Web And SEO Pro

BACKGROUND

Please describe your company and position.

I am the Owner of a plant nursery

Describe what your company does in a single sentence.

I run a plant nursery (don't disclose it on the review, cause we're working on rebranding). It's a boutique online plant nursery specializing in rare houseplants and custom terrariums for urban gardeners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web And SEO Pro to accomplish?

• My old website was held together by miracles, slow, clunky, and missing sales left and right. Needed to change that.
• A complete redesign that showcased our products like art.
• Fast load times.
• SEO that worked to attract plant lovers.
• Easy backend updates so that our guy could manage inventory himself.

SOLUTION

How did you find Web And SEO Pro?

Trustpilot

Why did you select Web And SEO Pro over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The Web and SEO pro team built a website that is more or less a sales machine compared to the previous one. Now, we are thinking of rebranding. I'll also add a review for that. But for now, the highlights of this project are mentioned:

• Gorgeous product galleries with a "plant care needs" filter system.
• Went from 8-second load times to under 2 seconds globally.
• Our "Can't Disclose Keyword" page now ranks #1 in Google.
• Added a live chat widget that increased conversion rates by 30%.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The numbers speak for themselves. There was an 80% increase in organic traffic within 4 months, the mobile conversion rate jumped from 1.2% to 3.8%, and customer service inquiries dropped by 40%, thanks to better product information, which led to fewer questions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As someone who barely knows HTML from a PDF. I was nervous about the whole makeover. But their team explained every step without using tech jargon, gave me a simple training video library, and was always available when I messed up the CMS (happened a lot).

What was your primary form of communication with Web And SEO Pro?

Email or Messaging App

What did you find most impressive or unique about this company?

The impressive thing is that instead of guessing, they recorded real visitors using our site to spot frustrations. A/B tested every button color and headline. Kept optimizing even after launch. I've never seen anything like this in any review, so this is something unique I noticed.

Are there any areas for improvement or something Web And SEO Pro could have done differently?

The only hiccup was time zones; their dev team was in a different timezone from where we are, which sometimes delayed real-time fixes.