What evidence can you share that demonstrates the impact of the engagement?
Not yet. Work is ongoing and none of it’s live.
How did Viccsun perform from a project management standpoint?
There’s a lot of scattered information within my company, so I decipher everything as best I can before sending it over. They’re really successful at getting things done, and their turnaround time is usually about 48 hours.
What did you find most impressive about them?
I've worked with other groups that can't come to a decision on design aspects because one person is the lead and there’s 15 other people working on the project. Viccsun is able to quickly come up with really good designs, and they turnaround projects really fast.
Are there any areas they could improve?
Sometimes it takes extra time to email back and forth to clarify project information. There’s an occasional communication breakdown, but usually that's only if I’ve sent a long email asking a lot of different questions.