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Since 1894, West Bend Mutual Insurance has come to stand for excellence through the use of innovative insurance products, steady growth, and financial stability offering property/casualty insurance for homes, autos, businesses and personal property. This reputation for excellence is recognized not only by our policyholders, but by the insurance industry itself. West Bend has been rated A (Excellent) or better by A.M. Best since 1971. West Bend is also consistently ranked at the top by thousands of insurance agents nationwide in an ease-of-doing-business survey conducted annually by Deep Customer Connections, Inc.
Over a hundred years ago, a fire roared through the city of West Bend, WI. This tragedy was one of the worst for our community and touched the lives of many people. Because of that fire, our company was formed. And even then, we began to show that something good can come from something bad.
Over time, people have come to expect this of us. To call with problems and leave with solutions. As time passes, things change. But not our reason for being.
At the core of everything we do lies a simple premise. A sincere desire to help our customers through problems and adversity. To make sure that positives come from negative situations. To step up when you need us. To do the right thing.
West Bend Mutual Insurance is providing a business advisory firm with several insurance products, including workers' compensation and general liability.
West Bend Mutual Insurance delivers great joint products to the client. They ensure that the client can easily contact them by providing different modes of communication, including emails, phone calls, text messages, and in-person meetings.
BACKGROUND
Briefly describe what your company does and your role there.
Provides Business Advisory and related services to small and mid sized businesses
OPPORTUNITY / CHALLENGE
What were your company's goals when you started looking for a partner?
Business Insurance, etc
SOLUTION
Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.
Provides several Insurance products including Workman's Comp, GL
How many people does your company work with?
2-5 people
How did you find this provider?
Online search
Why did you choose to work with them?
Close to my geographic location
Good value for cost
Company values aligned
RESULTS & FEEDBACK
What are the results or deliverables of this partnership that demonstrate progress or success?
They provide great joint products.
How does your team communicate with this service provider?
In-Person Meeting
Phone calls
Email or Messaging App
Mobile Text Messages
Are there any areas for improvement or something this service provider could have done differently?
None
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
1900 S. 18th AvenueWest Bend, WI,
United States53095
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