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Top Survey Companies in Vietnam

Ratings Updated: April 3, 2026
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1 Leaders 10 Contenders

11 Companies

Country: Vietnam
Outbound Services: Customer Surveys & Market Research Calls

List of the Top Vietnam Survey Services

  • Innovature: AI-Driven Outsourcing Partner Logotype

    4.8 5 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ho Chi Minh City, Vietnam

    Services provided

    10% Call Center Services
    30% Accounting
    20% Customer Service Outsourcing +4
    15% BI & Big Data Consulting & SI
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Video Production

    Focus Areas

    25% Customer Surveys & Market Research Calls
    50% Third party verification
    25% Collections Recovery Services

    Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

    See all 5 projects

    Reviews mention Communicative

    Clients have consistently praised Innovature Consulting Company Limited for their exceptional communication skills and responsiveness. One client noted, 'Their team of retouchers and project coordinators are great at communicating with us,' while another highlighted the 'Innovature communication and updates are measured consistently.' Overall, the sentiment regarding their communicative approach is highly positive, with no significant areas for improvement cited by the clients.
    • Retouching Services for Consumer Products Company
      5.0 Jul 10, 2023

      Yes, very responsive and willing to accommodate our deadlines. What was your primary form of communication with Innovature BPO? Email or Messaging App. They have great communication skills and customer service.

      Read Full Review
    • Customer Service Outsourcing for Insurance Company
      5.0 Sep 17, 2024

      Innovature communication and updates are measured consistently. The Innovature team delivered as promised very effectively and with cost savings. Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.

      Read Full Review
    Read All Reviews

    Industry Experience

    Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.

    Read All Reviews

    Select Industry to see insights

    Insurance Consumer Products Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
    Read All Reviews

    View projects from:

    United States (2) Malaysia (1)

    This provider is fluent in 7 languages:

    • English
    • Mandarin
    • Japanese
    • Spanish
    • Korean
    • French
    • Vietnamese

    This provider is available in 5 time zones:

    • Central Standard Time (CST)
    • Pacific Standard Time (PST)
    • Vietnam Standard Time (VST)
    • Australia Central Time (ACT)
    • Singapore Standard Time (SGT)
    View Profile Visit Website
  • BELLSYSTEM24 VIETNAM Logotype

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam

    Services provided

    30% Call Center Services
    20% Content Moderation Services
    20% Customer Service Outsourcing +3
    10% Back Office Outsourcing
    10% Data Annotation Services
    10% Market Research

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Outsourced Logotype

    5.0 11 reviews
    Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Ho Chi Minh City, Vietnam

    Services provided

    10% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +4
    15% Finance & Accounting Outsourcing (FAO)
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

    See all 11 projects

    Industry Experience

    Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

    View projects from:

    Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

    Ho Chi Minh City, Vietnam

    E. Town Central, 11 Doan Van Bo, Ward 13, District 4
    Ho Chi Minh City, Vietnam 700000

    10 - 15

    +61 2 8103 3124

    See All Locations (10)
    View Profile Visit Website

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  • Away Digital Teams Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    District 7, Vietnam

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +5
    15% IT Staff Augmentation
    10% Customer Service Outsourcing
    10% HR Consulting
    10% HR Outsourcing
    10% Web Development

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.

    Read more

    District 7, Vietnam

    1489 Đường Nguyễn Văn Linh
    District 7, Vietnam 1489

    401 - 500

    See All Locations (2)
    View Profile
  • THIENTU CO.,LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Ho Chi Minh, Vietnam

    Services provided

    28% Call Center Services
    27% Customer Service Outsourcing
    15% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Strategy Consulting
    5% HR Consulting
    5% Recruiting

    Focus Areas

    20% Customer Surveys & Market Research Calls
    80% B2C Telemarketing & telesales

    THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Hà Nội, Vietnam

    Services provided

    100% Call Center Services

    Focus Areas

    20% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    35% Third party verification +1
    5% Collections Recovery Services

    Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.

    Read more
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  • DCV JSC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Ho Chi Minh City, Vietnam

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% HR Consulting +4
    20% IT Managed Services
    10% Digital Strategy
    10% Email Marketing
    10% Social Media Marketing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.

    Read more
    View Profile
  • FPT International Telecom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Ho Chi Minh City, Vietnam

    Services provided

    100% Call Center Services

    Focus Areas

    30% Customer Surveys & Market Research Calls
    30% B2C Telemarketing & telesales
    20% Collections Recovery Services +1
    20% Third party verification

    FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.

    Read more
    View Profile
  • Relia Vietnam JSC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Hanoi, Vietnam

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Market Research +1
    25% Sales Outsourcing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.

    Read more
    View Profile
  • Expertrans BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    10% Call Center Services
    20% Accounting
    20% Business Consulting +3
    20% HR Consulting
    20% Translation
    10% Transcription

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.

    Read more
    View Profile
  • NMS Callcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam

    Services provided

    15% Call Center Services
    40% Back Office Outsourcing
    30% IT Managed Services +1
    15% Customer Service Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.

    Read more
    View Profile

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1 Innovature: AI-Driven Outsourcing Partner

List of the Top 1 Vietnam Survey Services

  1. Innovature: AI-Driven Outsourcing Partner Logotype

    Innovature: AI-Driven Outsourcing Partner

    $1,000+
    < $25 / hr
    50 - 249
    Ho Chi Minh City, Vietnam

    Ability to deliver

    32.3/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9/10 Market Presence

    Service focus

    10% Call Center Services
    25% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  2. Away Digital Teams Logotype

    Away Digital Teams

    Undisclosed
    Undisclosed
    250 - 999
    District 7, Vietnam

    Ability to deliver

    11.7/40.0
    0/20 Reviews
    6.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    50% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  3. BELLSYSTEM24 VIETNAM Logotype

    BELLSYSTEM24 VIETNAM

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Call Center Services
    25% Customer Surveys & Market Research Calls
    70% Other
    View Profile Visit Website
  4. THIENTU CO.,LTD Logotype

    THIENTU CO.,LTD

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Ho Chi Minh, Vietnam

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    28% Call Center Services
    20% Customer Surveys & Market Research Calls
    72% Other
    View Profile Visit Website
  5. CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT Logotype

    CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT

    Undisclosed
    Undisclosed
    50 - 249
    Hà Nội, Vietnam

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Call Center Services
    20% Customer Surveys & Market Research Calls
    View Profile Visit Website
  6. DCV JSC Logotype

    DCV JSC

    $1,000+
    < $25 / hr
    50 - 249
    Ho Chi Minh City, Vietnam

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    50% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  7. FPT International Telecom Logotype

    FPT International Telecom

    Undisclosed
    Undisclosed
    250 - 999
    Ho Chi Minh City, Vietnam

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    30% Customer Surveys & Market Research Calls
    View Profile Visit Website
  8. Relia Vietnam JSC Logotype

    Relia Vietnam JSC

    Undisclosed
    Undisclosed
    2 - 9
    Hanoi, Vietnam

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  9. Expertrans BPO Logotype

    Expertrans BPO

    $1,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    50% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  10. NMS Callcenter Logotype

    NMS Callcenter

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Call Center Services
    50% Customer Surveys & Market Research Calls
    85% Other
    View Profile Visit Website
  11. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Ho Chi Minh City, Vietnam

    Ability to deliver

    31.8/40.0
    18.2/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    25% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website

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