Ackee

BACKGROUND

Please describe your company and position.

I am the CEO of an energy & natural resources company

Describe what your company does in a single sentence.

Our company focuses on the supply and installation of thermal technology for heating and hot water in residential buildings, for which we can provide a complete solution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ackee to accomplish?

• Goal 1 were to have a good-quality system to help us with all the necessary documentation across the company. Especially for our backoffice team to help them manage and facilitate their work.

SOLUTION

How did you find Ackee?

Referral

Why did you select Ackee over others?

• Good value for cost
• Referred to me

How many teammates from Ackee were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed, developed, configured, and launched a new backend solution. The project began with a long meeting where we talked about our ideas. Ackee told us about all the ups & downs and what they can do from the technical point of view. Once we approved the workflow, the actual production began in the form of 2-week sprints. The functional versions were ready for user testing and feedback every two weeks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our internal system was up and working within a few months. I guess this was also one of our goals - to start with a new effective system as quickly as possible. And we were very happy with the result Ackee provided. Our cooperation still continues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management of the whole project was very impressive. To be honest it was a new thing for us to deal with but we are very happy the cooperation was this smooth. Their team regularly complied with deadlines and always communicated delays and all troubles well ahead of time.

What was your primary form of communication with Ackee?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The completely open communication and willingness to explain everything. The professionalism and effectiveness.

Are there any areas for improvement or something Ackee could have done differently?

I guess there are always some areas for improvement in everything but overall we are really happy with the result of our cooperation and Ackee's work.

BACKGROUND

Please describe your company and position.

I am the Head of Cloud and Software services of ComAp a.s.

Describe what your company does in a single sentence.

ComAp designs and delivers smart control solutions for power generation and energy management that empower the world's transition to sustainable energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ackee to accomplish?

• We hired Ackee to build us an native app for iOS and Android. We already had our WebSupervisor service available as a website app, but we wanted to provide our customers with a similar experience in a mobile version so they could see and solve problems on the go

SOLUTION

How did you find Ackee?

Online Search

Why did you select Ackee over others?

• Close to my geographic location
• Good value for cost

What was the size of Ackee’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main goal was to make a mobile WebSupervisor app that would be similar to our website app, but more handy. With a mobile app we wanted to enable our customers to control any power controllers from a distance, see what they are doing, if there's any technical issue, where the issue is located, if it's on or off and many more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The app itself is used by a lot of customers and it works very well. Peak number of users so far was 10 000 users monthly and 1500 users daily. The app is used globally and, of course, mostly in countries where the power grid is not so stable so they need their own independent power production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As described above, the project workflow was very smooth. Now with the regular updates, we meet twice a year and the planning and communication works perfectly. We know how to work together and what to expect from each other so we consider our workflow as very smooth and efficient. We communicate mostly through emails, sometimes via Teams calls.

What was your primary form of communication with Ackee?

In-Person Meeting

What did you find most impressive or unique about this company?

Ackee oriented themselves in the power generation industry very well - we find this initial understanding of how control solutions work, where we can get all the data and how to work with our API efficiently as the most challenging. We try to be as helpful as possible andAckee always does a great job.

Are there any areas for improvement or something Ackee could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Chief Quality Officer of Overnight

Describe what your company does in a single sentence.

Overnight Finance is an asset management protocol offering passive yield products based on delta-neutral strategies, primarily for conservative stablecoin investors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ackee to accomplish?

• to prove our core product exceptional in performance and safety

SOLUTION

How did you find Ackee?

Referral

Why did you select Ackee over others?

Referred to me

What was the size of Ackee’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The audit has been performed on the commit e7d61fa on a private repository and the scope was the following:

• StrategyUs3UsdcWeth.sol
• UniswapV3StakeLibrary.sol
• AaveV3BorrowLibrary.sol

The audit has been performed on the commit 291d5be in ovnstable-core repository and the scope of the audit was the following files:

• Exchange.sol
• PortfolioManager.sol
• UsdPlusToken.sol
• Mark2Market.sol
• PayoutListener.sol
• Strategy.sol

RESULTS & FEEDBACK

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We would like to express our appreciation for high level of professionalism, expertise, and attention to detail throughout the entire process. What we found most impressive about it was the thoroughness of approach. We appreciated the clear and concise manner in which findings and recommendations were presented, which made it easy for us to understand and address any issues.

What was your primary form of communication with Ackee?

Virtual Meeting

What did you find most impressive or unique about this company?

Overall, we are extremely satisfied with the quality of the audit and the level of service that the Ackee team provided. We would not hesitate to recommend this company to others looking for a reliable and competent auditor for their projects.

Are there any areas for improvement or something Ackee could have done differently?

Just thank them once again for their hard work and dedication to ensuring the success of our project.

BACKGROUND

Please describe your company and position.

I am the database manager of Skály ČR (Rocks of Czech republic database). of Czech Climbing Association aka Horosvaz

Describe what your company does in a single sentence.

Czech Mountaineering Association aka Horosvaz. Our main mission is to support climbing in all its forms and disciplines and to create conditions for this sport to develop in the Czech Republic at a recreational and professional level.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ackee to accomplish?

• We asked Ackee to create a mobile app for iOS and Android. We wanted our database to be more approachable and handy. The app is called Skály ČR.
• The main goal was to make available to the user a complete database of all rock objects and climbing routes registered by the Czech Climbing Association, including clearly signaled information on temporary and permanent climbing bans due to nature protection. This app is designed to have up-to-date and verified information easily accessible from your phone.

SOLUTION

How did you find Ackee?

Referral

Why did you select Ackee over others?

• High ratings
• Pricing first our budget
• Referred to me

What was the size of Ackee’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ackee created a custom application for us. It was up to them to come up with a design solution and implement it for iOS and Android platforms. We, as the client, then delivered the complete database including other details we wanted to have in the app. The backend is provided by another vendor.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• I guess the biggest success for the Czech Climbing Association is the strong and active user base. Thanks to Ackee we got great reviews and feedback for the app. We believe this app helps a lot of climbers in doing what they love.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I would say our workflow was very effective indeed! Ackee takes a proactive approach and always strives to do the best job possible. Our collaboration has been going on for several years now, and our communication is seamless and meaningful (usually over phone or via email). We try to make sure that Ackee receives quality feedback from us, we are actively involved in testing the application ourselves and believe that this helps the product the best.

What was your primary form of communication with Ackee?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ackee works effectively and comes with good and meaningful solutions. The value for money they deliver is amazing.

Are there any areas for improvement or something Ackee could have done differently?

In some cases, they gave more weight to UX/UI rules over customer need.

BACKGROUND

Please describe your company and your position there.

Boomerang Communication is a Czech content marketing agency. We connect strategy, content marketing and advertising. We work in digital, social and print marketing. I am Michaela Raková and I work for Boomerang as a Head of Strategy and Analytics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ackee, and what were your goals?

The Czech Red Cross approached our agency with a request for a complete modernization of the educational portal Mladý Zdravotník. The project which is designed to reach the target group of young people to be interested in first aid and blood donation. The main goal is to get the young generation interested in first aid, prevention, blood donation, and similar issues.

At the same time, to attract future members and supporters of the Czech Red Cross. On top of that we wanted to create a functional website with clear content, including a section with quizzes, worksheets for teachers and we are starting to implement small educational games. Czech Red Cross also requested to translate the whole website into Ukrainian language.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Ackee upon a recommendation and considered them among couple of other companies. The deciding factors were mainly experience with similar projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted Ackee to perform UX and UI redesign, followed by development and testing, and last but not least deployment of the entire project. Every step was consulted together on a daily basis and of course there was a thorough acceptance before completion.

How many people from the vendor's team worked with you, and what were their positions?

For this project we needed one UX and two UI designers, three frontend developers, one DevOps developer, two testers and of course one project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was mainly about making the information available from the original website in the Ukrainian language. However, together we decided to take it to the next level, so we started working on a completely new website with more complex functionalities. The overall development and especially the final version are a great success for both - us and the Czech Red Cross. We believe that this will stimulate interest in the target group which is our primary goal.

Describe their project management style, including communication tools and timeliness.

We have to admit we are very satisfied with project management provided by Vojta. We work very effectively together on a daily basis, using Slack, phone and email most of the time. We also had some meetings with Ackee in their offices and we consider our workflow very smooth and meaningful.

What did you find most impressive or unique about this company?

The best thing about Ackee is their personal approach. Their price-performance ratio is unbeatable! They truly work magic. And as mentioned before we appreciate the hassle free communication the most.

Are there any areas for improvement or something they could have done differently?

Everything was smooth and seamless.

BACKGROUND

Please describe your company and your position there.

Festival One is a multi-day, Christian festival in Karapiro, New Zealand. Like the rhythm of a pulsing heart, these three things beat in the core of who we are. Music, Art & Community. Three practices in which we explore and find meaning. Music, Art & Community. Three forms of expression tying us into what it means to be human. My name is Adam Murray, I'm part of the management team, my responsibility at festival one is ticketing, transactions and technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ackee, and what were your goals?

We hired Ackee because of their App4event app. This app is great for events like our festival, an easy way to get around for our visitors. They can see the full schedule, check out the entire lineup, add their favorites to a personalized schedule, share schedules with friends, use it as a mobile map and so much more. App4event is a perfect event app, there is no need for printed programmes. Our goal were to deliver up to date information, simplify navigation for our visitors as much as possible and also to be more eco friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ackee was recommended to us by Eventival which was a platform we used for backend of our festival. Eventival was already in cooperation with Ackee and everything worked smoothly so we didn't even consider any other vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This app has some default settings. The design is then modified according to our preferences. Ackee then also takes care of delivery and support before and during the event. After the initial launch, and using the app for a few years, we decided to switch our data source to Airtable, Ackee were more than happy to help us and now the solution isn't only simple for our audience, it's easy to administer too.

How many resources from the vendor's team worked with you, and what were their positions?

Team usually stays the same from beginning to end. The composition is 1 project manager, 1 iOS developer, 1 android developer, 1 backend and 1 frontend developer and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received great reviews on Apple's App Store and Google Play, we are constantly hearing from our event attendees how much they love it. We are overall very satisfied with the product, is it perfect for our event, and we think it's the best solution in the market at the moment.

Describe their project management style, including communication tools and timeliness.

We consider our cooperation very smooth and effective. We have some short turn around times for updates and Ackee always work with us to deliver these in a reasonable timeframe. Our experience is an "above and beyond" level of customer service.

What did you find most impressive or unique about this company?

Our relationship with Ackee has been fully remote, we are on opposite sides of the planet, but we feel as though they have partnered with us and are an important part of our team. They loved hearing our feedback and met our passion equally for delivering industry-leading products at a world-class level.

Are there any areas for improvement or something they could have done differently?

More options to customize the app would definitely be a plus, we understand this is achievable if we invested in the product more. Ackee had worked wonders within the budget we provided them.

BACKGROUND

Please describe your company and your position there.

I am chief technology officer. We provide a unique shopping experience for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ackee, and what were your goals?

Our goal was to have MVP apps in stores within 3 months.

SOLUTION

How did you select this vendor and what were the deciding factors?

There was a multi-rounded tender with more participants. We also wanted to do some test tasks for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed, configured and launched a new native mobile app for Android and iOS and a new web service. They also provided backend support, testing and support with UX and UI design.

How many people from the vendor's team worked with you, and what were their positions?

The team was growing during the process. At the end we had about fifteen people with two developers for each platform. We also worked with analyst, testers, project manager, web developer and one devops engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The solution was developed and launched as we said in the beginning - within three months. That was our main goal and we were very happy with the result. Both mobile app are just the way we wanted. Our cooperation still continues.

Describe their project management style, including communication tools and timeliness.

We had everyday stand-ups, demos and plannings on a regular basis and we communicated through Slack.

What did you find most impressive or unique about this company?

We were focused on the design of our new mobile apps. Ackee provided excellent service and was very helpful with our ideas.

Are there any areas for improvement or something they could have done differently?

Overall, we are very satisfied with their work. Of course, there is always room for improvement but I believe our daily communication helped a lot.

BACKGROUND

Please describe your company and your position there.

I am the project manager of Kiwi.com, a company providing an innovative technological solutions for the travel market. Being in Kiwi.com for 7 years, starting in Financial team, moving later on into the position of cross-organizational project manager with the specialization in FinTech.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ackee, and what were your goals?

We wanted to have a customizable mobile app that our company will be able to use for the coordination of internal events. First of all, we wanted to cover HR onboarding process, which is a regular monthly process. The app should help us to lead the newcomers throughout the whole process, be it the onboarding program and its timing, detailed schedule, information about key people in the company and the speakers, or information about other important stuff (navigation to the individual branch offices, useful contacts, etc.).

In next phases, we would like to build something more robust, covering more fields of our interest, not just HR onboarding process.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for the vendors and found out that company Ackee built an App4event app which at first sight was covering our needs, despite it was built by Ackee for a different purpose and some customization was required.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an in-person meeting, where we discussed our needs, and confirmed that there is a legit business case. In a very short time, we agreed on cooperation, deployed the app, and start customizing that for our needs.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager with the team was assigned worked with us (iOS and Android devs).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the app, we saw great adoption by HR team and the newcommers. We've seen a tremendous improvement in the HR onboarding process and received also great feedback from the users.

Describe their project management style, including communication tools and timeliness.

The project manager was easy to communicate and provided always on-time reactions on our requests. Everything was delivered on time and in the required quality.

What did you find most impressive or unique about this company?

The speed of the cooperation and deployment was really impressive.

Are there any areas for improvement or something they could have done differently?

None identified.

BACKGROUND

Please describe your company and your position there.

I am a partner in EMMA Capital and BoxNow is our investment which I manage. BoxNow is a courier service provider delivering parcels from eshops to customers and between customers via the biggest network of automated parcel machines (lockers) in Greece, now covering Attica and expanding to the whole Greece.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ackee, and what were your goals?

Our goals was to develop from scratch a logistic platform with open APIs to support delivery process from eshops to lockers. Challenges are variety of use cases (warehouse to locker, locker to locker, locker to address, returns) and capacity management of lockers. Our key goal was to get operational with all the above scope in 6 months.

SOLUTION

How did you select this vendor and what were the deciding factors?

We asked three IT companies with good historical experience and we selected based on proposed scope/price and competence in discussions. As expected fixed scope and price was not fully realistic and we ended up in mixed project where part was delivered based on time&material and it worked efficiently and fine.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key deliveries:

• driver/sorter mobile app supporting the processes of sorting in our warehouses and delivering from eshops to lockers and backwards, including cross dock
• web platform with several roles to support customer service, warehouse head and route planning
• web platform for eshops
• APIs for public web and for eshop partners All based on google cloud and its DB.

How many people from the vendor's team worked with you, and what were their positions?

I worked with cca 4 key people but I know there were more working in the team. Those I met were solution architect, project manager (working often as an analyst), analyst and back end developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got up and running with new business, built 200 lockers by end of 2021 and they all serve customers, we connected several pilot eshops and deliveries are running with no problems. Success rate of deliveries is over 99,5% and SLA of delivering within 24h as well. In order to make this we had to rescope a bit to make the deadline. This was the most critical point, not easy, but from saying we have a problem to solution was less than two weeks, full of good discussions on what is possible/clever and what not.

We managed to simplify some processes and it helped to deliver on time. Honestly great step, because most of the simplified processes we keep as they are and they work fine, only few we are now taking to the original more complex design.

Describe their project management style, including communication tools and timeliness.

Management style: open, strict on cooperation, scope, pushing us to deliver as well. But in case of problem (not realistic to meet deadline with given scope) they were able to open the scope, time discussion and while initially some team members were not happy to change course, they were able to quickly realign with our changing needs and accept a new direction without being difficult or trying to use this for some unfair price renegotiation. Honestly pleasant experience having worked in their side (similar company) before I knew how difficult this was.

What did you find most impressive or unique about this company?

Ability to agree on fixed price fix time with not perfectly clear scope, they knew it was risk and took it to get interesting project. There was a good mix of delegation and the involvement of key architects and owners in critical moments. Ability to manage myself who id demanding, difficult and in case of need not afraid to change direction, they were able to adapt.

Are there any areas for improvement or something they could have done differently?

Few minor things (accepting a challenge to change scope a bit faster; few small process designs done more simple, …) but overall I would hire them again knowing how it will work with them. Plus we still continue to add functionality with them and we like it.

BACKGROUND

Please describe your company and your position there.

The Association of Czech Film Clubs is a film distribution company and film events organizer. The Summer Film School Uherské Hradiště is the largest event of the year for us. My role is a Marketing Director for the Summer Film School.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ackee?

We hired Ackee to develop an event app for the film festival. We needed a ready made solution for Android and iOS that could be connected with our own administration system.

SOLUTION

How did you select this vendor?

We already have worked with Ackee in the past. As the cooperation has always been very smooth and without any problems, we decided to ask them again to develop the app for us.

Describe the scope of their work in detail.

Design, development, firebase service, automatic debugging, statistics, automatic data import, design templates to use on social media. The essential part of the development was to set up a working API to automatically import data from our own administration system.

What was the team composition?

The team consisted of 1 developer for each platform, backend developer, frontend developer, UX designer and account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very satisfied with the outcome. The feedback from the audience was positive, the number of downloads met our expectations and the app store ratings are high.

How effective was the workflow between your team and theirs?

There were basically two Ackee employees in contact with us. There was one account manager who negotiated the deal and one supervising developer who communicated with us all the technical details. We found it efficient enough to understand the process.

What did you find most impressive about this company?

They are always willing to find the best solution possible. Even though we came across some technical difficulties, they were able to solve them very quickly and efficiently.

Is there any area for improvement or anything that could have been done differently?

The project was rather small so there were no major mistakes to mention.