9AM

BACKGROUND

Please describe your company and position.

I am the Owner of levis flooring

Describe what your company does in a single sentence.

Levi’s Flooring is a professional Toronto flooring company specializing in hardwood floor installation, dust-free refinishing, floor repairs, custom flooring solutions, and on-site consultations and estimates.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 9AM to accomplish?

• We hired 9AM to help us generate more qualified leads through digital advertising and improve our ability to reach homeowners who were actively looking for flooring services in Toronto.

SOLUTION

How did you find 9AM?

Online Search

Why did you select 9AM over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from 9AM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

9AM provided performance marketing support with a strong focus on paid search and campaign optimization. The team first worked to understand our services, target customers, and local market before developing the advertising strategy.

The work included keyword and audience research, campaign planning, search advertising, ad copy development, targeting, budget management, search-term analysis, and ongoing optimization.

The campaigns were structured around our core services, including hardwood floor installation, dust-free refinishing, sanding and staining, floor repairs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The campaign helped us reach more potential customers who were actively searching for flooring services in Toronto. We saw an improvement in the amount of relevant traffic coming to our website and an increase in interest from people looking for the services we provide.

 We also received more opportunities for inquiries, consultations, and estimate requests. The quality of the traffic was particularly important because the campaigns were focused on specific flooring-related searches rather than broad, untargeted advertising.

We noticed that more visitors were arriving with a clear understanding of what they were looking for, whether that was hardwood installation, refinishing, repairs, sanding, or staining

. This made the traffic much more valuable to our business. The campaign also helped us understand which services and search terms were generating the strongest interest. This information allowed us to make better decisions about where to allocate our marketing budget and which services to prioritize.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent. The team was organized, responsive, and very professional throughout the engagement. They communicated clearly about the work being completed and kept us informed about campaign performance. We always knew what was being worked on and why certain changes were being made.

One thing we particularly appreciated was that the team actively managed the campaigns after launch. They regularly reviewed the performance data, identified areas for improvement, and made adjustments to keep the campaigns moving in the right direction.

They were also quick to respond when we had questions or wanted to discuss a particular aspect of the campaign. Deliverables and updates were handled within the expected timelines, and the overall process was straightforward and well organized.

What was your primary form of communication with 9AM?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about 9AM was their ability to combine marketing strategy with a strong understanding of performance and lead generation.

Are there any areas for improvement or something 9AM could have done differently?

Nothing To Mentioned