Uncap is a Shopify B2B agency for complex ecommerce: manufacturers, distributors, and wholesalers with large catalogs, customer-specific pricing, and an ERP behind the storefront. We deliver three core services. Shopify Migration moves a B2B operation onto Shopify at a fixed price and scope. ERP Integration connects Shopify to NetSuite, Microsoft Dynamics 365, Acumatica, Epicor, Infor, or Sage with two-way real-time sync. Managed Growth improves the store every month after launch.
A Shopify Platinum Partner and Shopify Expert since 2013, Uncap has completed more than 380 Shopify migrations and works on Shopify exclusively. We serve operator-led companies between $2M and $50M in revenue across the United States and Canada, mostly in automotive, construction and building materials, industrial supply, agribusiness, and medical.
The results are documented. ULE Group launched on Shopify in under nine months with an architecture built for 1M SKUs and an Epicor integration, and grew online sales 6x. Kooks Headers lowered total cost of ownership 38% and raised conversion 22%. Canon Medical lowered total cost of ownership 83%.
Uncap Blueprint is a paid roadmap engagement before a build: architecture, ERP integration plan, replatforming risk, and total cost of ownership. Our 90-day Accelerators launch fixed-scope stores for auto parts, building materials, and industrial supply.
Uncap also builds six Shopify apps for B2B: Uncap Connect, the embedded Shopify app for ERP integrations; Uncap Diagrams, shop-by-diagram for OEM parts; Uncap Garage, Year-Make-Model fitment on ACES and PIES data; Uncap Quotes, configure-price-quote inside Shopify; Uncap Rebates, rebate accruals, claims, and payouts; and Uncap Warranties, protection plan sales, registration, and claims.
Every engagement is scoped in writing before it starts: fixed scope, honest estimates, no surprise invoices.
Uncap - Shopify Platinum Partner offers competitive pricing that aligns with client budgets, providing good value for cost. Clients report satisfaction with timely project delivery and quality outcomes, with project costs typically ranging around $25,000 to $50,000 depending on the scope.
Uncap - Shopify Platinum Partner successfully implemented custom functionalities and integrations, such as B2B capabilities and ERP connections, tailored to specific client needs. This adaptability allowed clients to maintain unique business processes while leveraging Shopify's robust platform.
Exemplary Client Service and Partnership
Clients consistently praised Uncap - Shopify Platinum Partner for their exceptional service and partnership approach. The team was seen as an extension of their own, providing personalized attention and aligning closely with client goals and values, leading to fruitful and long-term collaborations.
Room for Improvement in Communication Tools
While communication was generally effective, some clients noted a preference for different project management tools or experienced minor communication challenges. Addressing these preferences could enhance the client experience and streamline project workflows even further.
Timely Project Delivery
Most projects with Uncap - Shopify Platinum Partner were delivered on time or ahead of schedule, which clients found impressive. This reliability in meeting deadlines supported clients' operational timelines and minimized disruptions, enhancing overall satisfaction with the partnership.
Strong Industry and Platform Knowledge
Uncap - Shopify Platinum Partner's deep understanding of the Shopify ecosystem and e-commerce best practices is frequently highlighted by clients. Their ability to provide strategic insights and recommendations based on industry knowledge contributed significantly to the success of various projects.
Consistent Project Management and Communication
Uncap - Shopify Platinum Partner consistently demonstrated strong project management skills, maintaining clear communication through tools like Basecamp and ClickUp. Clients appreciated timely updates and quick responses to inquiries, which facilitated seamless project execution and ensured all tasks were tracked and completed on schedule.
Migration Services for Flag Manufacturer & Distributor
E-Commerce DevelopmentWeb Design
Shopify
Confidential
Sep. 2023 - Dec. 2033
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"We were impressed with Uncap Commerce's quality of work."
Jan 4, 2024
Sales Manager, Flag Manufacturer & Distributor
Anonymous
Verified
eCommerce
Tampa, Florida
11-50 Employees
Online Review
Verified
Uncap Commerce migrated an e-commerce website from Magento to the Shopify platform for a flag distributor and manufacturer. The team was also responsible for installing apps to complete the migration.
The client has received positive external feedback on the website Uncap Commerce migrated, with users noting improvements in user-friendliness and the overall aesthetic. The team supplied strong project management and addressed issues quickly. Uncap Commerce was communicative in their approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales Manager of an ecommerce company
Describe what your company does in a single sentence.
Manufacturer and distributor of flags, flagpoles and related products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Uncap Commerce to accomplish?
Migrate ecommerce platform and create a new website.
SOLUTION
How did you find Uncap Commerce?
Online Search
Clutch Site
Why did you select Uncap Commerce over others?
High ratings
Pricing fit our budget
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
MIgration of previous ecommerce website on Magento 2.x platform to Shopify. Selecting a theme and create frontend layout for customers and admin area for staff. Installing apps as necessary to accomplish migration and enhance usability.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
It is still a bit early to determine success based on sales metrics, but from customer and staff feedback the newly created website is more user friendly, visually appealing and inline with current best practices.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Uncap was great with project management. Communication was timely and informative with major weekly updates. Concerns were addressed quickly and resolved to meet our needs. Items were delivered on time,or earlier than expected.
What was your primary form of communication with Uncap Commerce?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with Uncap Commerce's quality of work, knowledge of Shopify and how they were able to meet our somewhat unique needs on time and on budget.
Are there any areas for improvement or something Uncap Commerce could have done differently?
Nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Site Development for Jewelry Company
E-Commerce Development
Big CommerceNetSuite SuiteCommerceShopifyWooCommerce
Confidential
Aug. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Uncap Commercedelivered items on time and was extremely communicative during the build process."
Nov 1, 2023
Founder, Jewelry Company
Anonymous
eCommerce
Detroit, Michigan
1-10 Employees
Online Review
Uncap Commerce designed and developed a jewelry company's e-commerce website in Shopify. They integrated the necessary apps to improve the site's UX and provided advice on Shopify best practices.
Uncap Commerce successfully launched the website before BFCM as planned. Their team completed all tasks on time and stayed within the budget. They also set a high bar for customer satisfaction and ensured effective communication through email, messaging apps, and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of an ecommerce company
Describe what your company does in a single sentence.
We are an e-Commerce jewelry company that sells waterproof jewelery.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Uncap Commerce to accomplish?
Make a beautiful website
Make it function seamlessly
Receive technical support throughout
SOLUTION
How did you find Uncap Commerce?
Online Search
Referral
Why did you select Uncap Commerce over others?
High ratings
Good value for cost
Referred to me
Company values aligned
How many teammates from Uncap Commerce were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design a beautiful functioning website to launch before Black Friday and Cyber Monday (BFCM).
Integrate necessary apps to provide a great user experience.
Receive advice on launch/Shopify best practices to kickstart our ecommerce brand.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Launching website before BFCM
Anticipating costs of the build and staying on budget
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, Uncap Commercedelivered items on time and was extremely communicative during the build process.
What was your primary form of communication with Uncap Commerce?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
High bar for customer satisfaction
Are there any areas for improvement or something Uncap Commerce could have done differently?
None come to mind -- they were the perfect partner for our unique needs.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Redevelopment for Skincare Company
E-Commerce Development
Shopify
$10,000 to $49,999
May - Dec. 2021
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They never pushed back on anything, and they always looked forward to getting things done."
Dec 6, 2021
Director, South Beach Skin Lab
Anonymous
Other industries
Vancouver, British Columbia
1-10 Employees
Phone Interview
Pivofy redeveloped a skincare company's Shopify site based on another design company's work. They also helped the client upgrade their e-commerce store to Shopify 2.0. Three people worked on the project.
Thanks to Pivofy, the client successfully launched their website. The team resolved all the platform's bugs before the site went live. They were commended for their flexibility in accommodating the client's requested changes. Overall, they were reliable, committed, and responsive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m one of the directors of South Beach Skin Lab, and we have an anti-aging cream line.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Pivofy?
We hired Pivofy to redevelop our e-commerce website in conjunction with a design firm.
SOLUTION
What was the scope of their involvement?
A local design firm put together the look and feel of our Shopify store. Then, Pivofy did everything from the ground up based on the design they received from the design firm. When we gave them the job, our platform was still on Shopify 1.0, and they helped us pivot to Shopify 2.0.
What is the team composition?
I worked with Dennis (Founder), and he did most of the consulting part with me. He worked through everything because he was a programmer himself. We also worked with their project manager and developer. We only interacted with the developer through chat.
How did you come to work with Pivofy?
I searched for Shopify Plus approved developers on different websites, including on Clutch. I then saw that Pivofy had many good reviews. I also interviewed several firms, but Pivofy seemed to be the most knowledgeable and involved in the process. Their pricing was fair, too.
How much have you invested with them?
We spent $30,000–$40,000.
What is the status of this engagement?
Our partnership ran from May–December 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They were able to complete the project perfectly. We just got our website launched 3–4 days ago, so it would be hard to share any success metrics at this point. We had a couple of bugs before the site was launched, but it was far less than I expected. They also resolved the bugs before we went live. Overall, we were pretty satisfied with their service.
How did Pivofy perform from a project management standpoint?
Our deadline got extended, but only because I asked them to switch to the new Shopify 2.0. It only took them about an extra month to learn the new code requirements. We also appreciated that we talked directly to the people who were working on our project instead of communicating to a middleman what we wanted to achieve. Overall, they did a good job, and I was super happy with our experience.
What did you find most impressive about them?
Their flexibility, especially in dealing with last-minute changes, was impressive. They never pushed back on anything, and they always looked forward to getting things done, which was my favorite part of working with Pivofy. They also didn’t make any excuses, even if they were faced with challenges.
Are there any areas they could improve?
To be honest, I had a really great relationship with Pivofy. We did switch project managers in the middle of the project, but they didn’t really have control over that. In fact, the new project manager came in very quickly and he was better than the first one — they turned something negative into something positive.
Do you have any advice for potential customers?
Be very clear about your expectations upfront and have a good plan. Moreover, be very active in providing feedback and work through the project’s problems together. I don't know how they work with other clients, but in our case, they were very hands-on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce & Website Redo for Cold-Pressed Juice Line
E-Commerce Development
$10,000 to $49,999
Jan. - Apr. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was flexible with changes we kept making."
May 3, 2020
CEO, Twisted Alchemy
Scott Holstein
Verified
Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified
Pivofy created a Shopify website to launch a new juice brand. The site featured two distinct solutions and processes: a wholesale side for the hospitality industry and a retail side for home users.
Since its launch, the site has seen tremendous online sales. Pivofy stayed on top of tasks, keeping to the schedule and working within the budget.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We manufacture , Market and Distribute a line of Cold Pressed Juice for Craft Cocktails.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Pivofy?
We needed to launch our new brand , Twisted Alchemy , onto Shopify with two separate groups of customers. Wholesale to the hospitality industry and Retail to quarantine cocktail home users.
What were your goals for this project?
This project required two very different processes and product merchandising solution. The CEO Denis never stopped finding solutions and is ALWAYS available for my constant requests .
SOLUTION
How did you select this vendor?
Had the most experience with Shopify for Consumer Products and good references.
Describe the project and the services they provided in detail.
Process development and architecture.
What was the team composition?
Denis and his team of developers.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Website sales up over 1000%!
How was project management arranged and how effective was it?
We had weekly team meetings and constant phone calls.
What did you find most impressive about this company?
Denis worked all the time and on budget. The team was flexible with changes we kept making.
Are there any areas for improvement?
Not really.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Migration for Clothing Company
E-Commerce Development
$10,000 to $49,999
Aug. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their responsiveness and dedication to the project make them valuable partners."
Apr 26, 2018
Managing Director, Mata Traders Ltd.
Christine Goetz
Verified
Other industries
Chicago, Illinois
11-50 Employees
Online Review
Verified
Pivofy migrated an e-commerce platform to Shopify and provided guidance along the way. They are currently working to launch the site.
Pivofy's depth of knowledge in Shopify and responsiveness are testaments to their professionalism, as well as their intrinsic investment in the work. Their quick turnaround time accelerates project timelines and they are easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
The Mata Traders mission is to “fashion a better world” through designs that celebrate a woman’s originality and empower her purchases for change. We merge vibrant styles with fair trade practices to make an impact on global poverty–bringing living wages to artisans in India and Nepal.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Pivofy?
We hired Pivofy to migrate our existing website and e-commerce platform to Shopify.
What were your goals for this project?
As a fair trade company, we wanted the project to closely meet our budget and resource constraints. We wanted the migration to improve our e-commerce functionality and modernize our site.
SOLUTION
How did you select this vendor?
Acquaintances recommended Pivofy to us and highly praised their work.
Can you go into detail about the services they provided and the scope of the project?
Pivofy provided guidance for the design process, reviewed the scope of work, and conducted the data transfer of our e-commerce operations.
They are currently working on launching the site.
What was the team composition?
We work with their development team.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We are soon going to launch the site.
How was project management arranged and how effective was it?
We use Basecamp with Pivofy to communicate on the project. They amaze us with their quick turnaround time.
What did you find most impressive about this company?
They impress us with their in-depth knowledge of Shopify and are easy to work with. Their responsiveness and dedication to the project make them valuable partners.
Are there any areas where they can improve?
No, there are no areas to improve.
RATINGS
5.0
"They are a great Shopify partner to work with."
Quality
5.0
Service & Deliverables
"They produce excellent work."
Schedule
5.0
On time / deadlines
"Their scheduling is flexible and realistic."
Cost
5.0
Value / within estimates
"Their cost is great and within our budget."
Willing to Refer
5.0
NPS
"I will definitely refer them to others.
Showing 71-75 of
75 Reviews
Premier Verified means Clutch independently confirmed Uncap - Shopify Platinum Partner is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 73 verified client reviews averaging 5.0 stars.
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