Digital Strategy
$50,000 to $199,999
Dec. 2018 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"The insight Xennial provides is really valuable."

Jul 27, 2020

Former CEO, Venerdi

Tim Grainger

Other industries
Auckland, New Zealand
11-50 Employees
Phone Interview
Verified

Xennial provides marketing strategy consulting services to a gluten free manufacturing business. They work alongside the internal team.

Internal stakeholders are pleased with the engagement, which they plan to extend. Xennial is a hard-working, knowledgeable team that’s easy to work with and effective. The team aligns well with the internal one to provide excellent solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and former CEO of Venerdi, a gluten-free manufacturing business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xennial Marketing?

We didn’t have a lot of marketing experience in-house. We did have a junior marketer, and we needed someone who could come in and help her create a marketing plan.

SOLUTION

What was the scope of their involvement?

Xennial provided marketing consulting services to our in-house marketer. They work on strategy and other projects together.

What is the team composition?

We work with one contact.

How did you come to work with Xennial Marketing?

I belong to an alternative board, where I work with other companies. A contact from that board introduced us to Xennial.

How much have you invested with them?

We spend between $2,000–$6,000 per month.

What is the status of this engagement?

We’ve been working together since December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The insight Xennial provides is really valuable. We love working with them, and we’re happy with the engagement. We intend to continue working with them.

How did Xennial Marketing perform from a project management standpoint?

They work alongside our internal resource, as part of our own team.

What did you find most impressive about them?

Xennial is really good at listening and understanding our issues. Their ability to listen and then perform is quite good. Our work together feels seamless; they’re aligned with us and it feels like they’re part of our team.

Are there any areas they could improve?

There are times when I have to challenge them by asking new questions and suggesting new ideas. They always take my feedback and adjust.

Do you have any advice for potential customers?

Xennial is a great resource. Give it a go. You won’t get locked into a contract, and they get to work quite quickly.

RATINGS

4.5

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