Web Design
Confidential
Aug. - Oct. 2021

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed with their agile development and receptiveness to our concerns."

Nov 15, 2021

Managing Director, Healthcare & Fertility Center

Anonymous

Other industries
Thiruvananthapuram, India
1-10 Employees
Phone Interview
Verified

A healthcare and fertility center engaged with 4steps Marketing to build and design a WordPress website. The team modernized the visual aspect of the platform and made it user-friendly.

Thanks to 4steps Marketing, the client is able to improve their web traffic by 20%. The team delivered the final output while strictly adhering to the timeline, and the internal stakeholders were particularly impressed with their quick response time.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a healthcare and fertility center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 4steps Marketing?

We needed someone to design our website.

SOLUTION

What was the scope of their involvement?

4steps Marketing built and designed our website from scratch through WordPress. They delivered a modern-looking platform that’s user-friendly and contains an abundance of information about our institution.

What is the team composition?

Our primary contact was the owner.

How did you come to work with 4steps Marketing?

We came across them through a YouTube video and we chose them because they were very knowledgeable in their field.

What is the status of this engagement?

We worked together from August–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team was able to deliver their project on time and on budget, and we’ve also seen a 20% increase in traffic since launching the newly designed website.

How did 4steps Marketing perform from a project management standpoint?

We typically communicated through phone and WhatsApp.

What did you find most impressive about them?

We were impressed with their agile development and receptiveness to our concerns.

Are there any areas they could improve?

There’s nothing they could improve on because they’ve delivered exactly what we needed.

Do you have any advice for potential customers?

I would recommend providing all the details of the project at the beginning of the project rather than during the development.

RATINGS

4.5

4steps Marketing

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