UniTalk

BACKGROUND

Please describe your company and position.

I am the Growth manager of DreamX

Describe what your company does in a single sentence.

UI/UX Design and Development Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UniTalk to accomplish?

• We founded UniTalk for such tasks as IP telephony, call tracking, voice robot

SOLUTION

How did you find UniTalk?

• Online Search
• Clutch Site

Why did you select UniTalk over others?

• High ratings
• Good value for cost

How many teammates from UniTalk were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thanks to IP Telephony, the volume of calls has increased, and with the help of call tracking, advertising costs have been reduced

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in incoming calls, decrease in missed clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The UniTalk team are true professionals. They complete all tasks accurately and on time

What was your primary form of communication with UniTalk?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

A very professional support service that can solve any issue 24/7

Are there any areas for improvement or something UniTalk could have done differently?

No complaints, everything was done at the highest level.