Less than $10,000
Dec. - Jan. 2019

4.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"The communication was definitely effective, quick, and professional."

May 29, 2020

Associate, Real Estate Firm

Anonymous

Real estate
Washington, District of Columbia
11-50 Employees
Phone Interview
Verified

West, Lane & Schlager oversaw a tour for an office space available for subleasing.

The client’s tenant did not make a deal for the space shown, but West, Lane & Schlager was professional throughout the month-long process. Their timeliness and quick responses were highlights of the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in commercial real estate.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with West, Lane & Schlager?

We needed to tour a sublease for a client.

SOLUTION

What was the scope of their involvement?

West, Lane & Schlager was responsible for brokering a sublease for an office space. We found the space on CoStar’s database and reached out to them to set up a time to tour the space.

What is the team composition?

We worked with their brokerage services.

How did you come to work with West, Lane & Schlager?

We chose them because of their proximity to Washington, DC, as well as their general reputation. They’re really professional and thorough.

What is the status of this engagement?

We worked together in December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The deal did not work out; the client happened to take another space. It had nothing to do with West, Lane & Schlager or the space they showed us. Their team was timely and professional.

How did West, Lane & Schlager perform from a project management standpoint?

The communication was definitely effective, quick, and professional. We talked about once a week or so.

What did you find most impressive about them?

I can’t think of anything off the top of my head.

Are there any areas they could improve?

No, I don’t think so.

RATINGS

4.0

West, Lane & Schlager

We aren’t just another commercial real estate firm

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