Aktiv Software Pvt. Ltd.

BACKGROUND

Please describe your company and your position there.

I’m Akhil Joy, IT Administrator at John Energy. John Energy Middle East is one of the Kuwait based drilling company which recently into the drilling field in Kuwait under KOC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

Holding multiple businesses under a single belt was a tough challenge for us without a well-managed ERP system. Product Management, Purchasing, Accounting, Delivery, and Payment operations were not in sync and so we decided to shift to Odoo (ERP Software) with Aktiv Software as our implementation partner.

What were your goals for this project?

A centralized ERP system that render a smooth workflow without wrecking the requirements of different business.

SOLUTION

How did you select this vendor?

We were introduced to Aktiv Software as one of their Sales members contacted our team. Further we held a few meetings and decided to proceed with them.

Describe the project and the services they provided in detail.

Aktiv Software proposed us to shift to Odoo Enterprise v12. They explained us about the multi-company features of Odoo enterprise. They also performed various customization, which was specific and could fit all of their businesses. The idea was to develop generic customizations which could render a smooth workflow without wrecking the requirements of different business. Below mentioned were some of the significant customizations were performed alongside implementing Odoo: • Disabled the common product and contact book feature to make generic customizations that could be applicable for their multiple companies. • To eradicate the menace of availing accounting details from Maximo software, a plugin which could fetch vendor details, entries, and invoices to Odoo system. • Various payroll customizations. • Base Odoo structure didn't provide a purchase request feature; so, a module was developed through which the purchasing department could quickly generate purchase requests and could also send RFQs based on it. • Custom reports with attributes suitable for the customers of different companies by modifying the base functionalities of Odoo.

What was the team composition?

The team consisted three people along with a Project Manager who guided us throughout the project and was our permanent point of contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Integrating Odoo and custom business-specific solutions made our business processes smoother.

How was project management arranged and how effective was it?

The project management at Aktiv Software was very punctual and uninterrupted. I was always kept in the loop on who is working on what and how.

What did you find most impressive about this company?

The technical skills of the developers were sharp and top-notch. The consultation we received from the team was pragmatic.

Are there any areas for improvement?

Honestly there are no such recommendations from our side as they performed the project tasks on time.

BACKGROUND

Please describe your company and your position there.

I am the president of JDC Systems Innovations, Inc. An energetic company of dedicated professionals working together to empower businesses to thrive. We will help our clients improve as an organization, get better results and achieve more. We are constantly seeking, acquiring and utilizing products, services and methodologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

We hired Aktiv Software to install and customize a helpdesk system.

What were your goals for this project?

We needed a helpdesk system to better support our customers. The software we chose required some customization that allowed us to better manage and report back to our customers.

SOLUTION

How did you select this vendor?

We went through the process of searching for a partner that can understand our requirements and had enough resources to complete the project. We interviewed most vendors by phone but we were also able to interview Aktiv Software in person.

Describe the project and the services they provided in detail.

Aktiv Software installed, configured and customized the helpdesk software we chose as our platform.

What was the team composition?

The Aktiv Software team comprised of a project coordinator and functional and technical experts.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Prior to the Helpdesk system, we dealt with all of our customers via emails and phone calls. Both client and ourselves were always wondering why certain tasks always fell behind schedule. We knew we were always very busy but couldn’t demonstrate why without a lot of effort which then would take away from the work needing to get done. We saw the immediate impact of having the Helpdesk system implemented and modified to our needs. We now live in the system and nothing is done without a ticket being created and all communications are through the system.

Our customers are now in more control of what needs to get done at a given moment. Especially when priorities shift constantly.

How was project management arranged and how effective was it?

Project management was accomplished via reports, emails and messaging meetings several times a week. We saw progress on the project through demos and were able to collaborate in adjustments required.

What did you find most impressive about this company?

We’ve had the opportunity to communicate with all different levels of staff through executive management. We felt very comfortable communicating and understanding our thoughts clearly. Additionally, we immediately noticed that the team have very sharp group of members. They were able to understand not just the technical aspects of our requirements but the business as well.

Are there any areas for improvement?

There are always areas of improvement in any organization. Aktiv Software did not present any challenges that are not inherent in our business. A suggestion would be to always follow up on inquires made to the client and have not been answered.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of R for Rabbit Baby Products. We’re an Indian baby-care brand that started in late 2014.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aktiv Software Pvt. Ltd.?

The main challenge was inventory management. We sell both online and offline, via distributors and retail channels like Amazon, Flipkart, and Snapdeal. We also have brand customers, and we wanted to manage our inventory separately for all those business segments as well as have virtual warehouses.

SOLUTION

What was the scope of their involvement?
We have virtual warehouses for Amazon. In India, there is the Amazon Vendor Flex model, which doesn’t exist anywhere else in the world. It’s a virtual warehouse that we give to Amazon in our warehouse, and the inventories are managed separately through the Amazon system, like in their warehouses.

Aktiv Software helped us create multiple virtual warehouses with inventory management in Odoo. They helped us customize and implement the platform per our needs. They came up with multiple ideas. They’re very good with Odoo, and they made suggestions for creating different warehouses for us.

What is the team composition?

There are two frontend people involved. I don’t know how many there are for the backend.

How did you come to work with Aktiv Software Pvt. Ltd.?

I knew the founder of the company through a friend. I had a meeting with them, and they were clear with the fundamentals. We presented our challenge to them, and they came up with a solution. They knew what they were talking about. Anytime a company doesn’t know something, they just say yes to everything.

What is the status of this engagement?

We started working with Aktiv Software in April or May 2019. The collaboration is still active, on and off. We contact them when we want new customizations or support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were implementing the Amazon Vendor Flex model in our warehouse, and we had a lot of challenges. We weren’t able to manage the inventory, and we needed to have a system up and running within 20–25 days. Aktiv Software helped with Odoo customizations and delivered the solution within our deadline.

I’m happy with what they’ve done. There are some technical limitations with the platform, but I can’t blame them for that. The system itself has issues in terms of the data being taken out of it.

How did Aktiv Software Pvt. Ltd. perform from a project management standpoint?

I’d rate them 8.5/10 in this respect.

What did you find most impressive about them?

Aktiv Software is good at the fundamentals.

Are there any areas they could improve?

We worked with Aktiv Software hand-in-hand for 25 days — for the implementation and support — and I didn’t find many issues. After I’ve worked with them longer, for other modules, I’ll be able to answer the question.

Do you have any advice for future clients of theirs?

Aktiv Software is knowledgeable, and they deliver on time. If something isn’t clear, they will ask us five times about it. What’s put on paper and in the customer’s expectations is 95% delivered in Aktiv Software’s solution. They know what they’re doing. It’s the client’s responsibility to negotiate things with them on the commercial end, but, when it comes to the technical part, I’d be confident to recommend them to a friend.

BACKGROUND

Please describe your company and your position there.

I’m Naresh Kella, Director at Dhanraj Sugar Pvt. Ltd. Dhanraj Sugar Pvt. Ltd mainly deals in the Sugar Trading business. We manufacture a wide range of products that include Refined Sugar, Crystal Sugar, Icing Sugar, Kathli Sugar, Pharma Sugar, Pulverized Sugar, Demerara Sugar, Sugar Cubes, Natural Brown Sugar, Mineral Brown Sugar, Fondant Icing Sugar, Jaggery Powder, Sugar Sachets, Mishri and many other.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

With our legacy system, the Administrator was unable to view all the Accounting transactions based on specific factors of trade. Also, we needed more visibility in profitability reports, Product based sales, Month-wise growth, etc. We have many clients who have multiple branch offices, so we wish to keep centralized records of all clients and their transactions.

What were your goals for this project?

A centralized cloud-based system that was person independent and scalable.

SOLUTION

How did you select this vendor?

We were recommended Aktiv Software by one of our vendors. Further we held a few meetings and decided to proceed with them.

Describe the project in detail.

Aktiv Software proposed the plan of developing, delivering & Implementing Accounting and CRM Modules for our company. They suggested Odoo (formally known as Open ERP).

Odoo is an open-source ERP that can easily automate all business processes. Being an open-source platform, it is cost-effective and, at the same time, scalable too.

So, the certified team at Aktiv Software successfully designed and delivered the following modules of Odoo:

- Accounting: For every transaction, the purchase and sales account would be associated, and accordingly, the transaction voucher would be generated.

- Fleet Management: Real-Time Fleet Tracking, Vehicle Management, Service/Vehicle Reminders, and Reports & Analytics were facilitated under the development scope.

- Sales: Under the Sales module, Admin can create and manage the client master database. Under these, information fields can be like name, address, city, state, contact details, bank account details, standard payment method (cash or credit), etc.

- Purchase: We mainly had two significant kinds of suppliers, and so they provided a different solution for each of them, as mentioned below. o Sugar traders: Admin/users can create and manage information for all suppliers. Information fields for Sugar traders would be like name, address, city, state, contact details, bank account details, type of trader (mill or trader), bank account details, standard payment method (cash or credit), etc. o Transport companies: Information fields for transport companies would be like name, address, city, state, truck number, truck capacity, driver's name and contact details, bank account details, standard payment method (cash or credit), etc.

- Reports: Based on the logs generated for each transaction or event, they helped us in generating a different kind of stories: o Purchase reports based on supplier, logistics, other overheads. o Accounting Reports o Sales/Customer reports o Profitability: based on client, truck, time, etc.

What was the team composition?

The project team had about five people and would work according to their skills in a particular module. We were assigned a Project manager who guided us throughout the project and was our permanent point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While it's only a few months after deployment and the custom modules and solution are already helping us with a reduction in errors by more than 60%. Our team is now engaged in value monetizing strategies rather than focusing on manual operations.

How effective was the workflow between your team and theirs?

Compared to other partners we have worked with previously, the project management at Aktiv Software was very smooth as the team always complied with the deadline. We also had a smooth communication process where we used Skype, Zoom, and GitHub for any kind of give and take of information.

What did you find most impressive about this company?

As clients, we have experienced transparency with every team member we have worked with. There is always one middle man who always helps us in understanding technical things. We also were in direct communication with developers (sometimes) as well as a Project manager, which was very helpful, and we felt a sense of reliability.

Are there any areas for improvement?

I would suggest we document and agree on a scope/change before moving ahead with the development.

BACKGROUND

Please describe your company and position.

I am the Director of Quality and Business Systems of The Landrovers

Describe what your company does in a single sentence.

We build the world's highest-quality Land Rover Defender restomods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aktiv Software Pvt. Ltd. to accomplish?

• build an Odoo CPQ tool specific to our company
• Customise Odoo to suit our business

SOLUTION

How did you find Aktiv Software Pvt. Ltd.?

Online Search

Why did you select Aktiv Software Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Aktiv Software Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Customise any relevant Odoo modules to suit our business processes, including Accounting, Purchase, Manufacturing, Inventory, Employees, CRM, Marketing
• Customise the CPQ module to support our multi-level BOM process

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

None set (functionality driven)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aktiv are well-organised and provide clearly scoped user stories. They provide regular updates against these, and it's easy to see the status of each piece of work. When delays occur, the team communicates in advance and is proactive in mitigating the downsides.

What was your primary form of communication with Aktiv Software Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our main consultant, Sanjay, is incredibly knowledgeable with Odoo, but also an excellent communicator both with his team and with our company. He is an absolute diamond and a real collaborative partner.

Are there any areas for improvement or something Aktiv Software Pvt. Ltd. could have done differently?

No improvements come to mind

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a company that sells charging cables for electric vehicles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aktiv Software Pvt. Ltd.?

We needed to upgrade our Odoo software from version 17 to version 19.

SOLUTION

What was the scope of their involvement?

Aktiv Software Pvt. Ltd. provided Odoo software upgrade services for us. The team upgraded our system from Odoo V17 to V19.

What is the team composition?

We didn't know how many teammates from Aktiv Software Pvt. Ltd. were assigned to our project. But, we had on PoC

How did you come to work with Aktiv Software Pvt. Ltd.?

Aktiv Software Pvt. Ltd. contacted us directly.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked with Aktiv Software Pvt. Ltd. in January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Aktiv Software Pvt. Ltd. successfully upgraded our Odoo software.

How did Aktiv Software Pvt. Ltd. perform from a project management standpoint?

Aktiv Software Pvt. Ltd. delivered on time. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Aktiv Software Pvt. Ltd. followed up on the project as promised.

Are there any areas they could improve?

I didn't think there was anything they could improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the office manager of ToxMinds BV, an environmental services company. We provide toxicology, product safety, and regulatory compliance services to industries such as chemicals, biocides, cosmetics, pharma, and biotechnology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aktiv Software Pvt. Ltd.?

We needed help adjusting Odoo to our needs as a service company.

SOLUTION

What was the scope of their involvement?

Aktiv Software Pvt. Ltd. has been helping us with modifications of modules to enhance our day-to-day functionality within the company. The modules they’ve been working on include sales, accounting, and projects.

What is the team composition?

We’ve been working with 2–5 teammates from Aktiv Software Pvt. Ltd.

How did you come to work with Aktiv Software Pvt. Ltd.?

We received a direct email from Aktiv Software Pvt. Ltd. and chose them because they offered good value for the cost.

What is the status of this engagement?

We started working with Aktiv Software Pvt. Ltd. in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Aktiv Software Pvt. Ltd.'s work has helped us reduce our project managers' time for invoicing from a week to two days. Although it's difficult to respond on the impact, Aktiv Software Pvt. Ltd. has surely helped us a lot.

How did Aktiv Software Pvt. Ltd. perform from a project management standpoint?

For the urgent tasks, we've never had a time problem. We use virtual meetings as our primary form of communication.

What did you find most impressive about them?

Aktiv Software Pvt. Ltd.'s personal approach is impressive.

Are there any areas they could improve?

I think Aktiv Software Pvt. Ltd. is doing the best.

BACKGROUND

Please describe your company and position.

I am the Head of Odoo Business Unit of a software company 

Describe what your company does in a single sentence.

Software development and integration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aktiv Software Pvt. Ltd. to accomplish?

• Odoo development services

SOLUTION

How did you find Aktiv Software Pvt. Ltd.?

Networking event

Why did you select Aktiv Software Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost
• Methodology / Approach

How many teammates from Aktiv Software Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Aktiv customized different Odoo modules to fit the very specific requirements of a customer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful deployment of customized modules

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient project management. Good responsiveness.

What was your primary form of communication with Aktiv Software Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Able to propose pragmatic solutions to meet needs

Client-oriented

Flexible

Are there any areas for improvement or something Aktiv Software Pvt. Ltd. could have done differently?

We have globally been very satisfied by Aktov's services.

BACKGROUND

Please describe your company and position.

I am an executive at Crafthouse Oy

Describe what your company does in a single sentence.

A company specialized in software development, POS Systems and Odoo. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aktiv Software Pvt. Ltd. to accomplish?

• To help with a bigger Odoo development project with tight schedule

SOLUTION

How did you find Aktiv Software Pvt. Ltd.?

Odoo App Store

Why did you select Aktiv Software Pvt. Ltd. over others?

• Good value for cost
• Great customer service

Describe the scope of work in detail. Please include a summary of key deliverables.

A lot of customizations in Odoo, especially in the eCommerce side. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good communication and delivery dates. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management is one of the reasons why we will still stay as customers. It was good. We appreciated open and honest communication. 

What was your primary form of communication with Aktiv Software Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It feels that they value us as their customers. 

Are there any areas for improvement or something Aktiv Software Pvt. Ltd. could have done differently?

Not that I know.

BACKGROUND

Please describe your company and position.

 I am the ERP Business Unit Director of an it services company 

Describe what your company does in a single sentence.

A company specializing in digital transformation, offering IT services, cloud solutions, infrastructure, and digitalization support to businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aktiv Software Pvt. Ltd. to accomplish?

• OCI is a French company specializing in digital transformation, offering IT services, cloud solutions, infrastructure, and digitalization support to businesses
• Support us in upgrade and update projects.
• Have access to Odoo expertise.

SOLUTION

How did you find Aktiv Software Pvt. Ltd.?

Odoo Expérience

Why did you select Aktiv Software Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Aktiv Software Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrade code from version N-4 to N
Migrate custom developments
Migrate views and no-code elements
Deliver developments via Git

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to deliver to the client on time, and deadlines were met.

What was your primary form of communication with Aktiv Software Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

This company is always positive and responsive, especially its sales team and leadership. They went beyond a purely commercial relationship.

Are there any areas for improvement or something Aktiv Software Pvt. Ltd. could have done differently?

Challenge our requests so that we, in turn, challenge our clients to ensure the proposed requirements are coherent.