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Top Inbound Call Center Services in El Salvador

Ratings Updated: April 4, 2026
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3 Leaders 4 Contenders

7 Companies

Country: El Salvador

List of the Top El Salvador Inbound Call Centers Services

  • Easybee Answering Services Logotype

    5.0 10 reviews
    Undisclosed
    Undisclosed
    10 - 49
    San Salvador, El Salvador

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Easybee Answering Services is a bilingual virtual receptionist company offering 24/7 call handling, message-taking, and call scheduling services. Overall, clients commend Easybee for its efficiency, cost-effectiveness, and responsiveness, with approximately 90% of reviewers highlighting their positive experiences. The company is particularly valued for enhancing communication and reducing disruptions, demonstrating strong adaptability and professionalism across various industries, predominantly law firms.

    See all 10 projects

    Reviews mention Detail-oriented

    Clients have consistently praised Easybee Answering Services for their detail-oriented approach. One client noted the 'wonderfully detailed messages' received from the team, highlighting their professionalism and respectfulness in handling calls. Additionally, the responsiveness of their representative, Moises, was specifically mentioned as impressive. Overall, the sentiment reflects a strong appreciation for their meticulousness and effective communication, with no reported areas for improvement.
    • Live Calls & Messaging for Law Firm
      5.0 Jan 14, 2021

      I love the responsiveness of Moises as well as the detailed messages I receive regarding calls and clients. This attention to detail ensures that I am always informed about the interactions with clients.

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    Industry Experience

    Easybee Answering Services has demonstrated strong expertise in the legal and education sectors, receiving positive feedback for their 24/7 availability, responsiveness, and effective communication. Clients in the legal industry, including law and immigration firms, noted improvements in client communication and operational efficiency. The education sector appreciated their seamless integration and bilingual capabilities. Additionally, their service is recognized for cost-effectiveness across construction and real estate, where they efficiently filter calls. Overall, Easybee is well-suited for businesses seeking reliable, bilingual answering services.

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    Select Industry to see insights

    Legal Education Construction Real estate

    Average Project Cost Breakdown

    Less than $10,000 (8) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.
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    United States (8) Antigua and Barbuda (1) Canada (1)
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  • Callsite Solutions Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    10 - 49
    San Salvador, El Salvador

    Services provided

    40% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Callsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.

    See all 1 projects

    Industry Experience

    Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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  • OSI (Outsourcing Services International) Logotype

    4.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    Nuevo Cuscatlan, El Salvador

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Customer Service Outsourcing +2 services
    20% HR Outsourcing
    20% Sales Outsourcing

    OSI (Outsourcing Services International) provides IT support and connects businesses with new suppliers, specializing in offering quality talent at reasonable prices. Their clients appreciate the minimal interruptions in IT systems and the impressive speed of issue resolution, highlighting the excellent value and cost-effectiveness of their services. Overall, OSI is recognized for enhancing operational efficiency and expanding supplier networks.

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  • EBC - Elite Business Connect Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Santa Tecla, El Salvador

    Services provided

    40% Back Office Outsourcing
    20% Customer Service Outsourcing
    20% Recruitment Process Outsourcing +1 service
    20% Sales Outsourcing

    EBC - Elite Business Connect, a Back Office Outsourcing company, was founded in 2021. The team offers Back Office Outsourcing and Sales Outsourcing.

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  • SkyCom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Antiguo Cuscatlan, El Salvador

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    Answering service company SkyCom offers Call Center Services and Back Office Outsourcing. They were founded in 2004.

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  • Centercom Global BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    San Salvador, El Salvador

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Graphic Design +3 services
    20% Web Development
    10% BI & Big Data Consulting & SI
    10% CRM Consulting and SI

    Centercom Global BPO, a graphic design company, was established in 2017. The team specializes in Graphic Design and Web Development.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    San Salvador, El Salvador

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    San Salvador, El Salvador

    Getcom - Bulevar de Los Próceres, Colonia Palermo No. 350,
    San Salvador, El Salvador

    2001 - 5000

    See All Locations (52)
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1 Easybee Answering Services
2 Callsite Solutions
3 OSI (Outsourcing Services International)

List of the Top 3 El Salvador Inbound Call Centers Services

  1. Easybee Answering Services Logotype

    Easybee Answering Services

    Undisclosed
    Undisclosed
    10 - 49
    San Salvador, El Salvador

    Ability to deliver

    28.2/40.0
    16.4/20 Reviews
    6.2/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    280% Inbound Voice Services
    View Profile Visit Website
  2. Callsite Solutions Logotype

    Callsite Solutions

    $10,000+
    < $25 / hr
    10 - 49
    San Salvador, El Salvador

    Ability to deliver

    21.9/40.0
    16.2/20 Reviews
    1.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    190% Inbound Voice Services
    View Profile Visit Website
  3. OSI (Outsourcing Services International) Logotype

    OSI (Outsourcing Services International)

    $5,000+
    < $25 / hr
    250 - 999
    Nuevo Cuscatlan, El Salvador

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website
  4. EBC - Elite Business Connect Logotype

    EBC - Elite Business Connect

    $1,000+
    Undisclosed
    250 - 999
    Santa Tecla, El Salvador

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Inbound Voice Services
    60% Other
    View Profile Visit Website
  5. SkyCom Logotype

    SkyCom

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Antiguo Cuscatlan, El Salvador

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    125% Inbound Voice Services
    View Profile Visit Website
  6. Centercom Global BPO Logotype

    Centercom Global BPO

    Undisclosed
    Undisclosed
    50 - 249
    San Salvador, El Salvador

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  7. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    San Salvador, El Salvador

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website

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