AlfaMedia

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of BTC BANGKOK

Describe what your company does in a single sentence.

travel agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AlfaMedia to accomplish?

• building a website

SOLUTION

How did you find AlfaMedia?

Referral

Why did you select AlfaMedia over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from AlfaMedia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AlfaMedia provides web development and maintenance for our  tourism company websites and landing pages . They’ve built a WordPress sites from scratch using PHP, provided consulting services, built the site’s SEO architecture, .and integrated into our CRM system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The site is functioning exactly as we wanted, with no down time
• The performance according to the tests is perfect
• We see an improvement in the percentage of conversions
• The site's organic ranking has increased in all search engines
• Our customers praise us for the site every day

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was conducted in a very professional manner, according to the schedule, and there was transparency at every stage of the project. The communication with the project manager was very easy and the availability was excellent. We had requests and needs that were added after the initial characterization and we received a response to everything in a very good way

What was your primary form of communication with AlfaMedia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service is exceptional, simply excellent. AlfaMedia is available at all hours and provides updates at every stage of the project. I enjoyed working with them.

Are there any areas for improvement or something AlfaMedia could have done differently?

NO