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AIM IT Services

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Managed IT & software development since 1993

AIM IT Services is a managed IT services and software development partner headquartered in Phoenix, Arizona. Since 1993, we've supported hundreds of clients with IT support, cybersecurity services, cloud services, custom software development, and AI integration, expanding across multiple states along the way.

  • Min project size
    $1,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Phoenix, AZ
  • Year founded
    Founded 1993

1 Locations

  • Phoenix , AZ

Service Lines
IT Managed Services
25%
Custom Software Development
20%
Application Management & Support
15%
AI Development
10%
Cloud Consulting & SI
10%
Cybersecurity
10%
IT Strategy Consulting
10%
Select Focus Area
AI Expertise
Machine Learning
50%
Natural Language Processing
50%
Application Platforms
Azure Platform
40%
Windows server
35%
Amazon Application Development Framework
15%
Other app platform
10%
Cloud Computing Focus
Azure Cloud Consulting & Implementation
60%
AWS Cloud Consulting & Implementation
35%
Google Cloud
5%
AI Technologies & Models
Anthropic
65%
Open AI GPT-3
35%
AWS Consulting Services
AWS DevOps
35%
AWS Managed Cloud
20%
AWS Applications
15%
AWS Development
15%
AWS Migrations
15%
Azure Consulting Services
Azure Management & Governance
25%
Azure DevOps
20%
Azure Migrations
15%
Azure Security
15%
Azure AI & Machine Learning
10%
Azure Development
10%
Azure Analytics
5%
Cybersecurity focus
Breach Detection & Incident Response
30%
Identity & Access Management
25%
Cloud Security
20%
Network Security
15%
Threat/Attack Simulations
10%
Digital and IT Strategy Consulting Focus
IT Assessment
55%
IT Consolidation
35%
IT Operations Management Consulting
5%
IT Service Management Consulting
5%
Frameworks and CMS
NodeJS
30%
.NET
25%
Other frameworks and CMS
20%
React
15%
Angular
5%
Laravel
5%
IT Managed Services Focus
Managed Software Application & Solutions
25%
Help desk
20%
Network
15%
Security
15%
Managed Hosting Services
10%
Cloud Server Migration
5%
Disaster Recovery
5%
Telecom
5%
Programming & Scripting
PHP
30%
SQL
25%
JavaScript
20%
Other programming & scripting languages
10%
Python
10%
C#
5%
Industries
Business services
30%
Financial services
15%
Construction
10%
Contracting
10%
Manufacturing
10%
Education
5%
Legal
5%
Medical
5%
Non-profit
5%
Other industries
5%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 5 /5

What Clients Have Said

AIM IT Services is recognized for providing good value for cost, particularly in IT support and innovative solutions. Clients noted their reliability and responsiveness, with specific projects demonstrating effective use of technology to streamline processes.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 1 review
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Overall Review Rating

4.8

  • Quality

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  • Schedule

    5.0 /5

  • Cost

    5.0 /5

  • Willing to Refer

    5.0 /5
See all 2 Reviews

AIM IT Services Reviews

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IT Managed Services for Consumer Products & Services Company

  • IT Managed Services
  • Less than $10,000
  • Jan. 2026 - Ongoing
4.5
Quality
3.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their ability to adapt to new technology and put it to good use."

Nov 11, 2026
Operations, Consumer Products & Services Company
Anonymous
Verified
  • Consumer products & services
  • Phoenix, Arizona
  • 201-500 Employees
  • Online Review
  • Verified

AIM IT Services provides ongoing IT support for a consumer products and services company. The team has helped the client implement software and resolve various IT issues.

Application Management & Support for Supply Chain, Logistics, & Transport

  • Application Management & Support Cybersecurity IT Staff Augmentation
  • Confidential
  • Nov. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're nice."
Nov 11, 2026
Outside Sales, Falco
Chasen Hanenburg
Verified
  • Supply Chain, Logistics, and Transport
  • Chandler, Arizona
  • 51-200 Employees
  • Online Review
  • Verified

AIM IT Services provided weekly cybersecurity training for an aluminum extrusions company. The team helped the client identify potential cyber threats and avoid them.

Showing 1-2 of 2 Reviews

Our Story

AIM IT Services was founded in 1993 in Phoenix, Arizona. Mark started AIM before he finished his degree at ASU, years after writing software for his father's business at 14, and AIM's first client was a law firm. What started as a small IT support shop grew into a managed IT services and software development company that has supported hundreds of clients and expanded across multiple states. Our team handles IT support, cybersecurity services, cloud services, and custom software development.

What Sets Us Apart

Managed IT and software development on one team

The people who support your network work alongside the people who build and support your software, so you have one point of contact for all of it.

97% of clients stay with us year over year

We've supported businesses since 1993, with 24/7 monitoring and an average response time of 15 minutes or less. When something breaks, we own it until it's fixed.

Straight answers, no upselling

We'll tell you what you need, what you don't, and what it costs before we start. We add clients only as fast as we add the people to support them, so every client gets our full attention.

Quick Facts

33 years in business

Team Breakdown

Leadership and business development (5)
IT support and network administration (20)
Software development (10)

Commonly Asked Questions

Yes. Co-managed IT is a big part of what we do. We can take the help desk, monitoring, or projects off an internal team's plate, or work alongside them wherever they need extra hands.

Yes. Our software development team builds business applications and integrations, including QuickBooks and Sage integrations, and AI automation. Your IT support and your software are handled by the same company.

Managed IT is a monthly rate based on your users and systems, and project work is quoted up front. We'll tell you what you need, what you don't, and what it costs before we start.

Our 24/7 monitoring flags server and network problems as they happen, and the team that already knows your systems handles them. After-hours terms are set in your service agreement.

Locations (1)

4720 E Cotton Gin Loop #135 Phoenix, AZ, United States 85040

21 - 30

Contact AIM IT Services

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