Westpalm Publishers

BACKGROUND

Please describe your company and position.

I am the Human Resource Manager of The Harbinger Cafe & Bakery

Describe what your company does in a single sentence.

The Harbinger Cafe and Bakery is positioned to provide 95% plant based food and baked goods in a warm enviroment giving its customers a different dining experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Westpalm Publishers to accomplish?

• Book Publishing.

SOLUTION

How did you find Westpalm Publishers?

Online Search

Why did you select Westpalm Publishers over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Westpalm Publishers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The work scope will involve editing designing of the cover and interior print and eBook formatting assigning of ISBNs, printing and distribution of the book to the large online retailers. The main deliverables include edited manuscript final cover and interior proofs printed book and its sale distribution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The finished manuscript the final version of the text edited and formatted the cover designed the allocated ISBN and the fact that the book is live and available to be sold on the largest world retailers such as Amazon and Barnes and Noble can be considered measurable results. The fact that the transition to a professional manuscript to a printed and widely available book is successful indicates success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized in their project management and communicated in a clear way. They trasnpoted products such as edits and proofs on the timetable they offered. They answered me quickly and in a professional manner and answered my questions and adapted feedback into the design and editing process effective.

What was your primary form of communication with Westpalm Publishers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their after-sales services were the best. The whole intricate process editing design and worldwide distribution went on effortlessly because they directed the whole way and that is why it seemed easy.

Are there any areas for improvement or something Westpalm Publishers could have done differently?

Absolutely. Their long term orientation was outstanding and the whole process was easy and tension free.