Top Inbound Call Center Services in Melbourne
29 Companies
List of the Top Melbourne Inbound Call Centers Services
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
See All Locations (6)Melbourne, Australia
Level 15 10 Queens Road,
Melbourne, Australia 300431 - 40
61.3.9956.0000
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
20% Custom Software Development10% Advertising10% Call Center Services +6 services10% Customer Service Outsourcing10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 2 projectsVirtual Assistants Pakistan is a company providing reliable virtual support services, particularly excelling in compliance management. Reviews indicate a high level of professionalism and effective communication, with 100% of feedback being positive. Clients appreciate their smooth onboarding process and the noticeable positive impact on operations, continually recommending them for dependable virtual assistance.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights a strong overall sentiment towards Virtual Assistance Pakistan, emphasizing their professionalism and effective communication. A notable review from the Founder of Agate Home Care praised the smooth onboarding process and the reliability of their virtual assistant, who significantly improved compliance ratings. Clients recommend their services for organizations seeking dependable virtual support, with no noted areas for improvement, reflecting a high level of satisfaction.Was this helpful?
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49Scoresby, Australia
Services provided
20% Email Marketing20% Sales Outsourcing10% Call Center Services +8 services10% Market Research10% Pay Per Click5% Content Marketing5% Digital Strategy5% Direct Marketing5% Event Marketing5% Marketing Strategy5% Search Engine OptimizationSee all 2 projectsLead Express is a lead generation company specializing in comprehensive and integrated campaigns to enhance client engagement and secure high-quality leads. Reviews highlight their exceptional ability to understand client needs and facilitate meaningful introductions, leading to significant increases in potential client conversations and successful outcomes. Approximately 100% of the reviews reflect positive feedback, emphasizing their strategic approach and effective communication.
Reviews mention High-quality work
Lead Express has consistently delivered high-quality work, as evidenced by their successful lead generation campaigns that have evolved from three months to a year-long project. Clients have noted their ability to eliminate disinterested prospects, thereby providing leads that meet specific criteria. The managing director of APAC ISOMetrix highlighted their dedication to understanding the client's business, which has been a key factor in the ongoing partnership, demonstrating a strong overall sentiment of satisfaction.-
Lead Generation for Software Solutions Provider
4.5 Jun 24, 2021Based on this metric, we can say that Lead Express has brought in prospects that meet our criteria. They’ve eliminated disinterested prospects to bring us high-quality leads. There have been very few cases where the prospects are, when followed up on, unaware of what they’re being called for.
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Industry Experience
Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.Was this helpful?
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% IT Staff Augmentation +5 services10% Call Center Services10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Cybersecurity +1 service10% IT Managed ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$5,000+Undisclosed10 - 49Melbourne, Australia
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingLeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Burwood, Australia
Building 3, Level 1, 301 Burwood Hwy
Burwood, Australia 3125251 - 300
61 3 8420 7000
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$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Services provided
50% Call Center Services50% Customer Service OutsourcingTTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Melbourne, Australia
Level 12, 460 Bourke Street
Melbourne, Australia 3000More than 5k
+61.3.9697.2400
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Undisclosed< $25 / hr50 - 249Epping, Australia
Services provided
25% Back Office Outsourcing25% Call Center Services10% Business Consulting +4 services10% Graphic Design10% IT Managed Services10% Sales Outsourcing10% Web DesignWork4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Services provided
80% Customer Service Outsourcing10% Social Media Marketing10% Web DevelopmentOracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
Services provided
15% Branding15% Call Center Services15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Web DesignSee all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
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$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Services provided
50% Customer Service Outsourcing25% HR Consulting25% TranscriptionCustomer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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UndisclosedUndisclosed2 - 9Richmond, Australia
Services provided
50% Back Office Outsourcing50% Call Center ServicesOutsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Services provided
15% Commercial Development15% Customer Service Outsourcing15% HR Consulting +6 services10% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read moreSee All Locations (5)Point Cook, Australia
Lincoln Park Close
Point Cook, Australia 303041 - 49
+1 604 805 0005
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$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Services provided
100% Customer Service OutsourcingLane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
Read moreBoronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 370.463.995
See All Locations (2)Boronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 3 7046 3995
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$10,000+< $25 / hr50 - 249Docklands, Australia
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingWireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Carlton, Australia
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLaunched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Services provided
100% Customer Service OutsourcingEco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingI3R Outsourcing is a small Melbourne, Australia-based call center company. The team provides Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
40% Back Office Outsourcing35% Customer Service Outsourcing15% Call Center Services +1 service10% Sales OutsourcingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
40% Language Interpretation40% Translation20% Call Center ServicesTranslationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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$25,000+$300+ / hr2 - 9Docklands, Australia
Services provided
20% ERP Consulting and SI20% IT Managed Services15% CRM Consulting and SI +6 services10% Business Consulting10% Customer Service Outsourcing10% Financial Consulting5% Application Management & Support5% Custom Software Development5% Enterprise App ModernizationLaunch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingIn Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kew, Australia
Services provided
50% Back Office Outsourcing50% Call Center ServicesFounded in 2012, Anaesthetic & Medical Billing Services is an answering service company and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +10 services10% Graphic Design10% Logo10% Translation10% Web Design5% Content Marketing5% Conversion Optimization5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video ProductionNew Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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$10,000+Undisclosed250 - 999Melbourne, Australia
Services provided
35% Email Marketing30% Call Center Services20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Melbourne, Australia
Level 4, 446 Collins Street
Melbourne, Australia 3000395.344.333
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$1,000+$25 - $49 / hr250 - 999Seaford, Australia
Services provided
80% Call Center Services20% Customer Service OutsourcingCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Seaford, Australia
83 Hartnett Drive
Seaford, Australia 3198+1800.221.811
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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List of the Top 3 Melbourne Inbound Call Centers Services
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
74% Inbound Voice Services26% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
$5,000+Undisclosed10 - 49Scoresby, Australia
Ability to deliver
20.2/40.015.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
190% Inbound Voice Services -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
150% Inbound Voice Services -
$5,000+Undisclosed10 - 49Melbourne, Australia
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
190% Inbound Voice Services -
$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
190% Inbound Voice Services -
$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
250% Inbound Voice Services -
Undisclosed< $25 / hr50 - 249Epping, Australia
Ability to deliver
8.3/40.00/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
75% Inbound Voice Services25% Other -
$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
160% Inbound Voice Services -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Inbound Voice Services -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Ability to deliver
7.7/40.00/20 Reviews2.8/10 Clients & Experience4.9/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Inbound Voice Services -
UndisclosedUndisclosed2 - 9Richmond, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
200% Inbound Voice Services -
$10,000+< $25 / hr50 - 249Docklands, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Inbound Voice Services25% Other
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