404 // Software crafters Review Insights

Overall Review Rating

4.8

Quality 4.9
Schedule 4.8
Cost 4.4
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Project Management

404 // Software crafters was commended for organized, responsive project management. They communicated effectively, met deadlines, and handled adjustments proactively, leading to successful project outcomes.
Timely Delivery and Problem Solving

Clients consistently noted the timely delivery of projects and 404 // Software crafters' dedication to problem-solving, showing professionalism and a willingness to overcome roadblocks.
Rapid Integration and Delivery

Clients praised 404 // Software crafters for quickly integrating into projects and delivering solutions faster than expected. Their ability to start contributing from day one was highlighted as impressive.
High Technical Craftsmanship

The company's technical expertise and craftsmanship were consistently praised. Clients valued their experience and the quality of solutions, including banking-grade security and reliable app architectures.
Potential for More Frequent Check-ins

While generally positive, a client noted that more frequent check-ins could improve alignment during certain project stages. This suggests room for enhancement in communication frequency.
Proactive and Collaborative Approach

404 // Software crafters is noted for understanding business contexts and collaborating closely with clients. They contribute valuable ideas, acting more as partners than vendors, which clients appreciate.

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404 // Software crafters Reviews

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AI Agents AI Development Custom Software Development
Chatbots & Conversational AI Customer Service AI Agents Workflow AI Agents
Confidential
Dec. 2025 - Jan. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything they did was good."

Apr 8, 2026

Corporate Director, Detecno

Ruben Tanus

Information technology
Monterrey, Mexico
51-200 Employees
Online Review
Verified

404 // Software crafters configured an AI bot for an IT company. The bot was designed for supporting, attending to and responding to more than 1,000 tickets per month.

The new solution reduced response time and improved the client's efficiency in serving customers — in fact, they went from 72 hours to only 2 hours. 404 // Software crafters delivered items on time, and their commitment to quality was evident in every aspect of their outputs.

BACKGROUND

Introduce your business and what you do there.

I'm the corporate director of Detecno, an IT company that offers innovative solutions for the generation and management of electronic documents, helping organizations optimize processes, improve operational efficiency, and reduce costs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 404 // Software crafters?

We needed to automate processes with AI.

SOLUTION

What was the scope of their involvement?

404 // Software crafters configured a bot for customer service. The bot was directly for support, attending and responding to more than 1,000 tickets per month and escalating when it was necessary to talk to a human.

What is the team composition?

We worked with 2–5 teammates from 404 // Software crafters.

How did you come to work with 404 // Software crafters?

We found them on LinkedIn. We chose them because they were a great culture fit, had good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We worked together from December 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We reduced the response time and improved our efficiency in attending to customers. We went from 72 hours to respond to only two hours. Moreover, our NPS went from 60 to 80.

How did 404 // Software crafters perform from a project management standpoint?

They delivered on time.

What did you find most impressive about them?

Everything they did was good.

Are there any areas they could improve?

No, everything they did was good.

RATINGS

5.0

Mobile App Development
Financial Mobile App Development
Confidential
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I'm impressed with 404 // Software crafters' technical craftsmanship, experience, and values alignment."

Apr 29, 2026

COO & Co-Founder, Fidi

Ezequiel Martin

Financial services
Chile
11-50 Employees
Online Review
Verified

404 // Software crafters has developed a mobile app with banking-grade security and an easy-to-use UX for a fintech infrastructure company. The team has handled the app's backend and integrations.

404 // Software crafters has delivered working prototypes that keep evolving. The team has achieved 99.9% uptime, resolved 90% of bugs in the same day, and delivered with 95% accuracy in timelines. Their technical craftsmanship, experience, and alignment of values are commendable.

BACKGROUND

Introduce your business and what you do there.

I'm the COO and co-founder of a fintech infrastructure company for banks and enterprises.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 404 // Software crafters?

We needed help building digital channels for our infrastructure.

SOLUTION

What was the scope of their involvement?

404 // Software crafters has developed a full-fledged mobile app with banking-grade security and an easy-to-use UX. The team has also handled the backend of the app and integrated it into several other systems of record.

What is the team composition?

We've worked with 2–5 teammates from 404 // Software crafters.

How did you come to work with 404 // Software crafters?

Someone referred 404 // Software crafters to me, and I chose them because our company values aligned.

What is the status of this engagement?

We started working with 404 // Software crafters in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

404 // Software crafters has delivered working prototypes that keep evolving. The team has achieved 99.9% uptime, resolved 90% of bugs in the same day, and delivered with 95% accuracy in timelines.

How did 404 // Software crafters perform from a project management standpoint?

404 // Software crafters' project management is lightweight and efficient. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

I'm impressed with 404 // Software crafters' technical craftsmanship, experience, and values alignment.

Are there any areas they could improve?

We could have benefited a lot more from 404 // Software crafters' expertise.

RATINGS

5.0

Showing 11-12 of 12 Reviews

Our Story

We are 404 Crafters, a cross-functional software team rooted in agile and continuous learning. Our engineers, designers and leaders pair, practice TDD, CI/CD and Extreme Programming to accelerate feedback and deliver high‑value features. We prioritize people, long‑term client partnerships and professional growth, mentoring and safe collaboration. Co‑founders lead technology, business and research; our track record is steady product agility and technical excellence.

What Sets Us Apart

Productive partnership

We choose long-term win-win relationships. By working side-by-side with our clients and sharing business goals we help them achieve business agility and growth, innovation and technical excellence, impacting culture, teams and products.

People focused

Great software is built around motivated individuals. In a trusted, diverse and psychologically safe environment, people can learn, enrich their skills and grow as software professionals.

Professionalism & Excellence

A continuous learning culture is part of who we are. We work daily on our upskilling by deepening our expertise in technology, software design and Extreme Programming practices. By collecting feedback and reflecting regularly on our practices and processes we increase our effectiveness.

Quick Facts

Tools and Technology

Slack

Google Meet

Trello

Notion

Google Drive

Google Docs

Google Sheets

GitHub

GitLab

Premier Verified means Clutch independently confirmed 404 // Software crafters is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 11 verified client reviews averaging 4.8 stars.

Learn More

Verified Client Reviews: 11

Overall Review Rating: 4.8

Source: Clutch

Last Updated: September 11, 2026

Business Entity

Business Entity Name	Proyecto 404 SAS
Jurisdiction of Formation	Argentina
Date of Formation	October 4, 2018
Status	Active
Last Updated	August 27, 2022
ID	30716195380

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	August 27, 2022

Learn More About The Clutch Verification Process

Locations (1)

Campos Salles 1966 Buenos Aires, Argentina C1429

10 - 15

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Detecno

(1)

Rubén Tanus

Fidi

(1)

Ezequiel Martin

IT Patagonia

(1)

Martin Barrio

Additional Connections

(1)

404 // Software crafters

AI agents ready to scale

2 Languages that we service

1 Locations

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Reviews

404 // Software crafters Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Project Management

Timely Delivery and Problem Solving

Rapid Integration and Delivery

High Technical Craftsmanship

Potential for More Frequent Check-ins

Proactive and Collaborative Approach

Reviews mentioning:

404 // Software crafters Reviews

AI Agents for IT Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Mobile App Development for FinTech Infrastructure Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

What Sets Us Apart

Quick Facts

Tools and Technology

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with 404 // Software crafters on Social

Connections

Detecno

Fidi

IT Patagonia

Additional Connections