Founded in 2016, AMZ Prep has cemented its reputation as North America’s leading Amazon fulfillment partner, revolutionizing logistics and fulfillment solutions for over 2,000 global brands. With a robust network spanning the United States, Canada, and Europe, we empower businesses with seamless, efficient, and cost-effective 3PL solutions tailored to the evolving demands of modern eCommerce. Our 3PL service is designed to meet the diverse needs of eCommerce order fulfillment, ensuring exceptional service for businesses across industries.
Our commitment to innovation earned us four prestigious Clutch awards in 2024, recognizing our expertise as a Top 3PL Provider for inventory management and streamlined logistics, a Top Freight Provider for optimized routes and real-time tracking, a Leader in Amazon FBA Prep Services for seamless compliance with Amazon’s requirements, and for Excellence in DTC Fulfillment through rapid processing, hassle-free returns, and custom packaging. These accolades highlight our dedication to delivering outstanding fulfillment services for Amazon sellers and other eCommerce businesses.
Our proprietary technology platform provides eCommerce businesses unprecedented visibility and control over their logistics operations, enabling them to streamline processes and drive growth.
Our strategically located facilities, including key logistics hubs in Europe, facilitate rapid delivery and efficient distribution throughout the EU, ensuring cost-effective global expansion. We also offer temperature-controlled cold storage facilities that guarantee product integrity for temperature-sensitive goods.
AMZ Prep, with its proven track record and commitment to innovation, remains at the forefront of logistics, providing brands with the necessary tools and services to thrive in the ever-changing world of eCommerce.
AMZ Prep offers competitive pricing, fitting various budgets. Clients report significant cost savings, such as a 25% reduction in costs and $50K saved from spoilage prevention. Their services are tailored to specific needs, providing excellent value for cost across diverse eCommerce sectors.
AMZ Prep | Best 3PL Provider for FBA & eCommerce Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.9
Cost
4.8
Willing to Refer
4.9
Top Mentions
Review Highlights
Innovation in Logistics Solutions
AMZ Prep's use of technology, such as AI-powered optimization and real-time tracking, impresses clients. Their innovative solutions in logistics and fulfillment are seen as industry-leading.
Advanced Inventory and Security Systems
AMZ Prep uses RFID tracking, blockchain records, and predictive analysis to ensure 100% item visibility and quick insurance claims, enhancing security and trust. Clients appreciate their cutting-edge approach to inventory management.
Technological Expertise in Cold Storage
AMZ Prep excels in pharmaceutical-grade cold storage, utilizing IoT sensors and predictive analytics to optimize temperature control, achieving zero temperature excursions and significant cost savings. Clients value their tech-driven approach to logistics.
Cost Savings and Efficiency
Clients consistently report reduced operational costs and improved efficiency due to AMZ Prep's smart routing, automation, and inventory management systems. This includes significant reductions in safety stock and shipping costs.
Effective Communication and Support
Clients commend AMZ Prep for their effective communication and support, ensuring smooth operations through virtual meetings and timely updates, even across different time zones. Their customer service is a key strength.
Room for Improvement in Communication
While generally praised, some clients noted delays in communication due to time zone differences, impacting processing times. Addressing this could further enhance their service delivery.
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Reviews mentioning:
AMZ Prep | Best 3PL Provider for FBA & eCommerce Reviews
Digital Asset Management & Staff Augmentation for SEO Co
Digital Asset ManagementIT Staff Augmentation
Confidential
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"AMZ Prep goes beyond just fulfillment."
Aug 6, 2024
SEO, Khan
Ibtisam Khan
Advertising & marketing
United Kingdom
Online Review
AMZ Prep provides ongoing digital asset management and staff augmentation services for an SEO company. The team manages the client's e-commerce logistical needs and ensures business functionality.
Thanks to AMZ Prep's efforts, the client has seen satisfactory results throughout the engagement. The team provides excellent service and support and has demonstrated their investment in the client's success. The team communicates via virtual meetings. The client is pleased with the team's work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the SEO of Khan
Describe what your company does in a single sentence.
Semantic SEO
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
E-COMMERCE
SOLUTION
How did you find AMZ Prep?
Clutch Site
Why did you select AMZ Prep over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep goes beyond just fulfillment. Their team is genuinely invested in our success.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good Results
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent Service and support
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
They tackled our logistical headaches, freeing up our team and keeping our business running smoothly.
Are there any areas for improvement or something AMZ Prep could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Implementation for Chemicals & Biotechnology Firm
Custom Software Development
Confidential
July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their system was seamlessly linked to our Shopify store, saving us tons of time and frustration."
Jul 4, 2024
Employee, Chemicals & Biotechnology Firm
Alan Donald
Other industries
United Kingdom
51-200 Employees
Online Review
AMZ Prep provided software implementation support to a chemicals and biotechnology company. The team set up their propriety platform and integrated it into the client's Shopify store.
AMZ Prep seamlessly linked their system to the client's Shopify store, enabling them to save considerable time and hassle. The platform also helped the client streamline their fulfillment processes. Moreover, AMZ Prep demonstrated professionalism and communicated via online and in-person meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an employee of a chemicals and biotechnology firm.
Describe what your company does in a single sentence.
--
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
--
SOLUTION
How did you find AMZ Prep?
Online Search
Referral
Clutch Site
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Setting up AMZ Prep was a breeze.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their system seamlessly linked with our Shopify store, saving us tons of time and frustration.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Can't Ask for a Better Partner: AMZ Prep Streamlines Fulfillment
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
Are there any areas for improvement or something AMZ Prep could have done differently?
Very professional company service
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Freight Forwarding Services for Cosmetic Products Company
Freight forwardingFulfillmentWarehousing & Distribution
$10,000 to $49,999
Dec. 2023 - May 2024
4.0
Quality
4.0
Schedule
3.0
Cost
3.0
Willing to Refer
4.0
"My contact person from their team was amazing."
Jun 3, 2024
Co-Founder, Cosmetic Products Company
Anonymous
Verified
Other industries
Santa Barbara, California
1-10 Employees
Online Review
Verified
AMZ Prep provided freight forwarding services for a cosmetic products company. The team was responsible for inventory tracking and general warehousing management strategy.
AMZ Prep’s work was met with positive acclaim, as they successfully shipped out the client's products. The team was highly receptive to timelines, and internal stakeholders praised the service provider's team dynamic.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of a consumer products company
Describe what your company does in a single sentence.
We create an Instant Boob Job
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish? Shipped to Amazon In a timely manner
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Kept track of inventory. sent inventory to fba, general warehousing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
all items have been shipped out
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were good Sometimes the turnaround was a bit slower than expected
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
My contact person from their team was amazing
Are there any areas for improvement or something AMZ Prep could have done differently?
Yes. we were in the wrong type of warehouse. They need to update their systems to include different case sizes for the same sku. They also are not currently able to optimize for the new FBA shipping g fees. They are only case-forwarding
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
4.0
NPS
Product Distribution for E-Commerce Solutions Company
Customs brokerageFreight forwarding
$10,000 to $49,999
Apr. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very accountable with inventory management."
Feb 27, 2024
Director of Operations, SuperOrdinary
Pat Grover
Verified
Other industries
San Diego, California
11-50 Employees
Online Review
Verified
An e-commerce solutions company hired AMZ Prep for their product distribution services. The team helped the client get products from customers into their facilities and FBA fulfillment centers in Canada.
AMZ Prep’s efforts helped the client understand how to deliver goods across the border and get them into FBA(fulfillment by Amazon) centers. The team was highly responsive from a workflow standpoint, and internal stakeholders were particularly impressed with the service provider's professionalism and personable approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Operations of SuperOrdinary
Describe what your company does in a single sentence.
We manage different brands' Amazon accounts.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish? Send product into Canada
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep helped get all of our product from the customer into their facilities and then ultimately into FBA fulfillment centers in Canada.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
AMZ prep was very speedy with turning our inventory around and getting it into FBA as quickly as possible. They helped us with understanding how to best get our goods across the border and then from there how to get it into FBA and they were very accountable with inventory management.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were great at project management and met all needs on time. They were also very responsive whenever we needed anything or even just for overall advice.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The people were very kind, professional, and easy to work with.
Are there any areas for improvement or something AMZ Prep could have done differently?
No not really. The only reason that we were unable to continue the partnership was due to our own business priorities shifting.
RATINGS
5.0
"Great people, great job with our product."
Quality
5.0
Service & Deliverables
"Always done efficiently and on time"
Schedule
5.0
On time / deadlines
"Always on time"
Cost
5.0
Value / within estimates
"Reasonably priced and were willing to work with us on pricing of certain things"
Willing to Refer
5.0
NPS
"I hope to work with AMZ Prep again someday personally and would definitely refer them to colleagues past and present.
Graphic Design & Fulfillment for E-Commerce Company
FulfillmentGraphic Design
Confidential
Oct. 2022 - Jan. 2024
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.0
"We were impressed with their communication."
Jan 11, 2024
Owner, E-Commerce Company
Shawn Morris
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
AMZ Prep was hired by an e-commerce company to store and fulfill items. They also created infographics and took product photos for the client's Amazon storefront and product listings.
AMZ Prep provided top-notch support and services, resulting in a successful partnership. The team promptly accommodated all needs and requests and was highly professional and responsive throughout. Their clear, regular communication and transparent process stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner
Describe what your company does in a single sentence.
Owns and operates businesses in different industries.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To store and fulfill items for a e-commerce brand
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Close to my geographic location
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ prep assisted in storage and fulfillment for my Amazon/Ecom business. They also help with creating infographics and product photos for my Amazon storefront/product listing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Very quick response via email from team members when I had questions or informing them about an outbound shipment.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. Every team member did a great job fulfilling my requests. Always polite and helpful during this journey.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their communication.
Are there any areas for improvement or something AMZ Prep could have done differently?
The temporary portal on the backend proved to be a bit challenging. I had to set up separate accounts for the US and Canadian sides of Amazon. I believe it would be beneficial for them to invest more time in developing a unified portal that consolidates everything seamlessly for a more efficient workflow.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Digital Marketing for Healthcare Company
Content MarketingEcommerce MarketingOther Digital Marketing
$10,000 to $49,999
Jan. 2023 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"Their commitment to truly partnering with us and working towards success is impressive."
Dec 12, 2023
Senior Director, Shared Services, Delivra Health Brands
Triana Newton
Verified
Other industries
Vancouver, British Columbia
11-50 Employees
Online Review
Verified
A healthcare company has hired AMZ Prep for digital marketing. The team is focused on brand growth in Amazon to increase revenue.
AMZ Prep's efforts have increased revenue growth tracking and improved ad campaign efficiencies. AMZ Prep's team is exceptionally dedicated to the project and puts a lot of effort into fixing and building this piece of the business. The client also praises the team's dynamic, agile, and committed approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Director, Shared Services of Delivra Health Brands
Describe what your company does in a single sentence.
Leading provider of natural sleep aid and pain relief products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Increase Amazon.ca revenue
Increase new to brand on Amazon.ca
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
High ratings
Great culture fit
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Revenue and new to brand growth for our sleep aid brand through management of our Amazon.ca platform and FBA prep.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Revenue growth tracking in the right direct New to brand has increased Ad campaign efficiencies (ROAS, TACoS, ACoS)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We received a dedicated account manager (Nameeta) who was the point of contact for all aspects of the account. She project managed the campaigns, the account strategy and pulled in other resources as required. She is exceptionally dedicated to the project and has put a great deal of effort into fixing and building this piece of our business.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
Adoption of best practices in a very dynamic e-comm industry and their willingness to pivot and change strategy when the Amazon rules change. Their commitment to truly partnering with us and working towards success is impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
No
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Freight Forwarding for E-Commerce Company
Freight forwardingFulfillment
Confidential
Jan. 2022 - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"We appreciated the support from their team members."
Nov 7, 2023
CEO, E-Commerce Company
Anonymous
eCommerce
Vancouver, British Columbia
1-10 Employees
Online Review
AMZ Prep provided storage and shipping services for an e-commerce company.
AMZ Prep shipped things out fast and provided great storage services, meeting the client's expectations. The team promptly addressed issues and concerns and provided timely, reliable customer support throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
Ecommerce company. Sells online
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Storage
Shipping
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Storage and freight forwarding.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good storage. Shipped things out fast
Describe their project management. Did they deliver items on time? How did they respond to your needs?
On time delivering. Responded to needs
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
We appreciated the support from their team members.
Are there any areas for improvement or something AMZ Prep could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Distribution Hub Services for Amazon Retailer
FulfillmentLogistics & Supply Chain Consulting
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication was efficient and timely."
Aug 18, 2023
Divisional COO, Amazon Retailer
Anonymous
Verified
eCommerce
Deerfield Beach, Florida
201-500 Employees
Online Review
Verified
AMZ Prep provides a distribution hub for an Amazon retailer. The team is responsible for receiving goods, preparing and repalletizing products, and preparing outbound shipments. They also take care of returns.
AMZ Prep has met service level agreements, meeting the client's needs for a distribution hub provider. The team communicates efficiently and timely via virtual meetings, email, and messaging apps. Moreover, they work quickly, and their culture and values are aligned with the client's ones.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Divisional COO of an ecommerce company
Describe what your company does in a single sentence.
Top 10 Amazon Retailer North America
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Canadian based warehouse and distribution center
Amazon Prep and Processing
Amazon Canada Returns
SOLUTION
How did you find AMZ Prep?
Online Search
Other
Why did you select AMZ Prep over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep provided a distribution hub to help drive our business through Canada on the Amazon.ca marketplace. They were responsible for the receipt of goods, booking in goods accurately and in a timely fashion, product prep, repalletizing and preparing outbound shipments to be inbounded to FBA Canada. AMZ Prep also has provided us an efficient location for returned merchandise and gives us a hub for reverse logistics.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Yes, service levels for inbound receiving, item preparation, and outbound processing of merchandise.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their communication was efficient and timely.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The culture was attractive and aligned to our core values. The speed at which they operate was also aligned with our pace of business.
Are there any areas for improvement or something AMZ Prep could have done differently?
Keep up the good work!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment for Warehouse & Fulfillment Services Co
Fulfillment
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are great to work with."
Aug 10, 2023
CEO, Fulfill (Fulfill.com)
Joe Spisak
eCommerce
Austin, Texas
11-50 Employees
Online Review
A warehouse and fulfillment services company has hired AMZ Prep for fulfillment services. The team helps the client make shipments to their e-commerce customers.
AMZ Prep's work has been top quality.AMZ Prep's team is responsive and delivers on time with communication via in-person and virtual meetings. The client also praises the team's amicable staff.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Fulfill (Fulfill.com)
Describe what your company does in a single sentence.
Fulfill.com matches eCommerce brands with the right warehousing and fulfillment partners.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Help us ship for eCommerce brands
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep has been a great partner to ship for the eCommerce brands we work with.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quality of fulfillment work they did for the brands.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. They are great to work with and very timely.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Great people to work with and great 3PL.
Are there any areas for improvement or something AMZ Prep could have done differently?
No. They are great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Freight Forwarding Services for E-Commerce Brand
Freight forwardingFulfillment
Less than $10,000
Jan. - Dec. 2023
4.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.5
"Their customer service is exceptional."
Aug 7, 2023
Operations Manager, Renew Actives
Jayzel
Verified
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
Verified
AMZ Prep provides freight forwarding services for an e-commerce brand. The team is the client's third-party logistics provider in Canada, assisting the client with inventory storage and fulfillment.
AMZ Prep has completed most shipments with the service level agreement. The team has ensured excellent communication, updating the client about the project's progress via email. Although AMZ Prep can be more cost-effective, their customer service is a key element of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of Renew Actives
Describe what your company does in a single sentence.
eCommerce/Amazon brand
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Inventory storage
Forwarding to FBA
SOLUTION
How did you find AMZ Prep?
Referral
Other
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They are our main 3PL Canada. We use them for storage and fulfillment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their customer support is exceptional. Lakshita always updates me of the progress of the project. Most shipments are done within the SLA.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They update me via email, most shipments are completed within the SLA
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
Their customer service is exceptional. They also have their own carrier
Are there any areas for improvement or something AMZ Prep could have done differently?
The cost is quite high compared to other 3PLs
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 61-70 of
78 Reviews
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