AGENTE

BACKGROUND

Introduce your business and what you do there.

Discoveree is a job board in Australia. We deliver jobs to job seekers in real time based on their profile, social media, and the web. I'm the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agente?

I brought them in for mobile application prototypes. It’s a SaaS platform, web application, and mobile app. The specific work that Agente was doing was for the mobile app.

We required AGENTE to improve the user experience and user interface on our mobile application prototypes.

SOLUTION

What was the scope of their involvement?

We provided an initial prototype. We have UX experts here. Agente mocked up the different scenarios and flowcharts and the wireframes that accommodated them. They also provided the branding, design and Invision prototypes that were required to create a seamless experience for senior stakeholders to review our digital assets.

The whole concept is that we developed a platform and mobile application that allows users to search for jobs without physically having to search for jobs. The features have an algorithm and the algorithm searches the user based on their skill sets instead of their job title and all their digital resume data and presents those results to an employer instantly if they’re able in the network. They’re to show their abilities. It’s an automated system for HR. We used someone else for the development and implementation. I approached Agente before I got investors for the product. There were other business relationships my investors had so it didn’t make sense to use Agente.

How many resources have been assigned to your project?

We had a UX designer, a UI designer, and a project manager. They’re a very good agency in terms of the standard you get abroad.

How did you come to work with Agente?

I came across their website and saw some of their work in creative art, design, and layout. I got to know them and tested them out with a project. From that point on, we developed a lot more work. They’re very good with illustration and video animation.

How much have you invested with Agente?

We spent between $10,000 and $50,000.

What is the status of this engagement?

I approached them in early 2016, and the project took a year. There were a lot of small tasks that they worked on throughout the year. I had presentations for investors and I got professional decks done and things like that. They do a lot of different work. We are not currently working with them because of the relationships my business partners have with other firms.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve done iterations, Agente did some iterations, and the other vendor did some iterations. The app hasn’t been released to the market yet. I’m about to launch the business in a month or two. Based on what we did and what I asked for on the brief, Agente executed it well. Value for money is good too.

How did Agente perform from a project management standpoint?

They were fairly attentive. Skype meetings always happened when I needed them to. Sometimes they weren’t as prompt as they should’ve been when projects needed to be completed. They have a lot of clients and might have some backlog. At the beginning, it was a bit difficult, but as time went on, things were done on time. When I was first starting, I was always in a hurry and probably a bit pushy. Now that it’s been so long, I realize it’s more like a marathon than a race. I’m taking my time to get it right.

What did you find most impressive about Agente?

Their strengths are animation, illustration, digital design, and UX. Anything that requires graphic design and UX design is their strength.

Are there any areas Agente could improve?

They are a little inconsistent on delivery times. Another weakness would be the language barrier and a few other factors that you have when you’re working remotely.

BACKGROUND

Please describe your company and position.

I am an executive at Intterra

Describe what your company does in a single sentence.

SaaS applications for fire and emergency service agencies focused on risk management, incident response and community resilience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AGENTE to accomplish?

• UI Discovery for new cloud-based software module
• UX design
• UI design and developer resources
• Light company rebranding

SOLUTION

How did you find AGENTE?

• Referral

Why did you select AGENTE over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from AGENTE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UIUX for SaaS application for public safety including discovery, personas, workflow, UX and UI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully developed user interface and supported engineering development of UI, on time and within budget goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and managed to work through multiple changes at our company without major impact to the project. Very good job clarifying requirements and in helping us work through the design process.

What was your primary form of communication with AGENTE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Agente provided quality deliverables without always having tons of direction. Created a user experience that improved upon our current workflows.

Are there any areas for improvement or something AGENTE could have done differently?

Not really - they did a good job of providing visuals for discussion when we were challenged to get full requirements.

BACKGROUND

Please describe your company and your position there.

I am the Project Pioneer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AGENTE, and what were your goals?

For the SRS creation, project scoping, and core development/testing of the app. The goal was. to launch the mobile app of this unique project.

SOLUTION

How did you select this vendor and what were the deciding factors?

Expertise, availability, integrity, awesome customer service and Cost

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Technologies were quite vast, ranging from Node JS to React/Redux, DB, push notifications and many more

How many people from the vendor's team worked with you, and what were their positions?

About 5 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Successful QA. Product is scheduled for launch. All positive feedback from testers.

Describe their project management style, including communication tools and timeliness.

We used email and Telegram for instant communications.

What did you find most impressive or unique about this company?

It was quite easy to communicate and communication was swift. Also, the temperaments of the devs were AGENTE officers I dealt with were unmatched.

Are there any areas for improvement or something they could have done differently?

We would have loved to have a dedicated dev assigned to our project to handle support requests as they come. Unfortunately, this dedicated service was very expensive. It would be better to have more devs that could complete the task faster for a lesser price, maybe.

BACKGROUND

Please describe your company and your position there.

I am the CEO of MarTech Consulting company based in Moscow

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AGENTE?

Need to create a website (desktop + mobile) in short time frame to use it for collection of leads

SOLUTION

How did you select this AGENTE and what were the deciding factors?

We looked for web designers with an experience in relevant projects and the company that meet our expectations in terms of time and quality

Describe the project in detail and walk through the stages of the project.

We've had a 3 main stages: 1/ Discovery meetings to agree on all stages and expectations 2/ UX/UI design 3/ Mobile adaptation

How many resources from the AGENTE's team worked with you, and what were their positions?

In total we worked with 3 people - overall project lead, design lead and designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great result, quick responses and easy to communicate with entire team members, so we are 100% happy to recommend the team for similar needs

How effective was the workflow between your team and theirs?

Easy to communicate through e-mail, messengers - quick responses and all our needs were covered

What did you find most impressive or unique about this company?

They were flexible and ready to adapt to your needs throughout the workflow. They also try to find the solution and not argue with the client

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

We are a digital agency specializing in the tech industry. I manage the operations of our projects and client relationships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AGENTE, and what were your goals?

We hired AGENTE to help us create a customer LMS platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Experience and expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a tight timeline, so Agente moved quickly to kickoff to production. They produced the wire frames and UI mock-ups based on our requirements and took it into production.

How many people from the vendor's team worked with you, and what were their positions?

1. Project Manager
2. Ux/Ui designer
3. Art director
4. Frontend developer
5. Backend developer
6. CTO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

N/A Internal training platform.

Describe their project management style, including communication tools and timeliness.

Email was the primary method of communication, which was never an issue. Even with the 8+ hour time difference, Agente was prompt on every email and timeline.

What did you find most impressive or unique about this company?

Their general skill set and dedication to satisfying the client.

Are there any areas for improvement or something they could have done differently?

None that come to mind. Excellent to work with all around.

BACKGROUND

Please describe your company and your position there.

Co-Founder of design agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AGENTE?

Agente provided us with Front-End Development services.

What were your goals for this project?

We needed the result to be pixel perfect and work well on supported browsers.

SOLUTION

How did you select this vendor?

We conducted sessions where we discussed the work with other vendors and concluded that Agente fitted the bill.

Describe the project and the services they provided in detail.

Front-End development based on mockups we designed and provided.

What was the team composition?

2 Account Managers and one Front End developer from Agente side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Agente was timely in reponses and their work was very well executed.

How was project management arranged and how effective was it?

There was not much need for PM, as we were providing a PM from our side.

What did you find most impressive about this company?

Agente responded very quickly and they also took care in giving that bit of extra care in their execution.

Are there any areas for improvement?

The price range was on the high side - comparing with other vendors.