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Research & UX Partner in Bangladesh

Userhub is a Bangladesh-based research and UX partner supporting international organizations, consulting firms, public-interest initiatives, and digital product teams with research in Bangladesh.

Our work includes qualitative and mixed-methods research, UX and usability research, human-centered and service research, accessibility and inclusive research, and field research and research operations.

  • Min project size
    $5,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    2 - 9
  • Locations
    Dhaka, Bangladesh
  • Year founded
    Founded 2014

Overview by:

Reviewer avatar
Wahid bin Ahsan
Co-founder & Managing Director About the Team

1 Locations

  • Dhaka , Bangladesh

Service Lines
Market Research
55%
UX/UI Design
45%
Select Focus Area
Market Research Focus
Market Research Interviews
35%
Observational Research
25%
Market Research Data Analysis
20%
Market Research Data Reporting
15%
Market Research Surveys
5%
User Experience Focus
User Research
60%
Usability Testing
30%
UX Strategy
10%
Industries
Non-profit
30%
Financial services
20%
Government
20%
Education
15%
Information technology
15%
Clients
Midmarket ($10M - $1B)
45%
Enterprise (>$1B)
40%
Small Business (<$10M)
15%

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Our Story

Userhub began in Bangladesh in 2014 with a focus on advancing UX and human-centered design practice. Our work has since expanded into UX research, applied research, accessibility and digital inclusion, service and product evaluation, and professional capability building. We work across commercial and development contexts where understanding people, services, systems, and digital experiences is central to better decisions.

Meet the Team

Wahid bin Ahsan

Wahid bin AhsanCo-founder & Managing Director

Co-founder and Managing Director of Userhub, leading human-centered design, UX research, applied research, accessibility, digital inclusion, and professional capability-building engagements in Bangladesh.

What Sets Us Apart

Bangladesh research capability

Deep local context, Bangla and English research capability, participant recruitment, field coordination, and delivery across Bangladesh.

Research-led human-centered practice

We use qualitative and participatory research, usability evaluation, accessibility, and human-centered methods to understand people, services, and digital experiences before recommending solutions.

International-standard delivery with local access

We combine local research access with structured analysis, synthesis, documentation, and collaboration suited to international development organizations, consulting firms, and product teams.

Commonly Asked Questions

We are particularly interested in UX and user research, qualitative and participatory research, usability and accessibility evaluation, digital inclusion, service and user journey research, digital public services, product and service evaluation, and applied research requiring strong Bangladesh-based field capability.

We work collaboratively with client teams, agree clear research and reporting expectations at the outset, and maintain regular communication throughout delivery. Outputs are tailored to the engagement and may include research plans, fieldwork updates, synthesis, findings, evidence-based recommendations, presentations, and supporting research documentation.

Locations (1)

72/A, Tejkunipara, Honda Goli, Tejgaon Dhaka, Bangladesh 1215

6 - 9

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