blackthorn.ai

BACKGROUND

Please describe your company and position.

I am the Head of eCommerce of ULTRA MODA LLC.

Describe what your company does in a single sentence.

Our eCommerce company specializes in providing a seamless online shopping experience, offering a diverse range of products tailored to meet the ever-evolving needs of our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire blackthorn.ai to accomplish?

• Ensure that the final product not only meets the functional requirements but also aligns perfectly with the client's vision for user experience and interface design
• Integrating eCommerce features such as a user-friendly shopping cart, secure payment gateways, product catalogs, and an intuitive navigation system was essential
• Cross-Platform Compatibility. The primary goal was to develop a mobile application that is compatible across various platforms, ensuring a seamless user experience on both iOS and Android devices. This was achieved by using Flutter framework
• Ensuring high performance and bug-free operation of the application was a major goal. Rigorous testing and quality assurance were part of the development process to meet the high standards expected in professional software development.
• Meeting project deadlines and incorporating feedback efficiently throughout the development process to align with the client’s expectations and needs

SOLUTION

How did you find blackthorn.ai?

Referral

Why did you select blackthorn.ai over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from blackthorn.ai were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Requirement Analysis and Planning 
   1. Collaborating with the client to understand their business needs, target audience, and specific requirements for the mobile application. 
   2. Analyzing the provided UI/UX designs to ensure compatibility with technical capabilities and user expectations. 
   3. Developing a project plan outlining timelines, milestones, and resource allocation. 
2. UI/UX Implementation 
   1. Translating the provided UI/UX designs into functional interfaces. 
   2. Ensuring the user interface is intuitive, responsive, and adheres to the latest design standards for a seamless user experience. 
3. Cross-Platform Mobile App Development 
   1. Utilizing Flutter for the development of a cross-platform application, ensuring consistency and performance on both iOS and Android platforms. 
   2. Integrating eCommerce functionalities like product catalogs, shopping carts, payment gateways, and order management systems.
   3. Ensuring the app’s performance, security, and compatibility across different devices and operating systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Reduction in development and maintenance costs due to the cross-platform approach, measured by comparing expenses with previous similar projects or industry benchmarks. 
2. Expansion in the user base, reaching new demographics or geographies that were not engaged before the launch of the app. 
3. Positive feedback and high satisfaction ratings from the end-users, as well as from the client company. 
4. Improvement in app performance, measured through reduced load times, smoother navigation, and fewer crashes or bugs reported. This indicates the technical proficiency and stability of the application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have efficient internal project management. Our project was delivered on time.

What was your primary form of communication with blackthorn.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. I was impressed by their reliable and fast delivery.
2. high quality of work 
3. open and efficient communication 
4. Meeting project deadlines and incorporating feedback efficiently throughout the development process to align with our expectations and needs.

Are there any areas for improvement or something blackthorn.ai could have done differently?

I cannot mention anything here

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Novamed, a healthcare company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with blackthorn.ai?

We needed help with AI training and development.

SOLUTION

What was the scope of their involvement?

blackthorn.ai has developed a custom AI software solution for us. We’ve held a number of meetings with them to explain what we’re looking for.

What was the team composition? 

We’ve worked with 4–7 members of blackthorn.ai’s team, including Alex (Developer), Andres (UI/UX Designer), and Natalia (Teammate).

How did you come to work with blackthorn.ai?

Someone highly recommended them to us.

What is the status of this engagement?

We started working together in May 2023, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

blackthorn.ai's work is amazing, and the results have been phenomenal and satisfy my expectations.

How did blackthorn.ai perform from a project management standpoint?

blackthorn.ai has delivered on time and budget.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

The three members we've worked with have presented and taken on tasks very well.

What did you find most impressive about them?

blackthorn.ai has a good understanding of our industry and the final results we need. In addition, they're very well organized.

Are there any areas they could improve?

blackthorn.ai's team works well and has a good staff, but there's always room for improvement; in this case, it could be for the final product.

Do you have any advice for potential customers?

Prepare your data and have a clear understanding of the end product you're looking for.