total proposal. What is the status of this engagement? We started working together around July 2022, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  AMZ Pro Hub’s involvement in the project has been very minimal because I just recently sent them the manuscript. Thus, they’re still checking it. However, working with them has given me confidence in my work. Before working with them, I doubted myself and my book because English is not my first language. However, they’re now working on editing it, and I think it’ll go well. Additionally, I really like the cover they’ve designed for my book, so I think that it will be the final cover. How did AMZ Pro Hub perform from a project management standpoint? I’ve only dealt with two teammates from AMZ Pro Hub, and both of them are great — I really like talking with them. I first reached out to them when I started writing my book. Throughout my writing process, they frequently texted me to see how my progress was going, which I really appreciated. We use Basecamp to collaborate. On there, I can upload all my book information. Additionally, AMZ Pro Hub has provided me with a few phone numbers so I can reach out to them whenever I need something. What did you find most impressive about them? One of the most amazing parts of working with AMZ Pro Hub is that they don’t care that this is the first book that I’ll publish. I always wanted to publish a book, but others kept telling me that I wasn’t able to do so because I was underage. When AMZ Pro Hub told me that they could help me publish my book no matter my age, I was pleasantly surprised. Are there any areas they could improve? It would be great if AMZ Pro Hub improved their communication. I would like to get feedback from them faster and more frequently. Do you have any advice for potential customers? If you really want to publish a book, you should put in the effort and do it. Additionally, write your book before starting your engagement with AMZ Pro Hub. In retrospect, I should have done that. --- #### Book Publishing & Marketing for Independent Author **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Apr. 2022 - Ongoing **Project Summary**: AMZ Pro Hub provides book publishing and marketing services for an author. These services include cover and dust cover designs, manuscript editing, and book publishing on Amazon, Google, and Barnes and Noble. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Independent Author, S.P. Capone Books - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 14, 2023 **Feedback Summary**: AMZ Pro Hub has done an excellent job at publishing and promoting the client’s books, bringing their manuscripts to life quickly and receiving positive feedback from readers. The team has been collaborative, cost-efficient, responsive, and open to feedback, using Basecamp for project management. "“My collaboration with AMZ Pro Hub has been smooth sailing from the start; it has been a highly collaborative process.”" **BACKGROUND** Introduce your business and what you do there. I’m an independent author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I work with AMZ Pro Hub to publish the books I’ve written. **SOLUTION** What was the scope of their involvement? AMZ Pro Hub helps me publish my books. For every project, I first come to them with a manuscript, and we discuss how to bring it to life, defining fees and timelines to do so. Then, they take that manuscript, format it, and edit it. Additionally, AMZ Pro Hub’s design team helps me design the cover and an appropriate dust cover. Ultimately, they help me publish the book on Amazon, Google, and Barnes and Noble. To create the cover designs, I simply give AMZ Pro Hub’s designers a synopsis of the book, and they run with it. Then, we iterate on the design to make changes until I’m happy with the end design and how it represents what I wrote. Thus far, I’ve worked with AMZ Pro Hub on four manuscripts. The first manuscript was 80,000 words, and it has already been published. The second book is already edited but is yet to be published. AMZ Pro Hub is in the middle of editing the third manuscript, and I’m still finishing the fourth one. In addition to their publishing services, AMZ Pro Hub has also helped me develop a marketing plan for those books. This plan has included developing a website dedicated to my books, as well as an Instagram account. The website currently includes my bio, the first book’s cover, and a blurb about the book. On this site, people can also leave reviews. AMZ Pro Hub has also helped me launch a podcast. Moreover, they’re currently designing a poster with a caption and a little blurb about the story for my first book to post on Instagram. What is the team composition? I work with a marketing manager, a project manager, and an editor. How did you come to work with AMZ Pro Hub? I was referred to them by my son and my daughter-in-law. My son has written a couple of children’s books, so he was talking to me about the process and the team that had been helping him release his books through online venues. He also gave me AMZ Pro Hub’s number, so I called them. The marketing manager asked me how big my manuscript was and what my objectives were. Then, they gave me a fee, and we took it from there. How much have you invested with them? For my first book, I pay AMZ Pro Hub around $5,500. I’ve also paid them around $2,750 for the second book, and I’ve already negotiated the third and fourth books, for which I’ll pay around $5,500. What is the status of this engagement? I sent AMZ Pro Hub my first manuscript at the end of April 2022, and they released my book in September 2022. Then, I sent them a second manuscript, which they finished editing in February 2023. That book will be released around March 2023. Therefore, our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  AMZ Pro Hub has met my expectations. Their work has been excellent, and they’ve certainly held up their end of the bargain in getting my books out there. Although it’s still my responsibility to self-promote, they’ve done a lot more than what a small publishing company would have done, so I’m very pleased with their services. Moreover, all the comments on my first book are excellent. My sales are not great, but that’s not up to AMZ Pro Hub. There are so many books out there that making money out of publishing books is a matter of luck. I’ve written around 20 different manuscripts, and my purpose for this engagement is to bring those manuscripts to life. Certainly, AMZ Pro Hub is helping me with that goal. How did AMZ Pro Hub perform from a project management standpoint? My collaboration with AMZ Pro Hub has been smooth sailing from the start; it has been a highly collaborative process. For my first book, AMZ Pro Hub nailed the cover design on the first attempt — everything about it was perfect. However, for my second book, we iterated on the cover design 5–6 times, each time getting closer and closer until it was perfect for what I had written. Moreover, we’ve constantly made edits to the content throughout the process. Still, AMZ Pro Hub has been very open to those changes, and there has never been a point where they tell me that there have been enough changes; they simply want to ensure I’m satisfied with the result. On top of that, AMZ Pro Hub’s timeframes are fine, and they’ve met their deadlines. When publishing through a traditional publishing house, taking a manuscript and bringing it into a finished book in the market can take up to a year. However, AMZ Pro Hub takes approximately six months. Usually, I’m the one that needs to catch up with their work. Sometimes, their editors send me something to review, and I work as fast as I can so that they can continue doing their job. We communicate via email, text messages, and phone calls, and we use Basecamp to collaborate. AMZ Pro Hub is very responsive; if I send them a message through Basecamp, I get a response from the project manager within an hour. Additionally, I can call my marketing manager whenever I want and get a response. What did you find most impressive about them? I’m very pleased with everything AMZ Pro Hub has done. They’ve delivered everything they’ve promised. Moreover, AMZ Pro Hub’s prices are beyond reasonable. Hiring an editor to edit an 80,000 manuscript can cost up to $8,000–$9,000. However, I’ve paid around $13,000 for four books, including cover design and marketing. No other editor would provide all those services for that price. Are there any areas they could improve? I have no constructive feedback for AMZ Pro Hub — they’ve done a great job. Do you have any advice for potential customers? Be upbeat and positive when working with AMZ Pro Hub. They’ll do a great job for you, but you need to bring a positive and healthy attitude to the project. Book editing is a highly iterative job, so if you bring a negative attitude, you’ll have a negative experience. I’ve brought positivity into the project, and it has returned tenfold. --- #### Publishing Services & Marketing for Independent Author **The Project** - Services: Graphic Design, Other Digital Marketing, Video Production, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2022 - Ongoing **Project Summary**: An author has engaged AMZ Pro Hub for publishing services. AMZ Pro Hub was also brought on to create a front cover, marketing content, a website, video ads, and artwork for the book.  **Review Rating**: 2.0 - Quality: 2.0 - Schedule: 1.0 - Cost: 2.0 - Willing to Refer: 3.0 **The Reviewer** Author, Self Employed - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 5, 2023 **Feedback Summary**: While the client has been pleased with the artwork and video ads AMZ Pro Hub has created, they’ve felt the website and other marketing materials have not been up to standard. AMZ Pro Hub has not provided the client with adequate project management, and deadlines have been missed. "“AMZ Pro Hub's problems are easily solvable, they just need to be addressed.”" **BACKGROUND** Introduce your business and what you do there. I’m a full-time writer. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I was looking to publish my next series of books. I’d used other publishers before, but none of my other publishers were interested in my new series, so I hired AMZ Pro Hub. **SOLUTION** What was the scope of their involvement? The manuscripts were essentially completed, and AMZ Pro Hub came back with a proposal to publish. They’ve been hired to publish four of my books and create marking content and artwork. AMZ Pro Hub has also created a website and video ads.  What is the team dynamic? I work primarily with a project manager; there is a team behind the scenes, but I don’t interact with them.  How much have you invested with them? I’ve spent between $10,000–$12,000. What is the status of this engagement? We started working together in September 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** How did your relationship with the vendor evolve? AMZ Pro Hub was supposed to publish the content and ads for the marketing, but I ended up writing a lot of it myself because they didn’t seem to understand the content of my book series. We also had some early problems regarding the page size, and I had to do all the formatting myself to fit their page size requirements and publishing system. It took us a few weeks to figure this out.  I was hoping to get the first book published by the holiday season, but due to many factors, this did not happen. AMZ Pro Hub also created a website, but I had to make many corrections because they were making simple mistakes.  How did AMZ Pro Hub address the challenges that arose? We had a few technological issues at the beginning of the engagement, but we’ve sorted them out since then. AMZ Pro Hub also wanted me to set up accounts with multiple companies, but I had no experience with that and didn’t have the tools to make it happen right away. It took about a month to get some of these problems sorted, and it would have been much faster if they had set up these accounts for me as other publishers have done.  Describe the impact this engagement has had on your business. I’ve been getting updates that money is starting to trickle in from online publishing sites. I haven’t seen any of it yet, but I’ve gotten statements saying that only $100 has been generated. The books just hit the market, though, and we’re hoping to see an increase as time goes on.  How was project management handled? There has been no transparency in terms of project management. Everything has been a mystery, and AMZ Pro Hub hasn’t laid out any milestones or scheduling to let me know what’s going on.  Is there anything that the vendor did well or that you would consider a strength? They’ve created the book's front cover, which I’ve been really pleased with, and I enjoy working with my project manager. I’ve also been happy with the artwork and the visuals they’re using for the video ads.  What advice do you have for clients with similar needs to yours? Do research to figure out what the online publisher you’re working with offers so that you’re not surprised by the process. AMZ Pro Hub's problems are easily solvable, they just need to be addressed. --- #### Web Dev & SMM for Independent Author **The Project** - Services: Social Media Marketing, Web Development - Project size: Less than $10,000 - Project length: Dec. 2022 - Ongoing **Project Summary**: AMZ Pro Hub has edited and formatted an independent author’s book. They’ve also created a website from scratch and handled the Instagram, Facebook, and Twitter accounts to prepare readers for the book launch. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Independent Author - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 3, 2023 **Feedback Summary**: The client has been highly satisfied with the engagement. AMZ Pro Hub posts every two days and does an excellent job managing social media. They’re responsive and accommodating; they guide the client through every step of the process and communicate effectively through Basecamp and phone calls. "“AMZ Pro Hub has answered every question I’ve thrown at them and put my mind at ease.”" **BACKGROUND** Introduce your business and what you do there. I’m an independent author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I was trying to publish my book. **SOLUTION** What was the scope of their involvement? Initially, AMZ Pro Hub edited and formatted my book. Then, they developed Instagram, Facebook, and Twitter accounts and a website to prepare me for when the book comes out. They’ve created posts with pages out of my book with a brief description to give readers insight into what to expect when they purchase my book. They’ve developed the website from scratch. AMZ Pro Hub just took words from my book, a description of the book, and a picture of me, and they built the site from there. I created a hosting site and sent them the credentials to start. What is the team composition? We’ve worked with over 12 teammates. How did you come to work with AMZ Pro Hub? When I first started searching, I had no clue what to expect. I had many questions, so I went to Amazon to see their offers. I was prompted to AMZ Pro Hub, so we went back and forth with questions. They answered everything I asked, but it took me a week to finally decide to go with them because I wanted to make sure I understood the process. I ultimately chose them because AMZ Pro Hub was very patient, and I felt comfortable with them. How much have you invested with them? I’ve spent $9,000. What is the status of this engagement? I contacted them in November 2022, and we started working together around December 2022. The project is currently ongoing, but they’ll complete it in February 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? AMZ Pro Hub has done an excellent job on our social media; they post every two days. They’ve also helped me through every step of the process. They answer all my questions and ensure I’m aware of everything they’re doing. How did AMZ Pro Hub perform from a project management standpoint? Project management is close to perfect. I live in Texas, and they’re out in California, so there’s a time difference. However, they’re always quick to respond. They answer me as soon as they receive my message. We communicate through Basecamp 94% of the time. We can also call them. What did you find most impressive about them? Their communication is outstanding. Since it was my first time publishing, I had many questions. AMZ Pro Hub has answered every question I’ve thrown at them and put my mind at ease. Are there any areas they could improve? No, there isn’t anything to improve. If AMZ Pro Hub doesn’t have an answer for me, they honestly tell me that they don’t know. Then, they get back with the answer. Do you have any advice for potential customers? If you want to publish your book, just write down every question you can think of. --- #### Publishing & Content Marketing for Pastor **The Project** - Services: Advertising, Content Marketing, Transcription, Translation - Project size: Less than $10,000 - Project length: Jan. 2023 - Ongoing **Project Summary**: AMZ Pro Hub was hired by a pastor to help publish their book. The team is responsible for proofreading, editing, cover design, and marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Pastor, Religious Organization - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 31, 2023 **Feedback Summary**: AMZ Pro Hub's cover design work has received positive feedback. A reliable partner, the team delivers on time and within budget. Their cost-effective services, combined with their top-notch communication and collaboration skills, stand out. "“They’re very affordable.”" **BACKGROUND** Introduce your business and what you do there. I’m an executive pastor. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I needed a company that could provide me with publishing services. **SOLUTION** What was the scope of their involvement? I hired AMZ Pro Hub to help me publish my book. After going over their services, which included proofreading, editing, cover design, and marketing, I sent them my digital manuscript. I also provided them with a sample design for the book’s cover, which they used to create a new design. AMZ Pro Hub will be handling the marketing aspects of this project as well. What is the team composition? I’ve worked with seven people from AMZ Pro Hub. How did you come to work with AMZ Pro Hub? I found AMZ Pro Hub through online research. How much have you invested with them? I’ve spent around $550 on this project so far. What is the status of this engagement? We started working together in January 2023, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’ve received positive feedback on the cover design from the creative designer that works on my staff here, as well as some other people I’ve shown it to. How did AMZ Pro Hub perform from a project management standpoint? AMZ Pro Hub has performed well in terms of project management. They usually deliver on time and stay within budget. We typically communicate through Basecamp. What did you find most impressive about them? They’re very affordable. The project manager has also done a great job communicating with me and trying to get my work back as quickly as possible with the corrections. Are there any areas they could improve? We’ve had some problems with the language barrier. Other than that, they’ve done a great job. Do you have any advice for potential customers? Make sure to be very clear about what you want. Don’t be afraid to ask them questions. --- #### Publishing, Marketing & Web Dev for Children's Book Author **The Project** - Services: Direct Marketing, Marketing Strategy, Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2022 - Ongoing **Project Summary**: A children’s book author has hired AMZ Pro Hub to publish books on Amazon Kindle, record audiobooks, market the books, and develop a website. They’re creating ads and a press release to promote the books. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Independent Artist & Author - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 27, 2023 **Feedback Summary**: AMZ Pro Hub has published all four books on Amazon Kindle and other platforms expected to increase the client’s revenue. They've found a voice actor that fits the stories. They’re professional and knowledgeable. They communicate well via phone calls and texts and use Basecamp for project management. "“They’ve moved heaven and earth to get everything finished.”" **BACKGROUND** Introduce your business and what you do there. I’m an independent artist and author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I wanted to increase sales of my four books. **SOLUTION** What was the scope of their involvement? AMZ Pro Hub has updated my distribution model for the four children’s books I’ve written. I had published hard copies of my books using Kindle Direct Publishing (KDP) and they converted the manuscripts, resized my artwork, and published them on Amazon Kindle, as well as other worldwide platforms. They've identified countries where I should market my books, based on the approximate number of English language speakers in those countries. They've recommended releasing my books as audiobooks because audiobook sales have increased recently. I've completed questionnaires about potential music, voice artists, and ads to help them understood how to create and market each audiobook. They've found a voiceover artist, which I've approved. They’re also designing and developing my website from scratch, which they’ll maintain and add content to on a weekly basis for one year. I’ve told them I want the website to be short and playful, with lots of graphics, since it's targeted toward young children and parents of young children. They’re planning to send a press release announcing my books to popular libraries throughout the US. They’ll also post ads on major global publishing platforms promoting my books. What is the team composition? I’ve worked with three different people: a salesperson, project manager, and assistant to the project manager. How did you come to work with AMZ Pro Hub? I found them online and contacted them after reviewing their service packages. How much have you invested with them? I've spent $12,000. What is the status of this engagement? I've worked with them since October 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  AMZ Pro Hub has recently been published on Amazon Kindle. Two audiobooks are finished and the other two are almost done. They’ve also released the books on other platforms that have a higher expected return for me. The voiceover artist they found fits my stories well. Her voice is expressive; the audiobooks are magical and relaxing to listen to.  How did AMZ Pro Hub perform from a project management standpoint? They’re good listeners; they keep me informed on their progress and let me know what they need from me to create the best product. They’ve communicated with me a couple of times a day via phone calls and texts. We’ve also used Basecamp to send messages and feedback back and forth and view the pages I’ve sent them. AMZ Pro Hub is very professional. They’ve moved heaven and earth to get everything finished. What did you find most impressive about them? AMZ Pro Hub has educated me on options I’ve never thought of; I’ve done some marketing but they’ve helped me take it to another level. Are there any areas they could improve? They could be a little more clear about who the project manager is once the sales process is over and make that handoff a little smoother.  Do you have any advice for potential customers? Be very clear about your book's goals and be open and willing to make edits and adjustments. --- #### Book Publishing, Web Dev, SMM & SEO for Independent Author **The Project** - Services: Search Engine Optimization, Social Media Marketing, Web Development - Project size: Less than $10,000 - Project length: Dec. 2022 - Ongoing **Project Summary**: AMZ Pro Hub manages the publishing process for an independent author. They’ve developed the client’s website and worked on its SEO strategy. They’re also developing the book’s social media marketing strategy. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Independent Author - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 26, 2023 **Feedback Summary**: The client is pleased with AMZ Pro Hub's work. They're professional and client-focused. AMZ Pro Hub has stuck to their original timeline and has been patient with the client. AMZ Pro Hub uses Basecamp for project management and communicates effectively through phone calls. "“They’re very professional and focus on the client’s satisfaction.”" **BACKGROUND** Introduce your business and what you do there. I’m an independent author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I wanted to publish my first book and needed to partner with a publishing company. **SOLUTION** What was the scope of their involvement? AMZ Pro Hub manages my book’s publishing, website development, and social media marketing strategy. First, they reviewed my manuscript and handled the editing, proofreading, and formatting to meet international publishing standards. AMZ Pro Hub has also designed the book’s cover following the idea I gave them.  From there, AMZ Pro Hub will publish my book on Amazon in Kindle format. Additionally to the e-book, AMZ Pro Hub will create a paperback and hard copy and manage the creation of the international standard book number (ISBN) bar code.  I’ve asked AMZ Pro Hub to add more publishing companies, so the book will also be published on Google Books, Barnes & Noble, and IngramSpark. AMZ Pro Hub will also feature a post on the New York Daily News. Moreover, AMZ Pro Hub provides marketing consultancy. They’ve developed my website and are working on its SEO strategy. AMZ Pro Hub is also working on my social media marketing strategy. I created my social media accounts, and AMZ Pro Hub is placing ads and working on a content calendar.  What is the team composition? I work with AMZ Pro Hub’s project manager and marketing consultant. AMZ Pro Hub has a bigger team of around 10 members, including a QA project head, another marketing consultant, and a sales representative. How did you come to work with AMZ Pro Hub? I researched publishers online and came across AMZ Pro Hub’s website. A chat box came up, and I told them about my project. I had researched other publishing companies, and AMZ Pro Hub offered the most reasonable cost and profit margins.  How much have you invested with them? The original quote was $1,000, but since I’ve added extra publishing companies, the total investment has been around $2,500.  What is the status of this engagement? My engagement with AMZ Pro Hub started in December 2022, and it’s ongoing. We have a two-year contract.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I’m pleased with the work AMZ Pro Hub has done so far. They’re very professional and focus on the client’s satisfaction. Moreover, looking back at when we started and where we are today, I’m impressed with AMZ Pro Hub’s timeline. We even went through the holiday season, and this didn’t affect their schedule.  How did AMZ Pro Hub perform from a project management standpoint? AMZ Pro Hub’s project management is great. They’re right on target with the book’s publication and wanted to release it already, but I’m the one who put it on hold. AMZ Pro Hub has been very patient with me.  Moreover, they’ve given me access to their Basecamp portal, and this has been very helpful because I get email notifications when there’s an update, and I can track AMZ Pro Hub’s progress.  I have ongoing communication with AMZ Pro Hub through phone calls. I have their project manager’s direct contact and reach them whenever I have a question. Are there any areas they could improve? The only thing AMZ Pro Hub can improve is ensuring that the references align with the content during the editing process. Do you have any advice for potential customers? I’d encourage any author to choose AMZ Pro Hub. Authors should research different publishing companies because they’ll find out that AMZ Pro Hub offers the best deals. --- #### PDF Editing, Design & Book Publishing for Independent Author **The Project** - Services: Other Design, Transcription, Translation - Project size: Less than $10,000 - Project length: Jan. 2022 - Ongoing **Project Summary**: An author hired Amazon Pro Hub for publishing services. Amazon Pro Hub has created cover designs, performed PDF file editing, formatted the book, filed copyrights, and assisted with marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Author, Independent Project - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 31, 2022 **Feedback Summary**: The client has been extremely satisfied with the work Amazon Pro Hub has provided, and sales for the books have increased. The team has been open and transparent, and the client feels they’ve been treated with respect throughout the process. The client looks forward to their continued partnership.  "“They’ve treated me respectfully, and everything they do is very professional.”" **BACKGROUND** Introduce your business and what you do there. I’m an author, public speaker, a stage 3 cancer survivor, and I have a background in dance and yoga; all of those things tied together are my business. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Amazon Pro Hub? My first two books were stolen, and I went through publishing fraud. I needed a company to help me republish my books and continue to help me publish other books I've written. **SOLUTION** What was the scope of their involvement? Amazon Pro Hub revamped the first book; they designed new artwork, created a new cover, filed the copyright, and formatted the book. They also handled the PDF file editing and then published it to Amazon. I have four books, and they’re helping with the editing and publishing of them all. Amazon Pro Hub is also assisting with marketing.  What is the team composition? I’ve been working with a sales member, and a few other individuals are on the team.  How did you come to work with Amazon Pro Hub? I found them on the web and after some contemplation, I decided to move forward with them. How much have you invested with them? I’ve invested around $4,000 with Amazon Pro Hub.  What is the status of this engagement? We started working together in January 2022, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  My first book has been republished and is now selling again. The second book is also published and currently selling. I’m very happy with the service, and I believe I’ll stick with Amazon Pro Hub for a long time. The front covers have been exactly what I wanted, and they’ve been able to bring my vision to life. I’m becoming more known in the field, and I’m able to make money because of their help.  How did Amazon Pro Hub perform from a project management standpoint? They are incredibly communicative and are very good about picking up the phone and talking to me. They take care of any issues right away and are very responsive. We primarily communicate via phone calls.  What did you find most impressive about them? They’re honest and transparent, and they do not steal from their authors. They’ve treated me respectfully, and everything they do is very professional. I see them as a part of my team and family, and I look forward to going on the next leg of our journey together.  Are there any areas they could improve? There’s nothing that I can come up with.  Do you have any advice for potential customers? Start small, and don’t focus on what everyone else is doing. Focus on your creativity and believe in yourself and what you’re doing.  --- #### B2C Book Formatting & Cover Design for Writer **The Project** - Services: Graphic Design, Other Design - Project size: Less than $10,000 - Project length: Aug. - Sep. 2022 **Project Summary**: Amazon Pro Hub helped a writer publish their book on Amazon. Additionally, the team helped the client design the cover of their book. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Writer, Personal Book Formatting & Cover Design Project - Industry: Arts, entertainment & music - Review Type: Phone Interview - Verified **The Review** — Oct 4, 2022 **Feedback Summary**: Amazon Pro Hub delivered exactly what was needed, leaving the client pleased with the collaboration. The team worked thoroughly, ensuring every output was aligned with the client’s vision. Better communication and scheduling could’ve improved efficiency, but the team still provided solid work. ""I was impressed with the thoroughness of their work."" **BACKGROUND** Introduce your business and what you do there. I’m a senior manager of application architecture at a software development company that supports different telco and technology solutions globally. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Amazon Pro Hub? I have just written a book, and I wanted to publish it on Amazon. **SOLUTION** What was the scope of their involvement? Amazon Pro Hub helped me edit my book and publish it on Amazon. I provided them with the initial information to work with and defined the direction I wanted to go to. Their team also helped me with the design of the cover. They suggested multiple designs, and I just had to pick the one I liked the most. What is the team composition? There were close to 11 people from their side working on this project. I mainly dealt with three individuals: a salesperson, a marketing consultant, and a designer. How did you come to work with Amazon Pro Hub? Amazon Pro Hub was recommended to me by my former editor. How much have you invested with them? I spent $370. What is the status of this engagement? We worked together on this project from August–September 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Overall, the whole project was a success — Amazon Pro Hub gave me exactly what I wanted. They were also very direct and transparent and guided me each step of the way. How did Amazon Pro Hub perform from a project management standpoint? They performed relatively well from a project management standpoint, but they could have done better in terms of clarifying and meeting deadlines. Communication was mainly done through email and phone calls. What did you find most impressive about them? I was impressed with the thoroughness of their work. They were also process-driven. Are there any areas they could improve? They need to improve their communication and be open about the delivery timelines. Any advice for potential customers? Make sure to set clear expectations when it comes to deliverable dates. --- #### Digital Marketing Services for Children's Books Company **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: July 2021 - Ongoing **Project Summary**: Amazon Pro Hub provides digital marketing services for a children's books company. After polishing and uploading the book to Kindle Direct Publishing, they manage Amazon PPC Ads, SEO, and social media content. **Review Rating**: 1.0 - Quality: 1.0 - Schedule: 1.0 - Cost: 2.0 - Willing to Refer: 1.0 **The Reviewer** Clinical Supervisor, The Hullabaloo - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 6, 2022 **Feedback Summary**: Amazon Pro Hub has failed to deliver their promise of $4000 in sales in three months — the company has only gained $100-$200. The team's poor communication and delays have caused the collaboration to last a year, leaving the client frustrated. Moreover, their task management is also awful. ""They manage to make a simple task incredibly difficult."" **BACKGROUND** Please describe your company and your position there. We sell tracing books and resources online for kids, specifically kids with disabilities. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Amazon Pro Hub, and what were your goals? We hired their team to help edit and load our books onto Kindle Direct Publishing. We paid them to help set up PPC, SEO and provide a 1 month social media content calendar. **SOLUTION** How did you select this vendor and what were the deciding factors? We did some price shopping and also read the company reviews. However, their sales team would call us on a weekly basis (sometimes daily) to make the sale so we ultimately went with them. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Initially we started with our finished book which required editing and uploading to KDP. Then we moved to set up Amazon ads and SEO. Finally, we were given a social media calendar with posts for every other day. How many people from the vendor's team worked with you, and what were their positions? There were more than 5 people involved in the project from beginning to end from Amazon Pro Hub from finance, social media marketing, editing, etc. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The Amazon Pro Hub team wrote that we should expect to see $4000 worth of sales minimum in the 3 months we worked with them. We sold about $100-$200 worth of books. Describe their project management style, including communication tools and timeliness. Communication was abysmal from the beginning. There were too many cooks in the kitchen that we had to resend the same messaging multiple times to different individuals. They were never proactive in providing updates and would dodge calls/emails if they didn't have good news for us. Timeliness was also awful. The entire project was supposed to be 3 months total but our books were not even live within 3 months. It has been almost a year since we worked with them and we have not even got our initial investment back, much less $4000 in sales. What did you find most impressive or unique about this company? They manage to make a simple task incredibly difficult. Are there any areas for improvement or something they could have done differently? Honour the terms of the contract, increase communication, hire professionals or train their team members who know how to execute on the tasks given by clients. --- #### Book Publishing & Marketing for Author **The Project** - Services: Marketing Strategy, Other Marketing - Project size: Confidential - Project length: Feb. 2022 - Mar. 2024 **Project Summary**: AMZ Pro Hub was hired by an author to publish their book, with a promised 200% ROI if the target was not met. The team was also responsible for ensuring effective marketing for the book. **Review Rating**: 0.5 - Quality: 1.0 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 1.0 **The Reviewer** Author, Self-Employed - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Sep 29, 2024 **Feedback Summary**: AMZ Pro Hub published the book but failed to meet the client's expectations by promising a 200% ROI within six months while achieving only 5%. The client claimed the team promised a refund but didn't deliver, breaching their written contract and subsequent promises. ""The book was published, but AMZ Pro Hub failed to respect the written contract and subsequent promises."" **BACKGROUND** Please describe your company and position.I am an Author of self-employed Describe what your company does in a single sentence.Author of Fern Valley Ventures **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire AMZ Pro Hub to accomplish?Publish BookEnsure Good MarketingReturn full investment if promised return on investment not reached **SOLUTION** How did you find AMZ Pro Hub?Online SearchOtherWhy did you select AMZ Pro Hub over others?Good value for costHow many teammates from AMZ Pro Hub were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To publish a book with a promised return on investment (ROI) if target not reached. Contract authorised under the laws governed by the State of California. Organisation promised a 200% ROI. Only 5% achieved but investment not returned. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?200% ROI (return on investment) promised within 6 months. Only 5% ROI achieved. Written contract broken as organisation failed to deliver. In March 2024 promised 50% refund but nothing received in spite of several reminders.Describe their project management. Did they deliver items on time? How did they respond to your needs?The book was published, but AMZ Pro Hub failed to respect the written contract and subsequent promises.What was your primary form of communication with AMZ Pro Hub?Email or Messaging AppWhat did you find most impressive or unique about this company?Whilst the book was published I cannot find anything to describe as impressive or unique.Are there any areas for improvement or something AMZ Pro Hub could have done differently?It failed to honour its contract and a further written promise 6 months ago. Therefore I cannot recommend it whatsoever. --- #### Book Publishing, Illustration & Web Development for Author **The Project** - Services: Content Writing Services, Document Digitization & Management, Other Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Dec. 2022 - Ongoing **Project Summary**: AMZ Pro Hub provides book formatting, illustration, publishing, and web development for an independent author. They've designed the book's cover and character illustrations and created a marketing strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Author - Industry: Arts, entertainment & music - Review Type: Phone Interview **The Review** — Mar 9, 2023 **Feedback Summary**: The client has received positive feedback for the website AMZ Pro Hub has built; the client’s family and friends are impressed with the layout. AMZ Pro Hub is transparent about the timeline, communicative, and diligent about getting approval. Moreover, their excellent customer service stands out. "“They’re always courteous, address me properly, and walk me through every step of the way.”" **BACKGROUND** Introduce your business and what you do there. I’m retired from the US Army and the US Department of Homeland Security. I wrote a book for my grandchildren that will serve as a legacy. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I hired them to create a website for me. **SOLUTION** What was the scope of their involvement? AMZ Pro Hub provides book formatting and illustration services for us. The team has built a website for me and helped me distribute it primarily throughout my family, though it is also open to the public.  Initially, I gave them my book’s manuscript and my vision of what I wanted to do. We went over the manuscript together, discussed it, and made some adjustments to the character creation. I provided them with photos of my grandchildren, and AMZ Pro Hub created the character and background illustrations. They sent each illustration individually for my approval. AMZ Pro Hub has also designed my book cover based on my manuscript. From there, they started the marketing activities. AMZ Pro Hub helped me develop a strategy for the website and how to push the book through their platform and other advertising agencies to get as much publicity as possible after publishing.  They’ve developed the website for me. AMZ Pro Hub has walked me through every step of the web development and gotten my approval for the content. The team will provide maintenance and hosting services for a year after launch.  Users can see the book name and the character illustrations on my website’s home page. As users scroll down, they can read about my book and the journey of acceptance and inclusion it talks about. I have a biracial family, and the purpose of the book is to explain to kids how to love one another regardless of race or gender.  The book uses lollipops as a metaphor for playing with different friends at school, and that’s represented on the website. The website also includes information about me as the author, including my history and experience in the field of mental health in the US and abroad. At the bottom of the site, there’s an option to sign up for email updates and contact information about myself.  Currently, we’re in the final phases of the project. AMZ Pro Hub is updating illustrations because I made some character changes, and they’re also updating the verbiage on the website.  What is the team composition? I work with nine teammates from AMZ Pro Hub. My primary point of contact is the project manager, and I’ve also worked with an illustrator and three others design team members. Additionally, AMZ Pro Hub has more individuals working in the background.  How did you come to work with AMZ Pro Hub? After I retired, I researched a way to leave something for my kids and grandchildren. Through an internet search, I found AMZ Pro Hub; they had the whole package and could provide all I needed instead of having to go to different places for publishing, illustration, and web design.  Moreover, AMZ Pro Hub’s initial contact with me was excellent. They were customer-friendly and showed me the ropes from A to Z.  How much have you invested with them? We’ve invested around $5,300.  What is the status of this engagement? I started working with AMZ Pro Hub in December 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I've been able to show the website to my family and some friends to get feedback and see whether they liked the presentation and understood the content. I've gotten nothing but great reviews for the site; my friends and family were really impressed with the design and layout of the site.  How did AMZ Pro Hub perform from a project management standpoint? Although the project has exceeded the deadline, AMZ Pro Hub has been transparent with me, so I've never worried about the project's status. The project manager makes sure I'm always aware before they do anything; the team doesn't do anything without my approval.  As for communication, we talk every other day through phone calls, emails, and text messages. They send me a text message letting me know when they're trying to get in contact with me. Overall, we have a very open line of communication.  What did you find most impressive about them? AMZ Pro Hub's biggest strength is customer service. I have experience in customer relationship management, so customer service is important to me; that's why I chose AMZ Pro Hub. They're always courteous, address me properly, and walk me through every step of the way.  When I initially talked to AMZ Pro Hub, their customer service pulled me in. Ultimately, this differentiator keeps customers returning to a company in the long haul, and AMZ Pro Hub has done a wonderful job providing their service.  Are there any areas they could improve? There's nothing they need to improve; we're in a good place right now. AMZ Pro Hub should keep the professional level of service they provide, which will continuously improve their business.  Do you have any advice for potential customers? Understand that AMZ Pro Hub is all-inclusive. They can offer publishing, illustration, marketing, website development, and distribution all over the English-speaking world.  If you're new to publishing a book, it can be scary because there are many unknowns. As a result, you could spend a lot of money on each service when you can get everything in one place with AMZ Pro Hub. Moreover, they can offer a package deal, so the service won't cost as much. --- #### Publishing Services for Trading Education Company **The Project** - Project size: Less than $10,000 - Project length: Jan. 2023 - Ongoing **Project Summary**: A trading education company has hired AMZ Pro Hub to help publish their book through Kindle Direct Publishing. They're responsible for editing the book, designing its layout, and publishing it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Derivative Concepts Inc - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2023 **Feedback Summary**: AMZ Pro Hub has successfully helped the client publish their book. They lead an incredibly seamless process by utilizing Basecamp to manage the project and remaining responsive. Their organized process and excellent design skills and marketing capabilities impress the client. ""They have an excellent process."" **BACKGROUND** Please describe your company and your position there. Derivative concepts Inc president/director/ceo deal in commodities/futures/forex **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire AMZ Pro Hub, and what were your goals? For the publishing of a book. The goals are to sell 50 to 100k books **SOLUTION** How did you select this vendor and what were the deciding factors? Great reviews from peers that used their service and the shear scope of the marketing.... Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Help publish a book through kdp, I hah to use Basecamp to upload my files.... and pictures and they pretty much handled the rest of the process which had to be the easiest process for publishing a book. How many people from the vendor's team worked with you, and what were their positions? Chris and the rest of the project team from Amazon... that handle the publishing of books, editing, layout, **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? They were able to edit and design a layout and publish work a 5 day period.. excellent service... Describe their project management style, including communication tools and timeliness. Basecamp made everything easy... and then they always answer the phone with direct lines no automated telephone makes thing great What did you find most impressive or unique about this company? They ease off the publishing process their created a great design layout... and their marketing capability Are there any areas for improvement or something they could have done differently? Not really they have an excellent process --- #### Book Publishing for Independent Author **The Project** - Services: Transcription, Translation - Project size: Less than $10,000 - Project length: Oct. 2022 - Ongoing **Project Summary**: AMZ Pro Hub assisted an independent author with publishing services. AMZ Pro Hub worked on the book cover, photographs, and published the book.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 1.0 - Cost: 3.5 - Willing to Refer: 4.5 **The Reviewer** Author, Independent Project - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview **The Review** — Jan 19, 2023 **Feedback Summary**: The client felt AMZ Pro Hub improved the book cover and photographs. After initial miscommunications with a project manager, AMZ Pro Hub provided the client with a new project manager who has been helpful, responsive, and has solved issues that have come up.  "“Once they do the job, they do it right.”" **BACKGROUND** Introduce your business and what you do there. I am an independent author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with AMZ Pro Hub? I was trying to publish my book. **SOLUTION** What was the scope of their involvement? I already had an account, so I gave them pictures and a cover to work on; the book was already edited and finished, so there wasn’t tons of work left to finish, but they've been helping me get the book published.  What is the team composition? My main point of contact is a project manager.  How did you come to work with AMZ Pro Hub? I knew that I wanted to publish on Amazon because many people suggested it, but when I googled Amazon Publishing, it was difficult to find the right fit because there were a lot of options and numerous publishing companies. Initially, I was doing everything by myself and wasn’t going to work with AMZ Pro Hub because they were too expensive, but I was offered a discount and decided to move forward with them.  How much have you invested with them? I’ve invested about $800 with AMZ Pro Hub. What is the status of this engagement? I started working with them in October 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  AMZ Pro Hub improved the pictures and the cover.  How did AMZ Pro Hub perform from a project management standpoint? The first project manager I was assigned stalled the work; I was promised my book would be published by December, but the project manager kept delaying it, or just didn’t reply to my messages. This went on for about a month until someone else took over the project. After that, the project took off; my new project manager is very helpful, responds to all of my requests, and has been able to get things done. We communicate via email and phone calls and use Basecamp for project management.  What did you find most impressive about them? Once they do the job, they do it right.  Are there any areas they could improve? Their communication was very frustrating; I didn't mind them telling me that things would take longer, but I didn't appreciate it when I was told that someone would call me and they didn’t.  Do you have any advice for potential customers? I signed a contract for an initial fee, but they didn’t tell me that I also had to pay for a Kindle Direct Publishing (KDP) optimum account, and I wish I had known that from the beginning. Be aware of that, and know all of the fees involved and which ones are optional.  --- #### Design & Consultation for Book Author **The Project** - Services: Branding, Graphic Design, Logo, Other Design, Print Design, Product Design - Project size: Confidential - Project length: Mar. - Aug. 2022 **Project Summary**: An independent author was looking to publish their book, so they engaged with Amazon Pro Hub to design and illustrate the cover art and provide marketing consultation services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 2.0 **The Reviewer** Independent Author - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview **The Review** — Oct 10, 2022 **Feedback Summary**: The team was able to help the client significantly improve the client's book through their marketing expertise and design prowess. Amazon Pro Hub was highly communicative, and internal stakeholders were impressed with the vendor's quality of deliverables and professionalism. ""They were able to help me with my book by recommending some improvements."" **BACKGROUND** Introduce your business and what you do there. I’m an independent author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Amazon Pro Hub? I needed someone to provide me with design services because I was trying to publish my book on a professional level. **SOLUTION** What was the scope of their involvement? Amazon Pro Hub designed and illustrated the cover of my book and consulted me on the best practices to properly market and promote it. What is the team composition? I mainly worked with one person from their team. How did you come to work with Amazon Pro Hub? They were recommended to me by a friend. How much have you invested with them? I invested about $400 in this project. What is the status of this engagement? We worked together from March–August 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They were able to help me with my book by recommending some improvements to the story and sections, designing a great cover, and providing me with great marketing advice. How did Amazon Pro Hub perform from a project management standpoint? They were great from a project management standpoint, as they listened to my needs and treated me with professionalism. We constantly communicated through email and phone throughout the partnership. What did you find most impressive about them? Nothing specific, but we were impressed with their ability to deliver on their requirements. Are there any areas they could improve? I can’t think of anything they need to improve on. --- #### Book Publishing for Independent Author **The Project** - Services: Branding - Project size: Less than $10,000 - Project length: Sep. - Oct. 2022 **Project Summary**: An independent author was looking to publish their book. Amazon Pro Hub added the artwork for the cover, converted the manuscript to industry standards, and published the book on Amazon. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Author, Self-Employed - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview **The Review** — Oct 4, 2022 **Feedback Summary**: In less than a month, Amazon Pro Hub successfully completed the project. The book is now easily accessible on Amazon, and the client was satisfied overall with the smooth engagement. The team managed the project well; they used Basecamp to communicate and were outstandingly fast and efficient. "“Amazon Pro Hub did everything remarkably well.”" **BACKGROUND** Introduce your business and what you do there. I’m an independent author. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Amazon Pro Hub? I was trying to publish my book. I wanted to get my project out there; making money or getting famous wasn’t a priority. **SOLUTION** What was the scope of their involvement? Amazon Pro Hub helped me publish my book. Initially, I gave them a digital copy of my manuscript and some guidance on the book cover design. They added the artwork, converted it so it could be published how it’s supposed to be read in international publishing, and then published it on Amazon. What is the team composition? I mainly worked with two teammates. They had a whole team, but I only spoke to two people. How did you come to work with Amazon Pro Hub? I thought about self-publishing for a while. Amazon was a great place to start, so I just searched online.  How much have you invested with them? I spent less than $10,000. What is the status of this engagement? We worked together from September–October 2022. I opted not to do marketing with them because the cost exceeded $10,000. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Amazon Pro Hub did everything remarkably well. They made it easy for everyone to go on Amazon and buy my book. Overall, it was a smooth engagement. How did Amazon Pro Hub perform from a project management standpoint? They did a good job. We interacted with them through Basecamp. What did you find most impressive about them? The team was fast and efficient. Are there any areas they could improve? They were adamant about hiring them for marketing services, but I just wanted to publish my book. They insisted and were rude at the end — they said we were done and hung up. I understand that’s a way for them to earn revenue, but it wasn’t a good way to keep business. Everything else was alright. Do you have any advice for potential customers? Anybody could do this; the process was pretty easy from start to finish. If you're just at the beginning of the writing process, they can help you with more steps, like editing. --- #### Graphic Design & Publishing Services for Author **The Project** - Services: Other Design - Project size: Less than $10,000 - Project length: Apr. - Sep. 2022 **Project Summary**: An author hired Amazon Pro Hub to publish their book on Amazon. They were also responsible for designing the front cover. **Review Rating**: 3.0 - Quality: 5.0 - Schedule: 3.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Author, Self-Employed - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview **The Review** — Oct 3, 2022 **Feedback Summary**: Though the client was charged more for republishing the book, and the project took longer than expected, they were happy with the cover art. The book is now being sold on Amazon, and reviewers have been impressed with the final product. ""Their communication is not always the strongest." " **BACKGROUND** Introduce your business and what you do there. I am a retired pastor, and I’ve written a book called When God Calls that was published on Amazon. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Amazon Pro Hub? I wanted to promote my book more publicly and garner a larger audience. **SOLUTION** What was the scope of their involvement? They helped me launch my book on Amazon. They were also responsible for the design of the front cover which I sent them ideas for.  The book was originally published and then taken down because of technological issues. It had to be republished later on.  What is the team composition? I worked with 2–3 people.  How did you come to work with Amazon Pro Hub? I knew people who had published with Amazon before, so I knew that the capabilities were there. I contacted someone at Amazon, and they directed me to the right people.  How much have you invested with them? The first payment was $970.26 CAD (approximately $700 USD). When the book was republished, I paid $551.37 CAD (approximately $400 USD).  What is the status of this engagement? I worked with them between April–September 2022.  The project took longer than expected because the book was published twice. **RESULTS & FEEDBACK** Describe the impact this engagement has had on your business. The book has been selling on Amazon, and people are impressed with the book's front cover. It was initially published, and everything was great, but then I discovered that two email addresses were being used. One was being used for the Amazon website, and the other was being used for Kindle Direct Publishing (KDP).  One person suggested that I cancel everything and start over again, so I did that. When I canceled my Amazon website and inserted a new email address, it also canceled KDP, and the book was taken down. I spoke to KDP, and they investigated and found that they needed to republish it. KDP charged me more money to republish the book, and it took almost two months to get the book live again.   How did Amazon Pro Hub perform from a project management standpoint? When I tried to solve the issues I was having, it was difficult to get a straight answer from anyone. We communicated via phone call and email.  What did you find most impressive about them? The layout of the book is good, and it is very readable. They are able to publish quickly, and the turnaround time is good. They have fast delivery that people are very impressed with. Are there any areas they could improve? Their communication is not always the strongest. Having general information upfront about the project and common mistakes would have been nice.  I also wish they would have offered me some form of compensation for everything that went wrong during the process. --- #### Amazon Mktg, Cover Design & Editorial Services for Author **The Project** - Services: Content Marketing, Graphic Design, Other Design, Other Digital Marketing - Project size: Less than $10,000 - Project length: Feb. 2022 - Ongoing **Project Summary**: Amazon Pro Hub provides Amazon publishing, marketing, and editorial services to an author. Their scope includes proofreading, editing, cover design, Amazon consulting, Amazon optimization, and more. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Author - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview **The Review** — Sep 30, 2022 **Feedback Summary**: The client is satisfied with Amazon Pro Hub’s excellent publishing services, as well as with their creative book cover design work. The team is very responsive, communicative, and honest, and they excel at competitor analysis, allowing them to create tailored and fruitful marketing plans. "“Besides their excellent responsiveness, I really appreciate Amazon Pro Hub’s honesty."" **BACKGROUND** Introduce your business and what you do there. I’m the author of three books, including a children’s book and a self-help book. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Amazon Pro Hub? I needed help with publishing my books on Amazon. **SOLUTION** What was the scope of their involvement? Amazon Pro Hub is helping me publish and market my books on Amazon, and they provide me with Amazon consulting. They also help me with content creation and editorial services related to those books, including proofreading, editing, and formatting. Moreover, they’ve helped me design the book covers. Initially, I provided Amazon Pro Hub with my first book manuscript, and they sent me a questionnaire to fill out for them. After filling out the questionnaire, they explained the editing process and shared information about the publishing firm. Additionally, we talked about the format I wanted for my book, after which they started with the editing, proofreading, and formatting processes. Amazon Pro Hub has already published one of my books, and we’re currently working on two others we’re soon going to publish on Amazon. They’re still in the editing stage. We’re also launching a website soon, so they’re currently working on its mock-up design. As for their marketing services, Amazon Pro Hub is currently developing a marketing strategy, which includes SEO, social media marketing, and Amazon optimization. What is the team composition? I’ve mainly worked with three people from Amazon Pro Hub, but they have a larger team working behind the scenes. How did you come to work with Amazon Pro Hub? I found them on Google. How much have you invested with them? I’ve spent around $5,000. What is the status of this engagement? I signed the contract with them in February 2022, but it took me a couple of months to start the project due to personal reasons. When I got back to them, they published the first book within a month. Our engagement is ongoing, and if I ever want to publish more books in the future, I’ll definitely contact them again. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Amazon Pro Hub has created very attractive and creative designs for my book covers, and I’m also very satisfied with their editorial and publishing services. Thus far, I haven’t seen any hard metrics regarding Amazon sales, but I expect to see an uptick once we launch the marketing strategy. How did Amazon Pro Hub perform from a project management standpoint? Amazon Pro Hub is very responsive. Whenever I send them a message on Basecamp, they respond within minutes, which makes me feel like they offer 24/7 services. In addition to Basecamp, we use Trello for project management and phone and email for communication. What did you find most impressive about them? Besides their excellent responsiveness, I really appreciate Amazon Pro Hub’s honesty. They’ve pointed out and improved some parts of my books that others didn’t notice before, which is very good because I wasn't entirely satisfied with those either. Moreover, Amazon Pro Hub has a very good research team, so they do extensive competitor research and analysis. They’ve provided me with a very accurate competitor analysis report, which is very helpful. Are there any areas they could improve? No. They’re very good, and I don’t have any concerns about their performance. Do you have any advice for potential customers? Work with them. So far, my experience has been very good. --- ## Portfolio & Awards ### For the growth of your business For over a decade, we’ve been growing the Amazon business of consumer product brands from Amazon’s own backyard. We do it by equipping former Amazonians and top industry minds with a suite of advanced technology and then setting them loose. We’ve mastered the platform and help our clients do the same through Amazon consulting and management services. Our philosophy mirrors that of Amazon, to improve the customer journey. We know that being there for your customer with relevant advertising, compelling content, and sound operations is the only way to build a sustainable path toward growth. That’s why our services cover every stage of the customer journey, from Amazon SEO and Advertising Management to Content Optimization and Strategic Operations Consulting. ## Packages ## Locations (1) ### Los Angeles, CA (Headquarters) - 515 Flower St, Los Angeles, CA 90071, United States - Los Angeles, CA 90071 - United States - 101 - 150 employees - Phone: 1-213-995-3059 ## Contact AMZ Pro Hub [Send a message](https://clutch.co/profile/amz-pro-hub) ### Connect on Social - [LinkedIn](https://www.linkedin.com/in/amazon-pro-hub-35bb441b6/) - [Facebook](http://facebook.com/pg/amazonprohub)