West Loop Strategy

BACKGROUND

Please describe your company and position.

I am the Managing Director of a software company 

Describe what your company does in a single sentence.

Threat intelligence platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire West Loop Strategy to accomplish?

• Optimize our revenue generating platform

SOLUTION

How did you find West Loop Strategy?

Referral

Why did you select West Loop Strategy over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from West Loop Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Optimizing our platform for multi-cloud 
• Developing new product features

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our KPIs were new feature releases, which WLS delivered on-time and under budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We hired them due to a referral based on their responsiveness and taking time to learn our unique business. They exceeded all expectations, especially compared to our large incumbent provider

What was your primary form of communication with West Loop Strategy?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team is extremely technical, based in the US and also very responsive

Are there any areas for improvement or something West Loop Strategy could have done differently?

None we encountered