1Brand Design

BACKGROUND

Please describe your company and your position there.

The Marks Group’s CRM consultants are small business experts who align business needs with the best platforms available. I serve as VP of operations, making sure all projects are moving smoothly as well as scoping out projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 1Brand Design?

They developed our training platform for users of Zoho CRM and other apps.

What were your goals for this project?

We wanted a great platform with a simple interface and a shopping cart backend to charge subscriptions for the service.

SOLUTION

How did you select this vendor?

We've known them for a long time and they’ve always provided quality work for our other websites.

Describe the project and the services they provided in detail.

They managed and set up our shopping cart backend and our frontend marketing site. They also managed and developed our video streaming pages, which are connected to another product for hosting. The streaming pages include a chat area and a ratings area. They built the shopping cart in WooCommerce.

What was the team composition?

We worked with a small group of developers. The web designer served as a task manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It’s been a great lead gathering site, which has really helped our consulting wing. While it has not brought in the subscribers that we wanted, we’ve found the development process satisfactory.

How was project management arranged and how effective was it?

We used Trello to manage tasks, get updates, and track issues.

What did you find most impressive about this company?

Their flexible style made a difference. We changed our minds a lot and there were never any arguments about it. We really appreciated that because we're a small business. We run lean and mean and so can they.

Are there any areas for improvement?

No, not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I'm a senior marketing manager at a financial services institution. We purchase deferred payment streams from structured settlements and annuities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 1Brand Design?

They've helped with a lot of different projects. We wanted to improve our conversion rates for paid search campaigns to generate more call volume and web form volume. They also did website management for us in WordPress. We use a different platform for our main site, but several of our smaller sites needed management.

SOLUTION

What was the scope of their involvement?

They built new landing pages, and they helped with campaigns and display ad design. They also helped us build a microsite from scratch. We had a concept, which they executed for us. They were involved in both the design and development of these sites. They designed concepts and created all the code. Then, he handed off the products to our developers.

We provided some sketches in one instance; otherwise, all the design came from them. They did all the backend enhancements and any SEO improvements that would help the pages rank better. They also developed the content for these pages.

For a time, we didn't have brand guidelines, so, early in our relationship, they had more creative freedom. After about five years of collaboration, we put more standards in place, but they had no trouble adapting to those guidelines.

What is the team composition?

We work directly with the owner and founder, but I know he has a team that works under him.

How did you come to work with 1Brand Design?

The relationship was in place when I joined the team. I believe a colleague referred them. We've maintained the relationship with them because the owner is so easy to connect with. He's always available, and the team goes out of their way to answer our calls. They're also the most affordable option we've ever had.

How much have you invested with them?

We've spent around $250,000-$500,000 in the past four years. We've worked on a lot of projects together.

What is the status of this engagement?

I started working with them in March 2015, but the relationship goes back further. Our work together is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Clicks and conversion rates for every page they designed outperformed anything we had before. Across the board, we saw an increase in web forms, calls, and leads for our business.

How did 1Brand Design perform from a project management standpoint?

They check all the boxes, and their project management is solid. We share screens through Webex, and most of our communication is though phone and email. They occasionally fly out to meet us in person.

What did you find most impressive about them?

Their design is solid, their attention to detail and flexibility are excellent, and they accept a lot of extra feedback from us. They're exceptionally accommodating, and they bend over backward for us.

Are there any areas they could improve?

My experience with them is great, and they make my life so much easier. I work with several partners, but 1Brand is the one I never have to worry about.

Do you have any advice for potential customers?

Have a detailed creative brief. Frame the project, and be available to discuss your vision.

BACKGROUND

Please describe your company and position.

I am the Owner/Principal of Vital Communications

Describe what your company does in a single sentence.

Healthcare and medical content writing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• Rebuild old WordPress website

SOLUTION

How did you find 1Brand Design?

Online Search

Why did you select 1Brand Design over others?

• High ratings
• Pricing fit our budget
• Company values aligned
• Design samples

How many teammates from 1Brand Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work involved developing a new brochure website for my small business. Pages included Home, About, Services, Clients, Portfolio, Blog and Contact.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Rebuilt old website on time and on budget
• Improved brand identity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the team was very responsive to emails and open to meeting via Zoom when needed.

What was your primary form of communication with 1Brand Design?

Email or Messaging App

What did you find most impressive or unique about this company?

They delivered an elegant website design that exceeded my expectations.

Are there any areas for improvement or something 1Brand Design could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of a construction company 

Describe what your company does in a single sentence.

Custom log and timber home designer, fabricator, and buider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• Website re-build

SOLUTION

How did you find 1Brand Design?

Referral

Why did you select 1Brand Design over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Website re-theme

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

meeting the deadline and not having budget creep

Describe their project management. Did they deliver items on time? How did they respond to your needs?

completed the project early and were very responsive

What was your primary form of communication with 1Brand Design?

Email or Messaging App

What did you find most impressive or unique about this company?

The service and response time were impressive.

BACKGROUND

Please describe your company and position.

 I am the CEO of a mortgage broker firm.

Describe what your company does in a single sentence.

A mortgage broker who provides home financing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• A Quality Website
• Great Layout
• Nice Imagery, Iconography and Video

SOLUTION

How did you find 1Brand Design?

Referral

Why did you select 1Brand Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from 1Brand Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a clean / quality website for a new mortgage broker company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1Brand hit the nail on the head as it related to the design of my website with the images, iconography, video and forms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, 1Brand made all deliverables on time and set clear expectations throughout the process.

What was your primary form of communication with 1Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1Brand Design listened to my request, provided valuable input, and ended up creating a great website for me.

Are there any areas for improvement or something 1Brand Design could have done differently?

No, this was well done.

BACKGROUND

Please describe your company and position.

I am the Design Director of FHC Marketing

Describe what your company does in a single sentence.

Design and manufacture store fixtures and displays

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• Redesign/update website

SOLUTION

How did you find 1Brand Design?

Online Search

Why did you select 1Brand Design over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from 1Brand Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update our existing website, essentially redesigning it

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Level of satisfaction with final design 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were completed in a timely manner. All delays were on our end.

What was your primary form of communication with 1Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We worked exclusively with the owner, giving him design/function freedom, and we were totally satisfied with the outcome.

Are there any areas for improvement or something 1Brand Design could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Sustainscape, inc

Describe what your company does in a single sentence.

We are a sustainable landscape designer using native and edible plants with our proprietary organic fertilizer and plant nursery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• Design a new website customized to our company mission.
• Implement new website on internet

SOLUTION

How did you find 1Brand Design?

• Referral

Why did you select 1Brand Design over others?

• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

• Deliver updated website with the potential to maximize online sales.
• Import several photos and content capturing our mission for our target market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Created website that capured our updated success with conservation, landscape design, and proprietary organic fertilizer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very timely and worked with my schedule

What was your primary form of communication with 1Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication with me was great.

Are there any areas for improvement or something 1Brand Design could have done differently?

Integrating SEO concepts

BACKGROUND

Please describe your company and position.

 I am the Principal of an it services company 

Describe what your company does in a single sentence.

We are a managed IT services company of choice for businesses between 5 to 500 employees and across various industries, such as manufacturing, construction, logistics, professional services, retail/wholesale, healthcare, non-profit, government, finance, legal, real estate, education, insurance, and restaurants/bars.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• Website Redesign
• Logo Makeover

SOLUTION

How did you find 1Brand Design?

• Online Search
• Clutch Site

Why did you select 1Brand Design over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

-Re-design and develop using a unique customized WordPress theme and Elementor PRO Page-Builder. -Update Fulton May company logo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

-Dates and Deadlines that were promised were met and exceeded by the 1Brand team. They kept us informed through the entire process and were able to get our new site up a lot faster then our previous vendor.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

-Dates and Deadlines that were promised were met and exceeded, didnt have to chase anyone for answers or timelines.

What was your primary form of communication with 1Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They made us feel like the most important client every time they talked to us, felt like we were in good hands the entire time.

Are there any areas for improvement or something 1Brand Design could have done differently?

Nothing, comes to mind

BACKGROUND

Please describe your company and position.

I am the Director of Information Technology of a manufacturing company

Describe what your company does in a single sentence.

The Cooperative produces more than 400,000 tons of raw sugar annually that once refined, is enough to serve the average annual demand of more than 9 million people.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1Brand Design to accomplish?

• Redesign our website
• Provide the ability to show our current job openings

SOLUTION

How did you find 1Brand Design?

Referral

Why did you select 1Brand Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from 1Brand Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign of the following: 

• Branding 
• Photography 
• Copywrite 
• Site Architecture

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly status meetings to provide project updates. Budget review meetings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontime, and were eager to get ahead if possible.

What was your primary form of communication with 1Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mike and team have a tremendous eye for website design. They provided many ideas and insights on how we could make our website modern and industry leading!

Are there any areas for improvement or something 1Brand Design could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a digital marketing agency named Drive Results.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 1Brand Design?

We hired 1Brand Design to redesign our company website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with Mike (the owner of iBrand Design) for many years and know he produces a high-quality product at a great price.

Describe the project in detail and walk through the stages of the project.

We had a kickoff call to discuss some basic requirements, and then 1Brand provided several designs for the home page with different color palettes to choose from before applying the final design to the rest of the site. Then we reviewed the first draft of the full website and provided edits as needed to reach the final draft and approved website.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with Mike the owner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The most important immediate outcome was that the new design stabilized the website on mobile devices providing a much better UX.

How effective was the workflow between your team and theirs?

Mike is very easy to work with and is able to streamline the communication process (i.e. eliminate extra steps that waste time) due to his experience.

What did you find most impressive or unique about this company?

1Brand Design proactively made improvements to content and copy without us having to point out every little detail.

Are there any areas for improvement or something they could have done differently?

Given the relative simplicity of our project, I expected 1Brand Design to be on point and they were.