ACE Software n Web Solutions

BACKGROUND

Please describe your company and your position there.

I am the Director at Fashions Mantra, we are a fashion brand deals in apparels & clothing industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions?

We were looking to start our business from online market only and to get complete packaged solution we found ACE Software n Web Solutions with all technical skills. We wanted to have a complete ecommerce store on web as well as mobile and also to be marketed in online media which this company offered us the way we were expecting.

What were your goals for this project?

We wanted to have a complete ecommerce store on web as well as mobile which should be marketed in digital world. We are targeting the youth but didn't kept any tangible outcomes to be achieved as we are in a learning and growing phase of the online ecommerce world

SOLUTION

How did you select ACE Software n Web Solutions?

We raised an inquiry from which we got some companies who were approaching us, from that we shortlisted 5 companies and one of it was ACE Software n Web Solutions.

We were deciding on the solution expertise the company have, their team size & experience, positive attitude to handle situations and ease of working together. Ofcourse budget was also one of the core reason.

Describe the project in detail.

As I said earlier the idea was to start our business in online market we chose ACE Software n Web Solutions to provide us all the complete development solution. I had explained them my requirement which they turned into a proper documentation and later on created wireframes too.

The Company director kept on guiding me for the right decisions required. Vendor was responsible for complete technical development and digital marketing services and still we are in contract working on it. It is developed in Woocommerce & Android. It served a need of website portal and mobile app both.

What was the team composition?

They have a team size of 25 but their major concerned people are their sales & technical director, project analyst and a team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The result of the development is there available online at https://fashionsmantra.in/ As the market is affected badly due to COVID 19 so we are yet to see the final results of our digital marketing activity but we hope for the best very soon.

Their team are consistent in their work and keep updating us for all necessary situations.

How effective was the workflow between your team and theirs?

They have their internal systems to keep a track of development and communication but with me they used to keep all communication through email, web meetings, personal meetings, on call and with a proper meeting notes too.

What did you find most impressive about this company?

They have a great technical knowledge and solution, I think for all your problems. They guide you with a leh-man language so their client can know what they are talking about. They have a wonderful team of their developers who works consistently to fulfil all your needs & requirements.

What distinguish them from others is majorly their behavior where they consider them as a part of your project and do everything from heart and not just for money. They want their clients to be satisfactory and happy after the development and they leave their presence with you so we can easily connect with them in future.

Are there any areas for improvement?

They are hearty people. They do their work very passionately and give a fully satisfactory solution. over whelmed with their services.

BACKGROUND

Please describe your company and your position there.

I'm the founder of my company Books 4 U and we deal in educational and non educational books for all streams

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions, and what were your goals?

I wanted to bring my business directly into online market and for this I found ACE Software n Web Solutions as one of the best company for the knowledge base in this domain.

More over this company was in my city only so it was more comfortable to get a work done with such company who are near to you.

SOLUTION

How did you select ACE Software n Web Solutions and what were the deciding factors?

I met three companies but I chose this company based on their technical knowledge in ecommerce domain and presence in my city itself.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It is an ecommerce portal where students from any stream can find books for their relevant subjects and buy it from our portal by paying online. They will get their books delivered at their place.

For this they can use our web portal or android app. We have developed it in main php technology with many supporting technologies.

How many people from the vendor's team worked with you, and what were their positions?

Their technical director and team leader was in my direct contact but ofcourse their development team was behind them to get this fabulous work done.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Due to covid 19 pandemic it has slow progress but I'm sure we will get a great response on it as in our analysis we found that students are looking something like this where they can get all their relevant books at one place and more over getting delivered at home was like icing on the cake

Describe their project management style, including communication tools and timelines.

We used to be in communication when required through WhatsApp conference call as it was easier for me to connect. More over emails and google meet were additional services we used to use for technical clarities and video meeting.

What did you find most impressive or unique about this company?

Their quality of considering my project as their own and giving me all technical suggestions where ever required. They don't fool you, though you have any technical knowledge or not but they will guide you at all level to deliver you a right solution.

They are committed to their words and deliver you more than your expectations. No bugs, No site crash, No vulnerability, No cheating, they will deliver you what they committed for sure.

Are there any areas for improvement?

Nothing as such, i found them perfect

BACKGROUND

Please describe your company and your position there.

I'm the Founder of the Company and we collaborate with any local vendors from various industry to provide them an online selling platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions, and what were your goals?

We were looking to get a complete solution for development like web portal, android & ios app, separate for vendors as well as customers, full-fledged back end panel and over the top digital marketing services. To provide all these we hired ACE Software n Web Solutions

SOLUTION

How did you select ACE Software n Web Solutions and what were the deciding factors?

After interviewing many companies we chose this company based on their experience in IT industry, knowledge of portal and app developments, experienced team, past projects and ofcourse their estimates were good enough to explain its need

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

An idea behind the development was to connect any local business vendors, supermarkets, retail chains to bring on our portal for getting orders as well as promoting themselves. We took 25 days to define the final deliverable work in the guidance of their technical expertise and decided to develop in the latest technologies at the moment

How many people from the vendor's team worked with you, and what were their positions?

majorly connected was their technical director and team lead who were in direct connection with us. more over they kept 3 to 4 peoples development team on our project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This has been launched recently and marketing is still going on, yet to see the best outcome of our business but yes from the development perspective, we are getting appreciated from our vendors as well as customers we are reaching out

Describe their project management style, including communication tools and timelines.

Simple and easy way they keep for non IT persons like us, so they used excels, web meetings, emails, calls to have better communication and keeping timely updates

What did you find most impressive or unique about this company?

Their experience in development field, they really understands your raw idea and present it to you in technical format so we can realize what we need and what more we can achieve

Are there any areas for improvement?

So far, i don't find any as they have really done a great job for us inspite of the lockdown going on. They have a very crisp internal system for development it seems

BACKGROUND

Please describe your company and your position there.

I'm one of the founder of Bhavesh Foods and we deal into ready food products to be delivered to our customers directly buying from local vendors, supermarkets, sweet & namkeen shops, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions, and what were your goals?

We came directly into online market for connecting vendors with customers to buy their products online through our portal where our delivery agents will manage the order delivery instead of local vendors who can't reach to the maximum area.

We hired ACE Software n Web Solutions to develop the eCommerce portal to give the best buying experience to our customers.

SOLUTION

How did you select ACE Software n Web Solutions and what were the deciding factors?

We had simple factors to select any development company, the one who can understand our requirements and provide us the best solution and which ACE Software n Web Solutions did it successfully out of the 5 vendors we met.

They understood our requirements, suggested us do's and dont's, made our portal from the view of our customers with all the necessary features required at the moment such as order management, tracking, delivery management, etc.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As i said above, we had a requirement to connect local shops, vendors, supermarkets for sweets & namkeens to be available online with the help of our portal to get the orders from maximum 25KM to 30KM and the deliveries of the same will be managed by our delivery agents.

This whole process was made simpler to use with the help of technologies, development and the solution designed by ACE Software n Web Solutions. Technology used was Core PHP and Android

How many people from the vendor's team worked with you, and what were their positions?

There were total 6 team members working on our project where 1 was the analyst, 1 was team lead, 3 of which were from core development & testing and 1 support person assisting us for all possible solutions required after the launch of portal.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As it was a new service in the market 4 years back so ofcourse it took few months to establish its repo in the market but again with the help of SEO, PPC, Social Media Marketing, Branding, Market research and the development solution provided by ACE Software n Web Solutions helped us to make a good stand in a quick time to generate more and more orders.

Describe their project management style, including communication tools and timelines.

it was a 3 months project with a regular communication via email, team viewer and personal meeting as and when required for the betterment of development.

What did you find most impressive or unique about this company?

They are professional, experienced, knowledgeable, and cost effective.

Are there any areas for improvement or something they could have done differently?

In regards to our development, I won't say anything as I got the successful delivery of our expected solution

BACKGROUND

Please describe your company and your position there.

I am a general physician doctor serving rural areas of my locality from last 10 years with a team of 2 people to manage my clinic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions?

As it becomes tedious to manage patient records manually so we hired ACE software n web solutions to develop a mobile app for our internal purpose to manage all patients records, data, history, treatment. Managing payments and keeping track records of pending payments too, etc.

What were your goals for this project?

To have a hassle free patient's record management app with the valuable storage to get previous data/history, so quickly we can find and get previous diagnosis and treatment and the work will become easier.

SOLUTION

How did you select ACE Software n Web Solutions?

I was searching for a good development company so I came across for ACE from my reference and when I had a meeting with them, they took real initiative to give me the best solution for all my requirements and made a wonderful application which solved our purpose.

Describe the project in detail.

After signing an agreement with the company, it took a week's time to identify all needs of our application and they came up with a very user-friendly solution which I liked and then within a month's time they launched my app for the final usage. It takes care of all my routine from taking an appointment of patient to noting down their diagnosis and treatment till the payment.

What was the team composition?

I don't know the exact working team behind the doors but the core sales & technical people who were in my discussion they did a fabulous job to fulfill my requirement.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As this app was for our internal purpose earlier but we made it for the use of other doctors too as it worked very nicely and my fellow doctor friends were also started looking for it so we made it public only for the use of doctors.

I can say it worked great for us fulfilling all our purpose of getting it developed. We are using it since last three years very happily and if any support was required from the company then they have always given their best.

How effective was the workflow between your team and theirs?

They used to have a detail discussion with me everytime and they have really done best work while keeping me in loop at all important stages of development, like they showed me the final app design then discussed the back-end with me while developing.

Even after development they gave it to me for checking it finally from my perspective before making a final closure. So overall it was a great experience.

What did you find most impressive about this company?

I was completely impressed by the company. They had a wonderful knowledge of development and have great technical skills.

As I just shared my idea with them which they converted into their technical format and amazed me with the final outcome. In short, they can mold your raw idea into a complete technical format and with that they will also give you various technical solutions which will solve your purpose of meeting them.

Are there any areas for improvement?

For me, it was all perfect. They understood my requirements, gave a right ideas and solutions for fulfilling my needs, completed the work before my expected time and ofcourse gave a fabulous support to me till now

BACKGROUND

Please describe your company and your position there.

I am the owner of our business R s R Foods Pvt. Ltd. and we are into food & beverages industry where manufacture variety of cakes, pastries, savory, croissant, sandwiches, tea time cakes and we also supply accessories for birthday & anniversary celebrations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions, and what were your goals?

We approached ACE Software n Web Solutions for developing and maintaining our online appearance, increasing revenue with the help of digital marketing services and providing best online payment experience to our customers which they did amazingly. For all this they had developed ecommerce portal and android mobile app for best buying experience to our customers.

SOLUTION

How did you select ACE Software n Web Solutions and what were the deciding factors?

We searched for the best ecommerce development company in google and after shortlisting 3 of them we decided to work with ACE Software n Web Solutions based on their past experience, the solution they proposed by making us understand in leh-man terms with an innovative presentation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was very transparent to develop an ecommerce portal with the access to back-end admin panel and developing an android app for our customers for customized cake orders with the facility to pay online. Once the development is completed they were supposed to look for maintenance and digital marketing activities.

There team did all the deliverable on time and did a fabulous and satisfactory work done. I am not having a great knowledge about technology but so far they presented us in that they told us they will be using PHP and android for all necessary developments. For exact details of technologies used either you or me need to ask ACE Software n Web Solution's development team.

How many people from the vendor's team worked with you, and what were their positions?

In all 5 of them were the part of the project"

• Sales Director
• Technical Director
• Designer
• Developer
• Tester
• training/support team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, absolutely our customer base increased due to our online appearance, we started reaching to the farther distance which was not possible earlier because of that our revenue was doubled and we got praised by for our mobile app for taking customized cake orders

Describe their project management style, including communication tools and timelines.

We are in a latest technology era so we had our WhatsApp group as it was easy for our team to be connected with them. We also used to be connected over emails. Their team did very well and didn't loosed their deliverable deadline. Rather we only delayed it for a bit which they supported with a understanding.

What did you find most impressive or unique about this company?

They have extremely good experience in their industry and they provide a very user-friendly solutions which any leh-man person like me can understand in few days. Their training & support team is really very patient to teach us how to use everything and were always for any support needed in the contract period.

Are there any areas for improvement?

For me, I don't think I am the right person to suggest them any improvements as they did all at their level best for our project. I can simply give them a 5 star rating for the complete services they have given to me and my team.

BACKGROUND

Please describe your company and your position there.

This is our family business where I am the owner of this business at present. We run a supermarket store with variety of products to be sold.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions?

We hired ACE Software n Web Solutions to create our online selling store as we already have our established store. They have developed online store as well as android app for our business

What were your goals for this project?

To bring our business online and to reach our customers digitally

SOLUTION

How did you select this vendor?

We searched web developers on google and we found them on top

Describe the project and the services they provided in detail.

They designed, developed and maintaining our ecommerce store and android app as well as working on SEO for my business

What was the team composition?

From our side it was only me to arrange all the required contents and from their side it was team size of 5 with a dedicated project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As soon as we have launched it, we have started receiving orders on online store and mobile app. this was only expected to create our own online store we are happy with their fast and promising delivery

How was project management arranged and how effective was it?

Project management team and their project manager were very dedicated towards the project development, they kept me updated all the time with all development stages and delivered it in time with expected requirements

What did you find most impressive about this company?

Their project manager is very understanding and communicate with the deadlines. always kept me updated with the development. They did a perfect analysis for my requirement and suggested the solution accordingly Their approach to provide the understanding of project is very impressive

Are there any areas for improvement?

So far with my project and experience with them, I don't find anything to suggest them for any improvements. They have treated me very well and professionally to fulfill my needs.

BACKGROUND

Please describe your company and your position there.

I am CEO of the company and we are engaged in the pharmaceutical intermediate , ingredients and fine chemicals development and manufacturing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions?

For creating our website wanted to reach

What were your goals for this project?

Was Ted to reach us at Global customer and opportunities.

SOLUTION

How did you select this vendor?

Searched for online on availability of web solutions in area and simulateniously for the call of inquiry from them.

Describe the project in detail.

Once we finalised ACE for our website and logo development, we have a series of discussion initially at our office and later on phone and final discussion at their office.

What was the team composition?

They assigned one contact point for discussion and accordingly we move further. It was a good experience with proper communication and coordination.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have just finished the work recently.. so it will be a very short period to comment..

How effective was the workflow between your team and theirs?

Very easy to accessable and communication.

What did you find most impressive about this company?

Understanding of the requirement.

Are there any areas for improvement?

I will suggest to add some team member and consultant with Art school background mainly for Art related activity like logo or solgan design....just a suggestion..though I know it is irrelevant to their work requirement.

BACKGROUND

Please describe your company and your position there.

Professional Architectural Design Consultancy, Founder & Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions?

Website development for custom design

What were your goals for this project?

To connect and showcase work with larger client segments

SOLUTION

How did you select ACE Software n Web Solutions?

By Google search

Describe the project in detail.

Abarch Architects is an architectural design consultancy firm started in December 2019. The focus of the project was to connect and showcase work with larger client segments. Make it more visible with contents and updates which needed a website which had to be different than normal ones making it an attractive eye catching.

What was the team composition?

The team comprised of conceptualizer, designer and tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Some contacts leading to business opportunities.

How effective was the workflow between your team and theirs?

Biweekly.

What did you find most impressive about this company?

We were impressed by their dedication and attention to detail.

BACKGROUND

Please describe your company and your position there.

We are basically work in the Real Estate business. The name of the company is Neelam Estates. I am the Owner / Proprietor of the Company. We have a team of 15 people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACE Software n Web Solutions?

And we have started the new business of providing short term stay like Service Apartments and Long term stay like PG (Paying Guest) accommodation. For the development of business, we have approached Ace Software to make Website as per our need.

What were your goals for this project?

To show our presence in the Digital world. To attract the customers by giving easy solution to view our properties and get connected with us for new business. To provide easy solutions for Customers to connect with our company for services. To regularly be in touch with us and provide services and communication through our portal.

SOLUTION

How did you select this vendor?

We searched through the internet. We initially searched for many providers. Shortlisted 3 same web portal designers. Then after meetings and discussions with all 3 we had shortlisted Ace Software on the basis of their infrastructure, Response, and financial effectiveness.

Describe the project and the services they provided in detail.

They had developed a website as per our requirements after the detail discussions and understanding our business model and our need.

What was the team composition?

The Team comprises of 4 people. 2 from Ace. 2 from Neelam Estates

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Now, all our team members communicate with customers through our website for any need for services. Customers search for ur properties through our website. The operations are now much easier.

How was project management arranged and how effective was it?

The project management was very effective and communication was easy to understand to all of us. They are effective managers.

What did you find most impressive about this company?

Their service was without any hassles. Even though we were a little slow in our responses, they followed up with us regularly to complete the project.

Are there any areas for improvement?

As such we do not observe any flaws as our project was comparatively small. But as we believe, there is always scope to improve.