E-Commerce Platform Design & Dev for E-Comm Company
- Performance Marketing Search Engine Optimization
- Confidential
- Jan. 2024 - Jan. 2025
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
“Their attention to detail and commitment to quality were unmatched.”
- eCommerce
- Ahmedabad, India
- 201-500 Employees
- Online Review
Yashvi Connect designed and developed an e-commerce platform for a consumer-centric e-commerce company. The platform featured optimized search and navigation, secure transactions, and a user-friendly design.
Yashvi Connect successfully launched the platform, helping the client achieve a 40% increase in organic traffic, a 2.5% conversion rate, and a 15% increase in sales. The team had a structured and transparent project management approach. They were proactive, responsive, and highly communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Fresh eCom
Describe what your company does in a single sentence.
Our is a customer-centric e-commerce company dedicated to delivering a seamless online shopping experience. We specialize in offering a diverse range of high-quality products, including [insert product categories, e.g., electronics, fashion, home goods, beauty, etc.], at competitive prices.
Our platform leverages cutting-edge technology, user-friendly design, and secure payment solutions to make online shopping fast, easy, and reliable. With a commitment to innovation and customer satisfaction, we continuously enhance our operations, supply chain, and customer service to meet the evolving needs of modern consumers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Yashvi Connect to accomplish?
- Sales
- Lead
- Branding
SOLUTION
How did you find Yashvi Connect?
Referral
Why did you select Yashvi Connect over others?
- Pricing fit our budget
- Referred to me
How many teammates from Yashvi Connect were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To design, develop, and launch a fully functional e-commerce platform that provides a seamless user experience, secure transactions, optimized search and navigation, and an efficient backend for product management, order processing, and customer engagement.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Following the successful implementation and launch of the e-commerce platform, several key performance indicators highlighted strong progress and early success:
The website was launched on time, meeting all development milestones and technical benchmarks. It achieved fast page load speeds of under three seconds, ensuring a seamless experience for users across both desktop and mobile devices. Google’s Mobile-Friendly Test was passed, affirming the platform’s mobile optimization, and SSL encryption was successfully implemented to secure user data and enable safe transactions.
In terms of traffic and user engagement, the platform experienced a significant surge in visitors. Within the first 30 days post-launch, organic traffic increased by over 40%, driven by a combination of effective SEO practices and strong technical optimization. The number of new users exceeded initial projections, and key engagement metrics such as average session duration saw a notable improvement—reaching over 3 minutes per user. Bounce rate was reduced to under 40%, indicating that users were finding relevant content and staying longer on the site.
Most importantly, the platform began converting visitors into paying customers. The conversion rate climbed to 2.5% within the first 60 days, a strong figure for a newly launched site. Early sales targets were surpassed by 15%, and the average order value remained consistently above expectations, reflecting effective product placement, pricing strategies, and an intuitive checkout process.
Collectively, these outcomes demonstrate that the project met its business and technical objectives, laying a solid foundation for scalable growth and long-term e-commerce success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management approach was structured, transparent, and highly responsive. From the outset, they provided a detailed project roadmap with clear milestones, timelines, and responsibilities, which helped set expectations and ensure alignment throughout the project. Each phase—from planning and design to development, testing, and launch—was executed according to schedule, and all major deliverables were completed on time.
Communication was a standout strength. Regular status updates were shared via email and scheduled check-ins, and they used project management tools (such as Trello, Asana, or Monday.com) to track progress, assign tasks, and maintain accountability. Any queries or change requests were addressed promptly and thoughtfully, with clear explanations of timelines or potential impact.
They demonstrated a proactive attitude when it came to problem-solving, often anticipating needs before we raised them. For example, when we requested last-minute changes to the checkout flow to improve user experience, the team accommodated the updates without affecting the overall launch timeline.
Overall, their project management was efficient and client-focused, ensuring the project remained on track, within scope, and aligned with our business goals.
What was your primary form of communication with Yashvi Connect?
- In-Person Meeting
- Virtual Meeting
What did you find most impressive or unique about this company?
What impressed us most about this company was their ability to blend deep technical expertise with a strong sense of customer empathy. They didn’t just build an e-commerce site—they truly understood our brand, our market, and our long-term goals. From day one, they approached the project not just as developers or service providers, but as strategic partners.
Their attention to detail and commitment to quality were unmatched. Every feature they delivered was not only functional but thoughtfully designed with the end user in mind. Their UI/UX recommendations significantly enhanced the shopping experience, and their SEO-first approach laid a strong foundation for organic growth.
Perhaps most uniquely, they combined agility with accountability. Even as requirements evolved, they remained flexible without ever compromising on deadlines or quality. Their team was proactive, solutions-driven, and consistently two steps ahead—ensuring we were always aligned and confident at every stage of the project.
This rare combination of technical capability, strategic thinking, and reliable execution made them stand out in a crowded field of e-commerce service providers.
Are there any areas for improvement or something Yashvi Connect could have done differently?
While Yashvi Connect delivered a high-quality project and maintained excellent communication throughout, there are a few areas where minor improvements could enhance future collaborations:
More Frequent Check-ins During Key Phases:
While regular updates were provided, increasing the frequency of check-ins—especially during the design and testing phases—could help catch small adjustments earlier and reduce the need for revisions later in the process.
Expanded Documentation:
The handover process was smooth, but more detailed technical documentation or training resources (such as user guides or walkthrough videos for backend operations) would have been helpful for our internal team post-launch.
Proactive Data Insights:
Yashvi Connect did a great job setting up analytics, but providing more proactive insights or trend analysis from the data in the early weeks could help us make quicker marketing or UX decisions.
That said, none of these points significantly impacted the overall outcome. They’re suggestions meant to elevate an already strong service to the next level.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
