UAWC Agency

BACKGROUND

Please describe your company and your position there.

CEO of Fitwatch Australia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

Social media page management and marketing on Facebook and Instagram Google ads management On page SEO

SOLUTION

How did you select this vendor?

We were referred to them by a known advertising agency on Upwork. They were busy at the time and recommended I contact UAWC

Describe the scope of their work in detail.

Social media page management and marketing on Facebook and Instagram Google ads management On-page SEO

What was the team composition?

I worked with closely with one team leader that managed 5 team members of UAWC that were all assigned certain individual tasks. We were all in constant contact with each other on group chat receiving daily and weekly reports.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All of my marketing and advertising was managed by UAWC and they started me from absolutely nothing to completely selling out of all stock within 2 months. Amazing results.

How effective was the workflow between your team and theirs?

We had an ongoing group chat. All team members had certain roles and tasks to complete and fulfil. I was updated every step of the way. They went above and beyond by making recommendations to further grow my business and so far we have been very successful.

What did you find most impressive about this company?

Their communication and level of expertise are highly commendable. I recommend them for any company that chooses to work with them that is at any stage in their business from a start up to a fully established business with a large network.

Is there any area for improvement or anything that could have been done differently?

I cannot fault UAWC or any of its team members. They go above and beyond expectations

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Ambr Eyewear Limited, a direct-to-consumer eyewear brand specializing in blue light glasses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UAWC Agency?

Our business was getting most of its traffic from organic searches, some digital PR, and direct traffic, especially from people who were aware of the brand. We felt we were really lacking in the paid advertising space since we were missing out on a lot of people who didn’t necessarily know about our company but were searching for what we had. 

I had been using an Irish freelancer to handle our Google Ads campaigns but he wasn’t doing a very good job. Our cost per conversion was very high and I felt I wasn’t getting the benefit, so I hired UAWC to help us out.

SOLUTION

What was the scope of their involvement?

The main channel that we wanted to use was Google Ads because there are a lot of potential customers there. We’re now doing a mix of different things, not just Google Ads. We’ve also kicked off our Instagram and Facebook advertising, which involves cold targeting people’s social media profile based on their interests or the demographic they’re part of. UAWC also helps us retarget people who’d already visited our website. 

The work has developed further now in that UAWC oversees more channels for us. They handle email marketing through Klaviyo and do some work via TikTok, Snapchat, and YouTube advertising. 

We produce the content for the ads, organizing photo shoots and video production with the designer we have on our team. We approve or make changes accordingly. They don’t do any SEO. It’s purely paid advertising with comprehensive monthly reporting.

What is the team composition?

There are four people working with us. I’m in regular contact with the owner and an account manager.

How did you come to work with UAWC Agency?

I found them on Clutch and saw that their pricing was very reasonable and that they had good reviews. I’d heard a lot of Ukrainian agencies were very good, so. I reached out to UAWC.

We had a kickoff chat and talked about our ideas. I explained the business and what we were trying to do. They were very professional, had really good ideas, and were very organized. We put together a really comprehensive strategy, and the time and effort they put into it is impressive, so I hired them.

How much have you invested with them?

We spend €1,250 (approximately $1,500 USD) per month for management fees. The total ad spend depends on the season, but thus far we’ve been paying €5,000 (approximately $6,000 USD) every month.

What is the status of this engagement?

We started working together in February 2019 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When I employed them to do this job, our cost per conversion on Google Ads was €50 (approximately $60 USD). The following month, it decreased to €25 (approximately $30 USD) per conversion, eventually going to as low as €5 (approximately $6 USD). It is a very considerable improvement, a 90% improvement in the cost per conversion.

At the same time, their Facebook and Instagram marketing campaigns are achieving about an 8%–10% return on ad spend. TikTok is still in the experimental stage and there’s not a lot of budget there, but I’m still very impressed with the results. 

UAWC is very creative. They think of ideas and come to me with suggestions. They’re constantly working on the campaigns to improve them, showing that they definitely understand the target market and what the messaging needs to be.

How did UAWC Agency perform from a project management standpoint?

They’re very responsive, comprehensive, and organized. If I have an idea, I can send it to them and they’ll try their best to implement it. There’s good communication between us as well. If they have an idea, they always present it to me so that we can work together on creating a new campaign or strategy. 

We use email and have monthly video calls. UAWC also shares a folder of all the content for the ads.

What did you find most impressive about them?

UAWC workS very hard and is consistently looking to optimize our campaigns. Their strategies are very comprehensive. I was very impressed with how they put together our different campaigns and how they ran many experiments and A/B testing. 

It seems important to them to grow their client’s business. I feel like I could go away for two weeks and they’d continue to work really hard on our ads. The freelancer I had before would just set the campaigns live and then go on holiday. These guys check every day, see what’s working, and make small improvements if needed. 

Are there any areas they could improve?

Their native copywriting could improve with a native English speaker on board.

Do you have any advice for potential customers?

English probably isn’t their first language. For someone looking to work with UAWC, it’s important that you work with them on the ad copy because sometimes it’s not quite fluent. For me, it’s quite a small deal, since they’re able to come up with the theme and the general copy. It just requires a little bit of improvement. 

I recommend working with UAWC. Put time aside to create really great content they can use for the paid advertising campaigns. The more content and ideas you give them, the more you’ll get out of it. They’ll be able to get it in front of the right audience for a feasible cost.

BACKGROUND

Please describe your company and your position there.

I am owner of a digital advertising/marketing agency in Germany.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency, and what were your goals?

We wanted someone to take care of our lead generation and and find additional target audiences in different markets.

SOLUTION

How did you select UAWC Agency and what were the deciding factors?

I have heard about them from a business partner and then decided to get on a call with them to see what kind of fit we would be.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They first started with Google Ads as a test phase and a lower budget. After successful results we decided to expand and hand over more projects to them, which they handled well. Additionally they always offered their input and expertise wherever they thought necessary, so basically they were an extension of our agency and we ended up being very close business partners.

How many people from the vendor's team worked with you, and what were their positions?

Usually there are about 3 responsible for most of the work we provide.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am able to say that they achieved very positive ROIs, especially with Google and Facebook Ads.

Describe their project management style, including communication tools and timelines.

They are very organized and we share similar tools for communication and project management, so everything worked very well.

What did you find most impressive or unique about this company?

They proved how much they care about delivering results and were always ready to put in extra work if necessary.

Are there any areas for improvement or something they could have done differently?

There is nothing to complain about. They overperformed and got the results we were hoping to achieve.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Wize Mentoring, a mentoring service and community for Accountants and Bookkeepers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

I have been using Facebook Ads to generate leads for my business, but with no overall "blueprint" or strategy in place that I could understand or specifically measure the results. We plan on using Digital marketing to grow our business so I needed a team who could help put a solid strategy in place that was tested and that would be refined as we grow.

What were your goals for this project?

To audit our existing Facebook Ad strategy and determine if it was fit for purpose or needed to be changed/improved.

SOLUTION

How did you select this vendor?

I was referred to UAWC and it was their initial Audit process and the value provided in this process that made the decision to select them very easy. There was clear science / method behind their strategies and they communicated it in a way that made sense to someone who doesn't understand the ad platform on a technical level.

Describe the scope of their work in detail.

Facebook + Instagram Ads Campaign Action Plan Set up Post Engagement campaign to amplify on best evergreen organic posts Set up Website Conversions campaign for TOF and BOF audiences Create at least 5 different Ad sets such as Remarketing, Lookalikes based on different actions on your website (for example on those who performed a micro event), cross interests etc.

Split test at least 3 creatives in each Ad set. Set up minimum two new ad sets with cold audiences. Add relevant exclusions to prevent overlap. Add UTM parameters for each creative so we can track performance in Google Analytics. Target only these countries https://prnt.sc/td91xn Test 10 new texts. Test dynamic ads. Test new video and image ads. Daily budgeting. Weekly reporting.

What was the team composition?

I've worked with both the Audit team and now the technical team who are actioning the suggested plan. All are very competent and great to communicate with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In just two weeks of testing, our lead quality has increased significantly.

How effective was the workflow between your team and theirs?

Very clear, and the communication of work being completed was very clear. It's nice to know whats going on and not have to question what they are doing or when things are going to be done.

What did you find most impressive about this company?

The thought that goes into the strategy. I like the "science" of it. They have a very thorough process for understanding the objectives and testing what will work and what will not. I've never been asked "What do you think we should do next" which is what I want, as I'm not the expert. I like being told what we should be doing and how we are going to test it. This team does this very well.

Are there any areas for improvement?

Nothing I can note currently.

BACKGROUND

Please describe your company and your position there.

My name is Jack the owner of Preface Products Ltt our company is based in Ireland and we run an number of ecommerce brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

We were looking to bring in some outside help to help increase revenue through digital advertising. After speaking with a large number of agencies we came across UAWC and immediately knew they would be the best agency for us. From there they took over all advertising for us and quickly expanded from facebook to google, snapchat, pinterest and more.

What were your goals for this project?

We simply wanted to increase sales and brand awareness in the geos that we had already established but we felt like to move to the next level we needed UAWC.

SOLUTION

How did you select this vendor?

After chatting with Ivan and his team over a number of video calls we had quickly developed an excellent and transparent relationship. Paired with the results UAWC were already producing for their other clients it was a very easy decision to go with UAWC.

Describe the scope of their work in detail.

After we decided to work with UAWC, everything was setup and running within a couple of days. We had a limited ability to scale due to lack of knowledge on platforms like Google. Ivan and his team very quickly set out a road map to start testing alternatives sources of traffic for us.

This gave us much confidence as we had worried about having to spend a lot to find new sales avenues. UAWC quickly found multiple channels of traffic in the space of 2 to 3 weeks and sales took an immediate spike from there and have continued. Working with the team is a pleasurable experience with weekly updates on performance and detailed plans for the coming week.

What was the team composition?

I work the closest with the UAWC team and our web developer who loves working with the UAWC team on a day to day basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had started to experience a plateau in sales as we began work with UAWC. As soon as they took over our campaigns the results were astonishing. Monthly revenue has more than doubled with UAWC's help. The progress still continues as we expand to new platforms and introduce new products for UAWC to help us advertise.

How effective was the workflow between your team and theirs?

The workflow between Preface Products and UAWC was effortless with all deadlines clearly defined and results portrayed with accuracy and professionalism.

What did you find most impressive about this company?

The thing I found most impressive about UAWC is their unique attitude. They don't exaggerate or set false intentions on how a project may or may not perform. Despite this they always outperform my expectations.

Paired with this is their innovative style wanted yo constantly test and progress campaigns and expand them into new platforms and geos. Overall its the humble and driven culture in UAWC that has and continues to impress me the most.

Are there any areas for improvement?

Right now I cannot see any areas of improvement for UAWC.

BACKGROUND

Please describe your company and your position there.

I am Senior Specialist in Advertising and Analytics in online education company with headquarters in Kuala Lumpur. The company offers transformational online courses in personal growth area. It's the world’s leading personal growth platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

We were (and are) looking to increase presence of our educational platform within Russian speaking audience all over the world, suggesting top quality personal growth courses.

What were your goals for this project?

Increase brand presence within Russian speaking audience Increase subscribers list Increase course sale and ROI

SOLUTION

How did you select this vendor?

We considered 6 vendors, which were recommended to us by the industry expert and had a call will all 6 of them. After the final pitch, 2 were selected for further cooperation.

Describe the scope of their work in detail.

The vendor is responsible for advertising our products on various platforms, preparing creatives and copy for ads following branding guidelines, developing advertising and customer acquisition strategy on all advertising channels.

What was the team composition?

We work closely with a couple of account managers, advertising specialists, as well as company's principal joins strategic meetings and gives his input too.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The sales of some of our products have increased dramatically, so had the return on ad spend. They were also persistent to introduce new advertising channel, which is now bringing new customers.

How effective was the workflow between your team and theirs?

At the beginning there were some difficulties in communication, but the vendor was very responsive to feedback, and communication flow is now very smooth. We connect every week for result check in, we do monthly review of the performing and non-performing advertising strategies and channels. We also communicate daily on demand, if there are any questions to discuss. Overall, the team is very responsive.

What did you find most impressive about this company?

I am impressed by their ability to adapt quickly to our ideas and changes. I am very happy with the industry knowledge and expertise they bring to us. Also their willing to make things work is mind-blowing.

Are there any areas for improvement?

I think we could benefit from a more structured approach on the most resulting investment in advertising.

BACKGROUND

Please describe your company and your position there.

We sell virtual mobile numbers all over the world. I am the Chief Operating Officer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

Optimize our Google Ads Campaign. The main challenge was to Decrease cost per conversion and improve conversion rate in the Ad Account. Also, there was an issue with conversion tracking. UAWC team helped to fix this.

What were your goals for this project?

Conv.cost under USD 4. They started with сonv. cost USD 6 and decreased it to USD 2.09.

SOLUTION

How did you select this vendor?

By recommendation.

Describe the project in detail.

We needed to scale our Campaigns on Google. The main challenge was to get more traffic and make sure it converts well. UAWC agency helped with eCommerce set up and used a good way to optimize campaigns and get more registrations from the best-performing countries. This also improved sales - which is our TOP ongoing goal.

What was the team composition?

We were in touch with Alexey (co-Owner UAWC agency) as well as with the Account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Cost per conversion decreased from USD 6 to USD 2.09. Improved conversion tracking. UAWC agency scaled Campaigns and advertising channels (e.g. tested Yandex.Direct, Bing).

How effective was the workflow between your team and theirs?

Everything is on the highest level, we always have regular Skype calls, UAWC always has a lot of ideas for tests on advertising campaigns and offers to work with our clients.

What did you find most impressive about this company?

It's their organization and professionalism. They know what to do.

Are there any areas for improvement?

I don`t see what they can improve. Everything suits me.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and owner of Sigrid.AI a global virtual assistant service combining world-class human service with the latest technology to give busy executives around the world their time back.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

We were struggling with our online lead generation. Specifically, our cost per lead was too high on Google Ads to justify scaling it.

What were your goals for this project?

To lower cost per lead from Google Ads, and then to scale our campaigns globally.

SOLUTION

How did you select this vendor?

I did some online research on highly rated Google Ads/PPC agencies and found UAWC. I selected them based on their references and their clear focus after speaking to a few different agencies.

Describe the scope of their work in detail.

Reviewing our PPC strategy and existing campaigns, set up and continuously optimize Google Ads campaigns to drive leads across key markets in Asia, the Middle East, Europe and the US.

What was the team composition?

I have been working almost exclusively with Alexey who is a very clear communicator, a creative strategist, and someone who delivers consistently on his commitments.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UAWC manages to get our cost per lead to the targeted level in 2-3 months.

How effective was the workflow between your team and theirs?

Quite effective. We have 1-2 weekly recurring meetings, and a few emails in between, which works well for us.

What did you find most impressive about this company?

I really like their straightforwardness and focus. I initially was hoping to find an agency that could help with many different aspects of digital marketing. I suspect UAWC have more expertise than they admit, but they convinced me to focus just on Google Ads initially and then expand from there.

Are there any areas for improvement?

N/A

BACKGROUND

Please describe your company and your position there.

I am the CEO and owner of a jewellery retailer in Melbourne. We specialise in diamond engagement rings, wedding rings and a broader/larger range of diamond products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UAWC Agency?

We hired UAWC for on-going PPC campaigns for Google Adwords, Facebook and Instagram. Results are measured monthly and we have been happy with the ROI and performance provided by the agency. Their technical skills, expertise and recommendations have allowed our campaigns to run successfully and profitably.

What were your goals for this project?

To maximize our PPC spend and return a positive ROI.

SOLUTION

How did you select this vendor?

Based on their past projects and ability to demonstrate expertise in this area.

Describe the project in detail.

We hired UAWC for on-going PPC campaigns for Google Adwords, Facebook and Instagram. Results are measured monthly and we have been happy with the ROI and performance provided by the agency. Their technical skills, expertise and recommendations have allowed our campaigns to run successfully and profitably.

What was the team composition?

We've gone through the owner and have worked closely with him since the beginning several years back.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

• Google Adwords - 300-400% ROI
• Facebook 100-200% ROI
• Instagram 200-300% ROI

How effective was the workflow between your team and theirs?

Very effective and great accountability. Fast response and very agile in implementing new tests and campaigns.

What did you find most impressive about this company?

Their ability to understand the technical and also guide us on the right path blew us away.

Are there any areas for improvement?

Give us more of your time 

BACKGROUND

Introduce your business and what you do there. 

I’m head of digital strategy for a digital marketing agency based in Barcelona.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UAWC Agency? 

We do a lot of work with partners. We made the decision to hire UAWC Agency to provide our clients with PPC services.

SOLUTION

What was the scope of their involvement? 

UAWC Agency provides Google Ads services across search, display, and shopping. They work with 2–3 of our clients at the moment. We have a client whose team of developers was trying to sort out an analytics solution for several months. UAWC Agency now provides Google Analytics services for us as well. 

What is the team composition? 

We work with four people in total. Ivan (CEO, UAWC Agency) is my main point of contact. He and I talk about the optimization of our account from a top-level strategic view. 

How did you come to work with UAWC Agency?

I read a review on Clutch that's helped me find them.

How much have you invested with them?

We’ve spent about £15,000 (approximately $18,000 USD). 

What is the status of this engagement?

We’ve been working together around 4–5 months and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We're so happy with their results. Our clients are in some really competitive niches. We know that our competitors pay around £8 per lead and UAWC Agency gets us leads for £3. That’s outstanding in a highly-competitive industry. 

How did UAWC Agency perform from a project management standpoint? 

They're brilliant. UAWC Agency is very responsive and attentive to detail. I'm quite impatient when it comes to working with contractors. I can see that they're working every day on Google Ads. Changes are being made without me having to chase them, which is so refreshing. If we give them a deadline, they come back on that date with what they said they're going to provide.  

What did you find most impressive about them? 

I was very impressed that Ivan provided a solution for analytics tracking. He had it all sorted it out in two days. The quality of their work—especially compared to firms I've used from the UK—is second to none. 

Are there any areas they could improve? 

No, not at the moment. I'm very happy. 

Do you have any advice for potential customers? 

Just do it.