Xeyo

BACKGROUND

Please describe your company and position.

I am the Founder of Bear Zone

Describe what your company does in a single sentence.

Cookie Shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xeyo to accomplish?

• Web Site

SOLUTION

How did you find Xeyo?

Google

Why did you select Xeyo over others?

Close to my geographic location

How many teammates from Xeyo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Xeyo to completely redesign our website, rethink the entire art direction, and integrate AI agents to improve the user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the complete website redesign and the integration of AI agents, we observed:

• A significant increase in user engagement on the site (+35% average time spent)
• A reduction in support requests thanks to AI agents, improving support efficiency
• A smoother user experience and a modernized design that strengthened the brand image

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Xeyo's project management was highly professional and seamless. They met the deadlines and adapted to our needs throughout the entire process. The team was responsive, attentive, and offered relevant solutions for every challenge encountered, ensuring efficient delivery that met our expectations.

What was your primary form of communication with Xeyo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Xeyo was their team: young and dynamic, yet incredibly mature and professional. They combine creativity, technical expertise, and rigor, making collaboration both efficient and enjoyable.

Are there any areas for improvement or something Xeyo could have done differently?

The project went very well, but like any complex creative process, a few minor adjustments beforehand would have saved even more time. Overall, Xeyo was responsive and open to feedback, and was able to adapt quickly to our needs.