What evidence can you share that demonstrates the impact of the engagement?
We only went live a week ago, so we haven’t had the time to see an increase in leads, which has been our ultimate goal. However, we had a very positive experience working with AGENTE. The team always delivered their work on schedule.
We’re now on technical support, and we’re very happy with AGENTE. The main project is over, but they’re still very quick in communication and in fixing technical issues. I
How did AGENTE perform from a project management standpoint?
The team was very responsive. Besides email, we chatted over Skype. We never experienced any real delays, and AGENTE informed us of everything in advance if there were any potential conflicts. The team was excellent at setting proper expectations.
AGENTE changed our project manager mid-project, but, impressively, there were no communication gaps. We didn’t even notice the change at first.
During the design phase, we initially didn’t agree on what the team had proposed. We opted to work directly with the designer to make corrections, which was a great experience. We discussed everything in a matter of hours, and the communication was very smooth.
What did you find most impressive about them?
AGENTE is a design-driven company, and they’re excellent at UI/UX. That’s what we were looking for, and it’s why we selected them. We’re very pleased with the results.
Are there any areas they could improve?
We really had no issues with them. I don’t think there’s anything they could do better.
Do you have any advice for future clients of theirs?
They have very good managers on their side, but, as the customer, make sure to be prepared with enough information to communicate exactly what you want.