AMZ Prep | Best 3PL Provider for FBA & eCommerce

BACKGROUND

Please describe your company and position.

I am the CE0 & Founder of PrairieGoodness™ Snack

Describe what your company does in a single sentence.

A curated monthly subscription box with gourmet food and beverages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• We source from a lot of local producers, Thus needs local warehouses all over the country (Canada & US)

SOLUTION

How did you find AMZ Prep?

• Online Search
• Website

Why did you select AMZ Prep over others?

The sales rep convinced me their company can handle our needs.

How many teammates from AMZ Prep were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I was honestly impressed with their network of warehouses, I mean what we thought was impossible to find was already there.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to increase our operations by 5%, and our forecasts are really good. I think we will be scaling soon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I don’t know. They get the job done.

What was your primary form of communication with AMZ Prep?

In-Person Meeting

What did you find most impressive or unique about this company?

Warehouse locations and their network of partners are impressive.

Are there any areas for improvement or something AMZ Prep could have done differently?

Felt a bit opaque at first, no chit-chat. Gets the job done, though.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Bed Bath & Beyond

Describe what your company does in a single sentence.

We sell home improvement equipment through various e platforms, but mostly on Amazon

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• Needed help with inventory management.

SOLUTION

How did you find AMZ Prep?

Listicle article on IMS

Why did you select AMZ Prep over others?

GMB reviews

How many teammates from AMZ Prep were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They initiated an IMS process and installed an inventory management system, and onboarded the team on to their system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our efficiency went by 47% and returns management also improved, passively productivity increased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proactive, Yes, they deliver as per expectations, enthusiastically.

What was your primary form of communication with AMZ Prep?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Onboarding was fast

Are there any areas for improvement or something AMZ Prep could have done differently?

Can’t say. I am happy with AMZ Prep's work.

BACKGROUND

Please describe your company and position.

I am the Senior Growth Manager of HUM Nutrition

Describe what your company does in a single sentence.

We are a holistic health brand with many verticals like programs for weight loss, in house supplements etc

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• Cold storage for supplements

SOLUTION

How did you find AMZ Prep?

Online Blog

Why did you select AMZ Prep over others?

Their blogs were really good and convinced me they knew their stuff

How many teammates from AMZ Prep were assigned to this project?

12

Describe the scope of work in detail. Please include a summary of key deliverables.

Cold storage with humidity control for regulatory complaint storing of our supplements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We found what we needed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well Organized, Yes they delivered. They responded positively

What was your primary form of communication with AMZ Prep?

Virtual Meeting

What did you find most impressive or unique about this company?

They know the industry inside out.

Are there any areas for improvement or something AMZ Prep could have done differently?

In-person communication would be good.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of INTERCOT, S.A

Describe what your company does in a single sentence.

We sell customizable clothing using Egyptian cotton with a thread count of more than 1000

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?
Packaging: Needed expert care in packaging.

SOLUTION

How did you find AMZ Prep?

Online reviews

Why did you select AMZ Prep over others?

• High ratings
• Great culture fit

How many teammates from AMZ Prep were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourced the packaging materials and researched better packaging techniques even

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Our packages looks and feels premium just like our product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Measured and crisp; delivered what we needed on time.

What was your primary form of communication with AMZ Prep?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I can’t single out just one; the overall partnership has been excellent.

Are there any areas for improvement or something AMZ Prep could have done differently?

More training on their systems for our team

BACKGROUND

Please describe your company and position.

I am the Logistics Manager of Emma Sleep

Describe what your company does in a single sentence.

Mattresses sales and distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• Service level & Cost efficiency
• E2E logistic solutions
• Engagement

SOLUTION

How did you find AMZ Prep?

Online Search

Why did you select AMZ Prep over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from AMZ Prep were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company excels in day-to-day services for D2C and Marketplaces, offering comprehensive warehousing management solutions that include inbounding, storage, fulfillment, and distribution through third-party carriers. Beyond these core services, they have demonstrated expertise in handling special duties such as freight forwarding and mid-mile transportation across the country. Their capabilities extend to providing consultation on supply network optimization, ensuring efficient operations and cost-effective logistics strategies. Additionally, they have successfully managed unique projects like implementing specialized kitting processes, showcasing their adaptability and commitment to meeting diverse client needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project have been remarkable, with tangible improvements across key performance metrics. Our OTIF (On-Time, In-Full) rate has risen significantly, reflecting enhanced reliability and customer satisfaction. The Payment-to-Delivery cycle has been shortened by an average of 3 days, streamlining the customer experience. Additionally, we’ve achieved a meaningful reduction in Last Mile costs relative to Net Revenue, highlighting the project's success in optimizing efficiency while maintaining profitability. Another major improvement has been the establishment of a quick, responsive team that consistently goes above and beyond to deliver the best outcomes. Their dedication and adaptability have been pivotal in driving these exceptional results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team’s responsiveness and dedication were integral to every milestone achieved throughout the project. From the very first steps, they were deeply involved, ensuring a successful launch through meticulous planning and execution. Post-launch, they provided exceptional hypercare during the initial months of operation, ensuring a smooth transition and addressing any challenges promptly. Their commitment doesn’t stop there—whenever there’s a special need or project, the team consistently goes above and beyond, seeking innovative solutions even if it means stepping outside the original scope. Their proactive approach and problem-solving mindset have been key drivers of success.

What was your primary form of communication with AMZ Prep?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most unique about AMZ Prep is their exceptional teamwork and the genuine care they bring to every step of the operation, consistently delivering outstanding outcomes. Their openness to collaborate on every need we present and their ability to provide constructive, tailored solutions truly set them apart from every other 3PL we’ve worked with in the region. Their dedication to excellence and commitment to the partnership make them an invaluable part of our operations.

Are there any areas for improvement or something AMZ Prep could have done differently?

So far, there has been nothing that could be improved—we have complete confidence in AMZ Prep. Their consistent performance and proactive communication give us the assurance that, should any alignment be needed in the future, they would be open to listening and taking action promptly.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Imparfaite

Describe what your company does in a single sentence.

Online & Pop-Up Organic Clothing Boutique

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• We needed a fulfillment partner who could handle unique logistics of pop-up events alongside our online store.

SOLUTION

How did you find AMZ Prep?

Through their blog

Why did you select AMZ Prep over others?

Great culture fit

How many teammates from AMZ Prep were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Warehousing and fulfillment services that met our stringent sustainability standards, integrated seamlessly with our e-commerce platform, and offered dedicated support for our pop-up events.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our partnership with AMZ Prep resulted in a significant reduction in returns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AMZ Prep utilized a project management platform to ensure transparent communication and timely delivery.

What was your primary form of communication with AMZ Prep?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The POC was extremely well-versed about fulfillment regulations.

Are there any areas for improvement or something AMZ Prep could have done differently?

No major areas of Improvement.

BACKGROUND

Please describe your company and position.

I am the Head of eCommerce & Digital of Naftali Inc.

Describe what your company does in a single sentence.

Our company specializes in selling the latest bags and suitcases .

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• To handle our outbound shipments efficiently.

SOLUTION

How did you find AMZ Prep?

Referral

Why did you select AMZ Prep over others?

Company values aligned

How many teammates from AMZ Prep were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AMZ Prep successfully negotiated better rates with our current carrier, identified a reliable backup shipper, and improved our shipping accuracy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 It resulted in a 56% reduction in shipping errors and a 17% improvement in customer review scores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Highly organized and proactive, delivered all projects ahead of schedule.

What was your primary form of communication with AMZ Prep?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their in-depth knowledge of travel accessories logistics.

Are there any areas for improvement or something AMZ Prep could have done differently?

Providing additional training on their systems for our team would be beneficial.

BACKGROUND

Please describe your company and position.

I am the CEO of Supplement Centre LLC

Describe what your company does in a single sentence.

Our company designs, manufactures, and sells high-quality organic dietary supplements directly to consumers through our online store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• To ensure compliance with strict labeling and shipping regulations, accommodate our growing inventory, and manage our increasing order volume.

SOLUTION

How did you find AMZ Prep?

Referral

Why did you select AMZ Prep over others?

Pricing fit our budget

How many teammates from AMZ Prep were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Quality control procedures to ensure accurate order fulfillment and product labeling. They also provided a dedicated compliance specialist to stay up-to-date on evolving regulations and advise on best practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No fines or labeling issues since working with AMZ Prep.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was highly efficient, and they met all deadlines. They were professional and responsive to our needs and inquiries.

What was your primary form of communication with AMZ Prep?

Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by the team's in-depth knowledge of supplement regulations.

Are there any areas for improvement or something AMZ Prep could have done differently?

We cannot think of any areas for improvement at this time.

BACKGROUND

Please describe your company and position.

I am the CEO of Aramore Skincare

Describe what your company does in a single sentence.

Aramore is Longevity Skincare powered by NAD+. A groundbreaking line designed to target the whole system (not the symptoms) of aging with a topical and supplement solution. with over a decades of research, we learned that NAD+ plays a pivotal role in the way we age. Found in all living things, this fundamental building block of life diminishes in the body over time, resulting in wrinkles, cell death, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?
Ensure timely and reliable distribution of Aramore’s skincare products to retailers and customers.

SOLUTION

How did you find AMZ Prep?

Referral

Why did you select AMZ Prep over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from AMZ Prep were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at AMZ Prep assisted us in ensuring that our products were delivered to retailers and customers. Their scope of work included seamless order fulfillment, real-time tracking, enabling full visibility of shipments, and implementation of solutions tailored to our business needs.

Key deliverables included:

• Accurate and timely fulfillment of orders to meet customer expectations.
• Streamlined storage and inventory processes to support product demand fluctuations.
• Proactive communication and detailed reporting to ensure smooth operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visible outcomes from the project with AMZ Prep that demonstrated significant progress and success and key achievements includes:

1. A consistent 98%+ on-time delivery rate, ensuring customers and retailers received orders promptly and successfully handled 86.4% returns.
2. An improvement in customer satisfaction and retention rates due to reliable deliveries and product condition upon arrival.
3. Reduced order processing times by 30%, streamlining workflows and increasing productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to our needs, quickly addressing questions or adjustments with comprehensive solutions. They managed increased demand, accommodated specialized packaging requests, and delivered all goods on time.

What was your primary form of communication with AMZ Prep?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 Their combination of innovation, reliability, and flexibility made the team there indispensable.

Are there any areas for improvement or something AMZ Prep could have done differently?

nothing, the team did great.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Social Nature

Describe what your company does in a single sentence.

At Social Nature, we help natural CPG brands get discovered on the shelf and into people’s cupboards. Powered by over +1.1 million shoppers, our online-to-offline shopper marketing platform helps brands reach new consumers, drive them into stores and convert online demand into in-store sales. With over +600 CPG brands trusting Social Nature, we support key retail accounts, new product launches, and review syndication. Our platform targets shoppers by your store lists, helps you acquire product reviews, and provides actionable insights across the consumer path to purchase with store-level filtering.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AMZ Prep to accomplish?

• To help us ensure that clients products are delivered to buyers.
• To reduce paperwork stress.

SOLUTION

How did you find AMZ Prep?

Online Search

Why did you select AMZ Prep over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from AMZ Prep were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

AMZ Prep played a pivotal role in streamlining our delivery and fulfillment processes, enabling us to efficiently manage inventory and ensure timely distribution. Key deliverables involved coordinating the fulfillment of orders with precision, optimizing delivery timelines, and ensuring that products reached retailers and consumers in perfect condition. They provided tailored solutions to meet our specific requirements, including real-time tracking and reporting, which allowed for seamless integration with our existing operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with AMZ Prep were great and the key metrics included improved delivery efficiency, with on-time delivery rates exceeding expectations and a marked reduction in fulfillment errors. enabling faster restocking and better alignment with demand. Customer satisfaction ratings improved as a result of timely and accurate deliveries, contributing to higher retention and repeat purchase rates. Additionally, operational costs were optimized.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AMZ Prep demonstrated exceptional project management throughout the partnership. Their team consistently delivered items on time, maintaining a high level of reliability that was critical to meeting our distribution goals and they were highly responsive to our needs.

What was your primary form of communication with AMZ Prep?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their use of real-time inventory tracking and data analytics, with a deep understanding of our business needs was truly impressive. AMZ Prep's commitment to customer success was astonishing.

Are there any areas for improvement or something AMZ Prep could have done differently?

Nil.