Webspecia

BACKGROUND

Please describe your company and position.

I am the Managing Director of Insono Hearing

Describe what your company does in a single sentence.

We are a leading company offering help to patients with hearing loss.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webspecia to accomplish?

• Performance Marketing
• CRM Automation

SOLUTION

How did you find Webspecia?

Referral

Why did you select Webspecia over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Webspecia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webspecia made our website, setup zoho CRM and all its automation for us. Their digital strategy helped us make our campaigns optimised and we were able to get a ROAS of 10+. This helped us achieve our sales gaol and the expansion was quick.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

our cost per lead was redcuced by 40%, hence cost per sale went down resulting into better profit.

Since our business relies on leads, they setup our crm so that offline conversions are sent back.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

it was good. project was almost on time. some items were delayed but it was worth the wait. my queries were responded on time and since we had in person meetings, things were sorted.

What was your primary form of communication with Webspecia?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They were intelligent, highly qualified professionals who knew their work.

Are there any areas for improvement or something Webspecia could have done differently?

timely responses