Zentrya

Zentrya AI Solutions is a South African company that builds AI chatbots and live dashboards for healthcare providers, retail stores and FMCG brands. Our customers talk to the business on WhatsApp and the web, and the business runs everything behind the scenes from one command-centre dashboard.

The Zentrya platform has two connected parts. The AI chatbot works the front of house, around the clock, in plain conversation. The dashboard gives your team live visibility into conversations, orders, bookings and results, with live-agent handoff when a person needs to step in.

For hospitals and clinics, Zentrya handles 24/7 appointment booking, patient reminders and follow-ups, symptom pre-screening in chat, and resource dashboards for staff and beds. Patient data is handled in line with South Africa's POPIA.

For retail and FMCG, Zentrya powers WhatsApp catalogue ordering and re-orders, abandoned-cart win-backs, loyalty and promotion campaigns, customer profiling and segmentation, targeted broadcast marketing, and order tracking across branches.

Zentrya is offered in three tiers. Launch is a single-location chatbot for ordering or booking. Scale adds the full dashboard, live-agent handoff, cart recovery, loyalty campaigns, patient reminders and multi-branch support. AI Transformation delivers custom AI agents trained on your own data, integrated with your ERP, CRM and POS systems, across multiple markets and languages.

We built Zentrya because businesses lose customers and patients every day to slow replies, missed messages and manual admin. Our goal is simple: AI that sells, books and cares, so your people can spend their time on the work that needs a human.

Founded and based in South Africa, Zentrya serves clients locally and worldwide. Learn more or book a demo at zentrya.co.za, or message us on WhatsApp.