Volterra

BACKGROUND

Please describe your company and position.

I am the CEO of the company. 

Describe what your company does in a single sentence.

We specialize in helping organizations. communicate change internally and externally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Volterra to accomplish?

• Set up social media strategy for client
• Act as white label provider

SOLUTION

How did you find Volterra?

• Online Search
• LinkedIn

Why did you select Volterra over others?

Pricing fit our budget

What was the size of Volterra’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To help us set up social media strategies align to different maturity levels of the client. Some clients already have a strategy but wanted to augment. Some never had a strategy and wanted to start right.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reporting and analysis of social media results over several quarters

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. On time and as stated from the Statement of Work.

What was your primary form of communication with Volterra?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed with their ability to communicate steps and processes to clients.

Are there any areas for improvement or something Volterra could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I'm an executive at Learngistics

Describe what your company does in a single sentence.

We provide learning support to corporate learning and development teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Volterra to accomplish?

• To teach a client's team about social media marketing.

SOLUTION

How did you find Volterra?

Referral

Why did you select Volterra over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

What was the size of Volterra’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our client was bringing their entire team up to speed on digital marketing. We were providing trainers and speakers to cover a number of aspects lf digital marketing. The goal was to educate our client team so that they would have the basics needed to start focusing their efforts on digital marketing. Voltera was brought in to deliver a 1/2 day session on social media marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our client was very satisfied with the amount of knowledge transfer that happened over the short workshop.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Voltera was very responsive, had an intensive discovery process and tailored their service to fit our specific need.

What was your primary form of communication with Volterra?

In-Person Meeting

What did you find most impressive or unique about this company?

The depth of knowledge their team has. Their ability to relate social media marketing directly to our client's day-to-day operations was impressive.

Are there any areas for improvement or something Volterra could have done differently?

Nothing I can think of.

BACKGROUND

Please describe your company and your position there.

We are a frozen food business, with an e-commerce/B2C focus. I am the co-owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Volterra?

We use Volterra to handle our social media needs, from daily posts to coordinating and managing social campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Volterra from another satisfied client. The companies in-depth knowledge of the Social field, experience in it, and originality of content were deciding factors.

Describe the project in detail and walk through the stages of the project.

Volterra creates daily Instagram and Facebook posts, as well as pitching and managing various focused social ad campaigns.

How many resources from the vendor's team worked with you, and what were their positions?

We communicate and work directly with 2 members of the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our online sales have incrementally increased, as have our social numbers from follows to click-throughs.

How effective was the workflow between your team and theirs?

Excellent, always available, and we speak several times each week.

What did you find most impressive or unique about this company?

Andrew's experience in the field was impressive, and Jory's creativity was very strong. Volterra's expertise in the areas where our business was lacking has increased our brand exposure.

Are there any areas for improvement or something they could have done differently?

No