Voice AI Agent - Neyox.ai

BACKGROUND

Please describe your company and position.

I am the CEO of a media and marketing company 

Describe what your company does in a single sentence.

Our company is a media and marketing company that helps brands grow through strategic digital campaigns and high-quality content solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• Automate inbound and outbound client communication to reduce manual calling time.
• Improve lead qualification and appointment scheduling using real-time AI conversations.
• Enhance customer experience with 24/7 intelligent voice support for marketing inquiries.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Online Search

Why did you select Voice AI Agent - Neyox.ai over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We implemented Neyox AI Voice Agent to handle our inbound and outbound communication workflow. The team helped us set up customized call flows, integrate our CRM, and train the AI with our marketing scripts. Key deliverables included a fully configured voice agent, automated appointment-booking system, campaign-specific call templates, and detailed analytics dashboards for call tracking and lead qualification. The project also covered testing, optimization, and ongoing support to ensure smooth daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of Neyox AI Voice Agent delivered clear and measurable improvements for our communication workflow. Our outbound calling efficiency increased by over 40%, and we reduced manual follow-up time significantly. Appointment-booking accuracy improved by nearly 30%, and response times for inbound inquiries dropped to almost zero with the 24/7 automated handling. We also saw a noticeable uplift in lead qualification quality, with more consistent data captured through AI-driven conversations. Overall, the system allowed us to manage a higher call volume with fewer resources while maintaining a more professional and consistent client experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth, structured, and very responsive. The Neyox.ai team delivered every milestone on time and kept us updated throughout the setup and testing phases. They were quick to understand our workflow requirements and adapted the voice agent settings exactly as we needed. Any questions or adjustments we requested were handled promptly, and their support team consistently responded with clarity and fast turnaround. Overall, the entire process felt well-organized and client-focused.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive part about the team is the level of accuracy and natural flow their voice agent delivers. Unlike many other AI calling tools, their system understands context, handles complex queries, and adapts to different call scenarios extremely well. I also appreciated their commitment to customization, they didn’t offer a one-size-fits-all solution, but instead tailored the entire setup to match our media and marketing workflow. Their combination of technical expertise, fast response times, and a truly human-like voice agent makes them stand out in this space.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Overall the experience was great, but one small area for improvement would be expanding the customization dashboard with a few more self-service options. At times we had to request minor adjustments through support, and having additional controls in the panel would make fine-tuning even faster. However, whenever we reached out, their team responded quickly and handled everything smoothly.

BACKGROUND

Please describe your company and position.

 I am the Account Manager of an insurance company 

Describe what your company does in a single sentence.

We are an insurance agency dedicated to helping individuals and businesses protect what matters most through personalized policies and exceptional client service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• Improve customer response time and availability outside of regular business hours.
• Automate inbound and outbound client calls to handle policy inquiries and claims efficiently.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Online Search

Why did you select Voice AI Agent - Neyox.ai over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Neyox AI helped us set up voice agents to handle incoming calls for policy questions, claims updates, and general inquiries, as well as outbound calls for reminders and follow-ups. They customized the AI to understand insurance terms, connected it with our CRM to log calls and update client info, and made sure it could schedule appointments or route complex issues to our team. We also got reports to track call performance and customer satisfaction, which made it easy to see the value right away.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Neyox AI, we saw a big improvement in efficiency - response times dropped by over 40%, and more than 70% of routine calls were handled automatically without needing a human agent. Our team saved hours each week, and customer satisfaction scores went up because clients could get help instantly, even after hours.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Neyox AI team was professional and easy to work with. They delivered everything on time and kept us updated throughout the process. Anytime we had questions or needed adjustments, they were quick to respond and made sure the solution fit our needs perfectly.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Neyox AI was how natural and human-like their voice agents sound, which made our clients feel comfortable and valued. On top of that, their ability to quickly tailor the AI to our industry and needs showed a level of flexibility and expertise that really stood out.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Overall, we’re very satisfied, but one area that could be improved is adding even more personalization in the voice tones and responses for different types of clients. A few more reporting customization options would also be helpful. That said, these are small compared to the overall value delivered.

BACKGROUND

Please describe your company and position.

I am the Customer Support Manager of a telecommunications company.

Describe what your company does in a single sentence.

We provide reliable customer call support services that help businesses deliver fast, friendly, and effective solutions to their customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• Automate routine customer support calls to reduce wait times and improve response efficiency.
• Lower operational costs while maintaining consistent, high-quality customer interactions.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Friend suggestion

Why did you select Voice AI Agent - Neyox.ai over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implement Neyox.ai Voice AI Agent to automate customer calls, provide 24/7 support, streamline escalations to human agents, and deliver performance reports for continuous improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced average call handling time by 40%, improved first-call resolution rate by 30%, and increased customer satisfaction scores by 25%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized, with all deliverables completed on time. They were responsive to our needs, quick to address feedback, and flexible in making adjustments throughout the process.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by how responsive and proactive they were — they really listened to our needs and delivered solutions that felt tailored to us.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Overall, the experience was great. But there’s always room to grow — for example, quicker fine-tuning of the AI responses and a bit more customization upfront would have made things even smoother.

BACKGROUND

Please describe your company and position.

I am the CEO of Seoul Prime Realty

Describe what your company does in a single sentence.

We are a real estate agency in Korea that helps clients buy, sell, and rent premium residential and commercial properties with personalized service and expert market insights.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• To improve overall customer engagement and lead conversion through personalized, AI-driven conversations.
• To automate client call handling and inquiries, reducing missed leads and response time.
• To provide 24/7 voice support for property listings, scheduling visits, and answering FAQs.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Online Search

Why did you select Voice AI Agent - Neyox.ai over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included setting up and customizing the Voice AI Agent for our real estate operations. Neyox AI integrated the voice agent with our CRM system and property database to handle inbound and outbound calls efficiently.

Key deliverables included:

A fully trained AI voice agent capable of answering property-related queries in both Korean and English.
Integration with our booking system for scheduling property visits and following up with potential buyers.
Real-time call analytics and lead reports to track performance and conversion metrics.
Continuous optimization and support to improve AI responses based on client interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were very positive for our real estate operations:

• Lead response time dropped by over 70%, as the Voice AI Agent instantly handled incoming calls and inquiries.
• Client engagement increased significantly, with over 60% more qualified leads captured through automated follow-ups.
• Operational efficiency improved — our team saved around 40% of their daily time, allowing agents to focus more on closing deals rather than managing repetitive calls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neyox AI’s project management was highly professional and well-organized. They delivered every milestone on time and maintained clear communication throughout the setup process. Their team was very responsive to our feedback any requested changes or feature updates were handled quickly and efficiently. They also provided regular progress updates and post-launch support, ensuring the Voice AI Agent performed exactly as we needed for our real estate operations.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Neyox AI was their ability to understand our business needs deeply and tailor the Voice AI Agent specifically for the real estate market. The AI’s natural voice quality, multilingual capability (Korean and English), and contextual understanding made client interactions feel truly human. Their team’s technical expertise, proactive communication, and commitment to continuous improvement set them apart from other AI solution providers we’ve worked with.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Overall, our experience was excellent, but a few areas could be improved. We’d love to see more customization options in the voice tone and personality to better match our brand style. Additionally, having a more detailed analytics dashboard with deeper insights into call sentiment and client intent would be valuable. Lastly, faster updates or easier self-service tools for making small changes to scripts or workflows would make the system even more flexible.

BACKGROUND

Please describe your company and position.

 I am the Co-Owner of a financial consultancy.

Describe what your company does in a single sentence.

We provide personalized financial consulting services, helping clients manage investments, loans, and long-term financial planning with expert guidance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• To automate client appointment scheduling and reduce manual call handling time.
• To efficiently manage inbound calls and ensure no client inquiries are missed.
• To improve overall customer experience through faster and more professional communication.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Referral

Why did you select Voice AI Agent - Neyox.ai over others?

• Close to my geographic location
• Referred to me

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We integrated Neyox AI Voice Agents into our finance business communication system to handle inbound and outbound client interactions. The key deliverables included setting up AI-driven voice assistance for appointment scheduling, lead qualification, and follow-up calls. Neyox AI also customized the voice workflows to match our brand tone and trained the system to respond to common client queries related to financial services, loan options, and consultation timings. Additionally, performance tracking and regular updates were provided to ensure continuous improvement and seamless integration with our CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A 60% reduction in missed or delayed client calls, ensuring quicker response times.
• A 45% improvement in appointment scheduling efficiency, with clients able to book directly through the Voice AI system.
• Noticeable increase in customer satisfaction and engagement, reflected in positive feedback and higher repeat consultation rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Neyox AI team managed the project very efficiently and maintained clear communication throughout the process. All deliverables were completed on time, from setup to customization and testing. They were highly responsive to our needs, quickly implementing requested changes and providing ongoing support whenever we needed adjustments or training. Their proactive approach made the entire integration smooth and hassle-free.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Neyox AI was the natural and human-like interaction quality of their Voice Agents. The system quickly understood our business workflow and adapted to our client communication style. Additionally, their team’s commitment to continuous improvement and personalized support has made the experience stand out. They didn’t just deliver a product, they delivered real value to our operations. 

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Overall, the experience was excellent, but one area for improvement could be adding more advanced multilingual support to handle diverse client bases more effectively. Additionally, a more detailed analytics dashboard showing call insights and client behavior trends would make the service even more powerful for business decision-making.  

BACKGROUND

Please describe your company and position.

I am the Co- Founder of LLM Solution

Describe what your company does in a single sentence.

We are running a small Customer Service Automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• Provide service 24/7
• Quickly resolve customer queries and issues in real-time
• Reduce manual workload and automate routine support calls

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Online Search

Why did you select Voice AI Agent - Neyox.ai over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

After implementing Neyox.ai’s Voice AI Agent into our customer support workflow, I can confidently say the impact has been both immediate and impressive. The setup was straightforward and well-documented, with easy integration to our existing systems. Here’s what stood out: Round-the-Clock Service:The AI agent now answers calls and queries 24/7, allowing customers to reach us anytime—even outside normal business hours. This boost in accessibility helps us stand out from competitors. Instant Query Handling:Common questions and issues are resolved on the spot. Where before we’d get bogged down in repetitive queries, the AI handles them seamlessly, only passing truly complex cases to a human agent. Automated Appointment Scheduling:The system qualifies leads and can book appointments automatically, saving our team hours each week. No more manual follow-ups for routine bookings! Customer Feedback Collection:At the end of calls, the agent politely asks for feedback. This data is compiled into insightful reports, helping us improve our service and spot trends we might have missed. Easy Analytics and Reporting:I receive regular summaries—call volumes, resolution rates, customer satisfaction scores—which make it much easier to track team performance and workflow efficiency. Secure & Compliant:All customer data is protected and handled with care, which helps us stay compliant with relevant security standards. Overall, the Neyox.ai Voice AI Agent has become a valuable part of our support team. It’s reliable, easy to use, and genuinely relieves our staff from routine tasks so they can focus on more meaningful work. Highly recommended for any small business aiming to improve customer service and efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since using Neyox.ai Voice AI Agent, our small customer support business has seen real progress. We’re able to answer more customer calls every day—day or night—which has led to faster responses and happier clients. Most questions now get solved in minutes instead of hours, and our staff spends a lot less time on routine support work. Customer satisfaction scores have gone up, we’re booking more appointments, and we’re not missing out on new leads. Plus, the feedback we collect after each call helps us keep getting better. These clear improvements show our Voice AI project is working well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Neyox.ai team managed the project very well. They delivered everything on time and were clear about each step. Whenever we had questions or specific needs, they were quick to respond and offered helpful solutions. Their support made the process smooth and gave us confidence in setting up and running the Voice AI system.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Neyox.ai was how seamlessly their Voice AI agent worked right from the start. The setup was easy, the support team was always helpful, and the AI really did make customer service available around the clock. Their ability to adapt to our needs and the quality of instant responses made them stand out as truly unique.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

One area for improvement could be making the AI agent even better at handling complex or unusual customer queries. Occasionally, it needed to pass calls to a human when the issue wasn’t standard. It would also help if the reporting features could be customized more to fit different business needs. Overall, Neyox.ai did a great job, but these tweaks could make the experience even smoother.

BACKGROUND

Please describe your company and position.

I am the Manager of an advertising & marketing company 

Describe what your company does in a single sentence.

We help businesses grow by creating data-driven marketing strategies that boost brand visibility, engagement, and sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• To automate client call handling and save team time.
• To improve lead response speed and overall customer engagement.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Online Search

Why did you select Voice AI Agent - Neyox.ai over others?

• High ratings
• Referred to me

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included setting up and integrating Neyox.ai’s Voice AI Agent into our business communication system to manage inbound and outbound client calls. Key deliverables involved AI voice customisation, call flow design, lead qualification setup, performance reporting, and continuous optimisation to ensure smooth, human-like interactions that align with our marketing goals.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to a 60% reduction in missed client calls and a 40% improvement in lead response time. Additionally, customer engagement and satisfaction increased noticeably due to faster and more consistent communication handled by the Voice AI Agent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent -  the team delivered all milestones on time and maintained clear communication throughout. They were highly responsive to our requests, quickly addressing any adjustments or feedback to ensure the Voice AI Agent met our business needs perfectly.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was the natural, human-like voice quality of their AI agents and the level of personalisation they offered. Their ability to understand our workflow and adapt the AI to fit our business processes made Neyox.ai stand out from other providers.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Overall, the experience was great, but a more detailed analytics dashboard and quicker post-integration support would make the service even better.

BACKGROUND

Please describe your company and position.

I am the Owner of Active Life Coaching Singapor

Describe what your company does in a single sentence.

My company provides professional coaching services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• Manage clients call and booking appointments
• handle follow-up calls automatically

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Referral

Why did you select Voice AI Agent - Neyox.ai over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Neyox.ai helped me manage all client calls and bookings for my coaching business. Their Voice AI Agents handle inquiries, schedule meetings, and send reminders automatically. It’s saved me hours every week and made communication with clients much smoother.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since using Neyox.ai, I’ve seen a big improvement in response times and client engagement. Missed calls dropped by over 90%, and my appointment bookings increased noticeably. The AI agents now handle most of my inquiries, allowing me to focus more on coaching sessions instead of admin work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Neyox.ai team was very responsive and professional throughout the setup. They delivered everything on time and quickly made adjustments based on my feedback. Communication was smooth, and they made sure the system worked exactly as I needed.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed by how natural and effective their AI voice agents are. They help reach new clients, schedule appointments, and qualify leads effortlessly.  The team is responsive, and the results are clear—better client engagement and more bookings. Truly a smart solution for growing a business.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

While Neyox.ai works really well, it could improve by offering more customization options, handling complex queries better, and providing industry-specific templates. These changes would make it even more effective for different businesses.

BACKGROUND

Please describe your company and position.

I am the Owner of an event management company.

Describe what your company does in a single sentence.

We provide end-to-end event management services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• I don't want to miss my calls
• Auto shedule my appointments

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Online Search

Why did you select Voice AI Agent - Neyox.ai over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I use Neyox Voice AI to handle all calls for my event management business, answering client inquiries, booking appointments, sending reminders, and keeping track of requests. This helps me stay organized and ensures clients get quick, professional service every time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

More appointments got booked, response time to client calls got faster, and we had fewer missed calls overall.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and always replied quickly whenever I needed help or had questions.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Neyox AI is how smoothly it automates calls and appointments, saving a lot of time and keeping client communications organized without any fuss.What I found most impressive about Neyox AI is how naturally the voice agent interacts with clients and automates calls—making scheduling and follow-ups way easier and giving my business a modern feel.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Neyox AI could improve by making the voice agent handle unusual names and accents even better, and adding more customization options for specific business needs.Here is a simple and realistic improvement suggestion for a Neyox AI review:

It would be great if the voice agent could better understand unique names or accents, and giving users a bit more control to customize responses would make it even more useful.

BACKGROUND

Please describe your company and position.

I am the Manager of a loan Agency

Describe what your company does in a single sentence.

We are a leading loan agency in Korea, providing personalized financial solutions to help clients achieve their financial goals efficiently and securely.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voice AI Agent - Neyox.ai to accomplish?

• Automate inbound lead qualification.
• Increase application completion rate.

SOLUTION

How did you find Voice AI Agent - Neyox.ai?

Referral

Why did you select Voice AI Agent - Neyox.ai over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Voice AI Agent - Neyox.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neyox AI delivered a custom Voice AI agent to automate our inbound lead qualification and outbound application follow-ups. The core of the work was developing tailored scripts and integrating the AI directly into our CRM. Key deliverables: A custom Voice AI for inbound & outbound callsFull CRM integration for automatic data loggingA real-time performance and analytics dashboardOngoing team training and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased the number of qualified leads by 30%.
• Achieved a 15% increase in loan application completion rates.
• Reduced agent time spent on initial screening by 40%.
• Successfully handled over 500+ customer inquiries after business hours.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from Neyox AI was exceptional from start to finish. We were assigned a dedicated project manager who served as a single point of contact, which made communication incredibly efficient. The entire process was structured and transparent, beginning with a detailed project plan that included clear milestones and delivery dates.

They absolutely delivered everything on time, adhering to the initial timeline we had agreed upon. Their team was highly responsive and flexible to our needs. For example, when we requested a significant change to the conversation script during the testing phase, they were very accommodating and implemented the feedback quickly without impacting the final launch date. Regular weekly check-ins and clear progress reports ensured we were always aligned and aware of the project's status.

What was your primary form of communication with Voice AI Agent - Neyox.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was the perfect blend of their advanced AI technology and their team's deep understanding of our business needs. The Voice AI itself is remarkably sophisticated in handling natural Korean conversation, but the unique part was how their team tailored its logic specifically for our loan qualification process.
They acted less like a vendor and more like a strategic partner, ensuring the final solution didn't just work technically but also produced immediate, measurable business results.

Are there any areas for improvement or something Voice AI Agent - Neyox.ai could have done differently?

Honestly, there is very little to suggest for improvement. The only minor thing would be to add more in-app guides or tooltips to the analytics dashboard. While it's a powerful tool, some advanced features took a little time to master. This is a small point in an otherwise flawless execution.