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Top Inbound Call Center Services in Wisconsin

Ratings Updated: April 1, 2026
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2 Leaders 8 Contenders

10 Companies

Country: United States
State: Wisconsin

List of the Top Wisconsin Inbound Call Centers Services

  • Gold Cross Answering Service Logotype

    4.9 10 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Lake Hallie, WI

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Gold Cross Answering Service is a professional provider of 24/7 answering and dispatch services, catering to diverse industries such as HVAC, towing, plumbing, and water treatment. Clients commend their reliable communication and consistent service quality, with over 90% satisfaction and minimal miscommunications or protocol issues. Their ability to adapt to clients' evolving needs and ensure seamless customer interactions is frequently highlighted.

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    Reviews mention Adaptable

    Clients have expressed a positive sentiment regarding Gold Cross Answering Service's adaptability. One client noted their quick response to changing requirements and effective problem resolution, stating, 'They’re quick to adapt to them.' Additionally, they praised the service's ability to adjust staffing as needed, emphasizing their commitment to maintaining quality. Overall, feedback highlights a strong relationship built on responsive communication and effective management of evolving challenges.
    • Call Services for Automotive Service Provider
      4.5 Mar 11, 2020

      Their team is growing and consistently updating their equipment to offer the services that we need. When requirements change, they’re quick to adapt to them. It’s been a good relationship.

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    Industry Experience

    Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.

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    Select Industry to see insights

    Utilities Automotive Environmental Services Consumer Products Nonprofit Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.
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    View projects from:

    Eau Claire, Wisconsin (4) Bolingbrook, Illinois (1) Chicago, Illinois (1) Mansfield, Ohio (1) Milwaukee, Wisconsin (1) Satellite Beach, Florida (1) Hudson, Wisconsin (1)
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  • My Receptionist Logotype

    4.3 33 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI

    Services provided

    100% Call Center Services

    My Receptionist is a business process outsourcing company specializing in call handling and customer service solutions. The company receives overwhelmingly positive feedback, with strengths noted in efficiency, quick response times, and cost savings. Approximately 80% of reviewers commend their effective call-answering services and customer satisfaction. Suggestions for improvement include increasing minutes per package and enhancing service customization.

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    Reviews mention Timely

    Overall sentiment regarding timeliness from clients of My Receptionist is highly positive. Clients consistently praise the service for its quick response times and efficiency. One client noted that My Receptionist is 'quick to solve issues with clients,' while another emphasized their ability to 'respond quickly & meet deadlines.' This reliability in timeliness has led to significant time and cost savings for clients, enhancing their overall satisfaction.
    • Call Answering and Customer Support for Education Company
      4.5 Dec 24, 2017

      The clients are very happy and comfortable with the service, and I am very happy about it. Since I contracted them, I can now handle more activities and make more profits. Their strengths are their effectiveness and quick responses to the clients.

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    • Customer Service Call Center Management for Large Company
      3.0 Nov 2, 2017

      They are organized, quick, and easy to work with. There are no improvements. They are very helpful and worth the extra cost.

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    Industry Experience

    My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.

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    Select Industry to see insights

    Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (28) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.
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    View projects from:

    Ashburn, Virginia (2) Garden Grove, California (1) Long Beach, California (1) Sanford, North Carolina (1) Clemson, South Carolina (1) Allen, Texas (1) Norwalk, Connecticut (1) Chicago, Illinois (1) Greenwood, Indiana (1) Canton, Michigan (1) Flint, Michigan (1) Redford, Michigan (1) Trenton, Michigan (1) Syracuse, New York (1) Cleveland, Ohio (1) Sebastian, Florida (1) Painesville, Ohio (1) San Francisco, California (1) Los Altos, California (1) Pompano Beach, Florida (1) Santa Clarita, California (1) Las Vegas, Nevada (1) Gilbert, Arizona (1) Beaverton, Oregon (1) Rapid City, South Dakota (1) Danville, Kentucky (1) West Springfield, Massachusetts (1) Sarasota, Florida (1) Fredericksburg, Virginia (1) Valley, Alabama (1) Central Bridge, New York (1) Stephenson, Virginia (1)
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  • Answering Innovations Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Madison, WI

    Services provided

    52% Customer Service Outsourcing
    48% Call Center Services

    Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.

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  • Anser Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Ashwaubenon, WI

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Launched in 1972, Anser Services is a call center service. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize.

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  • Call Center Resources LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Superior, WI

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Call Center Resources LLC is a Superior, Wisconsin-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 2004.

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  • Torcom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Madison, WI

    Services provided

    66% Call Center Services
    34% Customer Service Outsourcing

    Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Mactel Telemessaging Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Appleton, WI

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Mactel Telemessaging is a call center company. Based in Appleton, Wisconsin, the team focuses on Call Center Services and Customer Service Outsourcing.

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  • All City Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Green Bay, WI

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    All City Communications is a call center. They are headquartered in Green Bay, Wisconsin and have midsize team. They provide Call Center Services and Customer Service Outsourcing.

    Read more
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  • Prepare for Success - PFS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Appleton, WI

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Prepare for Success - PFS is an Appleton, Wisconsin-based answering service and Sales Outsourcing company. The team provides Call Center Services and Sales Outsourcing.

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  • Innovative Dynamic Networks, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Racine, WI

    Services provided

    50% Web Development
    25% Call Center Services
    25% Customer Service Outsourcing

    Innovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.

    Read more
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1 Gold Cross Answering Service
2 My Receptionist

List of the Top 2 Wisconsin Inbound Call Centers Services

  1. Gold Cross Answering Service Logotype

    Gold Cross Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Lake Hallie, WI

    Ability to deliver

    27.5/40.0
    15.8/20 Reviews
    6.5/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    290% Inbound Voice Services
    View Profile Visit Website
  2. My Receptionist Logotype

    My Receptionist

    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI

    Ability to deliver

    20.1/40.0
    14/20 Reviews
    0.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    300% Inbound Voice Services
    View Profile Visit Website
  3. Answering Innovations Logotype

    Answering Innovations

    $5,000+
    $100 - $149 / hr
    2 - 9
    Madison, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    248% Inbound Voice Services
    View Profile Visit Website
  4. Anser Services Logotype

    Anser Services

    Undisclosed
    Undisclosed
    50 - 249
    Ashwaubenon, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    275% Inbound Voice Services
    View Profile Visit Website
  5. Call Center Resources LLC Logotype

    Call Center Resources LLC

    Undisclosed
    Undisclosed
    50 - 249
    Superior, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    225% Inbound Voice Services
    View Profile Visit Website
  6. Torcom Logotype

    Torcom

    Undisclosed
    Undisclosed
    10 - 49
    Madison, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    266% Inbound Voice Services
    View Profile Visit Website
  7. Mactel Telemessaging Logotype

    Mactel Telemessaging

    Undisclosed
    Undisclosed
    10 - 49
    Appleton, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    270% Inbound Voice Services
    View Profile Visit Website
  8. All City Communications Logotype

    All City Communications

    Undisclosed
    Undisclosed
    50 - 249
    Green Bay, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    270% Inbound Voice Services
    View Profile Visit Website
  9. Prepare for Success - PFS Logotype

    Prepare for Success - PFS

    Undisclosed
    Undisclosed
    10 - 49
    Appleton, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  10. Innovative Dynamic Networks, Inc. Logotype

    Innovative Dynamic Networks, Inc.

    Undisclosed
    Undisclosed
    2 - 9
    Racine, WI

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    125% Inbound Voice Services
    View Profile Visit Website

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