Iterators, an SBA-certified WOSB, is a full-service accessibility testing and remediation company. We help government agencies communicate with the one in four adults in the U.S. with a disability.
Founded in 2017, we use real equipment and real testers over emulators, providing actionable solutions for every accessible hurdle. Our experience includes website and app testing and remediation, usability and quality testing, and customized accessibility solutions that ensure agencies comply with accessibility standards and deliver on the promise to create a modern digital experience for consumers.
Great software results from constant iteration and why we are named Iterators. We test and validate software daily for customers in the federal, state & local governments, higher ed, marketing, Arts, financial (Loomis) climate & environment companies, start-ups, and nonprofits.
We are Trusted Testers and rely on the Deque method too making use of the semantic checklists hitting all the relevant points for Accessibility compliance, WCAG 2.1. We work on Audit testing and training, website accessibility testing, 508 testing, mobile apps, and more. We also create Accessibility remediations of PDFs.
**Library of Congress (LOC) Contract Performance Assessment Report (CPAR), see below
Contracts and Grants Directorate| Library of Congress CONTRACTOR PERFORMANCE ASSESMENT REPORT (CPAR)
1. Customer Identification
LCSG/NLSBPD
Martys, Senior Advisor
202-xxx-xxxx
Email
Division/Service Unit
COR/Project Manager
Telephone Ext
Email Address
2. Contract Information
LCNLS22C0016
Iterators LLC
Agile based accessibility testing services
Contract Number
Contractor Name
Description of Goods & Services
8/30/2022 to 1/13/2023
Period of Performance Being Rated
Total Potential Contract Value
3.Evaluation (Please provide narrative comments in Section 4 for any rating other than Satisfactory. If evaluation item is not applicable enter N/A).
Technical quality of product or service: Exceptional
Price Performance (if applicable): Exceptional
Timely delivery or performance: Very Good
Responsiveness of program or corporate agent: Very Good
4. Narrative Comments
Iterator’s ability to perform accessibility testing is exceptional – we are extremely satisfied with their work. Our assessment of their price performance is also exceptional - their prices are very low for the type and quality of the testing work they do. Their ability to do this work in an agile fashion is very good.
Iterators LLC offers competitive pricing, fitting client budgets while delivering high value for cost. Clients appreciate their flexibility, responsiveness, and thoroughness, with no additional costs for idle time, enhancing overall project efficiency.
Clients see great potential for Iterators LLC to grow into a larger enterprise due to their strong vision and execution. They look forward to seeing the company expand its resources and client base.
Trustworthy and Ethical
Clients emphasize the trustworthiness and ethical conduct of Iterators LLC. Their transparent project management and integrity make them a reliable partner.
Room for Improved Initial Communication
While overall communication is strong, some clients noted that initial communication could have been better. However, these issues were resolved over time, leading to improved workflows.
Continual Improvement and Feedback
Iterators LLC is receptive to feedback and continually improves their processes. They own up to mistakes and work diligently to enhance their services, demonstrating a commitment to growth and excellence.
Flexible and Efficient Project Management
Clients appreciate Iterators LLC’s efficiency, flexibility, and responsiveness in managing projects. They adapt well to clients’ schedules and requirements, ensuring timely delivery of project milestones.
Thorough and Clear Documentation
Iterators LLC is noted for providing comprehensive and clear documentation, including detailed defect reports and helpful video walkthroughs. Their thoroughness aids clients in troubleshooting and improving their systems.
App Testing Services for Learning & Training Program Provider
Featured Review
Application Testing
Compliance Testing
Less than $10,000
Feb. - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were easy to work with, professional, and responsive."
May 31, 2024
VP of Engineering & Operations, Genius Learning
Jim Rowe
Verified
Education
Boulder, Colorado
51-200 Employees
Online Review
Verified
Iterators LLC was hired by a learning and training program provider for their testing and compliance services. The team was tasked with bug reporting, validation, technical issue resolution, and development staff training.
Iterators LLC completed testing thoroughly and in a timely fashion. They were efficient and flexible in working with the client's schedule, and internal stakeholders were impressed with the service provider's personable approach and work ethic.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP, Engineering and Operations of Genius Learning
Describe what your company does in a single sentence.
Genius solves the complex challenges of modern learning and training programs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Iterators LLC to accomplish?
Test Application for accessibility compliance
Complete VPAT
Educate our Development team on accessibility considerations
SOLUTION
How did you find Iterators LLC?
Online Search
diversitycertification.mass.gov
Why did you select Iterators LLC over others?
High ratings
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from Iterators LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Iterators Testing was engaged to perform comprehensive testing of our LACES web application for compliance with WCAG 2.2 AA accessibility guidelines. The key deliverables were:
Comprehensive testing and bug reporting for accessbility compliance following WCAG standards
Validation and retesting of remediated issues
Completion of VPAT Version 2.5 Accessibility Conformance Report
Training to development Staff to increase awaremeness and empathy for accessibility issues
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completed testing thoroughly and in a timely fashion
Delivered complete VPAT Conformance Report
Provided training to development staff
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Iterators were efficient and flexible in working with our schedule. Deliverables were completed on time and well within our desired timeframe. They were accomodating in being able to pause their work while we completed changes on our end. They attended and helped present our accessibility assessment to a key client.
What was your primary form of communication with Iterators LLC?
Virtual Meeting
What did you find most impressive or unique about this company?
They were easy to work with, professional, and responsive.
Are there any areas for improvement or something Iterators LLC could have done differently?
No, there was nothing they needed to improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
QA & Application Testing for Software Company
Application Testing
Less than $10,000
Aug. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They simply understood where we were coming from as a development team and slotted in with minimal onboarding."
Jan 11, 2024
CTO, Verne
Brent Sanders
Verified
Other industries
Cleveland, Ohio
1-10 Employees
Online Review
Verified
Iterators LLC performed exploratory testing on a software company's application. Iterators LLC delivered an issue reports along with steps for the client's team to reproduce.
Iterators LLC raised issues of high value and meaning for the client's users, focusing on users' customer journey. The team understood the client's needs and had a quick onboarding process. Iterators LLC had regular meetings with the client and performed the required changes at no additional cost.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Verne
Describe what your company does in a single sentence.
We acquire and grow B2B software businesses
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Iterators LLC to accomplish?
Uncover difficult to find defects
Document and provide clear steps to reproduce defects
SOLUTION
How did you find Iterators LLC?
Referral
Why did you select Iterators LLC over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Iterators LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Perform exploratory testing of our application and provide detailed defects along with steps for our team to reproduce them.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Normally working with quality assurance teams we see a high number of issues raised but of poor quality. With iterators, they focused on issues that are of high value and meaningful to our users. Specifically, instead of focusing on arbitrary form field lengths, they focused on our customers' journey through our application and ensuring the critical paths were covered and without defect.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We interacted directly with David from the team in regular touch-base meetings to ensure we were aligned. They gave us ample time to make changes to our deployments in between testing rounds. There were no additional costs to keep them idle which is a massive differentiator from their competitors.
What was your primary form of communication with Iterators LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They simply understood where we were coming from as a development team and slotted in with minimal onboarding.
Are there any areas for improvement or something Iterators LLC could have done differently?
Not that I can think of
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Like having an internal team of QA testers"
Schedule
5.0
On time / deadlines
"Always did what they said they would do when they said they would do it"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Functionality & Accessibility Testing for Brand Agency
IT Managed Services
$10,000 to $49,999
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Our relationship has been open from the beginning.”
Sep 12, 2019
Director of Project Management, Connelly Partners
Jessica Cheng Schrepel
Verified
Advertising & marketing
Boston, Massachusetts
51-200 Employees
Online Review
Verified
Subcontracted resources from Iterators LLC augment an in-house digital team by manually testing and reporting issues. They’ve also provided consulting on accessibility.
Iterators LLC’s expertise has contributed to four successful website launches and highly satisfied end clients. The team’s transparency, friendly disposition, and adaptability continue to impress.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the director of project management at Connelly Partners. Our digital team brings experience design and development to brands and their customers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Iterators LLC?
Iterators LLC provides cross-browser/multiple-device functionality and accessibility testing for our website and application development projects.
What were your goals for this project?
We wanted to have comprehensive testing and support in issue resolution.
SOLUTION
How did you select this vendor?
I happened on an article about Iterators LLC and felt their human-forward ethos would align nicely with ours. After a vetting process and a trial project, they’ve become a trusted partner for our digital work.
Describe the project in detail.
The Iterators LLC team has tested several new web properties to date, including a nonprofit organization, a professional services firm, a consumer brand, and our own site. After a walkthrough and discussion of design and development requirements, they manually test and report issues in our code. They’ve also provided consulting on accessibility best practices.
What was the team composition?
Our team includes developers, UX and visual designers, and a project manager. We worked with the co-founders of Iterators LLC and 1–2 additional testers.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We’ve had four successful website launches, with more to come. Iterators LLC has helped ensure we deliver the best possible product for our clients. They are a delight to work with, so we look forward to future collaborations.
Beyond testing requisite functionality and accessibility, we’ve found the Iterators LLC team consistently go above and beyond, providing thoughtful insights on how we can improve our various executions. The team’s input is always clear and concise; we especially appreciate the video walkthrough snippets that help us troubleshoot issues.
How effective was the workflow between your team and theirs?
They have excellent project management and proactive communications via Slack, Hangouts, phone, email, and in-person meetings. If there’s anything that requires discussion, we appreciate the team’s ability to jump on a call for further clarification. We’ve also had informal and formal project retrospectives to capture learnings.
What did you find most impressive about this company?
Our relationship has been open from the beginning. The Iterators team is honest and nimble.
Are there any areas for improvement?
I can't think of any.
RATINGS
5.0
"Iterators LLC is a top-notch partner."
Quality
5.0
Service & Deliverables
"It is always excellent."
Schedule
5.0
On time / deadlines
"Scheduling is easy. They are flexible when necessary."
Cost
5.0
Value / within estimates
"The pricing is quite affordable. They provide great value."
Willing to Refer
5.0
NPS
"I’ve already referred them.
Data QA for Art Tech Company
IT Managed Services
Confidential
Sep. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Iterators is a highly specialized and talented team of people who are worth the investment.”
May 30, 2019
CEO, Lobus
Sarah Wendell
Verified
Other industries
New York City, New York
11-50 Employees
Phone Interview
Verified
Iterators provides data QA for use in client-facing tools and applications. The team works from the backend of the system on continuous improvement and pinpoints areas for growth.
Iterators consistently delivers near-flawless QA reporting and assessment that rivals that of advanced and established publications. The team leverages an ideal combination of personable and attentive collaboration and implementation skills.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder of Lobus. We have created a trusted informational digital platform for professionals in the art world.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Iterators?
We hired Iterators to provide QA for our data.
SOLUTION
What was the scope of their involvement?
Iterators cleans up data for our clients. We use this information for a variety of client-facing applications.
Our trust and estate planning tool allows family offices to appropriately assess their clients' portfolios against real-time market information. The data Iterators analyzes feeds into that process
Artists and professionals trying to understand the arts market can use our tools to see what could happen in their market sector.
Iterators is integrated in our backend system, which they navigate and use to help us make changes and enhancements as they're working through the functionality.
Our engagement has been ramping up recently and has expanded to include more work for our company going forward.
What is the team composition?
The size of the team varies depending on where we are in the cycle. We mostly work with QA testers. At the high peak, we could have the entire team from Iterators working on our project. David and Jill are closely involved.
How did you come to work with Iterators?
We found Iterators through a referral.
What is the status of this engagement?
Our partnership began in September 2018. We have a deep ongoing relationship with Iterators that continues to grow.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Iterators has helped us fully achieve our goals. A core tenet of our engagement is having complete trust and confidence in the data they supply through our company
We have conducted competence tests from our side, and their performances matches our expectations almost all the time. Currently, they're looking at market data and pricing. We ensure that the totals match up to various published sources.
A variety of outlets publish different results. We compare these more definitive tests to what Iterators comes up with, and they have proved consistently accurate.
How did Iterators perform from a project management standpoint?
Project management has been excellent. Iterators is incredibly responsive, communicative, and clear. They develop systems to put in place and document their workflow to look for improvements we can make. We have an incredible relationship with Iterators.
What did you find most impressive about them?
We've interviewed several vendors throughout the course of the last year, but we’ve never even questioned switching from Iterators. Their level of transparency with us from a project management standpoint is unmatched. We always feel very confident about where they are in the process.
Iterators is nimble and flexible enough to accommodate the flux in our workflow. The team is really honest hardworking smart and thorough people. We understand that a lot of QA work is actually not automated.
Are there any areas they could improve?
I look forward to Iterators becoming a large company with lots of resources so they can have more clients. Right now, they're building their business which means that they don't have a huge team. I feel positive they will turn into a big enterprise because they have an amazing vision and execute on it.
Do you have any advice for potential customers?
I advise future clients to be communicative from their company's end. If you want a generic, set, process, you wouldn't need to invest in as skilled of a team.
Iterators is a highly specialized and talented team of people who are worth the investment. Be very clear about your objectives and the scope of your project.
RATINGS
5.0
"We've formed a great partnership with Iterators."
Quality
5.0
Service & Deliverables
"We have absolute confidence in the products they deliver back to us and feel comfortable handing it to our best clients."
Schedule
5.0
On time / deadlines
"They'll willingly work weekends and late into the night to get the job done."
Cost
5.0
Value / within estimates
"The product we're getting is excellent. We've been working with them for a long time and they've added tremendous value to our company."
Willing to Refer
5.0
NPS
"I have done so before.
Multiple App Testing for Development Group
Application Testing
$10,000 to $49,999
Apr. - Sep. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provide screenshots and videos of their work and are hyper-focused on replicating their steps."
Oct 25, 2018
CEO, Rocket Farm Studios
Daniel Katcher
Verified
Information technology
Boston, Massachusetts
1-10 Employees
Online Review
Verified
Iterators LLC developed and executed four app testing plans. They estimated manual testing hours required and contributed to bug-triage efforts. They based their work on device coverage requirements.
Iterators LLC’s testing was key in delivering four third-party client apps throughout the year. They were receptive to feedback and improved steadily throughout. Collaborative and friendly, the team meshed well with internal staff and consistently provided comprehensive documentation.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CEO of Rocket Farm Studios, a mobile product development company. We help startups and enterprises develop app-based products and support backend systems.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Iterators LLC?
We needed to test four different apps in 2018.
What were your goals for this project?
We wanted to deliver high quality to our customers in a timely fashion.
SOLUTION
How did you select this vendor?
We originally met in person in Boston. After working with large testing organizations, we felt that Iterators was a better match for us. We started slowly, with a small project, and have since grown our relationship to the point where we work exclusively with them.
Describe the project in detail.
This is our fourth project with them. For each build, we use Iterators to manually test across devices and log issues. They develop a high-level test plan and provide an initial estimate for expected manual testing hours per release. We define the device coverage and triage bugs with them. Then, we go through our workflow.
What was the team composition?
Usually, there’s a senior tester to run the project and write test plans and a junior developer to do the manual testing. They work directly with our development team.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
All of our projects with Iterators have been successful; we’ve shipped four apps because of them this year. They work hard to make our clients successful.
How effective was the workflow between your team and theirs?
They fit right in with our development team, and I have no hesitation with them interacting with our clients. They attend daily standups—if needed—and sprint planning meetings. We agree on a mutual workflow, and they’re always looking to improve our process.
What did you find most impressive about this company?
They’re great to work with, responsive, friendly, and thorough. The best part is that I trust them. They provide screenshots and videos of their work and are hyper-focused on replicating their steps. It truly vexes them when they can’t.
Are there any areas for improvement?
Our cooperation has improved over the course of several projects. Iterators takes feedback well, owns up to their mistakes, and gets better all the time.
RATINGS
5.0
"I'm proud to have partnered with them."
Quality
5.0
Service & Deliverables
"Their work is detailed, thorough, and dependable."
Schedule
5.0
On time / deadlines
"They're there for you with advanced notice, and do the best they can in emergencies."
Cost
5.0
Value / within estimates
"It's reasonable, but not as affordable as an offshore firm."
Willing to Refer
5.0
NPS
"I had a great experience.
Website Testing for Medical Technology Startup
Application Testing
Less than $10,000
June - July 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It's been an honor to work with the Iterators team."
Aug 27, 2018
Founder & CEO, Boston SEO Geeks
Deborah Bradley
Verified
Other industries
Boston, Massachusetts
1-10 Employees
Online Review
Verified
Iterators LLC assessed and pinpointed numerous issues of a website that was experiencing trouble with the payment process.
Thanks to their input, all payment issues have been resolved, however other required changes are still underway. Communication, integrity, and dedication to their mission are strengths of theirs that helped the collaboration run smoothly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the online marketing consultant for a medical technology startup. Their website had a number of significant issues that they had ignored for a long time due to budgetary constraints. As increasing amounts of funding came in, I insisted that we prioritize strengthening the website.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Iterators LLC?
We needed them to identify all of the problems with the website which included sporadic payment issues. It was built on a multisite platform which had created its own challenges. We needed help with identifying exactly what was going wrong so we could have our developers fix the issues.
What were your goals for this project?
We wanted to see the website operating smoothly, which would help both our UX and online rankings over time.
SOLUTION
How did you select this vendor?
I initially met them through a colleague. After reading reviews about them and speaking directly with their CEO, I was very impressed with their approach as well as the results they were clearly achieving for their clients.
Describe the project in detail.
Our first meeting related to this project was in person. I walked Jill (Co-Founder & Managing Member, Iterators LLC) through the entire website and the issues we had noticed. She took comprehensive notes and took those back to her team. We spoke a number of times over the next two to three weeks as they put together their full assessment.
What was the team composition?
We worked with Jill directly. She communicated back and forth as needed.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our developers are still implementing the needed changes, but it's been a very smooth process and we haven't had any further payment issues.
How effective was the workflow between your team and theirs?
They were excellent.
What did you find most impressive about this company?
Their ethics, communication, and bigger mission make them an outstanding partner. It's been an honor to work with the Iterators team.
Are there any areas for improvement?
While there’s always room for improvement, nothing specific came up during the scope of our project. I’m sure I’ll be working with them again.
RATINGS
5.0
"Thank you, Iterators!"
Quality
5.0
Service & Deliverables
"They’re a clear and comprehensive team."
Schedule
5.0
On time / deadlines
"They offered very easy and speedy communication."
Cost
5.0
Value / within estimates
"Their price was reasonable."
Willing to Refer
5.0
NPS
"We already have recommended them!
Accessibility Testing for Web Dev & Design Company
Application Testing
Confidential
June - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was delivered in a timely manner, and my questions were answered promptly."
Aug 14, 2023
Owner, Designer & Developer, Web Dev & Design Company
Anonymous
Verified
Other industries
Portland, Oregon
1-10 Employees
Online Review
Verified
Iterators LLC conducted accessibility testing on a website for a web development and design company. The team identified and reported issues for the client.
Thanks to Iterators LLC, the client fixed issues on their website and ensured WCAG compliance. The service provider delivered the project on time and answered the client's questions in a timely manner. Their thoroughness and quality findings made the client's job easier.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner / Designer / Developer of a design company
Describe what your company does in a single sentence.
Web design & development.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Iterators LLC to accomplish?
Accessibility testing for a client site
SOLUTION
How did you find Iterators LLC?
Current client
Why did you select Iterators LLC over others?
High ratings
Pricing fit our budget
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Iterators LLC provided accessibility testing for a website we designed and built. They reported issues we were able to act on and fix to meet WCAG compliance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reporting of issues and a final report.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was delivered in a timely manner, and my questions were answered promptly.
What was your primary form of communication with Iterators LLC?
Email or Messaging App
What did you find most impressive or unique about this company?
Iterators LLC is very thorough and explains their findings very well which made my job easier.
Are there any areas for improvement or something Iterators LLC could have done differently?
Nope!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development Services for Digital Studio
Custom Software Development
Confidential
Feb. 2022 - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The description of the bugs was very detailed, including loom videos and steps to reproduce."
Jan 18, 2023
Business Analyst, Digital Studio
Anonymous
Other industries
Washington, District of Columbia
11-50 Employees
Online Review
Iterators LLC was hired by a digital studio to test their new apps. They set multiple rounds of testing and contacted the client for feedback.
While the client doesn't have any specifics to share about the project, they appreciated how the vendor's description of the bugs was very detailed, including loom videos and steps to reproduce. They even made important recommendations for improving accessibility.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the Business Analyst at a digital studio.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Iterators LLC, and what were your goals?
We needed to test some new apps we’re developing. Since we don’t have testers in the team and were testing ourselves, we needed help
SOLUTION
How did you select this vendor and what were the deciding factors?
(Not sure about the answer in this one)
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Iterators was in charge of testing our new products and providing feedback. We set multiple rounds of testing and contacted them specifically when we had new Builds that needed more testing.
How many people from the vendor's team worked with you, and what were their positions?
2 testers were our point of contact.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
(Don't have measurable outcomes to share)
Describe their project management style, including communication tools and timeliness.
We used Gmail to communicate. Usually we would let them know when we needed more testing and they would start testing and add any bugs in ClickUp
What did you find most impressive or unique about this company?
The description of the bugs was very detailed, including loom videos and steps to reproduce. They also provide recommendations for improving accessibility.
Are there any areas for improvement or something they could have done differently?
-
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"(I'm not sure about this one)"
Willing to Refer
5.0
NPS
Testing for Online Networking Platform
Application Testing
$10,000 to $49,999
Aug. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They're a trustworthy, thorough, flexible team."
Nov 16, 2018
COO, Door of Clubs
Anonymous
Verified
Business services
Boston, Massachusetts
1-10 Employees
Online Review
Verified
Iterators LLC tests, reports, and verifies the resolution of bugs.
Iterators LLC has built a strong partnership through their outstanding work, affordable pricing, and friendly attitude. Although communication got off to a slow start, the team improved quickly and established an efficient workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the COO of Door of Clubs, an online platform that connects college student clubs with companies.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Iterators LLC?
We hired them to test our software. We have a two-sided marketplace with student and company users, so we wanted to ensure it worked for everyone.
What were your goals for this project?
We needed their testers to find all the bugs in the platform and communicate them to our development team.
SOLUTION
How did you select this vendor?
I met them at an event and felt they were capable and fairly priced.
Describe the project in detail.
Iterators LLC tests our software and describes each bug in detail for our development team to fix. Once the developers fix the bug, Iterators LLC tests again to confirm its resolution.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I'm happy with them. They not only produce great work, but are also pleasant and easy to work with. They communicate well and have a lot of pride in their job.
How effective was the workflow between your team and theirs?
It has improved over time. It took about a month to get on the same page and settle into a good flow, but the teams now have good synergy.
What did you find most impressive about this company?
They're a trustworthy, thorough, flexible team.
Are there any areas for improvement?
Establishing a good workflow more quickly would have made the beginning of our relationship more effective.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
QA Services for Rowing App
Application Testing
$10,000 to $49,999
Mar. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’ve been very flexible and affordable to work with."
Aug 29, 2018
CTO, CREW by True Rowing
Chris Paul
Verified
Other industries
Boston, Massachusetts
11-50 Employees
Online Review
Verified
Iterators LLC provides QA services for a mobile app. They write, execute, and track results of the manual tests they perform for the app. They provide QA assistance for multiple features within the app.
The QA assistance from Iterators LLC makes tracking features within the app easy to understand and fix through the manual tests they plan. They are available and adaptable when needed. Additionally, they provide a cost-effective way of developing a QA process.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CTO at CREW by True Rowing. We are a startup building a silent rowing machine to be streamed live from rivers across the world.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Iterators LLC?
We needed a QA process for our mobile apps.
What were your goals for this project?
We wanted to offer one of the best fitness experiences on the market.
SOLUTION
How did you select this vendor?
We chose Iterators because they were recommended to us by someone who had worked with them previously.
Describe the project in detail.
They help us write, execute, and track results for manual test plans, involving a rowing machine and mobile app. The app has features for registration, login, menu selection for workouts, statistics, and analytics.
What was the team composition?
We work with their engineering team of 6 developers and a product manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We effectively developed our QA process from scratch through working with Iterators.
How effective was the workflow between your team and theirs?
They’ve been very flexible and affordable to work with.
What did you find most impressive about this company?
Their flexibility in assisting us whenever we required help, especially with our release scheduling, is impressive.
Are there any areas for improvement?
The earlier communication could have been better but we worked through all issues together.
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