USA Publishing Group

BACKGROUND

Please describe your company and position.

I am the Author of Independent Author

Describe what your company does in a single sentence.

My company focuses on writing and publishing books, working with professional teams to bring manuscripts to life and distribute them to a global audience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire USA Publishing Group to accomplish?

• To get my manuscript professionally edited, formatted, and designed for publication.
• To publish the book on major platforms and make it easily available to readers worldwide.
• To work with a reliable team that could handle the complete publishing process smoothly and efficiently.

SOLUTION

How did you find USA Publishing Group?

• Online Search
• Referral

Why did you select USA Publishing Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from USA Publishing Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at USA Publishing Group handled the entire publishing process from start to finish. Their scope of work included professional editing, interior formatting, and custom book cover design to ensure the manuscript met industry standards. They also took care of ISBN assignment, distribution setup, and publishing the book across major platforms such as Amazon and Barnes & Noble. Additionally, they provided marketing guidance and support to help increase the book’s visibility after launch. All deliverables were completed within the agreed timeline, and the communication throughout the process was smooth and professional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered excellent results. My book was successfully published and made available on major platforms, reaching a wide audience. The editing and formatting quality significantly improved the overall presentation, making it reader-friendly and professional. Within the first few weeks of launch, I started receiving positive feedback and saw consistent sales. All milestones were met on time, and the final outcome exceeded my expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They maintained clear communication throughout the entire process and provided regular updates on each stage of the project. All deliverables were submitted on time, and they were very responsive to my questions and requests. Whenever I needed any changes or clarifications, their team responded quickly and made adjustments without delay. Overall, the process was smooth, organized, and highly professional.

What was your primary form of communication with USA Publishing Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most was their professionalism, attention to detail, and commitment to delivering high-quality work. They treated my project with genuine care and made the entire publishing process stress-free. Their ability to handle everything under one roof — from editing to publishing and marketing — made them stand out. The team was proactive, transparent, and consistently went the extra mile to ensure I was satisfied.

Are there any areas for improvement or something USA Publishing Group could have done differently?

Overall, I had a very positive experience with USA Publishing Group. If I were to suggest one area of improvement, it would be to provide even more detailed progress tracking or milestone dashboards, so clients can visually see the project’s status in real time. Apart from that, their service and support were excellent throughout the process.