7tech is a full-service Managed IT and Cybersecurity provider with 30+ employees, serving Texas businesses with 25 to 600 workstations. Founded in 2012 by Neal Juern, 7tech helps leaders manage daily IT, strengthen cybersecurity, meet compliance needs, and plan technology with confidence.
From our San Antonio headquarters, we serve businesses across San Antonio, Austin, Dallas, Houston, and beyond. Our services include managed IT, co-managed IT, IT helpdesk, cybersecurity, compliance support, cloud services, Microsoft 365, backup and disaster recovery, vendor management, phone system support, and strategic vCIO guidance.
7tech is not limited to one compliance need or one security tool. We support CMMC 2.0, HIPAA, FTC Safeguards Rule, NIST 800-171, PCI, cyber insurance requirements, and secure AI adoption. Our Zero Compromise Cybersecurity approach includes 24/7 monitoring, endpoint protection, multi-factor authentication, employee security training, backup protection, and threat prevention, detection, and response.
Our team answers phones live during business hours and provides unlimited 24/7 service desk support. We maintain a 20-minute average response time, resolve most issues within 2.95 hours, and handle critical issues in an average of 27 minutes.
Under Neal’s leadership, 7tech has become a trusted partner for more than 60 organizations across 50+ industries, including nonprofits, healthcare, construction, manufacturing, real estate, finance, and professional services.
7tech has been recognized by Clutch as a Top IT Services Company in Texas, Top Help Desk Services Provider, and Top Cybersecurity Consulting Company. We are also a 3-time Top Worldwide MSP 501 company and an Inc. 5000 honoree.
Need better IT support, stronger cybersecurity, or a more strategic technology partner? Call 7tech at (855) 701-6777.
7tech offers competitive pricing with projects ranging from $10,000 to $300,000, providing strong value for cost. Clients appreciate their personalized service and effective project management, ensuring seamless IT transitions and security enhancements.
While generally positive, some feedback suggests that 7tech could improve by addressing manpower challenges. Increasing staff could enhance their capacity to meet growing client demands more efficiently.
Seamless Project Management
The company is recognized for its effective project management, delivering on time and maintaining transparency throughout the process. Clients appreciate their structured approach and the ability to adapt to schedule changes smoothly.
Strong Personal Client Relationships
7tech is noted for building personal, trusting relationships with clients. Their personalized attention and dedication to understanding client needs contribute to long-term collaborations and client satisfaction.
Support for Nonprofit Organizations
The company is especially effective in supporting nonprofit organizations, offering tailored solutions that align with their unique requirements and budget constraints, enabling them to focus on their missions.
Proactive Approach to Cybersecurity
7tech is proactive in addressing cybersecurity threats, offering training, audits, and intentional phishing exercises to bolster client defenses against potential attacks.
Expertise in Cloud-Based Solutions
7tech's proficiency in transitioning businesses to cloud-based solutions is frequently highlighted. They execute seamless migrations and offer ongoing support, ensuring data integrity and system reliability.
"All levels of the organization were engaged and responsive."
Mar 29, 2023
CEO, STARRY, Inc.
Richard Singleton
Verified
Other industries
Georgetown, Texas
51-200 Employees
Online Review
Verified
Juern Technology was hired to transition a family nonprofit's network from legacy server to the cloud. They ensure the network's security and provide managed IT services on an ongoing basis.
Juern Technology has completed the initial project on time without any network downtime or loss of data. All team members are dedicated to the project's success and the client's satisfaction. The client values the partnership with the prompt, communicative, and open-minded team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of STARRY, Inc.
Describe what your company does in a single sentence.
STARRY provides at-no-cost non-profit family counseling, fatherhood support, and family preservation services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Juern Technology to accomplish?
Transition from server-based to cloud-based services.
Improve customer service.
Ensure optimal network security.
SOLUTION
How did you find Juern Technology?
Referral
Why did you select Juern Technology over others?
Great culture fit
Good value for cost
Referred to me
Company values aligned
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
STARRY chose Juern to transition a legacy server-based network to a cloud-based network within a managed IT context. The project transitioned STARRY to a SharePoint platform with MS365 applications. The project was designed to be a turnkey solution with ongoing customer support to overcome failures of a previous IT company's poor performance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timely completion of the project (project was completed as promised)
No loss of data (no data was lost)
Network up time and seamless transition from server to cloud (no network downtime occured)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Juern provided tremendous project management. All levels of the organization were engaged and responsive. Fantastic customer service was provided, with openness to feedback, timely responses, clear communication, and collaborative engagement.
What was your primary form of communication with Juern Technology?
Virtual Meeting
What did you find most impressive or unique about this company?
The customer service experience was and has been second to none among IT services that STARRY has experienced in the past. The clarity, confidence, and care shown by Juern is a phenomenal resource, allowing STARRY to focus on our vital mission and not be saddled with IT headaches that distract us from serving children and families.
Are there any areas for improvement or something Juern Technology could have done differently?
Juern provided STARRY excellent service, meeting or exceeding all expectations. There's really nothing that could have been done differently to improve on their engaged, dynamic, and trusted professionalism.
RATINGS
5.0
"The best IT experience our organization has ever exeperienced. We highly recommend the leadership, staff, and service provided by Juern Technology!"
Quality
5.0
Service & Deliverables
"Juern serves with professionalism and delivers on their promises."
Schedule
5.0
On time / deadlines
"Juern consistently meets or exceed expectations with timeliness of services delivered."
Cost
5.0
Value / within estimates
"IT is a significant cost to any organization, but the investment in Juern continues to provide tremendous value."
Willing to Refer
5.0
NPS
"We have and will continue to refer any and all who have IT needs to the great folks at Juern Technology. They have earned our respect, trust, and confidence.
IT Services & Cybersecurity for Water Tech Company
CybersecurityIT Managed Services
Threat/Attack Simulations
+5
Confidential
Jan. 2019 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They’re very progressive and innovative.”
Dec 15, 2020
Technical Intelligence Supervisor, Water Fleet
David Meyers
Verified
Utilities
San Antonio, Texas
51-200 Employees
Phone Interview
Verified
Juern Technology provides cybersecurity and IT services for a mobile water and wastewater technology company. Their work includes cybersecurity training, audits, and intentional phishing.
Juern Technology’s work is impeccable. The team is personable, conscientious of client goals, and always goes the extra mile to ensure cybersecurity protocols are followed. Customers can expect a diligent team that is on the cutting edge of the latest technology.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the technical intelligence supervisor at a mobile water and wastewater technology company. I oversee all of our IT, data, and software.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Juern Technology?
I wanted to push our focus into cybersecurity.
SOLUTION
What was the scope of their involvement?
They provide all of our redundancy in our cloud storage, cybersecurity training, audits, intentional phishing, and other things of that nature.
How did you come to work with Juern Technology?
Neal (Founder) had a prior relationship with our CEO and he was helping us with IT. When we got bigger, we went to a bigger IT partner but missed the specialized attention and felt we were open to cybersecurity attacks. We decided to shift back to Juern Technology and have been happy ever since.
How much have you invested with them?
They’re priced very competitively.
What is the status of this engagement?
We started working together in January 2019, and our work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’re very progressive and innovative. They’re rarely complacent and they deliver a good, quality experience.
How did Juern Technology perform from a project management standpoint?
I really enjoyed interfacing with Neal. He’s very conscious of the challenges our company faces and it’s a very personal relationship. He’s very accountable. The whole team is respectful of our time and they always help push things along.
What did you find most impressive about them?
The personal relationship they offer and the innovation of the team really stand out.
Are there any areas they could improve?
No, nothing comes to mind.
Do you have any advice for potential customers?
Keep the line of dialogue open and make your needs present. Transparency is the best policy with them and they’re always willing to work through the elephant in the room.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Management & Cybersecurity for Nonprofit
CybersecurityIT Managed Services
Cloud Server Migration
+4
Less than $10,000
Sep. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re great communicators and they’re local."
Nov 5, 2020
CEO, Meals on Wheels San Antonio
Vinsen Faris
Verified
Other industries
San Antonio, Texas
51-200 Employees
Phone Interview
Verified
Juern Technology provides IT services for a nonprofit meal delivery nonprofit. They migrated from the previous internet service provider to the Microsoft 365 environment. The team focuses on security.
Juern Technology remains transparent and honest with hiding any forgotten issues. Their project management and communication skills are spot on and offer input. Keeping flexible, they adapt to schedule changes and share their worksheets and charts.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Meals on Wheels San Antonio, an almost 50-year-old nonprofit organization serving the South Texas region. We primarily serve home-delivered meals, but we also operate Alzheimer’s activity centers.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Juern Technology?
We had been using a technology provider that was cloud technology, but it was getting dated and it was more of a terminal server environment. I think the company was probably moving in another direction of a business line and this wasn’t front and center like it was. We needed something fresh, agile, something that was more pertinent to today and could change with the changing times. With this other group, it wasn’t feeling that way and it was clunky.
SOLUTION
What was the scope of their involvement?
Juern Technology provides a virtual IT person to help anyone with any problems whether it’s a Microsoft product or specialized software that we use in our work. One of our main concerns has always been security and ransomware attacks; we have to have everything HIPPA compliant. As a nonprofit, we have a lot of donor information on clients and we would hate for that information to get out. They make sure that everything is as secure as possible and staying up to date. The team offers ongoing training with the staff as well. Juern Technology migrated us from the previous internet service provider to the Microsoft 365 environment.
What is the team composition?
We work directly with Neal (President) and 2–3 other people. Once we got up and running, we worked directly with the help desk.
How did you come to work with Juern Technology?
I had seen them in the community and was hoping to get more local once we realized things with our previous provider were going downhill. Around that time, I had gotten a direct mail piece from Juern Technology inviting me to a webinar and we connected through that.
How much have you invested with them?
We’ve spent about $10,000, which is not nearly as much as we expected.
What is the status of this engagement?
We officially began working together in September 2020 and the relationship is still ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve been very open and honest without trying to hide any issues or things that slipped through that we forgot about.
How did Juern Technology perform from a project management standpoint?
They are spot on. Juern Technology has their worksheet and charts and they share them all. They keep us up to speed with what’s going on. We had some schedule adjustments and had input in getting that done and they were one of the best that I’ve ever had in any type of project management effort.
What did you find most impressive about them?
They’re great communicators and they’re local. One of the problems we had with our other provider was the response time was slow. The provider responded electronically and it was oftentimes hard to get a person on the phone.
Are there any areas they could improve?
Some of our workstations didn’t have enough RAM to operate in the Microsoft 365 environment as well as they could and if we had known that ahead of time we could have been ready for it. The other part primarily came from our side but we failed to fill out the paperwork for our internet fax line and we scrambled to get it done.
Do you have any advice for potential customers?
Tell them upfront what your expectations are and what you’re looking to achieve. Don’t hold anything back because the more Juern Technology knows about your business, the more they can do with anticipation and planning down to the implementation.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Management & Cybersecurity for General Contracting Co
IT Managed Services
Cloud Server Migration
+2
$50,000 to $199,999
Oct. - Jan. 2019
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They care about their customers and they care about their reputation."
Jul 31, 2020
Operations Manager, Gomez Floor Covering
Robert Nocito
Verified
Other industries
San Antonio, Texas
11-50 Employees
Phone Interview
Verified
Juern Technology provided IT systems security support to improve antivirus protection. This included migrated the file access to a new cloud and installing backup devices.
As a result of Juern Technology’s work, the client had no more compromises to their network or data systems. The team at Juern Technology had excellent communication and project management skills. They continue to be responsive and quick to solve problems.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the operations manager at a general contracting company.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with Juern Technology?
We approached them for antivirus protection and data security for the IT systems at our company.
SOLUTION
What was the scope of their involvement?
We moved our central data and file access to their cloud, and we moved our accounting software back to hard drives in our corporate office. Thy installed devices for daily backups of data. They also implemented remote access for both our file database and our accounting system with different levels of security. They streamlined the entire process and made everything much more seamless.
What is the team composition?
I think there were about 6 people assigned to work with us including Neal (President) and Steve (Technical Manager).
How did you come to work with Juern Technology?
I did some research on providers. I gave them a call, and they were exceptionally responsive. I called their references, and each reference gave glowing reviews.
How much have you invested in them?
We spent about $90,000.
What is the status of this engagement?
We started working with them in October 2019. The transition was completed within about a month.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
There have been no data breaches or compromises to our system. In contrast, with our two previous providers, we had multiple security issues where our systems were compromised. They fit in seamlessly with our company, it felt like they were instantly part of our team.
How did Juern Technology perform from a project management standpoint?
Their communication and project management was great. They always let us know when different tasks were to be completed and who was the point of contact for each task.
What did you find most impressive about them?
They care about their customers and they care about their reputation. They even took the time to provide professional development advice to one of our employee’s kids.
Are there any areas they could improve?
I really can’t come up with anything.
Do you have any advice for potential customers?
Pick up the phone and talk to them. It’s that easy.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
IT Services for Mechanical Electrical Company
IT Managed Services
Hardware
+2
$200,000 to $999,999
Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They offer a personal touch to their client in their work.”
Jan 14, 2020
Partner, Texas Chiller Systems, LLC
Robert Uhl
Verified
Utilities
San Antonio, Texas
11-50 Employees
Phone Interview
Verified
Juern Technology handles all aspects of IT services and support for a mechanical and electrical contracting company. They addressed concerns with hardware during a large-scale office relocation.
Fostering a long-term connection with their partner, the team has consistently prioritized and allocated resources to their partner’s account to get the job done. They’ve inspired a collaboration based on comfort and confidence, always making themselves available to the client.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the managing partner of a mechanical and electrical contracting company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Juern Technology?
We’ve grown relatively fast over the last 10 years, so we needed them for day-to-day IT services. Within the last year, they helped us with our IT infrastructure relocation.
SOLUTION
What was the scope of their involvement?
They helped us address hardware concerns upfront, growing to understand our growing company and its challenges pretty quickly. In our last location, they were aware of our major IT and hardware concerns. We addressed those as part of our relocation. They delivered the hardware to us and handed some of the installations. In addition, they were responsible for all of the commissioning and system startup.
What is the team composition?
There were probably 4–5 working with us at any given time. At some point or another, we’ve probably worked with everyone on their team. At first, as their company was starting up, we worked only with Neal (President, Juern Technology).
How did you come to work with Juern Technology?
The founder of their company had a connection with another company that we bought hardware from. Based on the pleasantries, we reached back out to him to set up the hardware. At the time, we were looking for an IT provider. He seemed like he was capable of providing the products and services needed. Our reliance on them has grown over time.
How much have you invested with them?
We’ve likely spent about $300,000 in total with them.
What is the status of this engagement?
We started working with them in 2012, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I’ve received positive feedback from my team about their skills and capabilities. We know that we’re not their only customer, but they’ve been able to help us through all of our problems with minimal delays. Oftentimes, they can get on it right away or point us in the right direction.
How did Juern Technology perform from a project management standpoint?
We don’t have any regularly scheduled interactions. Our team will email them if we run into a problem. They’ve set up a help desk email that we utilize. If there something urgent, we call into their help desk. About once every month, we see them in-person. The majority of our issues are handled remotely.
What did you find most impressive about them?
They offer a personal touch to their client in their work. When we call them, we’re often on the phone with someone we know and have a history with. At some point, we’ve talked to all of their go-to guys. I’m able to voice my concerns, and we work on a solution.
Are there any areas they could improve?
They struggle with manpower, like many in this industry. But, they’ve been able to add some staff members and have consistently done a great job for us.
Do you have any advice for potential customers?
Early communication is important, especially if it’s a larger project like our office relocation. Because we brought the project to them early, they were able to do a hardware inspection to gain a clear understanding of our needs and goals. Everyone was on the same page, and the project was successful.
RATINGS
5.0
"They’re a great ally, and we consider them to be a critical part of our team."
Quality
5.0
Service & Deliverables
"Normally, the quality of services is great, and our needs are understood."
Schedule
5.0
On time / deadlines
"They’ve hit all our deadlines."
Cost
4.0
Value / within estimates
"They’re not the cheapest, but we’re paying for a quality service."
Willing to Refer
5.0
NPS
"I’d have no hesitation recommending them to anyone.
Wireless Networking for Academic Institution
Other IT Consulting and SI
$50,000 to $199,999
May - June 2016
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The team's expertise allowed them to recommend optimal solutions."
Apr 23, 2019
Network Administrator & Technology Director, San Antonio Christian School
David Hoeft
Verified
Education
San Antonio, Texas
51-200 Employees
Online Review
Verified
Juern Technology implemented a cloud-controlled WiFi network, planning access points and installing hardware. They also configured the management dashboard.
The network has satisfied the robust needs of a new computing program. Thoughtful and attentive, the team accurately understood project goals. Their ability to explain technical concepts makes them an attractive vendor.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I serve as the technology director and network administrator for San Antonio Christian School.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Juern Technology?
We contracted Juern Technology to design and implement a WiFi network for our campus.
What were your goals for this project?
We wanted to provide a robust, campus-wide wireless network to serve the needs of an anticipated one-to-one computing program. In this program, each student would have the ability to access course materials using an electronic device.
SOLUTION
How did you select this vendor?
After reviewing our current vendor’s proposal for expanding our wireless network, we invited Juern Technologies to propose a controllerless WiFi system. We hired Juern Technologies because we liked their proposed system, implementation plan, and their additional support.
Describe the project in detail.
The team evaluated our campus to decide how to localize and install the access points. During the implementation, they installed hardware, supervised the installation of additional cabling, and configured the cloud-based system. They also provided training so that internal stakeholders could manage the system.
What was the team composition?
Neal (President, Juern Technology) was our primary consultant. He brought in his team to install the hardware while he configured the management dashboard.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our one-to-one computing program has been a success, demonstrating the capability of the WiFi network to meet our needs.
How effective was the workflow between your team and theirs?
Neal worked directly with me, helping me understand the technical aspects of system management. He effectively understood our goals, which was reflected in the successful implementation of his initial plan.
What did you find most impressive about this company?
The team’s expertise allowed them to recommend optimal solutions. We were confident in Neal’s proposals because he effectively explained the rationale behind his decisions.
Are there any areas for improvement?
We have no recommendations for improvement at this time.
RATINGS
5.0
"We are very happy with the partnership."
Quality
4.5
Service & Deliverables
"It was a high quality hardware install with excellent implementation."
Schedule
4.5
On time / deadlines
"The were no reschedules. The job was finished as scheduled."
Cost
5.0
Value / within estimates
"The cost was very reasonable."
Willing to Refer
5.0
NPS
"We will continue to recommend them.
Showing 1-6 of
6 Reviews
Our Story
Led by founder and CEO Neal Juern, 7tech is powered by 30+ full-time, U.S.-based IT experts across cybersecurity, engineering, support, and operations. From San Antonio, Austin, Dallas, and Houston, the team supports Texas businesses with responsive service, practical guidance, and a culture shaped by seven core values: empathy, integrity, urgency, prevention, ownership, maximum effort, and uncommon care.
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