Vivian Agency

BACKGROUND

Please describe your company and position.

I am the Social Media Manager of Carnivore Meat Company

Describe what your company does in a single sentence.

Carnivore Meat Company is a freeze-dried raw pet food company that provides top-quality raw butcher cut protein for pet parents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish?

• Affiliate program launch and maintenance
• Affiliate program expertise

SOLUTION

How did you find Vivian Agency?

Online Search

Why did you select Vivian Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Vivian Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vivian effectively runs our affiliate program. They helped get our IMPACT platform set up, vet quality leads, and maintain the program through and through. We collaborate on weekly calls, stay close on strategy to expand the program, and monitor content. They also manage emails and DMs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In just 2 months, we've seen creators in the affiliate program generate 5 total sales while they maybe seem small, our program last year only generated 4 sales while running for the entire year. Also, 90+ affiliates have been onboarded so far within 2 months. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We collaborate as always-on, but stay close with weekly calls to touch base. Given our time difference of 7 hours, Vivian responds back in a timely manner when asked about projects or status updates.

What was your primary form of communication with Vivian Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

I love how personable Vivian Agnecy is. I feel comfortable being open and honest about feedback regarding our program and asking questions when I am unsure about things. I genuinely enjoy and look forward to our weekly calls.

Are there any areas for improvement or something Vivian Agency could have done differently?

None I can think of currently. I'm learning alongside them!

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Resumeble

Describe what your company does in a single sentence.

Resume writing, career coaching, and employment assistance services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish?

• Optimize affiliate/partnership program in SaS (AWIN)
• Gain visibility through influencer marketing

SOLUTION

How did you find Vivian Agency?

Online Search

Why did you select Vivian Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Vivian Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Vivian Agency to support Resumeble with expanding our growth beyond traditional SEO channels, specifically through influencer and affiliate marketing. The scope of work was clearly defined around identifying, onboarding, and managing partnerships that could drive incremental revenue and brand visibility.

In terms of key deliverables, the engagement was centered around two primary outcomes:

1. Revenue growth through alternative channels: the agency was expected to contribute to a measurable increase in revenue generated outside of organic search, with a focus on building sustainable affiliate and influencer-driven pipelines rather than one-off wins.
2. Increased visibility and brand presence: this included improving Resumeble’s exposure across new audiences, particularly through credible voices (e.g., recruiters, career influencers), and strengthening brand trust in channels where SEO alone has limited reach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw steady progress in both revenue and visibility. Affiliate and influencer channels started contributing a meaningful share of new leads, with early revenue growth coming from a few strong partnerships. At the same time, brand exposure improved across new audiences, especially through recruiter-led content, giving us a solid foundation to keep building on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was strong throughout. The team was responsive, organized, and consistently delivered on time. They were also proactive, bringing new ideas we simply wouldn’t have had the time or capacity to explore ourselves. Communication was smooth, and our needs were always understood and met without unnecessary back-and-forth.

What was your primary form of communication with Vivian Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Female leadership, deep understanding and knowledge of affiliate marketing, and overall process agility. 

Are there any areas for improvement or something Vivian Agency could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of StartAbroad, an international relocation company that supports US, Canadian, and UK nationals moving to Portugal, Costa Rica, Spain, and Panama.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vivian Agency?

We needed help identifying a better affiliate software for our needs and establishing, improving, and expanding our affiliate and referral programs.

SOLUTION

What was the scope of their involvement?

Vivian Agency has researched and recommended affiliate software, integrated it into our backend tech stack, expanded our list of active affiliates by over 25, created a referral program, and created landing pages for our affiliate and referral programs. The team has also helped us identify areas of investment for backlinks and SEO improvement. Vivian Agency handles everything, including affiliate payments and outreach, directly.

What is the team composition?

We work with 2–5 teammates from Vivian Agency.

How did you come to work with Vivian Agency?

We found them through an online search. We chose them because their pricing fit our budget, they offered good value for the cost, and I liked that they had a team with various capacities and assigned a team to my case.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working together in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Vivian Agency has increased our monthly revenue and the number of active affiliates in our affiliate program. The team has also helped improve our brand awareness and SEO performance.

How did Vivian Agency perform from a project management standpoint?

Vivian Agency delivers on time. Our primary form of communication is virtual meetings.

What did you find most impressive about them?

I've really enjoyed working with them. I've found them to be extremely responsive, knowledgeable, dependable, and creative. They've been very hands-on. Some agencies will just make suggestions, but I've essentially turned this work over to them, and they manage it. They also proactively find new opportunities for us. They even help write newsletters and find partners to feature.

Are there any areas they could improve?

I can't think of anything for Vivian Agency to improve.

Do you have any advice for potential customers?

I really enjoy the collaboration with them.

BACKGROUND

Please describe your company and position.

I am the Head of Product of JRPass.com

Describe what your company does in a single sentence.

We sell tickets and passes for high speed railway travel in Asia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish?

• Grow our affiliate program

SOLUTION

How did you find Vivian Agency?

• Online Search
• Other

Why did you select Vivian Agency over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Vivian Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full management of our affiliate program, maintainance and growth within a highly competative industry. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The JRPass.com affiliate program delivered strong, measurable results that clearly demonstrated its success. Under their full management, we saw consistent growth in both traffic and affiliate-driven conversions. Their expert handling of the program allowed us to focus on other key areas of our business, while they optimized partnerships, improved performance metrics, and expanded our reach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was spot on. Everything was delivered on time, often ahead of schedule, and communication was always clear and proactive. They really took the lead, which made things incredibly easy on our side. Any time we had a request or needed a tweak, they were quick to jump in and get it sorted without fuss. It honestly felt like they were part of our team—they are super responsive, detail-oriented, and always focused on helping us grow.

Personally, I enjoyed doing the regular meetings with them.

What was your primary form of communication with Vivian Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how hands-on and genuinely invested they were in our success. They didn’t just “run the program”—they actively looked for ways to improve it, brought fresh ideas to the table, and made smart suggestions backed by data. You could tell they cared about the bigger picture, not just the day-to-day tasks.

Are there any areas for improvement or something Vivian Agency could have done differently?

Honestly, not much to flag here. 

BACKGROUND

Please describe your company and position.

I am the CEO of Lucimed

Describe what your company does in a single sentence.

We manufacture and sell light therapy solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish?

• Develop Affiliate network
• Develop Affiliate marketing sales

SOLUTION

How did you find Vivian Agency?

Upwork

Why did you select Vivian Agency over others?

• High ratings
• Good value for cost

How many teammates from Vivian Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Affiliate Recruitment: Vivian Agency identified and onboarded high-quality affiliates relevant to our industry. They handled negotiations, contract setups, and ensured affiliates were aligned with our brand values.
Performance Analysis: Vivian Agency implemented advanced tracking and reporting systems to monitor affiliate performance. They provided us with detailed weekly reports highlighting key metrics like conversion rates, click-through rates, and overall revenue contribution from affiliates.
Optimization: Based on performance data, they continuously optimized our campaigns by replacing underperforming affiliates, refining creatives, and testing different strategies to improve outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a very seasonal business so sales are very different from month to month.
For example, in Dec 2024, we made 50k $ from affiliate marketing
In the first 13 days of January, we made 22k$
Great results!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are very good.
Great communication
We work with Aya

What was your primary form of communication with Vivian Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Vivian Agency's great sales results and the number of onboarded affiliates impressed us.
Also a lot of conten creation by affiliates!

Are there any areas for improvement or something Vivian Agency could have done differently?

They could have prevented affiliates sales from promo code websites

BACKGROUND

Please describe your company and position.

I am the Partnerships Operations Manager of SafetyWing

Describe what your company does in a single sentence.

We're here to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish?

• Grow through affiliate influencer marketing and generate sales to meet annual revenue growth targets.

SOLUTION

How did you find Vivian Agency?

Referral

Why did you select Vivian Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vivian Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We use Vivian Agency to take action on key affiliate strategies:

• Co-run campaigns
• Generate and reach out to leads
• Provide consultation services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Solid month-on-month growth since launch: 20% monthly growth in 2019, 15% monthly growth in 2020, 10% monthly growth in 2021, and further.
• KPIs achieved: The program is now generating $350k per month in sales, and continues to grow monthly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Consistent, on-time reporting. 
• Clear communication.
• Availability to meet with our global team across time zones. 
• They've consistently brought value and growth to our affiliate program, helping to scale it throughout our numerous product developments and explorations of different segments. 

What was your primary form of communication with Vivian Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Vivian Agency is dynamic and has an extremely detailed knowledge of affiliate models and how to scale them.

Are there any areas for improvement or something Vivian Agency could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Navira Stays, a vacation rental company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish for Navira Stays?

We needed help with influencer marketing and social media presence.

SOLUTION

Can you describe the scope of work Vivian Agency handled for this project?

Vivian Agency handles our influencer marketing and digital marketing initiatives. Their scope of work includes influencer sourcing and outreach, partnership management, campaign planning and execution, content coordination, social media strategy, performance reporting, and ongoing project management.
The main deliverables are influencer collaborations, marketing campaigns, social media content, campaign analytics, and recommendations to strengthen our brand awareness and online presence.
We primarily focus on Instagram, TikTok, and YouTube, working with creators whose audiences align with our target travelers. We emphasize authentic, high-quality content such as short-form videos, destination and property showcases, lifestyle content, UGC, and travel recommendations. The campaigns are designed to increase brand awareness, engagement, and trust while generating reusable content for our own marketing channels.

What is the team composition?

We work with 2–5 teammates from Vivian Agency.

How did you find them?

We found them through an online search and a referral.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in May 2025, and the engagement is ongoing.

What were the reasons you chose Vivian Agency?

They had high ratings, and their pricing fit our budget. They were a great culture fit and offered good value for the cost. Moreover, they were referred to me, and their company values aligned with ours.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within the first few months, we saw a noticeable increase in our social media engagement, website traffic from social channels, and inquiries from potential guests. Several influencer collaborations generated strong organic reach and high-quality user-generated content that we were able to repurpose across our marketing channels. Overall, the campaigns helped strengthen our brand awareness and contributed to an increase in direct bookings.
During the campaign period, we saw approximately a 35% increase in website traffic, with a significant portion coming from social media referrals and influencer-generated content. We also noticed visitors spending more time on the site and exploring multiple property pages, indicating higher-quality traffic.
While social media engagement improved, the most meaningful result for us was the increase in direct bookings. Compared to the previous period, we saw an estimated 20%–25% increase in direct bookings that we could attribute to the influencer campaigns and the increased brand visibility they generated.

How did Vivian Agency perform from a project management standpoint?

Vivian Agency’s project management is excellent. They’re highly organized, proactive, and transparent throughout the engagement. They consistently deliver milestones on time, keep us informed with regular updates, and are quick to respond whenever we have questions or need adjustments.
Their communication is clear, expectations are well managed, and they’re flexible in adapting the strategy based on campaign performance. Overall, they make the entire process smooth and easy to manage.

What did you find most impressive or unique about them?

What we’re most impressed with is their combination of strategic thinking and hands-on execution. They don’t just connect us with influencers — they take the time to understand our brand, target audience, and business goals, then build a tailored strategy around them. Their focus on long-term partnerships, authentic creator relationships, and measurable results makes them feel like an extension of our own team rather than an external agency.

BACKGROUND

Please describe your company and position.

 I am the Affiliate Manager of a consumer products company 

Describe what your company does in a single sentence.

Smart Indoor Gardens

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vivian Agency to accomplish?

• Set up an affiliate program
• Recruit affiliate partners
• Develop the program

SOLUTION

How did you find Vivian Agency?

Via a personal connection

Why did you select Vivian Agency over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Vivian Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vivian Agency is a blast to work with. They consistently overachieve and are willing to go the extra mile to get the job done. Our affiliate program launch with them was a smooth ride with easy deployment and ongoing growth. Best of all, they really know how to build processes and make their work transparent and obvious.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launched a program that still actively generates revenue 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always timely delivery, responsive

What was your primary form of communication with Vivian Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility and openness to new ideas

Are there any areas for improvement or something Vivian Agency could have done differently?

Everything was honestly great.