Eleken

BACKGROUND

Please describe your company and position.

 I am the Product Manager of a Sales Automation Platform

Describe what your company does in a single sentence.

Sales automation platform - we automate finding the right people to contact, and reach out to them using both LinkedIn & email.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Product design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired a UX designer from Eleken to support our product team. The goal was to refresh our products design and build new feratures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased product growth by active users and conversion rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely quick delivery times.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Offered a 3-day trial to test them before signing up for anything. Their design expertise is unparalleled.

Are there any areas for improvement or something Eleken could have done differently?

Nope, all good!

BACKGROUND

Please describe your company and position.

I am the CEO of Kaluto

Describe what your company does in a single sentence.

Match candidates with various high-tech companies using AI-based tools

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design the our main system

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged in a comprehensive collaboration with the UI/UX company, undertaking a variety of tasks to enhance our digital presence and user experience. The scope of work included a thorough analysis of our existing interfaces, user feedback integration, and the design and implementation of intuitive and visually appealing user interfaces. 
The team excelled in creating wireframes, prototypes, and mockups, allowing us to visualize and refine the user journey. Additionally, their expertise extended to the development of responsive designs, ensuring seamless user experiences across various devices.
Key deliverables encompassed the delivery of finalized design assets, interactive prototypes for user testing, and comprehensive documentation outlining design principles and guidelines for future implementations. The UI/UX company consistently demonstrated a keen understanding of our brand identity and user demographics, resulting in deliverables that not only met but exceeded our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Prototype Testing: Initial testing of UX prototypes demonstrated positive user interactions and feedback, setting a strong foundation for the production phase. 
• Usability Testing: Users involved in usability testing reported improved ease of use and navigation, highlighting the effectiveness of the proposed design changes. 
• Feedback Integration: Eleken efficiently incorporated feedback loops, ensuring that user insights were actively considered and applied to refine the user experience. 
• Development Progress: The collaboration has seamlessly integrated UX enhancements into the development process, positioning us well for a smooth transition to production. 

While these outcomes are pre-production, they serve as valuable markers of the positive impact Eleken is making on our UX. We are optimistic about the forthcoming production phase and anticipate even more significant success as we implement these enhancements across our SaaS platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eleken demonstrated excellent project management: 

• Timely Deliveries: Consistently met project milestones. 
• Responsive Communication: Proactively communicated updates and addressed concerns promptly. 
• Adaptability: Flexible in accommodating changing requirements and feedback. 
• Issue Resolution: Quickly acknowledged and resolved issues, fostering a positive collaboration. 
• Stakeholder Involvement: Actively engaged key stakeholders, ensuring alignment with expectations. 
• Documentation: Provided thorough documentation for a smooth development process and future reference. 

Overall, Eleken exhibited professionalism and commitment, contributing to the success of our collaborative project.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Eleken was their exceptional ability to blend creativity with practicality. Their unique approach to UX design seamlessly integrated innovative ideas with a keen understanding of our business goals. This balance resulted in solutions that looked impressive and functioned effectively, contributing significantly to an enhanced overall UX. 
Additionally, their commitment to transparent communication, proactive problem-solving, and adaptability showcased a level of professionalism that set them apart. Overall, it was the combination of creative excellence and pragmatic execution that made Eleken a standout partner for our project.

Are there any areas for improvement or something Eleken could have done differently?

Our collaboration with Eleken was highly successful!

BACKGROUND

Please describe your company and position.

I am the CEO of Digazu.

Describe what your company does in a single sentence.

Consulting and Software Products in the Data Domain.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

Review and improve our designs for a new application

SOLUTION

How did you find Eleken?

Direct sales

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are building a new collaborative application focusing on value creation in data programs. Roman, the designer, helped us design end-to-end user experiences for all the application roles across all their business scenarios. 

The deliverables were a full set of Figma files that were produced iteratively based on our continuous feedback. Since we already had the first version of the application available, we implemented the designs as soon as possible and got reviews from that as well (comparisons between design and implementation).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Full set of screens/mock-ups nicely organized based on the user stories

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had daily collaborative meetings and intra-day collaboration through the Figma collaborative review process and Slack if needed.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their pure focus on UI/UX and related expertise stood out.
• Good communication
• Force of proposal

Are there any areas for improvement or something Eleken could have done differently?

--

BACKGROUND

Please describe your company and position.

I am the CEO of Draying.io

Describe what your company does in a single sentence.

SaaS platform that digitizes and optimizes the drayage/haulage process for freight forwarders, freight brokers, BCOs, and any company that needs to move containers for import or export purposes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Refresh and improve the current design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Specialized and demonstrable experience in the UI/UX for SaaS companies

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and improve certain flows to make the platform easier to learn for new users and better to manage for existing users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Screen and elements designs on Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anna was very proficient and professional, we did extensive and detailed work over every single flow and screen. Everything was delivered on time and properly.

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry. Anna was very capable of understanding the whole process, the user's needs, and the product.

Are there any areas for improvement or something Eleken could have done differently?

In my opinion they were very easy to work with, the whole team is fantastic.

BACKGROUND

Please describe your company and position.

 I am the VP of Product of a software company 

Describe what your company does in a single sentence.

We provide cyber supply chain risk management data, software, and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

Product UI and UX design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Clear project plan

How many teammates from Eleken were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

Create a user experience that combines elements from various product offerings, from vendor risk management to hardware & software risk illumination to risk registers and remediation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Design system
• clickable prototypes
• UI/UX for new product experience,
• report templates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is incredibly responsive and always ahead of timelines. Project management was flawless.

What was your primary form of communication with Eleken?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Eleken clearly demonstrated the project plan during the pre-sales cycle. They are polished and bring strong creativity. Their workers are heavily engaged, and it's clear they have a passion for what they do.

Are there any areas for improvement or something Eleken could have done differently?

Eleken delivered exactly what we were looking for.

BACKGROUND

Please describe your company and position.

I am a Manager of Sessionboard

Describe what your company does in a single sentence.

Best in class speaker and content management solutions for event conference planners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design new features (UI/UX)
• Consolidate existing design system
• Improve design to dev handover

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned
• Other

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved timeline for design work completion
• Higher quality of work resulting in less dev time wasted / design rework

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timeliness never an issue
• Flexible in scope of work
• Responsive when communicated with

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a strong team and are truly interested in understanding our business problems and monitoring performance.

Are there any areas for improvement or something Eleken could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the CEO of a software company 

Describe what your company does in a single sentence.

Developing software for the hospitality industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UX/UI design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Understanding of SaaS

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UX and UI design, providing Figma sketches

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing providing Figma sketches

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are very happy with the comunication

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge of Figma was impressive.

Are there any areas for improvement or something Eleken could have done differently?

Just some minor things that we iterate to shape the process even better

BACKGROUND

Please describe your company and position.

I am the CTO of Uppwise

Describe what your company does in a single sentence.

Uppwise is a leading provider of Strategic Portfolio Management (SPM), Adaptive Project Management & Reporting (APM) and Collaborative Work Management (CWM) solutions. Uppwise enables Enterprises to connect strategies to execution and executives to teams. Headquartered in Italy, Uppwise has operations in Europe, Asia and USA with distribution, implementation and support channels worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UI/UX product review
• Competitors analysis

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fit our budget
• Option to have a trial of their services

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

complete UI redesign and UX improvements of a newly created product making sure to reach an high quality result by liming impact to the existing product and effort required to get the new designs implemented

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

design work was defined, discussed and distributed using well-known design products which means deliverables were discussed and evolved on a daily basis

Describe their project management. Did they deliver items on time? How did they respond to your needs?

deliverable were always shared on time and feedbacks absorbed with ease

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Eleken deliverables have been perfectly in line with initial expectations. They made our collaboration extremely effective and productive. Also, the ability to collect and always take into account our needs

Are there any areas for improvement or something Eleken could have done differently?

Nothing relevant

BACKGROUND

Please describe your company and position.

I am the Founder of a software company 

Describe what your company does in a single sentence.

Our company provides cloud business execution software to help companies manager their finances and operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• User Experience Mapping
• User Interface Design

SOLUTION

How did you find Eleken?

• Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Eleken to provide UI Design services to assist us in building out our MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For the designs, we built out a plan and worked closely with our designers to build the overall app framework and screens in Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team did a great job and delivered on time. They were very responsive to our feedback and communicated well throughout the project.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very collaborative and works well without development team.

Are there any areas for improvement or something Eleken could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Managing Partner of ClearPoint Strategy

Describe what your company does in a single sentence.

We are a B2B SaaS company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Redesign current features in our application
• Implement an MUI design toolkit so that our application would be consistent
• Design new features in our application

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Eleken designed the new feature in Figma. We had an unlimited number of iterations on the design. Ultimately they also designed a UI toolkit so that a developer could quickly and easily put this design into action.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed figma file.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive and met all of our timing expectations (as well as delivered a beautiful project that thought through all of the useability needs).

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

Not only did they provide good designs, but they could explain why they chose the designs and give us the research to show why a particular component should work they way they were suggesting. They also went above and beyond many times during the course of the engagement.

Are there any areas for improvement or something Eleken could have done differently?

We have been extremely happy with their work and are working with them on other projects.