Zippy Experts

BACKGROUND

Please describe your company and position.

I am the Business owner of D Wright Co

Describe what your company does in a single sentence.

Professional services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zippy Experts to accomplish?

• fix errors made during updates
• refresh web page without errors and to be consistent accross every page

SOLUTION

How did you find Zippy Experts?

Online Search

Why did you select Zippy Experts over others?

Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope was to fix my website after they conducted updates. Promised to refresh and redesign, 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

6 weeks later all I had was pages full of typos, errors and not one bit of design consistency anywhere. Kept asking for more 'motivation' money -0 which i stupidly paid - the 'team' consists of un trained unskilled cheap labour. 

I know that the work I needed done could have been done in 6 hours (as I ahve subsequently done)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They absolutely did not deliver. Cant deliver . All promises with no substance I have wasted so much money 

What was your primary form of communication with Zippy Experts?

Email or Messaging App

What did you find most impressive or unique about this company?

the fact that he could easily con me. Mot even located in my country, blatantly lied about location which was a specific criteria

Are there any areas for improvement or something Zippy Experts could have done differently?

yes, get professional training